I came to Total Physical Therapy about six months ago and had a great experience. The staff back…read morethen was professional, friendly, and very flexible with appointments. Even the doctor allowed a 15-minute grace period, which made visits stress-free. Because of that positive first experience, I chose to return here after my recent rotator cuff surgery. Unfortunately, my experience this time was completely different. The new front office receptionist is very rude, unfriendly, and unprofessional. She was visibly bothered that she had to get up to ask the physician if he could still see me, even though I arrived within what used to be a 15-minute grace period. I was then informed that the policy has changed to 10 minutes, with no flexibility. Considering I'm recovering from shoulder surgery and it's difficult for me to get dressed and drive, I was hoping for a little understanding -- instead, I was turned away and had to drive back home. I made another appointment, but it was booked far out. I'm giving this place one more chance, but if things continue this way, I will not return. It's disappointing to see how drastically the office atmosphere and professionalism have changed. The front office sets the tone for the entire clinic -- and when that declines, it raises concerns about the rest of the care behind the scenes. Patients come here trusting they'll be treated with professionalism, respect, and compassion. I hope management looks into this, because the difference between my past and current experience is truly unfortunate.

Amazing care they truly listen to you and try to adapt to you and it's the best not pushy. The…read moreoffice staff is so nice very clean facility. I recommend this physical therapist to everyone.

I went to see Dr. Balbas for post-operative pain management. Excellent team! They reassured me and…read moreexecuted the immense pain that came with my procedure/surgery. Dr. Balbas, Joseph Stacey, Danial, and team provide professional, personable, and confidential care. It may be a long wait to see them from their waiting room, but it's worth the wait. Unfortunately, most doctors are backed up due to late patients. That's not in their control. Thank you, Dr. Balbas!! You all do life saving work!! God bless you all!!

Great doctor who truly understands medicine and is willing to help those in need thank youread more

Needed to find a place for mom to recoop from a bad fall, So thankful I found GTHC, they ate close…read moreto home, clean and everyone there is so sweet, my mom was very pleased with her stay, the PT, therapists, nurses, food. I would definitely recommend if you have a loved one who needs care, it was such a relief to find a place so close to home, that I knew my mom was safe and well taken care of.

The care my brother is receiving and the support our family is receiving have been above and beyond…read moreour expectarions. You can tell they enjoy their jobs. But Lucy Salaki has made this difficult situation bearable. She made sure we understood every step along the way. Answered a million questions, always returned phone calls as soon as possible. I never felt rushed or insignificant. I highly recommend this facility if your loved ones need a great skilled nursing facility.

Ariel is a godsend...my life and my body will never be the same...in a good way! I Adore this woman…read moreand I LOVE spending time with her at the gym!!!

Ariel is an amazing trainer, an amazing person inside and out to work with. She really tailors each…read moresession to meet individual needs and provides the appropriate training and guidance on your fitness needs. Would highly recommend if you're looking to transform your fitness journey from the inside out. Ariel has extensive knowledge in fitness and nutrition and I am so thankful having the opportunity to work with her and reach my goals!

I had a great experience at All Care Therapies in. Today, Gabby was my physical therapist, and she…read moredid an amazing job. She was very attentive, compassionate, and made me feel comfortable throughout the entire session. I truly appreciate how friendly and welcoming everyone is at this facility. Every therapist I've worked with has been caring, professional, and genuinely dedicated to helping patients improve. The team's enthusiasm and positive energy make each visit enjoyable. I highly recommend All Care Therapies to anyone in need of physical therapy. I've had consistently great experiences every time I've come here, and I'm very grateful for the care I've received.

I am a regular patient at ACT for the last 10 months now and have been seeing my therapist Dallas…read moreRodriguez for my lower back pain and since I had my knee replacement surgery in Jul2025. Dallas has been caring, understanding and helped me through my hardest days using every known option to his knowledge to make me stronger and better! He is knowledgeable about all aspects of PT and is compassionate and gentle in his care for me. The office staff and other staff are welcoming helpful and friendly. I love going for my PT visits and getting better in health. Thank you Dallas I appreciate you!

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

Tim was my home visit PT person from GrandCare post partial knee replacement surgery. I found him…read moreto be so helpful, informative and generally had just a great way about him. He made it easy by calling me to schedule appointments and I appreciated his flexibility on timing and his willingness to answer all my questions. What a pleasant experience. Highly recommend!

I had back surgery and a side effect was severe leg pain. The pain was excruciating. Two weeks…read moreafter my surgery while I still had my stitches on my back I called Daryl and asked him to come to my home and massage my leg. Wow!! He did such a great job and relieved the pain. It was the first night I was able to sleep pain free. I highly recommend him. I'm so greatly for his service.

I booked a mobile massage package for an event I had when my sisters came into town. They were…read moreextremely professional at booking and they were able to manage 7 massages within a 4 hour time frame with one therapist. The massage will literally make your toes curl. I would 10/10 recommend.

I have received amazing one on one care from all the staff. They go out of their way to help you…read morewith your immediate needs. I was recently hospitalized for high blood sugar and they immediately provided a health care plan that in two weeks cut my sugar level in half! I'm on the mend for sure! I have hope! Their follow up care is awesome and sincere. Thank you for helping me and the constant care!

I really appreciate the professional staff here. The Dr's here are helpful and attentive which is a…read moremajor + in these days. There's never a long wait but the care is excellent.