Mark and his team responded via Yelp projects He took my info and sent out a restoration team for a dishwasher leak damaged floor Next he visited with a cabinet team to get the island cabinets addressed Finally his floor team worked its magic and got the job completed in the committed time frame At no stage did he oversell, under promise Mark and his team were professional, kind and super responsive Take a look at the before and after pictures and see for your self If you have a restoration, cabinets or floor repair work - Mark and his team are your answer ! read more

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Mark, Johnathan and team are amazing! A few years ago, I hired them to redo the flooring in my kitchen to the beautiful Gaia America Cherry LVP. This year, I wanted to replace the carpet throughout the house with the same. After getting several bids, it was clear that CCH was the best price BY FAR. They even worked with me and the manufacturer to get extra discounts since I would need to redo the kitchen as well to match the latest LVP version. They finished the job (~1900 sqft) in just about 4 days and they even helped move many items including disassembling my master bed, at no additional cost! The team is super respectful, and the attention to detail (while not perfect) far exceeds what I would expect given their competitive price point. I am also really impressed with Mark's responsiveness over text, providing updates and responding to concerns - including after hours! His and his team's level of customer service, again, is really top tier. For example, when his team accidentally broke a couple of ethernet cables, he offered to deduct the cost from the bill right away. And at the end of the job, he encouraged me to compile a punch list of any issues that needed to be addressed in a return visit, which should happen very soon. Despite pretty much all of the work being finished - he has not asked for the 2nd half follow up payment yet - not until they complete the punch list at the followup visit. Really commendable company! I also love the music the install team plays during their work (they are also willing to turn it off if the customer needs it quite). So I was thrilled that they were willing to send me the youtube play list. Happy to recommend this company for your next flooring needs! I may even be trying them out for a bathroom remodeling project soon via their partnered remodeling company. Fingers crossed! read more

Concord Carpet And Hardwood - After (including repainting the door/trim/railings) - Flooring Near Me - Concord, California

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Concord Carpet and Hardwood, installed our engineered Hardwood floors in our entire home . We live our 'Devine Collection Bravada color is Rhône' floors. Barbara our sales person is very organized and easy to work with; the installer Fernando did a great job, especially with the transition area. I give the a 5 star review! I highly recommend Concord Carpet and Hardwood. read more

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I was looking to have new floors installed in my mom's house in Pittsburg and because I live in Southern CA, I had to rely on recommendations from other contractors I was already working with. The owner of the paint company I hired recommended Barbara since they worked together for many years and my mom and I are so thankful for her. Barbara went above and beyond our expectations not just with the excellent work her crew did on the floors but her understanding and the empathy she showed my mom during the whole process. She made my mom feel comfortable and we trusted her recommendations on the floors. The entire house came out beautiful and made such a difference to my mom's well-being. The job took longer than expected (around 10 days) but that was because Fernando and his crew wanted to make sure all of the floors were perfectly level. I recommend working with Barbara to get your flooring needs done! Thank you Barbara and crew! read more

Concord Carpet And Hardwood - Hallway with old floors - Flooring Near Me - Concord, California

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I called the Owner, Mark. He came out the next day, measured and got back to me with a quote. I told him what my timeline was, and he assured me that he could deliver and install on the day that I needed it. His installers were so professional and did a beautiful job. I was so happy and impressed with my experience with Concord Carpet. I highly recommend them. Their price was $400 Less than another quote I got. I couldn't be happier with my new carpet. Sarah Rodenburg read more

Mark is one of the most responsive, friendly, accommodating and flexible people to work with! I had contacted Mark while I was still in my 30-day escrow window for closing on my home. He told me he doesn't work on Saturdays but took time out of his weekend to meet me the day I got my keys to review my floors in person and provide me a quote the same night. I got two more estimates from other contractors, but Mark is the only one who gave me the option to overlay LVP over my existing dark mahogany hardwood floors. Also, would like to add this was one of the cheapest and fastest options as I needed to move in a week from that Saturday that he reviewed/quoted my floors. The quick turn around given my time constraint and budget was one of the reasons I chose to work with Mark. Mark and his team were fast, reliable and delivered quality work at a fair price. Would highly recommend his services for those who need new or update their existing floors! read more

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Great experience buying flooring from Concord Carpet and Hardwood. Wonder staff and customer service. Highly recommended.

Very happy with the work they did for us this summer. Barbara visited us with carpet samples and a measuring tape and provided an estimate within a couple of days. She was attentive to our needs and documented some details that we wanted to be sure would be addressed-for example, a couple of uneven places in our floor which her crew leveled before laying the carpet. The carpet looks and feels great and was well-fitted in our rooms and hallways. The crew was prompt, efficient and friendly. Because of the carpet work quality, we thereafter decided to have them replace the flooring in our sunroom with vinyl plank and it looks great too. They did a much better job than whoever installed the previous flooring. Good quality floor material with molding nicely fitted and sealed. The twenty-five year-old sunroom almost looks new again. Again, the crew was prompt, efficient and friendly. Throughout the process, Barbara checked in to be sure things were going well. We'd definitely use them again. read more

Concord Carpet And Hardwood - Sunroom floor - Flooring Near Me - Concord, California

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Mark and his crews at Concord carpet are best. Mark gave me reasonable quote for new hardwood floors. Within days, they installed beautiful wooden floors in our living and family room. Professional workmanship and I am very impressed. read more

Mark provided excellent customer service for us. He responded to my inquiry timely and came to our residence to assessed the project area and brought a few samples. He provided an estimate which was comparable and well within our budget! We also visited the Concord Carpet show room that offered additional great options. We truly appreciated the service & attention the team provided. Although we weren't able to begin our project, we know where will come when we're ready to start! Thank you Mark & team. read more

I found Mark when I looked for flooring contractors on Yelp. Mark is very acknowledgeable and highly responsive, he helped me schedule the measurement appointment right away and came earlier than me. The quote looks very fair and competitive. The most important thing is that while other contractors offered me the price with 550-600 sqft measurement, only Mark honestly measured the three bedroom as 450 sqft which was same with my own measurement. At that moment, I knew that he was trustworthy and we could fully rely on him. He's the best project manager I've met! He and the installation expert Tyson came to check on the wood twice to make sure they're acclimated well. They've done a beautiful following all our specific requests. Thanks for their patience and time! I'll definitely ask their help to install the hardwood flooring in the living room next year! read more

Concord Carpet And Hardwood - hardwood floor - Flooring Near Me - Concord, California

This company is the best and I highly recommend. We were in rush to list a house so needed the carpet to be replaced quickly and within our budget. Mark's quote was the lowest and trust me I quoted about 10 different places. And he was able to get it done soonest in one day. The job was excellent too. His communication was professional and responsive. He kept his words. Thank you! read more

Mark was quick to respond and offered us a great quote. Installers were professional and efficient and our carpet looks great! Would recommend. read more

Barbara at Concord Carpet went above and beyond to make sure that my mom's house looked amazing before it went on sale. She came by to give recommendations and a bid for carpeting, booked quickly around our chaotic schedule and stopped by after hours to check on what we needed for an add on of base boards. She made sure to find something that would match the existing and got it done with an urgent timeline. The place looks so nice now with the new carpets and baseboards that my mom almost didn't want to move because of how fresh and bright it looked. I highly recommend Concord Carpets and Barbara in particular! read more

Concord Carpet And Hardwood - Flooring Near Me - Concord, California

Mark always gets the job done, on time and for a great price! He goes out of his way to please his customers, even when he's completely busy. Great guy, great business! read more

Concord Carpet And Hardwood - Mark was able to have this beautiful stairway carpet installed with a couple of days notice. - Flooring Near Me - Concord, California

Just bought a new home and wanted to replace my carpet with vinyl plank. So glad I found Concord Carpet and Hardwood. Mark was a professional throughout the entire process. I can't stress this enough but the thing I appreciated the most was how responsive Mark was, always keeping me informed and always responded to may texts or phone calls. This helped alleviate a lot of stress and concerns. Mark was able to get work started a week after he made his initial walkthrough. Alfredo and team came out to do the work, they were very courteous and friendly. They did a phenomenal job with the installation. Mark was always available when I did reach out for questions and next steps (all the while on vacation in Hawaii). With the final walkthrough/inspection, I did mention to Mark a few changes that I preferred and he was more than happy to accommodate. This is a very important point that I would like to point out. At no time did I ever feel that Mark was being dishonest about anything. You always hear horror stories about contractors who take advantage of a customer's limited knowledge in the area and take their money and just leave them with a lackluster job. Mark made sure I was a happy with the project before considering the job complete. These guys are honest and true professionals, I will definitely recommend this business and reach out to them again for any future projects. read more

I heard about this business from a friend. We contacted Mark Cabrera. He was the nicest guy to deal with since that initial call to the end of the job. He was extremely professional. Offered options for a spot in the calendar for a free estimate, very convenient. He showed up for the measurements with an assistant and did a very accurate estimate of the floor area. He drew a sketch of the different areas, to give me an idea of where these numbers were coming from. He also brought samples of carpets they had available in stock. He was very honest and helpful. This made the carpet selection process very easy and stress free. He understood I needed to stay within a budget. Two days later, the entire job was complete. They took away the old carpet and installed the new pad and carpet. The install was impeccable. Around stairs, rooms, closets and hallways. They cleaned after and vacuumed the entire house. Our house looks like new!! I would definitely hire them again or recommend them for a professional and honest floor replacement. Not only they did an excellent and very effective job, but it was very nice to deal and communicate with Mark and the rest of the staff. read more

I recently bought a home with old carpet, tile and oak wood flooring in desperate need of a make over quickly before I moved in. I researched online for the best flooring stores in the area and Concord Carpet and Hardwood was a the top of the list! I am so glad I found them based on their reputation. I even shopped the local competitors and found S&G to have higher material costs and LL Flooring didn't stand up to the quality of materials. CC&H was the best experience overall. Wonderful service from start to finish by Barbara! Helped guide me with luxury vinyl selections in my price point and did excellent in home measurements. Visited the job site in progress and came when completed with care instructions and warranty info. Full service at a reasonable price and a real pleasure to work with. And it gets better, the installer Fernando and Oscar were meticulous!! They are organized, kept a clean job site with open communication on progress/schedule. I had demo and install completed in a week (1500 SF home). I have already and will continue to recommend this small business! By far exceeded my expectations! Thank you Concord Carpet & Hardwood. read more

See all these good reviews, but our experience was the worst. Barbara did not return our calls or text. And did not honor our appointment. Total waste of our time. Very disappointed. read more

Could not have asked for a better experience. From Mark to Fernando (lead installer). Floors came out beautiful. Two repairs to existing hardwood is perfect. I really appreciated Mark coming out to review the work to be prepared then asking if he could bring the installer by to review as well before sending me a quote for the work. Not only were they cost competitive I had a significant 'trust' in Mark and Fernando. I knew I was in good hands. When I go to do the next job I will not hesitate to have Mark and team do the work. Great experience end to end! read more

Randomly found this place online and decided to take a chance since needed about 1600 sqft of flooring put into a house on short notice. Their showroom has lots of samples, which is nice to see in person. Mark came out to my property, and quoted the cost for the different engineered flooring options I picked out. He worked with my timeline and had a crew out to my house on time. They finished the job in a timely fashion and the floors look great! read more

We had a wonderful experience! Fast to install, nice and respectful. We love the carpet we chose and the costumer service was fantastic. Only "great"; things to say and we highly recommend Concord Carpet and Hardwood. read more

This is a long overdue review for the owner, Mark Cabrera and his installation team. I needed to replace the flooring in my two-story, 1900 square foot rental home in Martinez. Originally I was considering carpet, which Mark was super happy to give me a quote for - but ultimately went with a luxury vinyl plank floor. He had just the right amount of variety in options from colors/textures/pricing and was able to get the job done in a couple of weeks. We did a lot of communicating by text which is easiest for me and was therefore appreciated. Afterwards, I shared with some friends and family what I paid and was told by those who are "in the know" that I got a good deal. Great price, quality of install, and customer service. Don't look elsewhere. read more

Great experience working with Barbara who helped us choose the best flooring for our house.

Highly recommended!! We needed to get carpet installed ASAP and Mark at Concord Carpet & Hardwood dropped off samples to our home the next day (Talk about convenient!) We were able to get the carpet installed in record time! His installers were friendly professional and hard working. Not only did they finish the install 3 days after I called, but the price was great too! I'm so glad I know where we'll shop in the future for all our flooring needs. read more

We are in love with our new LVT floors! We worked with Barbara as project manager and Oscar and Fernando completed the work. We were SO impressed at Oscar and Fernando's level of skill, efficiency and quality of craftsmanship which exceeded all expectations. The whole team was fantastic and if we could give 10 stars we would. After getting a few quotes we also found Concord Carpet & HW to be more affordable than others. Plus they have a huge selection of floors to pick from in their shop which is unlike many other contractors. Amazing job!! read more

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I had a custom stair runner made and it came out perfect! I had never needed a runner before but everything went smoothly and it is holding up well. read more

We were pleased with the service overall. We got our carpet replaced with luxury vinyl floors and couldn't be happier with the end result! Mark was super responsive the entire way through, very quick to get back to us, and was very transparent. We appreciated the ways he and the contractors went above and beyond. We had a few issues due to our uneven floor and they immediately resolved it. Really kind of blown away by the immediacy in which they responded! Also - great price! Go with Concord Carpet if you want an honest, trustworthy company. read more

Mark and his crew are great!! It was everything and much more once it was installed fast and on time. Thanks guys

Very happy with the job done my Mark and his team. Great communication, competitively priced, on time and efficient. Thanks CC&H!

We just finished getting our rooms updated with new carpets & can I just same WOW, absolutely great customer service. Barbra was a delight to work with, she has amazing customer service and communicated thoroughly which was a relief. Her response time was great, her ability to answer all my inquiries was just as awesome! & her team came, did what they needed to do, and we were left satisfied with the results. I recommend this business to anyone who is in need of their business' service. Thank you! We'll definitely be referring others we know to her & calling these folks back when we need our last two rooms done. read more

Replaced the carpeting in the bedroom and hallway and found Concord Carpet to be outstanding to work with along with an easy installation. Could not be more pleased with the outcome. read more

Mark and his team were easy to work with, extremely responsive and our floors came out beautifully!! He made sure we were 100% happy with the end result and we are. Thanks for the hard work and great job! I would definitely use them again for future flooring needs. read more

Concord Carpet And Hardwood - Flooring Near Me - Concord, California

After reading the rave reviews on Yelp, I drove up to Concord Carpet and Hardwood off Highway 4 with my son to look at carpeting for a couple of bedrooms at my home. James was super accommodating and steered us towards a number of options in the color we wanted. He also explained the various padding options. He quoted us prices on the carpeting and padding and offered samples that we could take home. Once we made our selection, we contacted Mark for an estimate. His price was right, and since the carpet we chose was in stock, we were able to schedule the installation within days. The workers showed up on time and completed the job with minimal disruption. Throughout the process, communication with both James and Mark was outstanding. This is absolutely a 5-star operation. I highly recommend them. read more

Mark worked hard to provide exactly the wood laminate and carpet flooring that we were looking for. He made several trips to our house to finalize selection and the workmen he sent to do the installation were excellent and polite, not only doing a great job of floor instalation, but also helping move our heavy furniture where we wanted it. I highly recommend Concord Carpet and Hardwood. read more

I needed new carpet for the closet in my MBR so not a big job by any means. Carpet options were great, the estimator was timely and the installation was quick and efficient. read more

Cannot say enough good things about these guys. We were looking to have some flooring replaced for a rental property that we manage from out of state. Didn't realize it, but we called on a holiday when they weren't open but we still had Mark call us right back, even though they were technically closed. Absolutely tremendous customer service with Mark going above and beyond to make the overall bid and install process super easy for us. Fair pricing complemented by outstanding customer service from Mark that is really hard to find these days. Highly recommended! read more

Mark and his team were absolutely wonderful from start to finish. We are in love with our new floors. From Mark and a timely response and estimate and stellar communication along the way to Raul who built a wonderful new step for us to Fernando and Oscar who did a tremendous job on a very challenging installation. They are true craftsmen. I'd give Mark and CC&H more than 5 stars if I could. I highly recommend them and would definitely not hesitate to call them back for any future needs. Thanks again for a wonderful job!!!!!!! read more

I am in love with my floors! The quality and look is outstanding! The Project Manager, Mark, was very professional and worked with us on the price when we offered to pay cash. The lead installer, Fernando, was just as amazing! He and his assistant worked diligently to get the job done in one day, cleaned up after themselves, and the floors look seamlessly beautiful! Very Happy with the outcome and I Highly recommend this place! read more

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Great service. Very responsive. They did a great job with matching our existing laminate floor.