I have been getting gas here for greater than 10 years. The service inside has always been bad, but their gas prices have always been good so I have looked beyond the poor service inside. But my visit two weeks ago was unbelievable. I will never use their "services" again. I would give them zero stars if I could. After purchasing gasoline, I decided to go through the car wash. During the car wash the machine apparently malfunctioned and stopped mid-cycle. Both the entry and exit doors to the car wash were shut and did not open. I waited a few minutes to see if the machine would restart or if anybody would come out to advise. When noone arrived, I tooted the horn a few times thinking that would get attention from inside the store. Again, nothing. I looked up the phone number for the gas station and called them from my cell phone twice. Each time it continually rang and no one answered. I turned my vehicle off, as there was no ventilation for exhaust fumes, and exited my vehicle hoping to find an intercom system or interior door exiting into the station. There was no intercom system, but there was one door that looked like it would lead into the station but it was locked. I pounded on it several times and no one came to the door, in spite of it apparently leading into the station where I'm sure the attendant could clearly hear me. After spending a few minutes walking around the interior of the car wash and seeing no emergency exit button, help button or any means of escape, I hoped that the car wash would not suddenly start while I was outside of my car. I finally saw a metal box near the exit door that had a button that had very faded writing that I thought may read "open". With no other option, I decided to push the button and see if one of the doors would open. Luckily, the exit door did open. I had no idea how long it would stay open so I quickly got into my vehicle and drove out. I was stuck inside the car wash bay for about 10 minutes, and my vehicle had soap all over it, as you can see from the picture. I went inside and spoke to the attendant named Maria who was the most uninterested service person I have ever come across. I explained what happened and told her I wanted my money back. At first she was not going to comply until I demanded to know who the owner of the stationed is. At that point she refunded my money and told me she didn't know who the owner was. After I asked the same question about five times, she finally said that the person's name was Charlie. She said she didn't know his last name, a phone number, or an email for me to contact him. When she saw I was not going to give up, she finally told me that I may be able to get a hold of him by calling the Concord Mobile station. She claimed she did not have the number for that either. I explained to her that the car wash should be shut down immediately. If there was a medical emergency or the machine suddenly started up while I was outside the vehicle it could have been a very dangerous situation. She clearly did not care and did nothing but look at me like she was bored. If it was colder outside there would have been ice on the wet floor of the car wash bay, which would have made it hazardous to walk. I was amazed that somebody who represents a business could have so little concern for what just happened inside that bay. Luckily I do not have anxiety or claustrophobia, as that would have been a real problem. I left Maria, the "service" attendant and called the Concord Mobile station. I was told Charlie was not there but that his son was, so I spoke to him, explaining what I just went through. He apologized, and said he would send somebody over to close the bay immediately (I later learned this did not happen). I told him that I appreciated his apology but I would like to hear the same from the owner himself. I gave Charlie's son my contact information and still have heard nothing. I would encourage future customers to ignore this station, just as they ignore their customers. You will be better served to find another gas station. read more

The auto shut off did not work on my pump #6 and it spilled a lot of gas on the side of my car and the ground. i told the attendant inside and she was indifferent. She would not give me a car wash to clean my car or even a discount, unbelievable! And not friendly. Will not be going back. read more

Very convenient location, the attendant was very helpful about tire pressure and some service issues

The new car takes high test gas. This station has some of the best high test prices around. (Not necessarily the best prices for regular octane). Owned by a couple of hardworking immigrants - so open all holidays. Including Christmas Day. Cash discount. It's a slight detour off Route2, but visible from the highway, easy on and easy off - definitely worth the detour to save 35 cents a gallon. read more

Concord Gas & Carwash - 6/24/17 - Gas Stations Near Me - Concord, Massachusetts

I have been pretty happy with this carwash. The first time was a bit confusing as you are stopped and the wash system goes back and forth. The only issue is it doesn't tell you when it's done and to move forward - or it's not very clear so you can miss half your dry time. The price is more than fair and a nice discount on gas as well...I got stuck in the Littleton one this year ( my car got stuck on the track) so I only use this type of wash now. read more

While traveling home from Boston we needed to fuel up so we stopped in at this gas station for the first time. We weren't sure about this station because it looks a bit warn down and there was no one around. Although that was the case, the fuel here was reasonably priced and the pumps were really quick. In the end, we fueled up, got in and out quickly and the gas here seems to be a decent quality. In the future we will keep this station in mind. read more

Concord Gas & Carwash - Gas Stations Near Me - Concord, Massachusetts

Best price around for gas, they do have a cash discount so keep that in mind. They are conveniently located right off Rt 2 near the prison rotary. They have a car and wash - does the job but I'd only do it if you get the discount from a fill up. The air hose is tough to get to, the vacuum machines are old but work and parking us good. They have decent auto maintenance at ok prices. The "store" is tight and a little tough move around in. read more

I only put 3 gallons in my tank here cause I want to pay credit and they charge more for credit. So instead of earning a full tanks worth from me and paying the cc fee, they only get $10 from me and pay the same cc fee. Change your pricing and I'll fill up read more

Concord Gas & Carwash - Gas Stations Near Me - Concord, Massachusetts

Cash Discount, cheerful staff, convenient location, I never buy anywhere else. Only downside is the store area is rather cramped, but that's so minor. read more

Went to the car wash at this gas station. The door wouldn't open when my wash was complete nor did the emergency switch. I had to manually open the rear door and reverse out... I tired honking my horn to alert the service worker at the station. He didn't come out to help after I ask him if he heard a horn and stated yes he did... I called the concord fire department after the worker disregarded my safety. Please don't give this company any money!!! read more

BEWARE - DIESEL VEHICLE DRIVERS! We regularly got fuel at Concord Gas since they have cheap prices and diesel fuel. On Nov 2 we filled up my husband's Ford F350 diesel truck - I actually pumped the fuel and I know I use the diesel pump because I also drive a diesel vehicle and haven't pumped regular gas in 4 1/2 years. We stopped at a rest area off of the Mass Pike for coffee (on our way to a funeral in Yonkers) and the truck wouldn't start when we got out. A long saga about the inconvenience of all this but the bottom line is that Acton Ford diagnosed the problem a week later - gas in the fuel tank! $10,000 later, we will get the truck back. I don't know how this possibly could have happened but we are both 100% certain that we used the diesel pump and got gas. Beware! read more

Good job on annual inspection I've been getting gasoline (petrol) here for a few years. I had them do my annual inspection recently and was very pleased by the friendly attutude and especially by the attention to detail. To top it off, the few replacement parts I needed were marked up only a little over expected retail. The only downside is the lack of a real waiting area. read more

Went to get a car wash, car wash was not working properly and the undercarriage wash was frozen. Not only were the employees very rude about it, They initially told me I drove through the car wash too quickly, it's not the first time I've used a car wash, no credit was offered!!!!! I had a problem before when I asked the attendant if their diesel had been winterized yet, instead of admitting he did not know the answer, he condescendingly repeated that they have diesel. I should've left a review back then already. I do not recommend ever using this gas station, if anyone needs diesel I recommend E and S and West Concord or Bursaw in Acton, Service is great and friendly, go anywhere else for your car wash but here!!! read more

I was very luck to break down 1/2 mile from Concord Gas. George was upfront and honest. I thought my Mercury Mariner just needed to have the transmission flushed...after I noticed my fluid was not the pretty red it's suppose to be but black. George stated he would take a look at it and get back to me. His team looked at it called me back and stated they do not believe a flush would fix the problem of the transmission and wanted to know if I still wanted them to do it. I said yes. He then called me back and stated they could not for it was the pump inside the transmission that would not allow the system to be flushed. And that there would be no charge. I high recommend Concord Gas (repair shop). They kept me in the loop the entire time and looked out for me and not their profit. read more