1. Unique Hardwood Floors

    1. Unique Hardwood Floors

    0

    Concord, CA

    Unique Hardwood Floors

    4.9 (80 reviews)
    Closed Closed
    Updated a few days ago

    Request quote & availability

    Response time

    4 hours

    Response rate

    90%

    Services - Unique Hardwood Floors

    Floor refinishing

    Unique Hardwood Floors Photos

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    Sanding machine
    Sylvia B.

    They did a good job of restoring the wood after the cat pee damage. Took about an hour to get it done. Good communication and follow up. Would recommend.

    Shiny uncured oil on nail holes
    Tim C.

    Unfortunately, I had a deeply dissatisfactory experience with Unique Hardwood Floors. After finding them on Yelp, I contracted with Duy to refinish the hardwood floors in my home. After the work was completed, my wife and I noticed a number of quality issues, the most concerning and still unresolved of which is that there are hundreds of nail holes and divots that have un-dried and un-cured oil and filler. When we walk on the floors, we can feel stickiness on our socks due to these deficiencies. Federico, one of Duy's employees, attempted to address the issue by buffing the floors and adding another coat of oil, but this did not resolve it. Today, the issues persist, and we are still not moved back into the home. I was forced to find another contractor, who came and evaluated the floors. The evaluation confirmed the quality deficiencies and revealed that the best way to resolve the work deficiencies was to completely re-do the impacted floors: by re-sanding and re-finishing them. We now are paying another contractor to fix the flooring. When I informed Duy that this was the manner in which we'd be proceeding--and that we'd like to work with him to obtain a refund to cover our financial damages--he categorically refused. I certainly wish that our project with Duy ended more positively, but I cannot in good conscience recommend his company as a flooring contractor.

    Before
    J N.

    I picked Unique Hardwood floors because they are quick, flexible and they are fair. They are willing to work around my schedule and would charge fairly if you miss a schedule due to unforeseen events. But they can quickly picked up where they left off and start couple of days later. They do take care of you. Thanks Duy

    Finished floors
    Troy S.

    We recently had Unique Hardwood Floors come and repair and refinish our floors. They repaired a small patch of flooring for us, then bleached and refinished to match throughout our house. They worked with us on choosing the right finish and color. They did an AMAZING job. From start to finish I was in communication with Duy and his foreman. We coordinated start and finish dates with my busy schedule and all without a hitch. Highly recommend UHF!

    An update for the stairs repair Duy responded promptly to my request and had the new riser board made by the subcontractor the next day, Friday 2/21. Duy came and got it installed a couple days later on the 2/26 - mostly due to my side of scheduling difficulty (Duy was ready to install it on Monday 2/24). The board is solid 1/4 inch thick, a lot more stronger! During installation Duy had to go back to the subcontractor to bend the board for the curved corner part. The end product is very good! The board is absolutely solid. Sturdy and strong, I think it's installed right against the backing board. I am confident there won't be any issues with the board breaking in the future. Thank you very much for the quick fix. Great work!

    black stain gel on handrail banister with satin finish
    Mai N.

    Duy was very responsive and professional throughout the process, from initial estimate through the finish. They did a waterbase coat with a stain finish to our hardwood oak floors and also re-stained our handrail banister with a black stain gel with a stain finish. We received estimates from several businesses and their pricing is fair and competitive for the market rate in the area. There were some touch ups that were required upon completion with the banister handrail but they were prompt with addressing that. Overall, we're very pleased with the floor and banister work and would recommend Unique Hardwood for your refinishing needs.

    Completed floor on an old Vinyl flooring.
    Ihsan C.

    Unique Flooring did a great job. They were fast and found practical solutions to our funky subfloor, that saved us $$$.

    Unique Hardwood Floors was great. Working with Duy from start to finish was a great experience. He was prompt in communicating, professional, and worked with our budget to help us find something that'll work for us. We were very impressed with his team's craftsmanship. Highly recommend.

    water damage before the work
    Erwin B.

    We had a badly scratched and stained hardwood floor. Duy was quick to respond and very communicative. His crew did a wonderful job and were very pleasant to work with. Federico was the best - skilled and friendly. They arrived exactly on time, without complaint carried the heavy equipment up to the third floor, and did an efficient and thorough job of sanding with almost no dust. They also did a few small repair jobs a requested. The final result is just beautiful. I hate to put my furniture back on it! And to top it off, Duy offered, by far, the lowest estimate. I highly recommend Duy and his company. Before and after pictures are below.

    Flooring I got installed
    Gwen H.

    Had a great experience with this business! They were very flexible with my schedule and got the job done quickly. Easy to communicate with and my floors look great! I got a couple quotes from other businesses & they were all significantly higher than what Unique charges. Great service + great price so will definitely be using them for all my flooring needs going forward.

    New LVP flooring
    Dennis T.

    I contacted Duy at Unique Hardwood Floors to update my flooring of a rental unit. We decided on LVP over sanding the old hardwood to add some noise insulation. He provided a fair quote and a clear proposal to know what to expect. His team had an opening and I was able to schedule my service within a week. They handled all the curveballs- slightly uneven subfloor, tucking the LVP in under the baseboards, etc. brilliantly. Will work with their flooring team again!

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    Photo of Ric C.
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    17 days ago

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    5 months ago

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    8 months ago

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    Duy H.

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    5 months ago

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    8 months ago

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    Duy H.

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    1 year ago

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    2 years ago

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    Duy H.

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    1 year ago

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    Duy H.

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    2 years ago

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    Duy H.

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    1 year ago

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    Duy H.

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    7 months ago

    Awesome. Duy was very responsive. His crew got the job done on time and on budget for my shed office build.

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    Duy H.

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    5 months ago

    Quick and easy. Was able to finish the job within a week of initial contact for a very reasonable price as well

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    1 year ago

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    Duy H.

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    11 months ago

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    Duy H.

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    2 years ago

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    Duy H.

    Thank you for giving us the opportunity!

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    1 year ago

    Duy and his team did a fantastic job on refinishing my floor and it looks great! Highly recommend his service.

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    Duy H.

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    6 months ago

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    Duy H.

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    2 years ago

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    Duy H.

    Thank you for your great review!

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    1 year ago

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    Duy H.

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    2 years ago

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    Duy H.

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    1 year ago

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    Duy H.

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    2 years ago

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    Duy H.

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    2 years ago

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    Duy H.

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    2 years ago

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    Duy H.

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    2 years ago

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    Duy H.

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    2 years ago

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    Duy H.

    Thank you for giving us the opportunity. It was a pleasure.

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    1 year ago

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    2 years ago

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    2 years ago

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    Duy H.

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    2 years ago

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    Duy H.

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    2 years ago

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    Duy H.

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    2 years ago

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    Duy H.

    Thank you for giving us the opportunity!

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    2 years ago

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    Duy H.

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    3 years ago

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    Duy H.

    Thank you for giving us the opportunity to work with you Jimmy.

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    2 years ago

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    3 years ago

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    Duy H.

    Thank you for giving us the opportunity!

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    2 years ago

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    Page 1 of 2

    Ask the Community - Unique Hardwood Floors

    Review Highlights - Unique Hardwood Floors

    Duy was fast to respond, to send out an estimate, and also quoted the lowest out of all the other contractors.

    Mentioned in 63 reviews

    Read more highlights

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    Fleury's Floor Covering

    Fleury's Floor Covering

    4.9
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    We recently had new vinyl plank floors installed by Fleury's and couldn't be happier with the…read moreexperience. This was our second time using Fleury's. The first was about ten years ago for another portion of our house, and once again they did an outstanding job. They were helpful in selecting a flooring pattern that matched our previously installed floors, and the estimating and scheduling process was straightforward and easy. The installation crew paid close attention to detail, and you can tell from the work around corners, transitions, and trim that they take pride in their craftsmanship and quality. We also appreciated how transparent they were regarding areas where our subfloor was uneven (which we knew would be a problem going into the job). They assessed the condition, explained the available options, and then corrected the subfloor so the planks could be installed the right way. Having a section of our hallway flat when it's been uneven for years has been a great bonus. It's reassuring to know a company like this exists in Concord. Fleury's is the only place I would use for flooring in the future.

    We first used Fleury's Floor Covering 11yrs ago for a hardwood floor repair/replacement due to a…read morefridge water leak. Fast forward to present day and time to replace 30yr old original carpeting upstairs. Because our prior experience with Fleury's went so well, naturally we returned to them for phase 2. I started with Chris at the store to present the project and he made suggestions for makers and brands to best match the Brazilian Cherry we had downstairs. Patrick was up next with onsite inspection, measurements, and bringing over samples. A complementary (and upgraded) product was chosen and install timeline was set. Javier and Kiko were next on the scene and took only 5 days to demo carpet, prep and level subfloor, and install flooring and baseboards in 4 bedrooms and a hallway. Patrick came by a couple times to check on progress and made a great suggestion to add additional underlayment. That - combined with their tried and proven method of gluing and nailing down the floor - made for the most solid-feeling hardware floor installation I've ever encountered. I'm a pretty picky customer, so when I tell you their craftsmanship, attention to detail, and finish skills are top notch - believe it. Prices and labor these days are pretty much standard all around. But if you receive this level of workmanship and flawless results, you sleep better knowing you made the right decision. Can't say enough about my experience with Fleury's. 10/10

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    Our hardwood floors look fantastic after Jonathan's crew finished. A family illness forced us to…read morereschedule and they were gracious with the unexpected cancellation. Refinishing hardwood is not inexpensive, but the pricing was fair. I would use them again without hesitation.

    There's a reason why Jonathan and his crew have 5-stars on Yelp and I'm glad to add on to the…read morepraise that he's received. Jonathan was an incredible person and super nice - really personable and his wife was also the most responsive person ever - always quick to answer questions and provide the quote/invoice right away as promised. I hired them to finish up flooring since I had some injuries and couldn't finish up the work and their quality and speed was phenomenal. I have an eye for attention to detail and their crew was above and beyond in how they did the flooring, going the extra mile for things that normally would be a quick shortcut for contractors hoping the customer would miss it but they didn't take any shortcuts. They were reasonably priced - not the highest or the lowest quote but Jonathan was what sold us on the work and we're more than happy to have gone with him and have recommended him to other neighbors. There's a reason why they are so backed up with work! They're popular for a good reason. They're finishing up the work today and the guys are respectful, clean up after themselves and super nice to chat with. Definitely would recommend Jonathan and his crew to anyone looking to have the best flooring done the right way. Just like their slogan says!

    Pacific Coast Carpet

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    I was hooked up with PCC through Costco, and couldn't be happier. Zack explained the whole…read moreinstallation and prep process to me so I understood what potential unknowns may pop up since I was replacing floors the old owners put into my condo. He also explained the difference between the two types of LVP and whether I actually needed something super thick. The two other places I obtained bids from didn't do any of this, so it was much appreciated, and I felt like I could actually make an informed decision. I ended up going with one of the colors he suggested for my floors after showing him a few things in my home that were in the color range I was interested in. For the indecisive amongst us, it was super helpful to have someone cull down the extensive options. Aguilar and his team did an amazing job despite the curveballs my condo threw out. Turned out the prior owners installed the old LVP on top of tile, multiple layers of linoleum, cement board or another layer of LVP depending on the room (landlord special?). This meant a lot more demo than planned and no ability to reuse my baseboards (well, the former owners glued those down too, so they were breaking anyway). This was communicated to me within a few hours of starting demo, and when I got home from work, Aguilar showed me the different rooms and just how badly uneven the cement was in some of the rooms. I appreciated the clear communication and explanation. Zack also got me an updated bid within 24 hours so we could move forward and stay on track. I have seen some of my neighbors' floors after they have had them done, and mine look sooooooooo good compared to theirs. The team paid so much attention to detail, even cutting a one inch piece of baseboard to fill in this weird spot in my bathroom, and going through and filling in the nail holes on the baseboards so you can't see them. I feel like I live in a completely different home now. Big plus for me living in an HOA is that they left the area outside my unit I share with neighbors tidy and cleaned up at the end of each day, and frequently vacuumed areas inside. They ended up moving all of my furniture into my living room because I decided to decamp to a hotel for the first few days in light of all the extra work needed so they wouldn't have to work around me. They put up plastic to block off the space to minimize dust, and also covered the TVs on my walls with plastic, too when working in those spaces. Mayra was also great with scheduling and working with some of the dates I needed to work around and confirming with me. Mike was also great in delivering my flooring. Also, shout out to Mike for picking up paint from me at the hotel I was staying at so they could paint my new baseboards before installation.

    From start to finish, our new flooring was a dream. Zack and his brother came out for the bid and…read morewere professional and responsive throughout the process . We were delayed and the scheduling was never a problem . Hector and his crew did the install and they worked hard to get things done within a tight time frame. The detailed workmanship shows and they added a lot of value to our home. Trustworthy, communicative and timely -I would not hesitate to recommend them to our friends and neighbors and I hope to use them soon for a larger project at our other property.

    Floor & Decor

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    Floor and Decor came highly recommended to me by two of my coworkers. They told me they have a…read moregreat selection without the specialty tile store prices. They even have obscure items like dark purple sparkly grout. I was blown away by how large their showroom is. They even have XL porcelain slabs. I used to say I hate tile because of the grout but they have beautiful selections. They even have a clearance section in the back left of the store. The first visit we didn't find the Schluter edge trims we needed. But they do have a much larger selection than your local hardware store. The second visit I was looking for Y shaped spacers for installing hexagon tiles. An employee asked if I needed help. He and another employee took maybe 10 minutes out of their way to help me look for the Y spacers. Super nice! Exceptional service! Their inventory online actually seems to be accurate because they asked if I had the SKU and it told them the same number available as what I saw online. I had called two other flooring stores nearby to see if they sell Y shaped spacers but they don't. Definite plus in how large their inventory and selection is. I will be going out of my way to cross the bridge to go to Floor and Decor for my next project needs.

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    Concord Carpet And Hardwood

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    Mark and his team responded via Yelp projects He took my…read moreinfo and sent out a restoration team for a dishwasher leak damaged floor Next he visited with a cabinet team to get the island cabinets addressed Finally his floor team worked its magic and got the job completed in the committed time frame At no stage did he oversell, under promise Mark and his team were professional, kind and super responsive Take a look at the before and after pictures and see for your self If you have a restoration, cabinets or floor repair work - Mark and his team are your answer !

    Mark, Johnathan and team are amazing! A few years ago, I hired them to redo the flooring in my…read morekitchen to the beautiful Gaia America Cherry LVP. This year, I wanted to replace the carpet throughout the house with the same. After getting several bids, it was clear that CCH was the best price BY FAR. They even worked with me and the manufacturer to get extra discounts since I would need to redo the kitchen as well to match the latest LVP version. They finished the job (~1900 sqft) in just about 4 days and they even helped move many items including disassembling my master bed, at no additional cost! The team is super respectful, and the attention to detail (while not perfect) far exceeds what I would expect given their competitive price point. I am also really impressed with Mark's responsiveness over text, providing updates and responding to concerns - including after hours! His and his team's level of customer service, again, is really top tier. For example, when his team accidentally broke a couple of ethernet cables, he offered to deduct the cost from the bill right away. And at the end of the job, he encouraged me to compile a punch list of any issues that needed to be addressed in a return visit, which should happen very soon. Despite pretty much all of the work being finished - he has not asked for the 2nd half follow up payment yet - not until they complete the punch list at the followup visit. Really commendable company! I also love the music the install team plays during their work (they are also willing to turn it off if the customer needs it quite). So I was thrilled that they were willing to send me the youtube play list. Happy to recommend this company for your next flooring needs! I may even be trying them out for a bathroom remodeling project soon via their partnered remodeling company. Fingers crossed!

    S&G Carpet and More - Pleasant Hill

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    4.4
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    When I decided to change the flooring in my bathroom and kitchen, I called several flooring…read morecontractors to come over and give me estimates. S&G had already been recommended to me, and so I called them first. Kendall, customer service, was the first person I talked to. She was very helpful and accommodating. She let me know that their prices were very competitive, and that they would try to meet or beat other estimates. Dylan was the estimator. He was very informative, and I was also able to call him later to get more of my specific questions answered. Brian (store manager) was the final person I talked to, before signing the contract. I had a lot of concerns about re-installation of the toilet in the bathroom, since there is only one toilet in the house. When the installation crew came out, they did end up working longer hours than they planned, but they stayed and finished the job in one (long) day. There were some problems; however, all of them eventually got solved: (A) the installers decided not to install an under- layer of plywood in the bathroom; but I was re-imbursed for this. (B) the toilet ended up not being installed correctly; but fortunately, I had already hired a contractor to re-install my sink and dishwasher, and he was able to adjust the toilet flange - at additional expense! However, again, S&G re-imbursed me for some of the additional contractor fees. (C) Lastly, there were several scratches and smudges on some of the tiles that were installed. S&G came out and replaced these tiles at no charge. Special thanks to Justin, regional manager, who was especially helpful at resolving all my issues. Of the companies I called, S&G was the quickest to respond, the most helpful to answer my questions, and the lowest price. Installing new flooring in my home was not problem-free, but S&G was good to work with and helped me every step of the way! I recommend them highly!

    I ordered new flooring through Costco. They contract with SNG carpets. They were fast and efficient…read moreand communicated well regarding scheduling. They did a great job. The supervisor even showed up on the last day to walk through the job. Make sure it was done right and to Make sure I was happy with the job they did. I've never had a company to do that before. I really liked it. I also got a fantastic deal on this service by going through Costco. I highly recommend SNG and Costco.

    Unique Hardwood Floors - flooring - Updated July 2026

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