I've used Brett to install two new AC units, one at my home and one at a rental. Great work. And I've used them for periodic maintenance and repairs on units they did not install (installed by a builder). Brett even went out last time, and he drove in traffic out of his way to serve me. Brett is one of those rate relationships where I trust him to give me good information, reasonable value, and great service. A real gem. You will never go wrong with these guys. And the support staff is also fantastic. A great team that has been together a long time. read more

HONESTY! Front and center... I literally had another company (who gave me a 1-3pm window and came at 4pm with no call!)... come the day before and tried to tell me it was a $385 part with a $195 labor cost... when the fix was a $10 fuse + general house call fee... Conditioned Aire came at 2pm on the dot (with a 2-4pm window), professional, courteous, called me 15 mins prior to give me an update, and was upfront and completely honest about the repair! 100,000% would recommend to ANYONE out there who needs HVAC service or repairs!! I will forever use them for anything!! I'm telling my friends, you tell yours!! :) Tristan thank you! read more

Great service. Provides just about everything you would need to keep your HVAC system running great! Not only did they install my Energy Efficient Lennox HVAC unit but also all new ductwork as well. Did an excellent job on both installations. In addition, I have a maintenance contract to keep everything running just right. read more

After being stood up for confirmed appointments by two well known AC repair companies who advertise on TV constantly, I was driving up Laurel Canyon behind two Condition Aire trucks and figured what can I lose and called for an appointment. Was a great decision! Victor showed up right on time and after completing an inspection concluded the loud nose was due to multiple failures. The AC condenser was beyond repair. With the significant replacement price I had many questions and Victor and his supervisor promptly answered all my concerns. I scheduled the installation as soon as possible since we are in record heatwaves right now but nothing was available earlier than a couple weeks away. Fortunately they called back a few days later with an opening and it couldn't have been better timed. The install went smoothly and now able to be cool and comfortable with the recent temperatures. 10/10 would recommend! read more

Conditioned Aire - Saw their trucks while driving - Heating & Air Conditioning/HVAC Near Me - Northridge, California

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We've relied on Brett and his crew for over 10 years. Referred him to several friends, with excellent results. Most fair prices, honest as hell. Redesigned ductwork in our home and our son's, making our new A/C units more efficient and so much more cost effective. His men are friendly, considerate, and do excellent clean-up. He's quick with any troubleshooting requests. So fortunate to have found him. read more

4 Reasons why I highly recommend Conditioned Aire: 1) We have an old house and we're adamant about preserving the original architecture. 4 other companies told us "It'll be very difficult, but don't worry, we'll take care of everything" when we asked for specifics of how they were going to approach installation. Bryan from Conditioned Aire was the only one to thoroughly inspect during the estimate visit and then answer intelligently exactly how they would approach the extremely tricky issues we had. They weren't the cheapest estimate, but choosing them proved to be the best thing we did. 2) Jojo managed the job and was obviously knowledgeable with decades of experience. Again, we had so many challenges and he tackled them cooly and quickly. Nothing phased him. Not once was there ever talk of charging more money for unexpected issues. 3) Hilario and Paulo joined Bryan and that crew worked hard! They were always polite and professional. One of my pet peeves is crews that are sloppy with cleanup after a long day at work. These guys were meticulous about minimizing the amount of disruption and leaving the home completely cleaned up after every day of work. 4) Founder Brett Hoffner came personally to inspect things when it was complete and went above and beyond the call of duty dealing with city inspectors. I see other reviews about Brett emphasize integrity and honesty. I heartily agree. Best contractors we've ever used. read more

These folks are awesome! We have a PureAir system that requires additional steps to replace the filter and UV Bulb so some company's claim they are familiar with it but they either struggle figuring how to service it or even ask for pictures. Conditioned Aire knew exactly what we had and sent Tristan Flores out who not only installed the new filter and bulb but serviced the entire system. It's working awesome thanks to Conditioned Aire and Tristen. We highly recommend Conditioned Aire! read more

Anyone considering using Conditioned Air, do your self a favor and DO NOT USE this service for any Air Conditioning service. I called Conditioned Aire last month because my AC System was spewing out warm Air. I called Conditioned Aire because earlier this year, through another building resident, Bryan Martinez of Conditioned Aire did a service call for $128 for a neighbor of mine whose furnace kept tripping the circuit breaker, and for just the fee of a service call for around $125, I forget the exact amt, he replaced some frayed wiring, and my neighbors furnace and A/C continues to work Fine. I called Conditioned Aire, telling in no uncertain terms who ever in their office I spoke to that, due to some unexpected recent other large bills, I only wanted the A/C Unit repaired, and I was willing to invest a few thousand dollars if necessary, but I was in no position to replace the entire unit, both the A/C & Furnace, at the present time. I made arrangements for the roof to the building be opened and Bryan Martinez cam in a day or two. He went up to the roof himself, did not even take up to the roof with him the A/C diagnostic equipment, the ones with the red and blue colored hoses to do some sort of check on the A/C system from the compressor. He comes down to me a little while latter, saying that I needed several thousand dollars worth of repairs, never told me an exact dollar amount, and reading the exact wording from the invoice, due to cost of repair, phased out refrigerant, and age of unit recommended system replacement for roughly $14,000, and even offered me financing for the 14 K cost. I declined, paid him the service call of $128, and called in a different HVAC Company I had used previously. The other HVAC Company I called after Conditioned Aire, went up to the roof , bringing with him the A/C testing Apparatus I previously mentioned here, the ones with the red & blue colored hoses. He came down to me shortly after, and said I didn't need a new A/C & Furnace, but rather all that was necessary was some new refrigerant, and sealant for $679, and a 2 month guarantee, that if the refrigerant didn't continue working or leaking, I'd get a credit towards a new system for only $10,000, not the $14,000 that Bryan of Conditioned Aire wanted to fleece me out of. I asked the Tech from this other HVAC Company, why Conditioned Aire didn't even suggest adding new refrigerant rather than replace the entire system, he told me a HVAC Company would rather sell you an entire new A/C & Furnace System for $10,000 Plus rather than just perform a service call & add new refrigerant & sealant for around $700. My advice to you is BUYER BEWARE, Do not even considering calling Bryan Martinez/Conditioned Aire for Anything! read more

I can't believe that I haven't reviewed Conditioned Aire after all of these years. After having used other local HVAC contractors, I still remember the joy of the first experience with Conditioned Aire. Its not that their prices were too much less, but they exuded honesty, dependability, and niceness. After many years nothing has changed. When they make an appointment, the keep that appointment. Great service, honest suggestions but never a "hard sell", and consistently professional. read more

You will not find a better company for your AC needs than Conditioned Aire. Awesome service at really good prices.

We have been satisfied customers of Conditioned Aire for 25 Years. They replaced our air conditioner in 1995. We had their bi/yearly service which is so worth it. The air conditioner was still working but our 41 year old furnace gave out. We decided to replace everything. Unfortunately it was at their busiest time and we had to wait 2 weeks before they could install the new system. I have COPD and I'm on Oxygen 24/7 and I also had a sprained ankle. Tristan suggested that they buy a portable air conditioner for my room. Bret approved it and I was comfy in my room at 72 degrees for the waiting period. Jo did the installation and all went well. We now have a more efficient air conditioning system. When Tristan came out to remove the portable he even vacuumed where the heavy chair had been for me. They even fill out the rebate with Lennox to insure that we get it. We will continue with the bi/yearly service where they put in new filters and make sure everything is working properly. So worth it. I'm very happy with Conditioned Aire. They are professional, knowledgeable, friendly and on time!! read more

Conditioned Aire - Heating & Air Conditioning/HVAC Near Me - Northridge, California

My family had been using conditioned Aire for decades. They are reliable, trustworthy, and take the time to explain everything. They keep my A/C unit in tip top shape, and it was installed well before I was born. read more

We are SO happy we found Conditioned Aire! After a very bad experience with the company who installed our AC, our faith has been restored. Conditioned Aire came out to service our 3 year old Lennox AC and corrected a problem it's had since installation. Now are almost brand new AC is finally working perfectly. We're so happy we've purchased their twice-yearly maintenance plan and we look forward to continued good service from Conditioned Aire. read more

These folks are great! They were referred to us a while back when we owned our previous house. It had a funky dual system that other HVAC techs couldn't figure out. Brett took one look at it and figured it out. We subsequently hired them to add some registers and re-balance the airflow in our bedrooms. They were neat and tidy and made sure we were completely happy with the changes. Fast forward two years and we are in another house. They just replaced our entire system - AC, furnace and ducting and we couldn't be happier. The new system is more efficient and soooo much quieter. We often don't know that it's on! They came back to make some slight adjustments the to airflow. We would use them again if needed! read more

Bryan did a get job repairing my AC and was courteous, responsive, and honest. Will definitely use Conditioned Aire again.

My AC stopped working just when it was forecasted for a week of triple digit heat. I called Conditioned Aire and Tristan, one of their technicians came out and was able to diagnose the issue in less than 15 minutes. He said he had to check if he could get the part but after calling around said that he'd have to order it and it may take 1-2 weeks, which is not something you want to hear going into August. He said he'd call when the part came in and left. Fifteen minutes later he was knocking at my door and said he was a able to find the part and he'd go pick it up and be back at 4:30ish to do the repair, if that was ok with me. Uh, yes please! He was able to install the part, do a full check of the system and ensure that all was working properly in no time. Conditioned Aire is responsive, efficient and have great customer service. Special thanks to Tristan for going above and beyond to find the part! read more

Our 20 yr old AC finally died , at the worst week when it's 103 degrees. I immediately called Conditioned Aire and they came the-same week , changed our entire unit and finished the job fast! ( I felt bad for the staff working in this heat with their mask and gloves , I truly appreciate you guys, thank you for keeping us safe too) The owner Brett came the following day and checked the AC . Our AC is so quiet now ... and yes , we can control the AC using our phones, Alexa and Echo!!! I love technology! Thank you Brett and staff ! Thank you Conditioned Aire! I highly recommend Conditioned Aire ! They're really honest , reliable and they offer reasonable rates . I will not trust anyone else with my AC. read more

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We had a problem with our air-conditioning not blowing cold air, which is why we called this company. They came with Jojo Salamanca. The couple of times I asked Jojo a simple question about the air conditioning and how to fix it, Jojo became verbally abusive and would hurl out verbal insults--clearly misogynistic. Afterwards, he had a smirk on his face over insulting me in front of multiple men, looking very pleased and proud of his ugly behaviors. My male landlord acted as if Jojo's behavior is ok and continued with their services. As a tenant renting a room I was not able to terminate the service call and send Jojo away. But like to share with other potential customers that he behaves in sexist misogynistic abusive manner towards middle aged woman so please do not hire him. I also respectfully ask the owner of the company to reprimand Jojo and possibly train him for appropriate professional behaviors with female customers. Jojo should not be in your company! read more

This was my third bid. Brett was prompt knowledgeable and provided me with a few options at different price points. I was referred to him by a co-worker and found out many in my company have used Conditioned Aire for years. Their price was fair and installation took a while but it was done right. When I couldn't figure out how to work the new unit, I texted and they texted right back in the evening and sent someone else out the next day to walk me through the system. It is so quiet and can't even here it. These people are wonderful. Do yourself a favor and give them a call. Doug read more

After receiving a $1,500+ estimate to repair my Lennox A/C unit (or $9,000 to replace the system) from my existing provider, I contacted Conditioned Aire to satisfy my due diligence with another another estimate. Vic, the technician, arrived as scheduled and quickly assessed the situation. Repair was the way to go, I was told, and the cost was to be $730 with a one year guarantee on parts and labor. This included a new capacitor at a cost of $95.00 as opposed to the $290.00 I was charged two years ago for the same item from my "former" service provider. Needless to say, I am now a customer of Conditioned Aire and very happy I made the call. Thanks to Vic for his honesty, talent and professionalism! read more

Service person arrived on-time, in fact, he arrived a minute or two before the time window. Courteous, efficient and friendly. Fixed our ancient gas heater within the hour....at a third of the cost of a few other companies I called (who quoted me without even looking at the heater first). Thanks Conditioned Aire! Sorry...I forget the service person's name. (standing left in your profile photo) read more

Our air conditioning stopped working about 6 pm Fri. I left a message Friday night. They called back about 8:15 am the next day and said someone would be out between 9-11. Bryan came around 9:00 am. He diagnosed the problem as a short circuit. The furnace unit is very old. He tried to use the power cord as shortened but to no avail. He went back to the office and got a new power cord and fixed the problem. The A/C is running well. He also did general maintenance and looked at the ducts. he will get back to me with proposals for a new furnace unit. He was expeditious, knowledgeable and personable. I have used this vendor on a regular basis and recommend it without hesitation. read more

Once again Brett saved the day!! Last summer I met Brett when my A/c went out and I called a few other places that were trying to charge me thousands of dollars and said it would take days to repair, then Brett came out, identified the problem in under 5 minutes and 15 minutes later my air was back on and under $300. Well I noticed last week my ceiling was bubbling and I felt moisture so I shut my a/c off as I was leaving town, got back in today, called Brett, he came right out and poof, leak is fixed and again super economical! If you ever need a/c anything, this is your place! Thanks again Brett! Me and my pup will be sleeping like kings again. read more

I've been a customer for 28 years! I only call Brett. I use Conditioned Aire for regular service as well as repairs and upgrades. Only once I made the mistake of calling someone else. Luckily I decided to wait for Brett and I was sooooo happy! The other guy, through a so called "warranty service," told me I needed to replace the unit! HA! Brett repaired the problem for about $50 or $75! Fair, Friendly, Reliable and Honest! Only call Conditioned Aire, you won't be sorry! read more

These people are amazing! The HVAC system at my parents house was no longer working. After having been through a couple of other not so great contractors, our hopes were running thin. Brett was fantastic, and agreed to come out and provide an estimate. However, my parents decided they wanted to use another company they'd interviewed a day earlier. However, Brett came out to my parents home and gave them a complete and honest, fair estimate. We decided to have the system installed by Brett and his crew. I cannot say enough wonderful things about this company! I was unable to be present during the installation process and my parents are elderly. The company did such an amazing job with the installation and service. I really felt like this company took care of my parents and their hvac issues, got the heat they so needed during a very cold spell quickly and efficiently, and didn't try to upsell them on anything they didn't need. The professionalism of this company and it's employees are above and beyond what anyone would expect. To date, the system is still working beautifully and when checking on their roof today, we noticed that Conditioned Air did a fantastic job with the installation! I normally don't recommend companies, but I am extremely confident in this company! They did a marvelous job on the installation, were extremely professional and courteous and their pricing was fair. Their commitment to service was amazing! I hope this review helps you and I can say I was very happy with everything Conditioned Air did from start to finish and beyond! Great job Conditioned air, and Brett-thank you for all you do! read more

For old-school, professional, reliable service, you'll need to call Brett and his team. We have signed up for semi-annual maintenance service and Brett always explains what he's found and done and the cost is extremely reasonable. No upsell and Brett is an honest, honorable man. Highly recommended!!! read more

Brett and team installed my air conditioner several years ago (2005/2006). They also have been servicing and maintaining said unit until recently. On 7/6/18 my air conditioner failed and temperatures inside the house rose to uncomfortable levels (95 degrees at 11pm). At 10:00pm on 7/6/18 I was able to schedule as service call for 7:00pm the following day. The service technician, Jan, arrived (on time) and inspected the air conditioning unit for about 20 minutes. I was informed by Jan that the compressor was bad and the air conditioning unit needed to be replaced. He was recommending the entire unit and not just the compressor because the unit was an older unit and it would not make sense to simply replace the compressor due to the fact that the system uses R22 refrigerant which is being phased out by 2020. Jan was going to have the office send me a quote on Monday, 7/9/18. I immediately ran out to purchase a couple window units ($538) to get my family and I through the weekend. After a couple reminder calls it took 3 days to get a bid. 3 extremely hot days of 95 plus degrees INSIDE the house. The people I trusted for so many years quoted me a price to replace my air conditioning unit and furnace. Total price $8,369.98. OPTION #1: LENNOX ML14XC1, ML180 & COIL TOTAL INSTALL COST: $8,369.98 Replace existing furnace with new Lennox furnace model #ML180UH090XE48B, with matching evaporator coil and Lennox condenser model #ML14XC1-048-230. Adapt to all existing refrigerant line, condensate drain line, gas piping, electrical and plenum. After the sticker shock for this second time investment wore off, I began asking questions. I got a second opinion which ended up saving me over $8,000. The unit did not need to be replaced. The compressor was fine. The start capacitor was bad and needed to be replaced. Total cost $220. On 7/13/18 I called my friend Brett to let him know how disappointed I was that his technician failed to check the capacitor and misdiagnosed the problem. He was shocked and said that he would look into it. To date (now 8/3/18) I have not received a response. Big disappointment all around. read more

Hi yelpers- for just a little background information I want to let you know that my family had used the same air conditioning company for 56 years for our HVAC needs. I live in my childhood home and growing up I knew our family never had to woirry about finding another HVAC company because the one we used could be trusted to take care of our system. Then out of nowhere the son who took over the business from the father who started it, closed up shop in the fall of 2016. He left their customers high and dry without so much as even a referral. For the last three summers I experienced problems with our air-conditioner as it was not operating as it had. It was a 24 year old Lennox system and it was always very reliable. Then this past April we had a bit of a hot weekend. Went to turn on my AC and it wasn't working properly. Come to find out after scrambling to find a reliable repair man that I had absolutely no Freon in the system. Had it recharged but was told it probably had a leak. Last year a friend recommended their repair man who added Freon to the system which took him three hours for some unforeseen reason. The old system was struggling for the first time ever to keep my home cool. The repair man that I used last summer insisted there was nothing wrong with my unit and that my home was unable to maintain the temperature set on the thermostat because I needed to put insulation behind the thermostat which is the most ludicrous thing I've ever heard of and was completely untrue. So you may wonder what does this have to do with Conditioned Aire. I decided to give you a little background as to the struggle I've had the last two years to find a reliable HVAC repairman. In April 2018 my old unit had absolutely no Freon in so i figured it was time to replace my 24-year-old lennox system that had worked so reliably. I didn't want to be in the middle of the summer and have it go out completely. When the old unit was removed it was found to have a leak in the evaporator coil!! So my search began to find a new company for my HVAC needs who could both install and service a new system. I got bids from four different companies, two Lennox representative companies and two Carrier, as I decided those are the brands that I would look at. One of the Carrier companies was a referral from a neighbor and the other I found on yelp. Then i looked for two Lennox Dealers since I was partial to the brand because for 56 years we've only had two Lennox systems in our home and never had any issues with them at all until it was time to replace them. So I went to review various companies on yelp. I found Conditioned Aire from Lennox's premier dealer recommendation on their website. I made an appointment with all four companies and received bids. What I like about Conditioned Aire is that Brett the owner of the company is the one who came out to my home to give me the bid himself. He didn't send out some salesman. After I received the bid I did some research on his recommendations and I had quite a few questions which I emailed back-and-forth with him for awhile and then he said to me that he would like to come back out to my home and go over my questions with me. He satisfactorily answered all of my questions and concerns. He understood that I was a very loyal customer in that my family had used the same company for 56 years and we had a special relationship with the owner of the company and that I was looking for that same level of the service. Only Brett and one other company recommended that I change all my air registers in order to improve the flow in my home and his bid included that cost. The other company that recommended this too was going to charge me an extra $400 to do the same thing. Brett's bid also reflected the Lennox rebates that I was entitled to from the manufacturer and no other company did that. When I met Brett he did not try to hard sell me on any particular unit or recommend I upgrade beyond what the needs of my home are. He told me about his company and his 30 year background in the HVAC industry. His knowledge, professionalism, expertise, and kindness put me at ease so I knew if I selected his company, I was making the right choice. Mind you he had a very high bar to live up to because of the long standing relationship my family had with the other HVAC company we used for 56 years. I made the right choice in choosing Lennox and in choosing Conditioned Aire to install and maintain the new HVAC system in my house. The installation day was extremely organized and efficient. There was a crew of about eight guys headed up by Jojo the installation supervisor. The crew worked fantastically and efficiently to replace the heater, thermostat, compressor and all the registers in my home. They definitely are well trained and knowledgeable!! They were respectful of my home and left it clean and tidy. You will definitely not go wrong in choosing Conditioned Aire for your HVAC needs!!!!! read more

I needed to replace my air conditioner unit. I have called several Lennox dealers in my area and I ended up choosing Conditioned Aire. Brett, the owner, gave me a reasonable price and is very knowledgeable. I am so pleased with their work. Jojo and his crew did an outstanding job. They were very professional and got the work done in a timely manner. Even their office staff, Mylene, is very courteous and responsive. They also followed COVID protocols and left my house clean. I am so grateful that I chose this company. Their work is very impressive and I highly recommend them for your air conditioner needs. read more

We scheduled a pre-summer maintenance with Conditioned Aire. Víctor came out for the visit, and I can only say how impressed I was with his service. He was on time, very knowledgeable and had the patience to explain what and why he was replacing. I would highly recommend Brett and his crew! read more

I have been a customer of Conditioned Aire for over 15 years and couldn't be happier with the outstanding service that Brett and his team provided to me over the years! I always trusted any recommendations made by them for work to be done & always got calls to remind me it was time for my biannual service. The workers would arrive at the scheduled time and were professional & pleasant to deal with, including explaining anything I questioned them about.t I recently moved out of state and hate to be leaving behind such an amazing company. i am hoping that I find a company that can provide the same service, but Conditioned Aire will be extremely hard to match!! read more

Conditioned Aire was recommended by a friend of ours. Our AC has not been working very well all summer. I was worried that the unit might have run its course. Brett showed up, took a look up in our attic and told me that the reason there was little air flow was my vents were almost closed from the attic/unit side. Ha ha! I was so happy. He didn't even suggest I might need to replace my AC unit. Honest, friendly and my dogs like him, too! I will highly recommend Conditioned Aire to my friends and neighbors! read more

Loved the experience from initial bid to final results. Brett is a wonderful ethical owner who is "consumer-centric" and walked us through the various options (and the complex terminology like SEER). Jo-Jo and his team showed up on time and it seemed like they never rested. They were very respectful, wore masks and took off their boots when entering the house. After 28 years when the old Lennox HVAC system started to give out, I dreaded having to do a replacement. We were very surprised at the painless replacement, attention to detail, superb communication with the main office (shout out to Mylene) and overall professional. These people are the REAL DEAL on all fronts. read more

My 77 year old mother needed a new air conditioner, and called 5 companies. Everyone who met with her saw an opportunity to take advantage of a 77 year old woman. Just by chance I spotted a "Conditioned Aire" van and wrote down the number. I called, made an appt; my mom told me she met with a handsome man with a great personality named 'Brett'. After he gave her an estimate she was ecstatic! She couldn't be more pleased with her new A/C, and is happy to know that there are still some honest, fair, and descent people out there! Thanks Brett, and be expecting some referrals! read more

This was my third quote and was a recommendation from a coworker and as it turned out one of many coworkers who have been loyal customer. Price was fair and service was amazing. Even came out on a Saturday to help me with my new system. Whisper quiet A/C and feeling confident they have my back if there are any issues. They are amazing! read more

These guys are great! They just redid the HVAC system in my entire home from the ground up, including multiple furnaces, condensers, coils, a zone system, new ducts, thermostats, etc...and I can't say enough good things about the quality of workmanship and professional service I received. Brett is a stand-up and honest guy that will not BS you and oversell you or try to pile on useless marketing schemes and rebate offers. What he will do is sell you only what you need at a very competitive price, and install it with pride and workmanship. Always on time, and no hidden fees or costs. I wouldn't think of going anywhere else. Seriously.... read more

Excellent company. Bret is helpful and knowledgeable about what system would work best for you if your going to put a new system in your home. Service and repair are excellent and price is fair. Have used them for many years and you will be glad you choose them. Joel g. Sherman oaks read more

Beware! I've been a Conditioned Aire customer for years. Up until now their service and honesty has been great. But recently there has been a change in the company and in Bret, who used to be reliable and caring. That reliability and caring is 100% gone. Because of this I have fired them and removed the company from the community list of reliable service providers. Most of the time there is only an answering service, and they don't return phone calls left on that service. This becomes a crisis when the HVAC, which they originally installed, breaks down during a heat wave and the temp inside the house has risen to a life threatening 102 degrees. The desperation to save my family was very real and immediate. When I finally reach a live Conditioned Aire service rep, which took hours of calling and leaving messages, the rep said she would call back with a service date. If not immediately then the next business day. That person never followed through with the promised return call with a service date. I had to move the family to a hotel to save our lives. I continued to call Conditioned Aire, but could only leave messages because no person ever picked up the phone again. No person ever returned the original call to give me the day and time they would be out to fix the HVAC. It's one thing for Conditioned Aire not to be able to service a customer on the day an HVAC breaks. But to totally ignore a customer, and not even call back to set up a service date is not forgivable when lives are at stake. I'm a long time customer with a service contract and not a newbie caller. The situation wasn't just an inconvenience. It was a life threatening nightmare. All they had to do was call back with the service date, whenever that could be. They couldn't or wouldn't even do that. Their total disrespect, and uncaring if we lived or died, is the opposite of what they used to be. So I understand the previous good reviews I've read here on Yelp. Some people may still get good service from them. But if they can treat a long time customer this way I'm sure they're doing this to many other customers too. If you want to save yourself serious future problems, especially during a crisis, then don't do business with Conditioned Aire. They can't handle it. Excuses, should they ever come from them, are worthless. They are now a failed company as far as my family and I are concerned. It took a couple of days, as a new client during a heat wave, but I found another HVAC service company who was more than willing to answer the phone and repair the HVAC. On the day that the HVAC was repaired I was able to move my family back into our home. I'll miss the old Conditioned Aire. I wish they hadn't have done this to my family. But they did. So BEWARE all! read more

These people are wonderful, professional and honest! They put in my unit ten years ago and have maintained it ever since. When my air conditioning went on this past Sunday I called and left a message and they called me back 8AM Monday morning and had a guy here by 10AM. Sadly the motor needed to be replaced but they had it over nighted and he was back and ready to fix it on Tuesday...they bad news was I was past warranty and was going to be very expensive. The lady at Conditioned Aire said she would try again with the manufacturer to see if there was anything she could do. Imagine my surprise when I got the bill today and was only charged for labor! Went from $1600 to $230! I am a customer for life! read more

Conditioned Aire installed a new upstairs Lennox system in June to replace our 30 year old unit which could never cool anything but one room and sounded like a vacuum cleaner whenever it was running. Brett showed up on time to give me an estimate. His price was fair (it's not cheap to put in a new unit and reduct an entire floor) and he communicated regularly via email. Also, his office staff are very responsive and polite. His crew came out on time, cleaned up after themselves and were very friendly. A few days after the install was complete, there was a problem with the wireless thermostat as it continually disconnected. One of the install crew came out, figured out the problem and genially fixed it, with no further issues. With these last hot humid days it's a great relief not to be sitting in my office sweating. read more