D&amp;D Jewelry

(187 reviews)

I am very pleased with the way A&G Jewelers repaired a special 14k diamond pinky ring for me for…read moreonly $45.00. Therefore, I will be back as this store is my new favorite jewelry store in Walnut Creek. We always had our favorite family jewelry store in Southern California and now that we are up north in Walnut Creek, we have our new family jewelry store, A&G !

I highly recommend this jeweler. They are professional, detail-oriented, and made sure the custom…read moresetting I wanted was absolutely perfect. Paul, the owner, even had the first setting remade because of a slight flaw rather than settling, which shows his commitment to quality. Beautiful craftsmanship with flawless results. Paul also took extra steps to research and provide an accurate written appraisal, showing real care and professionalism.

Spitz Jewelers

4.3

(196 reviews)

Amazing Jewelry store with great customer service from Security staff to Jewelry Staffread more

I had used this store before and they were wonderful but recently I took 5 gold rings in to be…read moresized up. I explained to the owner of the store, I wanted a piece of yellow 14kt gold to be put in the bottom of each ring to size it up. He wanted to"shave" the ring down to fit. I had said "No shaving off my gold on any of the rings except the one ring that had an Opal since only that one couldn't be heated up". He agreed and took my rings. When I got them back he not only charged me the full price of $300 (he had quoted me the cost to put small piece of 14kt gold in each ring) but he had also shaved down each (ALL) rings. And he took a lot of gold off each one of them. I'm sure he kept it since gold has gone up so much. I've been thinking about it over and over again at what he did. I'm very angry! I should have never taken all those beautiful rings to him. They feel like cheap junk now. Hollow out remnants of what was once high quality rings. I trusted him because I had been going there for years. No more! I'll never go back again. Buyer beware. Don't go there unless you are willing to let him destroy your bountiful jewelry. And if he'll do that to me, he'll do it to you, too!

The King's Jewelers

(111 reviews)

I recently went to The King's Jewelers to have a pair of earrings turned into a bracelet, and it…read morewas a fantastic experience. It was my first time doing custom jewelry, and Allison quickly put me at ease. She worked with me to figure out what I wanted when I was having trouble articulating what I was envisioning, helped find matching pieces to complete the bracelet, and kept me up to date with the progress. Allison was delightful and made the process easy and fun. The bracelet turned out beautifully, and I am so glad I went here! Thank you so much again!

I had such an amazing experience at Kings Jewelers! Kathy, Denice, and Allison were so helpful…read morethrough every step of my appraisal. I was originally quoted a few weeks but after realizing between engagement photos and trips I needed a faster turn around time Kathy was very accommodating! Upon pick up I was met with Denice who did such a wonderful job of teaching me everything about my ring seeing as the only reason I was coming for an appraisal was at my fiancés request. She taught how to find my serial number as well as explaining the characteristics of my ring. Overall 100/10 experience. I will be coming back!

Brilliant Earth

3.8

(46 reviews)

Did not have a good experience here! our first visit to BE with their showroom assistant was pretty…read morebleh. The associate honestly did not seem like she wanted to be there and we ended up leaving our appointment with no idea what we wanted to order. So, we went online to browse more options and curated a ring that felt right for us. When it was time for pickup on 5/15, we had a rough experience with Madlen. She was kind of all over the place and it made what was supposed to be a simple pick up into a long, frustrating experience. Madlen was so confused about our pick up even though I explained several times we had two separate orders, one that was ready for pick up and another that was still processing. Her focus was on the wrong order. Another visit: On Saturday 5/29, my partner and I dropped by the showroom to return one of the rings we purchased due to a quality issue, and again, Madlen was there and proceeded to help us with the return. She did not walk me through the return process. I asked for a receipt and she said the receipt will come via email. Upon checking my email receipt later, I realized it was just a drop off receipt, no indication of a return/refund processed. I needed to call their customer service team to get further instructions on the process. While we loved the rings we picked out, the service needs work. The quality wasn't there, and sadly, we're unlikely to be back at all. Really wished it was a better experience for my fiance and I.

My boyfriend and I made an engagement ring appointment online a few weeks ago and came into the…read moreappointment last night. Lyss was our consultant and she was AMAZING. She made both of us feel so comfortable and really wanted to know what we liked. I was pretty anxious going into it but she made the experience so easy. She asked so many questions about what I'm looking for and what's most important to me. She also was genuinely interested in our relationship and who we are. I left toward the last 15 minutes of the appointment so Lyss could talk to my boyfriend about pricing and logistics and he said she was not pushy at all to sell. We were offered waters and chocolates, and each consultant in there was incredibly kind and welcoming. It was truly a great environment. All in all this was an amazing experience and we truly owe it to Lyss. Thank you so much!

gorjana

3.9

(36 reviews)

I went to Broadway plaza today on a hunt to find a nice gift for my cousin ahead of her birthday…read morelunch and came across Gorjana. I knew about this place as a friend gifted me a pair of earrings & a necklace from here on my birthday (which I wear everyday and was hoping I could gift my cousin a staple jewelry piece from here as well). When I entered, I was kindly greeted by two young ladies and was very casual and clear about what I was looking for. Jasmine helped me look at the popular gifts that fit with my budget and was quick to answer any questions I had along with pointing me to different pieces that my cousin may like. We went with a necklace & an initial with a heart which was super cute and the price was not bad at all. I was worried at the thought of my cousin not loving the gift, but Jasmine reassured me that we can get her a gift certificate which eased my nerves and helped me follow through without overthinking the transaction. I definitely plan to come back to get myself a gift, I loved seeing the return of the chunky charm bracelets & would love to come in and build one overtime with them. Thank you Jasmine for your patience, friendliness, and fabulous service!

As soon as my friend and I walked into the store, two employees looked us up and down with pure…read morejudgment. When I asked a simple question, the response was filled with attitude and a standoffish vibe. Their behavior specifically how they constantly stared us up and down both times we entered the establishment made us feel like we were being racially profiled and did not belong. While we ultimately purchased matching bracelets, the experience left us feeling highly uncomfortable and profiled. I highly recommend never judging anyone by their looks, because that is entirely unacceptable. I will not be recommending others to shop here.

Tiffany & Co

3.3

(244 reviews)

•$$$$

I like shopping here . One of the best places for that little something. They have always treated…read moreme well. Recently I bought a gold two heart pendants and chain. The staff were very helpful and genuinely friendly and sincere .. I will be back for my dithers and grand daughters in the future ..

Thank you, Jose H. of WC, for the excellent service! I'm so happy I ordered a matching backing,…read moredespite the backorder status. You offered me the option, instead of settling for one in store that doesn't match my earring. The backorder was not bad at all. It just got delivered to my house in 3 days! I got lucky that another store must've filled the order, which Jose mentioned could happen. Talk about a stellar service! His knowledge and assistance made this all possible. This is how Customer Service should look like.

Padis Jewelry

5.0

(3 reviews)

Recently bought my wife a new wedding set to celebrate our 20Th Anniversary. From the moment Dave…read moregreeted us we felt comfortable we were dealing with a knowledgeable professional. We had a first class customer experience and would highly recommend anyone to Padis Jewelry in Walnut Creek!

My now fiancé and I had the best experience with designing my custom engagement ring! Mindy (SF…read morestore) was the best! Her expertise, guidance, and genuine excitement truly stood out and made me feel so confident and excited throughout the process. Padis (SF) was able to ship the stone to Padis (Walnut Creek) and Amie delivered such care, clear communication, and the attention to detail exceeded my expectations! I am incredibly grateful for the care and artistry that went into creating it and would highly recommend this experience to anyone looking to design a custom engagement ring.

Kendra Scott

3.4

(45 reviews)

It's always nice to have a warm & welcoming greeting as you enter a store. Unfortunately, this…read morestore didn't really give me that vibe. Customers seem to know what they want & are pretty quick, I on the other hand need more time. I visited bc there was a very quick Buy 1 Get 1/2 off the 2nd item sale lasting for a few days. When I made mention of this, the cashier gave the impression that, that was the norm & I was uninformed about Kendra Scott. The staff here made me not feel valued. While I took advantage of the promotion, I hope my next shopping experience is a better. My purchases for my birthday & Valentine's Day gifts were: 2 Elisa Gold necklaces & a Nola necklace plus a double stranded Ari heart necklace.

I went in to to exchange a necklace I got my granddaughter because it tarnished. I was told there…read morewas nothing they could do!! I have spent a lot of money at that store!! BUT I'm bone I will not be going back....they didn't offer how to fix the problem other than it's costume jewelry....Duh I still paid $75 So Bye

Watch Zone

4.3

(112 reviews)

Great service! I brought my son's watch because I needed help putting it back together after I had…read morereplaced the battery without proper tools at home. I received immediate service and was not charged. I will definitely be back here for any watch needs and highly recommend this place. Quick and quality service, friendly and helpful staff. Thank you watch zone for repairing my son's watch! I will be back when I need to replace battery again.

I've had an interesting experience here twice in the last couple of years. I've brought in my daily…read morewear bulova watches (among others) here for simple battery replacement. Nothing fancy. The gentleman helped me on both occasions. Both times, the batteries did not last very long, on all my watches. The batteries ran out anywhere between 9 - 12 months, give or take. Something doesn't feel right. This wasn't the experience that I've had with battery replacements from other watch repair shops. Not looking to go back, and will find another repair shop.

The Tick Tock Store

3.9

(63 reviews)

Brian is able to repair watches and clocks that are repairable, and can determine which are not…read more He has also changed the batteries in my family's watches for years.

He's extremely knowledgeable and very fair on his pricing !! Thats the place to for batteries and…read morerepair.

Joe's Clock & Watch

4.4

(65 reviews)

I want to echo the negative reviews. I've been coming here for several years, I've bought wall…read moreclocks from him as well two floor clocks and had floor and many wall clocks serviced by Joe, and on more than one occasion I've dealt with Joe's attitude. He seems entitled and tell you what he thinks is a fair price. Really? The last time was the last time. I'd left the mechanical guts of a clock with him to be repaired while the chassis was being fixed by a woodcraftsman. This was the poor victim of a shipping fiasco by someone who had no business selling clocks. At the same time I "sold" two wall clocks to Joe that in exchange he would credit $100 toward the repair of the clock in question. Well, after several months, the woodcraftsman could not get around to repairing the chassis due to illness so I told Joe to toss the mechanical guts. He indicated they were really beyond repair anyway. Because the first clock could not be fixed due to the aforementioned woodcraftsman, I bought another and asked Joe to tune it up. At the same time, I brought in another clock and asked if he was interested in it. At first he offered $50, then $75. I told him no and left, but he followed me to my car and then offered $100 toward the second repair. I accepted it only because I knew he already owed me $100 toward the first repair which never happened. So I'd get $200 off the repair of the second clock. But on the claim tag, he noted only the price minus $100, which I planned to bring up with him when I came to pick up the second clock. Well, to my surprise, he could not remember the other two clocks I'd left with him. He asked where were they and I said they were in his possession, how would I know where he put them? Then when I described them and he suddenly remembered, he made a comment about not charging me storage fees for the first clock he'd held onto while I was waiting for the chassis to be repaired implying as if him dismissing the other $100 he owed me would be in exchange for the storage fees. Really? I explained to him it was not my fault the woodcraftsman could not repair the chassis of the first clock and insisted he credit $200 toward the repair, which he declined and argued with he and made some comment about me quibbling over $100. Really? He had three clocks of mine that were worth much more than $200, and yet I let him have them because I knew he'd either fix them and send them to a new home or use them for parts. He had the nerve to insist that the first $100 credit could only be put toward the repair of the first clock. Really? So, I asked him to give me back the two clocks that I'd left with him previously. He no longer had them. He had no response, other than to honor the first $100 credit, but rescind his offer on the additional $100 and give me the third clock back in spite. I left with him shaking his head in disgust and reprimanding me? Really? What the heck is this guy's problem? As others have noted, he seems perpetually angry. And greedy! And when I questioned the repair of the second clock because the pendulum bob was sitting too high in the cabinet and there was too much thread of the rod exposed, he told me I should worry about more important things. Really? Who the heck does this guy think he is talking to customers like this? Instead, stop taking the cheaper and lazy route and fix the clock as it was meant to be fixed with the pendulum bob sitting in the right position. He charged me several hundred dollars for this shoddy repair! Disgraceful! If anyone should be disgusted, it is me. His customer service is deplorable. He gets too personal and treats you like a child. Shame on you, Joe! I'll be taking my business elsewhere from now on!

John helped us resize a watch very quickly and also changed the batteries right away. Everything…read morewas done with great quality, fast and at a fair price. They were polite and very helpful. I really liked that this is a local family business with an honest and friendly approach. I know what I am talking about because last time we went to another place near home for the same work on another watch and it was more expensive with worse service and quality. That is why I would rather drive ten minutes here and get the job done right.

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14 reviews that are not currently recommended

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Farzad B.

1

7

0

3 years ago

I recently had the pleasure of using the jewelry repair services at D&D Jewelry, and I must say that I was thoroughly impressed with the level of service I received. I had a valuable ring with a precious stone that needed fixing, and I was very nervous about leaving it in someone else's care. However, Moe put all my fears to rest with their exceptional work and attention to detail. From the moment I walked into the store, I was greeted with a warm welcome by Moe, who listened attentively to my concerns and explained the repair process in great detail. He took the time to inspect my ring and gave me a clear understanding of what needed to be done to fix it. I was impressed with his knowledge and expertise, and I felt reassured that my precious ring was in good hands. The repair process was completed in a timely manner, and when I received my ring back, I was thrilled with the results. The stone was beautifully restored to its former glory, and the ring itself looked brand new. I could not have been happier with the level of craftsmanship and attention to detail that went into repairing my ring. Overall, I highly recommend D&D Jewelry to anyone looking for exceptional jewelry repair services. The staff is friendly, knowledgeable, and skilled, and they truly care about their customers' satisfaction. I am grateful for their outstanding work and will definitely be using their services again in the future. Thank you, Moe, for taking such great care of my precious ring! read more

Maggie S.

21

3

12 years ago

You idiots still don't get it. You can't sue me because Your stupid. No one has to like your business. That is how the yelp game is played. I didn't like how you treated me. I get to tell anyone who wants to read my reviews. I have to laugh again at your ridiculous assumptions. If I was going to create insurance fraud I certainly would,nt involve you. You have no clue about American law. And no I will not remove my comment. In this country boys, we don't threaten people. Maybe I can have you arrested for trying, and not very successfully, to intimidate me to remove my reviews. If I hear so much as a peep from you,I will continue to yelp you just for the fun of it. Your starting to piss me off. read more

Reema K.

0

9

4

3 years ago

I couldn't be happier with my experience at D&D Jewelry! With Moe's expert guidance, my fiancé found the perfect engagement ring for me! What truly sets D&D Jewelry apart is their exceptional customer service. When I needed an adjustment, Moe was not only prompt but also meticulous in ensuring it was done quickly and precisely. If you're seeking not just exquisite jewelry, but also a jeweler that goes above and beyond, D&D Jewelry is the place to go! Our experience was nothing short of fantastic, and we couldn't be happier with the results. read more

Veronica K.

0

3

1

4 years ago

Moe was able to create my gorgeous engagement ring from just a picture I gave him! He also sourced beautiful lab created diamonds upon my request for a sustainably designed ring. I absolutely love it! I also had Moe repair and replace stones in my emerald ring the new stones matched perfectly. Moe does his best to keep things affordable and he met our timeline for completion of my engagement ring. So glad I found D&D Jewelry online and took a chance. And you should too! read more

Khloe S.

0

1

0

4 months ago

I had a really great experience getting my jewelry appraised here. Moe was professional, knowledgeable, and took the time to explain everything to me so I actually understood what my piece was worth. The process was smooth and didn't feel rushed at all. He handled my jewelry with care and made me feel comfortable the whole time. If you need a trustworthy place for a jewelry appraisal, I'd definitely recommend them! read more

Desiree A.

0

10

2

6 years ago

While the store is currently closed through April 7 due to current "shelter in place" regulations, D&D Jewelry is still available for online or over the phone orders with free local deliveries for anyone in need of last minute gifts for loved ones during this time. Just give Moe a call at 925-274-1444 or make an order online at www.jewelplus.com. Hope you are all staying safe and healthy! Sending love to all! read more

Johnny M.

290

5

1

3 years ago

My visit to D&D Jewelers was truly outstanding. Moe provided excellent service polishing and fixing the prong of my loose diamond ring. Their craftsmanship and attention to detail are truly remarkable. I can confidently say that D&D Jewelers, offers a jewelry experience that is second to none. I highly recommend their services for anyone seeking top-quality craftsmanship and excellent customer care. read more

Alla I.

80

3

0

2 years ago

Moe at the D&D jewelry store is fantastic! I had several pieces repaired, and he did an amazing job. One ring, in particular, had a recurring issue with the diamond coming loose. Moe took the time to fix it thoroughly, ensuring it stays in place. His attention to detail and care for my jewelry, regardless of its value, is truly appreciated. Highly recommend! read more

Homa A.

0

1

2

5 months ago

I recently had my gold bracelet resized here, and the work was exceptional. I needed two links added to enlarge it, and they matched the original chain design perfectly. The craftsmanship was flawless, and everything was done with such care and precision. I'm so grateful for their top-notch service. Highly recommended! read more

Shana S.

0

1

0

3 years ago

I have been there before , i always was welcomed w/ open and courteous mind . And Moe is very flexible to work w/ you based on you budget and wish not theirs . you feel comfortable without being pushed . you will meet a friend than a seller . thank you Moe for your hospitality , kindness and great prices . sh read more

Scott R.

0

1

0

5 years ago

Moe amazingly was able to using his complementary skills in mechanical engineering and jewelry craftsmanship by a specific request to render a beautiful diamond ring focal piece from white gold into yellow gold with a matching halo inlay. Beautiful work with a resulting priceless ring. Thank you! read more

Bob B.

50

193

135

1 year ago

Arrogant owner who treated me with no respect. Don't waste your time here. There are much friendlier places in town.

David B.

13

3

0

15 years ago

Bought several items from Mo and he's always taken great care of us!

Ni M.

21

1

0

4 years ago

Great service and love everything I have gotten from D&D Jewelry!

D&D Jewelry - jewelry - Updated August 2026

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A & G Jewelers

(187 reviews)

I am very pleased with the way A&G Jewelers repaired a special 14k diamond pinky ring for me for…read moreonly $45.00. Therefore, I will be back as this store is my new favorite jewelry store in Walnut Creek. We always had our favorite family jewelry store in Southern California and now that we are up north in Walnut Creek, we have our new family jewelry store, A&G !

I highly recommend this jeweler. They are professional, detail-oriented, and made sure the custom…read moresetting I wanted was absolutely perfect. Paul, the owner, even had the first setting remade because of a slight flaw rather than settling, which shows his commitment to quality. Beautiful craftsmanship with flawless results. Paul also took extra steps to research and provide an accurate written appraisal, showing real care and professionalism.

D Delucchi Fine Jewelry

4.8

(24 reviews)

Excellent service. Quality ring! I went in to get a replacement wedding ring because my old one was…read morefalling apart (purchased elsewhere, of course!). Dave was helpful and attentive to my needs and went above and beyond to make sure I got my ring as soon as possible. I have had my ring for a few months now and am very pleased. Highly recommend!

It was a treat to meet with Dave and discuss my dream ring …read more We got specific on the diamond and I had mentioned a 3 month timeline. I even gave Dave a $1400 deposit on my account. But Dave had found a great stone within hours and it came in just under my top of budget . Unfortunately, the vendor wanted payment in full prior to examining or seeing the stone or even a picture . We had to take a pass . I know Dave is going to stand behind his word and he shoots it straight I don't know if my dream will work out. But Dave is there with his satisfaction guarantee even if I change direction He's very flexible and easy to work with

Ware Designs

4.2

(66 reviews)

They were able to fix a bent prong on my engagement ring on the spot without it leaving my site. It…read moretook less than 5 minutes. They cleaned it super well and only charged $10. Very nice staff. I had originally taken my ring to a place in Lafayette square and they wanted to charge $110 and hold on to it for 2 -3 weeks even though the person doing the repair was on site. It was clearly a very quick fix, so the quote and wait time did not align. Very happy that I pivoted to Ware

They were great, we had some family stones and gold that other jewelers wouldn't let us use…read more Melissa not only let us use them but also turned everything around very quickly!

White Star Vintage Jewelry

4.5

(16 reviews)

Very impressed! We were walking and my mom noticed that her watch battery was dead. We decided to…read morepop in and ask if they would fix it. The gentleman not only changed the battery, but also noticed there was an issue with the clasp. He charged the battery and the clasp in less than an hour. I think it cost like $35- so very reasonable. Highly recommend this small shop

Antonio and Alex are the best! I had two gold bracelets I needed shortened. One of them was a…read morecomplicated braided bracelet from Italy. Not only did they do the work really well, they were kind, punctual and quoted me a much lower rate than neighboring stores. Highly recommend!

Padis Jewelry

5.0

(3 reviews)

Recently bought my wife a new wedding set to celebrate our 20Th Anniversary. From the moment Dave…read moregreeted us we felt comfortable we were dealing with a knowledgeable professional. We had a first class customer experience and would highly recommend anyone to Padis Jewelry in Walnut Creek!

My now fiancé and I had the best experience with designing my custom engagement ring! Mindy (SF…read morestore) was the best! Her expertise, guidance, and genuine excitement truly stood out and made me feel so confident and excited throughout the process. Padis (SF) was able to ship the stone to Padis (Walnut Creek) and Amie delivered such care, clear communication, and the attention to detail exceeded my expectations! I am incredibly grateful for the care and artistry that went into creating it and would highly recommend this experience to anyone looking to design a custom engagement ring.

Valley Jewelers

(23 reviews)

•$

I have found my new jeweler!! I noticed my favorite chains…read moreclasp was not right and have always been curious about this little shop so while running errands I stopped here.. Teresa buzzed me in. This space has a special and unexpected vibe. Beautiful gems everywhere! Thoughtful displays of her own treasures. There is also an impressive collection of spiritual books that she will loan you. She and I chatted for almost an hour. My chain is once again around my neck. She didn't even charge me. I very much enjoyed my time here and saw a lot of stunning pieces. Particularly a ruby ring that was whispering my name;) I will be back.

The nicest people ever!! They didn't even charge me to remove a diamond from it's setting. I will…read morebe taking my jewelry that needs to be repaired and my watches that need new batteries to them!

Sophie's Collection

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(19 reviews)