I used Redeemed flooring to replace my flooring in San Francisco. I worked with Nestor, Rudy and their team. They we diligent, professional, and did an outstanding job! I would use them again and recommend them to anyone who needs flooring work done at their home. Great job! read more

Before installation began, Nestor was responsive, professional, and worked hard to keep the project within budget. During the sales process, the quality of work was emphasized heavily. However, once installation started, things changed significantly. The crew arrived late every day -- typically 30 minutes to an hour and a half -- without any prior notice. Communication with the contractor during the project was difficult to maintain. The project was quoted as taking 1-3 days but ended up taking 6 days. While some of the delay was due to necessary leveling work, the first day consisted only of carpet removal with less than 4 hours of actual work. The flooring itself looks great. However, the finished work left several issues: gaps along the baseboards, paint damage on the walls, and pink staining in multiple areas. One gap measured nearly 1/4 inch and was only addressed after I raised it myself-- it was not proactively caught or fixed by the crew. Additional smaller gaps remain unresolved. The walls and baseboards were noticeably more damaged after installation than before. The initial impression was positive, which made the overall experience all the more disappointing. Based on my experience, I would not recommend this company. read more

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I highly recommend Redeemed Flooring Company. We had been searching for a contractor to install new flooring throughout our entire first floor, and we're very glad we chose them. Miguel was our installer, and he is very experienced, professional, and easy to communicate with. In addition to the high quality of the product and installation, the entire team is very professional, including Andre, the salesperson, and Hugo, the project manager. We are more than satisfied with the overall experience we had with the Redeemed Flooring team. read more

Redeemed Flooring & Home Improvement - Misty White Oak Woodura - Flooring Near Me - Concord, California

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I live in a 186 unit condominium building. Having to deal with a difficult HOA approval process initially kept me from going through with it, but I eventually decided that I needed hardwood flooring in order to make my place more attractive for sale. I hired Redeemed Flooring to replace my carpeted floors with LVP flooring. From the beginning to the end, these guys were SUPER helpful in assisting me with the process of getting HOA approval, which was really onerous and a source of stress for me. They walked me through what kind of padding to get and helped me coordinate with a sound engineer to secure approval from my HOA, which was unfortunately more strict than the average HOA for flooring installs. Redeemed also did a fantastic job with the actual installation, and I am very impressed and happy with the outcome. I highly recommend this business if you need new flooring installed. A big thank you to Rudy, Andre, Jaimee and Hugo for all of your help and guidance throughout this stressful process. read more

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We had a great experience with Redeemed Flooring. We redid the entire flooring for a 3 story, 2300 sq feet townhome with laminate 2.0 flooring and they did an amazing job. They did a clean install and everything looks amazing. They gave a competitive rate and came out to fix some small issues that popped up after the floors settled. I would highly recommend them Special callout to Andre and Rudy who made the whole process much smoother read more

Redeemed Flooring & Home Improvement - Flooring Near Me - Concord, California

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We hired Redeemed Flooring & Home Improvement for a whole‑house engineered hardwood removal and installation, and they exceeded expectations. The project was completed in 16 days, which is impressive given the size of the job. The team even worked weekends to keep everything on track. They were very respectful of our home, setting up plastic barriers and keeping dust under control throughout the process. What I appreciated most was the communication -- Jugo, Nestor, Rudy, and Kevin were always reachable, responsive, and proactive. I never had to follow up or wonder about the schedule. Quality work, great team, and a smooth experience from beginning to end. read more

We had our wood flooring installed by this company and the results were excellent. From start to finish, the process was smooth and professional. They were on time, communicated clearly, and paid close attention to details. The floors look beautiful, clean lines, and no gaps or issues. They also cleaned up thoroughly after the job was done. I'm very happy with the quality of work and would highly recommend them to anyone looking to install wood floors. Big thanks to Willy and Roberto hard work and Job well done. Also Rudy and Hugo for showcasing your Company!! read more

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Had a great experience with Redeemed Flooring. Andre explained the materials and process clearly, and the pricing was competitive. Rudy and Hugo delivered the materials a week early for acclimation, which was appreciated. The job was estimated at 5-6 days but was completed in about 4.5 days. The installers, Victor and another gentleman, did a solid job and were professional throughout. After installation, one door was rubbing the floor, and Hugo came back the next day to fix it. Overall, satisfied with the work and service. read more

This is an update on an earlier review. I just wanted to share how helpful Rudy from RF was when I called to ask advice about accidental damage caused by our recent kitchen renovation. Workmen had pulled a fridge across the floor, without covering it, causing scratches. He was quick to call back and ask for photos. He then advised the best cost effective way to fix the problem. I appreciated his helpfulness almost a year after the job was completed. read more

Dealing with Nestor and Andre has been easy so far. I am in the beginning stages of getting my flooring done. They have been nothing but accommodating and professional when doing my estimate and selecting the flooring that best suits the needs of my family and 2 dogs. Andre made 2 visits to my home just so I could make sure we picked out the proper flooring for this project. They have been available and receptive to all my texts and phone calls during this process. So far, I'm impressed. So much that I have already referred them to my friend who is also looking for a flooring company. This is even before I have my floor installed. Will continue this review after the project is completed. read more

This review is long overdue but better late than never. We used Redeemed back in October 2025 to replace our carpet with vinyl floor. After stressing about the project not being done on time due to product availability, they were able to come through and finish on time. Now our house is transformed with much lighter atmosphere! Price was competitive and Victor and his team of installers were great. Rudy and Andre were transparent and accessible when we had questions/request. Also gave us a bunch of discounts so that's always a plus. Overall, we would recommend. Andrew & April Danville, CA. read more

I highly recommend this company. From the start they were very professional and had great communication. They installed our floors and they came out beautiful and exactly what we wanted. Great communication Friendly Worked with our budget Quality work Floors done in a timely manor Will be recommending to all our family and friends read more

Redeemed Flooring & Home Improvement - Flooring Near Me - Concord, California

We just had our new floors from Redeemed Flooring and I'm very happy with how they turned out. They finished the job on schedule and communicated with us thoroughly with regards to the schedule and process. They did the floors while we were at home and moved our furniture carefully and efficiently with minimal impact on our routine. Thanks to all the staff at Redeemed Flooring!! read more

This Company is a 10 . From the start of the project , their communication was direct and on time . The floor install was done in the home of my elderly parents , one with memory issues . Victor and his crew were very sensitive to their needs . Victor's skill and attention to detail with the install was evident right away . I was very pleased with the final results . I would and will recommend them to others . Thank You Phil read more

We had Redeemed install waterproof laminate throughout our home. They did a fantastic job! - Andre was knowledgeable and patient as we decided on the type and model of flooring - Hugo and Rudy didn't just take measurements and walk the job for an estimate; they paid attention to details and gave me confidence that the installation would be done well. They were responsive when I had questions during the installation process. - Miguel and his installation crew were amazing! I can't say enough good things about Miguel's work ethic and keen eye for both quality and style. He was meticulous in doing floor preparation (e.g. my stairs were very squeaky before - not a single squeak now!) and cared about subtle artistic details like how the boards in adjacent rooms would look when the job was finished. Miguel is not just an installer - he's a craftsman! Thanks you Redeemed Flooring for the excellent work and great value. I've already mentioned you to local family and friends, and will continue to do so! read more

Very happy with the flooring and painting work RF did for our condo. The floors were installed cleanly and look great, and the paint job turned out really nice as well. The team was communicative and responsive throughout the process, which made everything smooth and easy. I appreciated that they took extra time to handle small touch-ups and details to get everything just right. read more

Redeemed Flooring is the best. They did a project for my mother and from start to finish we couldn't have been more pleased. They were great communicators, came in on time and on budget (for a great value) and did a beautiful job. Victor, Kevin, Hugo - all terrific. I would highly recommend this company! read more

I chose Redeemed Flooring because I believed they'd do a great job--and they definitely delivered. The team was helpful, especially with my HOA application, making the process smooth and stress-free. They were professional, responsive, and the flooring turned out beautiful. I'm really happy with the results and would absolutely recommend them. read more

Redeemed Flooring & Home Improvement - Flooring Near Me - Concord, California

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RF did a beautiful job on the install and the workers were great to work with. However the daily timing of the workers was a little inconsistent in that they were not always here when they said they would be, but they got the job done in a week as promised. Again the workmanship and install was excellent. I am very happy with the results! read more

Although I didn't use them to install my flooring, they were extremely knowledgeable about options and specs for the vinyl plank flooring. I ended up buying the flooring directly from them and installed it with help from others. Great people to do business with. read more

After the sample guys came out and everything was measured, and I got the quote, I decided to floor less rooms. I received a revised quote, which was incorrect. I explained where the discrepancies were and waited for another quote, which was also incorrect. I'm not sure where the communication breakdown was but obviously this company wasn't listening to me. I said that after 2 wrong quotes I would go with another company. No one followed up to make it right, nor was an apology given to me. Not a company I would recommend or do business with. read more

On a whim, I created a yelp project for assistance with laminate floor installation last Saturday. Within a few minutes, Nestor contacted me and sent me a link with a few options that aligned with what I was looking for. I originally planned on purchasing flooring from Lowe's and having them do an installation, but the responsiveness and professionalism of the redeemed flooring team convince me to do otherwise. They had Hugo come out to my place in Oakland for a measurement, he answered all my questions and his knowledge and experience in this industry was evident. Andre contacted me with the estimates very soon after, offered some alternatives, and was willing to break down the numbers for me in a way that I understood. My project has a tight turnaround and their team was more than willing to meet the challenge. Though the price per square foot was more than what I was expecting when comparing prices to Lowe's, redeemed flooring was transparent, with all of the additional cost upfront and their pricing included several items that were extra $ when discussing with Lowe's. I'll update this review When installation is complete if my opinion changes, but as of now, I'm super excited to see how my brand new flooring will look and very happy with my choice! read more

I am a small business owner and leaving negative yelp reviews is very out of character for me. I know how hard it is to run a small business and yet, I've found Redeemed's professional behavior both unethical and fraudulent. My business' are pole dance studios. We purchased two floors from redeemed, the first one for my Oakland pole dance studio and the second for my Berkeley pole dance studio. Tl;dr, After almost 40K$ spent with this business and two different jobs, I would not recommend Redeemed. While their original install was good and they were pleasurable to work with, they have been dishonest in their dealings, left my team waiting for them multiple times and not fixed the issues as promised. Timeline: We were really excited to get these floors as we've saving up for years to be able to afford them. The oakland flooring came to a total of just over 19K$ with an install date on 9/9/24. The first chip in the floor was found on 6/26/25 (7 months without any issues - which is great). When we contacted Rudy, scheduling was a bit messy, but they did come out on 7/23, almost a month later. The tech reported that the pole "placed on top of the flooring was screwed in extremely tightly, which caused excessive pressure on the floor. This pressure pushed the flooring down to the point where the click system could be damaged, and this is what caused the issue." This was not a sufficient solution because the tension on the poles is what keeps them upright, our students safe and our business running. Redeemed knew in advance that we were a pole dance studio using the studio with poles installed on top. More cracks and splits were noted on 9/25/25,. We contacted Rudy Asked if there was a way to fix without loosening the poles, he said he would get back to me. We reached out again on 9/30/25 after not hearing back: said he was concerned about damage happening again, I said we would be happy to pay for the service as we are past warranty. Again, he said he would get back to me and did not get back. We reached out again on 10/3/25 after not hearing back. Rudy asked if studio was open and said he would come check it out. Later that day he told me that "the trip to Oakland is canceled". I was told to be patient as they are busy. When I reached out to Andre on 10/6/25 to ask about an estimate, he told me to talk to Rudy. Rudy reached out on 10/6/25 to come check out the studio. He arrived around 5p and he was shown around the space to see the damaged areas. I reached out on 10/14/25 after not hearing follow up. Rudy said he would get back to me when his crew was available. On 10/15/25 I sent photos of some additional cracking and lifting of baseboards; again no response. We tried calling Andre an additiona several times between 10/14-11/11 and still received no response. It seems we've been blacklisted after two months on non response or inaccurate response. At our berkeley studio, we had new floors installed on 6/9/25 with total cost just over 19K$. We noticed the first crack on 10/14/25, were asked to send a photo and told that Hugo might be able to come by that day to assess. No response. Today, we received a message from Rudy, saying that he plans to visit Berkeley to assess damage but based on past experience, I'm having a hard time trusting anything that we are told by Redeemed. Tl;dr, After almost 40K$ spent with this business and two different jobs, I would not recommend Redeemed. While their original install was good and they were pleasurable to work with, they have been dishonest in their dealings, left my team waiting for them multiple times and not fixed the issues as promised. read more

Great job at a great price. They were the most competitive price and the team did a fantastic job.

I got new flooring with install from Redeemed Flooring. From start to finish, everyone at the company was patient, responsive, and easy to work with. When we were selecting flooring, they brought samples to the house so that it was easier to tell what the end product would look like. This is crucial because lighting in the store, online pic, and in your house is very different. They recognize this, and were very helpful and patient throughout the selection process. Also, they are very knowledgeable about flooring ins and outs, so I think it's important to ask questions, get their suggestions, and make decisions after you have considered their input. All paperwork and payments were done online, which was very convenient for me. They do require upfront payment for the full amount before the work start date. Scheduling the work was also a breeze. They really make you feel like you are their most important customer. At the start of the work, I met with the project lead and discussed finer details of the work. Due to the age of the house, there were details for working on the baseboards that was unusual, so I went over that and they accommodated the request no problems. They completed the work 2 days before the scheduled completion date, which was great. Once the work was done, during the final inspection, they were also very accommodating with requests for very detailed final touch ups to finish the project. That said, they really paid attention to the finer details of the flooring, like making flooring flush to the wall in tight corners, trimming trims and baseboards, etc., which made me very happy. From start to finish, they really want to make sure you are happy with everything. Overall, I highly recommend getting floors installed by Redeemed Flooring. read more

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Redeem has large selections of flooring and knowledgeable people that knows their product. Rudy gave me many bathroom and kitchen floor options and valuable remodeling advice like converting my old fireplace to an electric system because burns cleaner air then wood and gas and not need a permit. No pressure sale and great service. read more

We are very happy with the work Redeemed Flooring did for us. Miguel and his crew were very dedicated and obviously take pride in their work. We even gave them additional work (fix some wood rot and upgrade our fireplace). I highly recommend them. read more

We had the best experience with Redeemed Hardwood in Concord. There was a delay in our order from Home Depot (never order from them as they caused delays in our remodel) and we're glad that we found Redeemed Hardwood. Andre was amazing throughout the process. We went from stressed to joyous with his support, helping us secure flooring for our remodel on the same day we called. No other store we called could offer that level of service to us. And the price was fair on top of everything! If you want to support a local business that does things right, I highly recommend Redeemed Hardwood. They will go above and beyond to make sure you're happy and that you get what you need, when you need it. read more

A+ service. Floors look great, would highly recommend! Very easy to work with, thanks again! read more

So happy I went with Redeemed Flooring for my home. It really brightened up my house and the service was excellent! They finished 2 days early and did a great job. Highly recommend! read more

From a friend of a friend I had heard of Redeemed so I gave them a call for my ~600 sqft flooring project in San Francisco. I From the very beginning they were very professional and easy to work with. The project manager, Rudy, was clear and very communicative and explained the project and issues we found. I did the entire project over FaceTime as I wasn't available near the property for the project and they were very accommodating. The installer, Hugo, did a fantastic job on the actual floors even when there was a relatively complex installation that had to be coordinated with a mold remediation company and also having to work with the existing radiant heating. I found them very fair in their pricing and transparent in how they did business and I would very much recommend them if you have a new floor to install. read more

Outstanding Flooring Replacement Experience!!!! We recently had our carpet replaced with laminate flooring, and we couldn't be happier with the entire experience. From the very beginning, Nestor and Andre were responsive to our inquiries and provided a prompt, clear estimate. Scheduling with Rudy and Hugo was quick and easy, and they were very accommodating to our needs. Best of all, the installation was done swiftly and with great attention to detail. Manuel and his crew was professional, fast, efficient, and left the space clean. The quality of the workmanship really shows--our new floors look fantastic and have completely transformed the space. Thanks to Redeemed Flooring! Highly recommend for anyone looking for flooring replacement done right! read more

Unfortunately, after a year my concerns about paying a small fortune for floors and trusting this company to install it are coming to an undesirable light. Rudy and Hugo earned my trust, and I genuinely like them as people. I believed that they would send installers properly trained in exceeding customer expectations. In hindsight, I should have communicated that the installers did not seem properly trained to install this flooring in my home at the first sign of their lack of attention to detail. I had to have them take up the floor a few times because of various defects. I unwisely thought that they would learn to pay attention and do it right the first time to not waste time and energy taking up large sections of floor to fix mistakes. But that didn't happen. I got really tired of not having a kitchen so I let them continue the work. And now a little more than a year later the actual amount of places where this floor is failing, where I am guessing the installers likely used floor pieces with broken tongue and grooves is slowly growing. They didn't take advantage of the overage that I paid for so I have boxes of overage that I bought for no reason. Hugo and Rudy know they have to come fix the floor and they have not had the time yet. I have doubts anyway about their proposed fix and how long it will actually last. I think taking up the whole floor and redoing it the right way is the honorable thing to do even though I really don't want to be without a kitchen again. Hopefully, they take this criticism and use it positively to grow and become better. Truth is important and I don't want other people that work hard and save for things like this to have my experience. I included a few photos of chipped floor pieces they used, they didn't inspect boards to check for large color variance, they didn't seal off my balcony during demolition so concrete dust spread all over my upstairs, they dented our stainless steel fridge, they broke sprinkler drips in our front yard where they set up their saws, they used glue in places and didn't wipe it up properly and it stained a couple boards. I can give them grace on a lot of these things but the floor failing is really an issue. read more

We reached out to Redeemed Flooring to completely update our home's carpet flooring, and they provided an amazing white glove service right from the beginning. From the no-pressure product options and in-home consultation to the pricing, accurate estimation of the completion time, and the final installation, the team of Andre, Nester, Rudy and Javier ensured that everything was done according to our expectations. We just finished doing the final walk-through with the team, and we are blown away by how fantastic the new flooring looks. We would definitely recommend them for any home flooring needs! read more

After dealing with many contractors during our home renovations, redeemed flooring is the ONLY one I'd recommend. They communicated clearly and timely from the very beginning and did beautiful work. I would 100% use them again if I had the need. Thank you to Rudy and the team! We are at the tail end of the project so I feel confident writing this review and they will finish in the next day or so and I will add photos! read more

Redeemed Flooring in Concord went above and beyond to get our flooring done in a timely manor. Nestor, Rudy, Andre and Hugo were a pleasure to do business with. From start to finish they were available to answer any questions or concerns. Would definitely recommend! read more

We recently had vinyl wood planks installed through our entire home. The process was quick and the team made it easy. Hugo's team moved furniture for us which was such a huge help with making this seamless. They also accommodated our scheduling changes which pushed out our start date by two weeks with no complaints or issues! Beautiful flooring and they did a great job on installation! Huge shout out to Miguel who worked long hard hours to get this done quickly! read more

Redeemed Flooring & Home Improvement - Beautiful new flooring - Flooring Near Me - Concord, California

This was an amazing experience from start to finish. From the day of contact to finishing the project was about 3 weeks!! I contacted Redeemed Flooring and they got back to me right away and scheduled for Rudy to come out two days later for an estimation. Rudy & Hugo brought samples and took the time to answer questions. They were very kind and professional. Andre called me to go over the estimation. Initially, it was a much higher quote than we anticipated, but we were able to negotiate on the price. It was reasonable, especially since I needed the floors done in a certain time frame. The payment installment breakdown was a little confusing to me, but I messaged for clarification and they responded quickly. Miguel and Willy were the ones who installed the floors for us. They are so awesome. They were quick and efficient; all while doing great work. They even fixed a section where we had squeaky floors. The most incredible part of this whole project was Miguel and Willy's patience in installing our stairs. We had hardwood stairs with carpet running down the middle. When installing, Miguel noticed that it was just a little shy of being leveled. He took the time to make sure every single step was leveled correctly. It took a day and a half for the stairs alone. Wow. We were just so blown away by his meticulous work. It's absolutely beautiful. We love our new floors. We are truly grateful to have had Rudy, Hugo, Miguel, and Willy install the Woodura floors in our house. read more

Hugo, Rudy, Andre & the rest of the RE team are great! They came multiple times to show me samples, talked me through the process and prices. When the flooring I selected was out of stock they bent over backwards to come out again and got me GREAT flooring! Hugo and team finished the flooring in 3-days instead of the quoted 5... Take a look at the pics and when you call the RE team, ask for Hugo & Rudy and tell them Eugene sent you. read more

Redeemed Flooring & Home Improvement - Old grey flooring... - Flooring Near Me - Concord, California

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Andre was very patient with me in that I have never dealt with flooring contractors in the past. He took his time to explain things carefully and he really fought for me to get me the best price possible. I got four other quotes but no one fought for my business like Andre did. And the crew that installed it, Manuel and Enrique were phenomenal. They were professional, polite and on time. Their work is meticulous and they take genuine pride in their work. Redeemed hardwood totally rejuvenated and ugly old apartment into a jewel that I am proud to rent out now! Redeemed hardwood has my business forever ! read more

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