I just saved $600 by using Computerland of Berkeley. I went to the Apple Store Walnut Creek because I bricked my computer during an update. I had a complete backup but they tried a revive and said that was all they could do. Quoted me $750 to send it out for repair. It's a two-year-old M1 I paid a ton for, I couldn't believe the chip would be dead already. So I took it to Computerland because they're Apple-certified. They fixed it overnight for $150. Just amazing. I would definitely recommend them over the Genius Bar, plus this way you're supporting a local business with friendly people. read more

i had a new iPad and an old Mac that wouldn't open up my emails. Turns out it was for different reasons but Hadi at Computerland fixed both problems in the short amount of time that he predicted and for the fair price that he quoted. He also gave me instructions on replacing my old email service with a new one while still keeping access to my old junk file for the occasional useful item. I was very pleased with my experience at Computerland. I recommend them highly!! read more

Awesome business! I brought my 2018 MBA in since it developed the dreaded repeating key issue on my keyboard. I've had this laptop since November of 2018, so it was past it's warranty, BUT it still qualified for the Keyboard Service Program with Apple so I didn't have to pay a penny. I reached out to Computerland and spoke with Gus. I dropped it off at 10am on Tuesday, June 7 and was told it would take about 3-4 business days. With that being said, I expected to be able to pick it up on Friday or Saturday (today). On Wednesday, June 8, I received a call at 4:45pm that my laptop was ready to be picked up! These guys are great and super time-efficient. My new keyboard is working great and that annoying issue is gone. Thanks Gus & Computerland! read more

I totally messed up my Chromebook by improperly using the accessibility setting.  I had a full page of gibberish that completely covered the entire screen.  Not being tech savvy, the only thing I knew to do was to shut down and reboot, which I did three times but to no avail.  I took the computer to Computerland of Berkeley and Justin restored everything in a few minutes at no charge.  He even did some work on a second Chromebook I had planned to use while my first one was being repaired.  This second backup machine was displaying Gmail but with no search bar at the top--and no, the full screen key was not responsible for this glitch--, turning the computer into an email machine and useless for anything else.  There was no charge for this work either.  If I ever need any work done on my computer that is more involved and challenging I would not even consider going anywhere else other than Computerland of Berkeley. read more

Quality of service is top notch. Service Requested: Friendly and competent - they articulated what they could do vs. my scope of work. Overall, they provided good value. And I would return to them for any troubleshooting in the future. read more

Our technician was Hadi. We requested a house call; Had was prompt, professional, knowledgeable, and courteous. We recently bought two computers and needed assistance setting up and connecting an existing printer for both. We recommend Hadi wholeheartedly, and without reservation. This review is from Dennis & Christine M. read more

Tri at Computerland was awesome!! My Macbook, with all my business files, died a nasty death - don't ask for details, it was gory. I explained the problems and asked what he could do. He worked miracles and had me back up and running same day! I could not believe how fast he managed to fix it. The cost was super reasonable and way less than what I expected to pay. Big plus, the nicest guy. He was knowledgeable, gave me good advice, took his time running me through several options, which I really appreciated. Stellar customer care and service. would happily recommend Computerland and Tri to everyone I know with no hesitation. read more

Fast, trustworthy, and clear communication. In some ways, better and easier than going into an Apple Store.

Excellent service. Did what they said they would do. I would use them again. Good value too

HadI is great. He gave me clear, easy to follow instructions that sorted my issue out within 5 minutes. Highly recommend.

It's never fun when you MacBook Pro displays a black screen with the fan running on high and the battery burning hot. I was very happy to find this repair shop. They were able to accept my repair request within the hour and had my computer working in just a couple of days. The repair cost was incredibly affordable. I highly recommend Computerland's experts for your next computer repair. read more

Today I brought in my laptop with a problem that I couldn't solve. Havi was immediately friendly, understood my problem, and solved it instantly! So kind and smart! If I have another computer problem I will surely return to Computerland. Highly recommend! read more

My Dell laptop's microphone wasn't working so I sent a Yelp request describing my problem. Within 3 hours I got a response. Computerland was able to look at my laptop the very next morning. Within 3 hours of me dropping they had diagnosed the problem. Their prices were very reasonable. I give Computerland of Berkeley my highest review. read more

Excellent service! One of the charging ports of my Mac had stopped working and I brought it in for it to be fixed. Computerland of Berkeley were very friendly, and offered to fix it at a very reasonably price. The issue was dealt with within a day, and I was able to pick up my computer the following day. I am extremely satisfied and impressed by the professionalism and the efficiency with which Computerland of Berkeley was able to fix the issue. I recommend this service provider to anyone who is looking to fix their device issue for a reasonable price! If I experience any more issues with my mac (hopefully not), will definitely be coming back! read more

Took my MacBook in I was so nervous that it was damaged beyond repair! They literally fixed it in hours, had the parts on hand! Communicated well! Price was very affordable! Had me back up and running while on my vacation in the Bay Area!! Highly recommended!! read more

I brought my laptop into Computerland needing help with my keyboard. The guys at Computerland were super helpful! They were flexible with ordering the part I needed, and letting me know when it arrived so I wouldnt have to leave my laptop with them over the weekend! The service was great and they went above and beyond! I will always go back to them with any of my computer issues. read more

These technicians are amazing! I run a small business and I don't have an IT department. Me and my staff bring all of our computer issues here. The Computerland techs listen extremely well and if it's a simple or easy fix, they will do it right away while you wait. If more complicated, you get your computer back usually next day- amazing! There work is expert. They treat customers kindly and professionally. And best of all - they are fairly priced! Best in the business! read more

This place deserves more than a 5 Stars, it deserves "10 Stars" in my opinion. My experienced here was Top Standard, I needed help with my broken Screen for my MacBook Pro. The staff went above and beyond at all times, Mr. Tri Dang was the person who fixed my laptop, he was very knowledgeable and he helped me with my problem. Tri did such an awesome job with my screen and I am very happy and very impressed with the end results. The process was very professional and very quick. As a first time customer, I am very satisfied with my first experience here. I highly and strongly recommend this place if you are having problem with your electronics, because you can trust them. Thank you again for fixing my laptop and thank you for having such a great and knowledgeable team working in this place. Cheers! read more

Professional, efficient, and did the job! Brought my laptop back to life with all its content after soaking the keyboard with a fruit drink. For a reasonable price. Highly recommend. read more

I had to get my MacBook 13-inch screen replaced and I was extremely happy to have found this place. The staff was so knowledgeable, friendly and they gave me the options for replacement, fees and found additional repairs that could be done free of cost due to Apple recall items. I dropped off my laptop on a Tuesday and it was ready by Monday the following week. It was a little longer than I thought, but they had to order the parts from Apple so, it made sense that it would take that long due to the delivery of parts. When I received my laptop, it looked BRAND NEW! I was really amazed at the quality of work they did. I highly recommend!!. I think they have different price options based on Apple warranty, unfortunately my coverage had expired so I had to pay full price for screen replacement but it was worth it! I suggest you check out their website and maybe make an appointment because when I went in as a walk in, there was a little bit of a line, maybe 10min wait, and parking wasn't great so, consider that if you are on a time crunch! read more

Wonderful help. My husband and I were hacked and lost everything. The super competent and patient fixers here at Computerland were so great and supportive. They fixed everything for a reasonable fee and kept helping after I paid when I continued to fumble around with reinstallations. It is GREAT to have somebody to go to for help instead of having a subscription to a virtual place where you have no idea who is on the other line, where they are, and what skills they have. Last time I tried -- before we came to Computerland --I got no help at all and the person (not her fault-- the company are trying to get cheap labor overseas) spoke English so poorly I could barely understand her. I spent hours trying to get her to help me on the phone -- not again. Go to the actual humans - I especially enjoyed working with Hadi. He is wonderful. Eva read more

The bar cannot be higher. The Apple Store charges a $300-350 bench fee to repair Airpod Max headphones. Hadi's team will do it for the $50 bench fee. This is computer repair like it was done in the 80s and 90s. Take your children here and let them witness how it was done in the O.G. days. Hadi and the boys at Computerland are legends. The Apple Store are dishonest thieves. Customer for life. read more

They were able to recover all of the data from a 2007 computer that I thought was definitely beyond saving, and even recycled the computer for me afterward! read more

My son and I came here to fix "the blue screen of death", and Hadi took very great care of us and my son's computer. He even took the time to teach my son how to work on his own computer, making the process fun and educational! I would recommend Computerland for your computer repairs! Hadi is wonderful! read more

I loved how fast my computer was fixed. They leave it like new. Their customer service was amazing. Will consider them for future help with my comp for sure. read more

Computerland of Berkeley is my go-to repair shop as an IT professional. I work with both Macs and custom built PCs. When I encounter a hardware issue that I cannot resolve, the team at Computerland of Berkeley ALWAYS comes through. Today, I dropped of a Macbook that had gone to Apple twice. They diagnosed it and resolved the hardware issue within 24 hours! read more

Sweet, helpful, communicative, ideal in every way. They correctly estimated their turnaround time and finished on the faster end of the time estimate they gave me. The $40 diagnostic fee and service price were well worth the 1 day turnaround time and the service they provided. So grateful they were available! I would send my friends and family here and will definitely contact them again if I need help in the future. read more

I took my surface pro in to get the battery replaced. The repair was finished promptly. The employees were very friendly and were responsive to phone calls and questions. And the computer continues to work great now some three months after the repair. Highly recommend! read more

Hadi helped me with my phone when I was having some issues with the charging port. Sorted it out in just a few minutes, appreciated his good work with electronics. read more

Now that some time has passed, I'm happy to say that the previous issues I had with my former review have been resolved. My motherboard had fried, so I sent my laptop in for repair around the time I was preparing for my university finals. There were various problems that arose as a result of the time constraint I had due to school, and the troubles with manufacturers themselves sending incorrect/faulty products, but thankfully Hadi was able to stick through with me and helped ensure that my laptop would return to normal. The latest motherboard functions, and everything runs smoothly now. read more

excellent friendly Bay Area when it comes to repairing computers, phones does an excellent job you get your moneys worth

Tried this shop after a friends referral. Overall fixed the computer. My only problem was I specifically requested a part be ordered for a repair, instead we drove thirty minutes picked up the computer and they had just put a screw in it instead of ordering the part. This ended up wasting an hour of our time and was another week+ without the laptop to do work (they called to say we could pick it up while waiting but that would have been another hour driving). read more

This authorized Apple Service provider does great work. Tri saved my wife's MacBook Pro today after I spilt liquid on the keyboard over the weekend and the computer died. Turned the job around same day with a Rush order. Extremely grateful. Thank you, Tri !!! read more

My 2020 MacBook Pro had the odd issue of a light constantly flashing from the touch pad. I took it to Apple and the best they could do was offer a fix through my Apple care in 7-10 business days - hard to go without my computer for work that long. They recommended a few Apple certified places and I chose Computerland. We agreed to do an expedited repair, and they made it very easy for me to not be without my computer. I was able to bring it in to have it diagnosed, then return it once the part arrived. I was then able to drop it off the evening before a morning when I did not need my computer. They promised me approx. 3 hours and it was done by that time. Great communication, friendly service, staff works well together, computer issues is fixed. Highly recommended from me :-) read more

Asked them to help me with a diagnostic because whenever I use it to produce beats it overheats and shuts off. I brought it and they told me don't worry they won't erase nothing unless it needs it, they'll just clean the cooling system and call me if it does. Come back a week later to pick it up everything was erased, all those years of music and hard work gone. And I don't even know if it fixed the problem because now I gotta go download every program and VST again and im too pissed to do so. read more

Went in and they were super fast and helpful. My Apple care had actually run out and I was in for a $600 charge, but they went back and found an Apple recall that allowed me to get my computer fixed by Apple FOR FREE! Definitely shows why it's important to go to someone who knows what they're doing! Definitely my go-to tech repair place from now on :) read more

I came here recently with a highend gaming PC. (ex: 4090 gpu & intel 3900k) and certain games would crashing randomly even causing the pc to crash. This seemed to be a common issue but all solutions i made didn't work. Hadi, worked with me personally and took time out of his day (and night) trying to find solutions. It turns out i have a faulty cooler for my cpu at the beginning of some games loading. He was able to install the cooler and now PC works flawlessly. I had to add that the entire time he was polite, patient, and open to all my uneducated suggestions while also educating me on ways to handle pc issues in the future. I am now a loyal customer and will go to all things PC related through their company. I hope this review helps someone decide where to take their PC. read more

Thank you to Computerland Berkeley for your help with my computer! I appreciated their timely communication, professionalism, and fast turn-around time to get my laptop to me. They were also very close to campus which was convenient. I plan on returning again should I need help with my MacBook Pro in the future read more

ComputerLand of Berkeley - Electronics Repair Near Me - Berkeley, California

Here are the facts of my experience in hopes it helps consumers to avoid being swindled into paying money for what could be FREE... 1) I had been introduced to Computerland as "an Authorized Apple repair" facility BY APPLE 2) Before going to my appointment I had performed all troubleshooting steps with Apple over the phone 3) I myself am a computer repair person and have some experience with the issue I was facing (a broken display backlight) 4) The display in question had previously been fixed by Apple for the same reason while it was under AppleCare protection 5) I had sought an independent opintion from YY Computer of Oakland with whom I've worked with previously 6) YY alerted me to an Apple recall issue that my computer fit the bill for and INSTEAD of taking my money, said to go to my previously scheduled appointment with Computerland as it would be a FREE repair 7) The tech at Computerland opened my laptop's lid while I explained the issue for no more than 20 seconds before saying that the "display was bad" 8) I alerted him to the Apple recall and pulled up the website so he could read it 9) He declined to read it saying "I know what it is and this isn't it." 10) I explained I had already had the latop diagnosed by Apple and YY (and myself) to which he replied "I can work on it, but I will have to charge you because it isn't covered by the recall" 11) I asked why I would have to pay for a diagnosis and then pay for the fixing, typically even mechanics will diagnose a car for free and then charge you for parts and labor... this was starting to feel totally predatory. 12) I took my laptop and spent about 30 minutes on the phone with Apple explaining the situation, after asking me a few questions DIRECTLY RELATED TO THE RECALL, a box was shipped to me to send to Apple for repair. 13) The specialist noted that if the unit did not fit the criteria after IN PERSON DIAGNOSIS I would be given a quote for a repair- JUST LIKE THE MECHANIC! 14) I sent my laptop back and THE REPAIR WAS FREE DESPITE BEING OUT OF WARRANTY ComputerLand of Berkeley may not be "predatory" in general, they have great reviews on Yelp and Google, but the DO have practices that take advantage of consumer's lack of knowledge (even if they DO KNOW BETTER) and need for technology in order to get them to pay for services that they will later be able to bill Apple for to gain double profits (this is my assumption based on experience and I only use my experience as evidence). The tech acknowledged that recall issues are compensated by Apple, so in effect, I could have paid him to fix the problem that "wasn't covered" and he could have billed Apple for the recall repair simply because I needed my computer and I didn't know any better. Buyer beware! Go to YY of Oakland! read more

ComputerLand of Berkeley - Electronics Repair Near Me - Berkeley, California

I have been going to ComputerLand for years. Always such a helpful staff that take care of my computer issues. They are also prompt and get my computer back to me quickly. Highly recommend. read more