Concord Auto Detail detailed my filthy Mazda 3 today. There was sap all over the hood, the interior…read morewas filthy, and the cargo area was disgusting. Now it looks like a new car. All the sap is gone. The interior is clean, neat, and the floor mats are spotless. Even the cargo box on the console is clean inside. Unlike the results from some other detailers, the steering wheel and pedals are not slippery. Five stars for sure!

Fred is awesome! Schedule your detail now! Your car will feel brand new. My SUV was in dire need of…read morea deep cleaning. I had always just used the big carwash drive-thru before but opted for a full detail this summer. I scheduled an appointment via email after reading so many great reviews. NOTE: Fred is very responsive to email and/or phone. On the day of the appointment, Fred came over to my house and spent about 4 hours on my SUV. When he was done, my car felt brand new--like the day I drove it off the lot 5 years ago. He got into nooks and crannies that I didn't even know needed cleaning. I plan to do a detail 1-2 per year now. Thank you Fred!

I have been getting gas here for greater than 10 years. The service inside has always been bad, but…read moretheir gas prices have always been good so I have looked beyond the poor service inside. But my visit two weeks ago was unbelievable. I will never use their "services" again. I would give them zero stars if I could. After purchasing gasoline, I decided to go through the car wash. During the car wash the machine apparently malfunctioned and stopped mid-cycle. Both the entry and exit doors to the car wash were shut and did not open. I waited a few minutes to see if the machine would restart or if anybody would come out to advise. When noone arrived, I tooted the horn a few times thinking that would get attention from inside the store. Again, nothing. I looked up the phone number for the gas station and called them from my cell phone twice. Each time it continually rang and no one answered. I turned my vehicle off, as there was no ventilation for exhaust fumes, and exited my vehicle hoping to find an intercom system or interior door exiting into the station. There was no intercom system, but there was one door that looked like it would lead into the station but it was locked. I pounded on it several times and no one came to the door, in spite of it apparently leading into the station where I'm sure the attendant could clearly hear me. After spending a few minutes walking around the interior of the car wash and seeing no emergency exit button, help button or any means of escape, I hoped that the car wash would not suddenly start while I was outside of my car. I finally saw a metal box near the exit door that had a button that had very faded writing that I thought may read "open". With no other option, I decided to push the button and see if one of the doors would open. Luckily, the exit door did open. I had no idea how long it would stay open so I quickly got into my vehicle and drove out. I was stuck inside the car wash bay for about 10 minutes, and my vehicle had soap all over it, as you can see from the picture. I went inside and spoke to the attendant named Maria who was the most uninterested service person I have ever come across. I explained what happened and told her I wanted my money back. At first she was not going to comply until I demanded to know who the owner of the stationed is. At that point she refunded my money and told me she didn't know who the owner was. After I asked the same question about five times, she finally said that the person's name was Charlie. She said she didn't know his last name, a phone number, or an email for me to contact him. When she saw I was not going to give up, she finally told me that I may be able to get a hold of him by calling the Concord Mobile station. She claimed she did not have the number for that either. I explained to her that the car wash should be shut down immediately. If there was a medical emergency or the machine suddenly started up while I was outside the vehicle it could have been a very dangerous situation. She clearly did not care and did nothing but look at me like she was bored. If it was colder outside there would have been ice on the wet floor of the car wash bay, which would have made it hazardous to walk. I was amazed that somebody who represents a business could have so little concern for what just happened inside that bay. Luckily I do not have anxiety or claustrophobia, as that would have been a real problem. I left Maria, the "service" attendant and called the Concord Mobile station. I was told Charlie was not there but that his son was, so I spoke to him, explaining what I just went through. He apologized, and said he would send somebody over to close the bay immediately (I later learned this did not happen). I told him that I appreciated his apology but I would like to hear the same from the owner himself. I gave Charlie's son my contact information and still have heard nothing. I would encourage future customers to ignore this station, just as they ignore their customers. You will be better served to find another gas station.

The auto shut off did not work on my pump #6 and it spilled a lot of gas on the side of my car and…read morethe ground. i told the attendant inside and she was indifferent. She would not give me a car wash to clean my car or even a discount, unbelievable! And not friendly. Will not be going back.

Great location, friendly staff, my car comes out excellent. I would highly recognize this Car Wash…read moreto anyone looking for a quality job at a reasonable price! They even have monthly passes that are unlimited. Anyone who uses the Car Wash more than four times a month should seriously think about joining the club because it's a huge savings!

So glad I made it into Acton Car wash again today. As alway, staff was great and my VW is looking…read moregood! Thanks for everything

Awesome awesome awesome! Sergio did am amazing job on my car which was filthy from 10 years of…read morelittle kids, pollen/sap from trees. I can't thank him enough and the rates were very reasonable compared to other places I looked at. Came right to the house and worked on it for almost 5 hours. Highly recommend!

I requested an interior detail. I don't want to exaggerate, but I was blown away by the quality of…read morethe work. The guy who came even managed to get stains out that were there when I bought the car used! He worked non-stop for almost three hours (during a heatwave, I'll add). The car was spotless inside, basically like new. And to top it off, this was the cheapest quote I got after searching through Yelp, so it's a great value. I would wholeheartedly recommend this service, and I'll return as a customer once my car gets a bit gross again, lol.

A wonderful detail. They spent so much time making my car look brand new and lovely people as well.read more

Tim and team were great to work with and easy to schedule for an at home auto detail. My heavily…read moreused for the family 4Runner needed a good cleaning and it came out great with their work. The price was very reasonable as well. I'd highly recommend!

Purchased the standard detail package and my car looks brand new. Affordable, professional,…read moreorganized, timely, and excellent quality!

They did a great job. Showed up on time and needed pretty much nothing but the keys. Did a great…read morejob getting the dirt and grime out of the back seat and truck that my two legged and four legged kids left behind.