Monica absolutely blew me away with how much she knew about laptops! I was shopping for one for the…read morekids and had questions about gaming and printing. She pointed me in the right direction without trying to oversell or suggest more than what we actually needed. On top of that, the layout makes it really easy to find what you're looking for, the prices are fair, and the employees are clearly knowledgeable about the products. The whole experience felt smooth and stress-free and couldn't have asked for better help!

Well, I've been a best buy customer for over 20 years. I tend to not mind paying more than online…read moresites bc I like to support brick and mortar and enjoy the customer service (normally). Today was treated terrible at the Spanish Fort, Al location. Brought in a return from 17 days ago. It was bestbuy.com. Was first informed that it was from their marketplace and that had "different return policy than Best Buy." I said that was misleading bc I went there specifically for best buy policies. Asked for the manager who then told me it was the same policy, which is "14 days and always has been." I said it used to be 30 and the manager(a younger girl) replied " You're obviously MUCH older than I am." What the hell is wrong with people? I'm not some senior citizen and even if I was, why treat customers this way? Here's the best part..I showed the manager that the ACTUAL return policy is 15 days, per their own website. So I guess after working there 4 years and being promoted, she still doesn't know the policy. I won't make the same mistake again. There's nothing special about Best Buy anymore. Unless you hate money, there's literally zero reason not to just hop on Amazon or countless other sites,like Newegg, and get better deals, better returns, and avoid being criticized about your age or given 3 answers to the same question. Now I know why I never have to wait in line there.

I was looking for a gaming PC for my son's Christmas present. These guys are awesome fast service…read moreready in a week. Friendly staff and very knowledgeable. (Made our Christmas)They take care of all my computers and phones. Best in the County!!!

This is the go to shop for computer or smart phone issues/repairs/upgrades. The techs will even…read moremake house calls! Fixed my computer when I was hacked and help me set up my new iphone with MFA for court apps! Highly recommended!

I would definitely recommend using their repair service . We live in Kentucky but we have a…read morebusiness in Gulf Shores . While here, my laptop screen began acting up severely. I called and when I told her I'd be here just a day or so , she said she could look at it immediately for me . In less than 5 minutes, she had it diagnosed. She gave me a quick fix until I could have it potentially repaired at home ( if I chose to do so ) . Plus , she gave me several pointers and tips if I ended up deciding to buy a new laptop. They are just a short drive away from the beach and are at a residence . But, that shouldn't be an issue for anyone with this kind of service !

Top notch! These people are knowledgeable and professional. Super friendly, great service.read more

Competent tech staff to diagnose & repair my computer. It took longer than they estimated But. It…read moretheir fault. Difficulty getting hard drive here. Highly recommend

The tech explained my computer problem and told me how to correct it . Didn't charge me anythingread more

Awesome and honest business to repair your phone. My husband took his phone in thinking his screen…read morewas broken but it was only the tempered glass screen we both had added to our phones that was cracked. A "quick fix" repair that was $35 instead of $300 +. Thanks to this business for making an honest repair.

Helped me get my phone to work!!! Great guys!! I put my phone in audio mode and couldn't get it…read moreout. They helped me get it working with a smile.

Was looking for very small screws for a BMW motorcycle electronic switch. They actually had the…read morepart on hand and charged me next to nothing! Amazing. Very careful and responsible. I'll be back next week for battery replacements in my iPhone and MacBook Pro!

Took a speedometer cluster from my Range Rover here. They took it apart and were very careful to…read moreensure they ordered the correct reconditioned part. We had ordered one from a company on eBay, and they shipped the wrong part. Saved me a lot of money, and super nice folks!