Best dentist in the whole DMV!!! Dr.Thompson!!!!! everyone…read morein the whole office is very friendly and professional !

Absolute professionals here. I've been going here for a few years, and it's the only dentist office…read morei'll go to, even while living in Silver Spring. Today I had the pleasure of meeting with Dr. Thompson who is fairly new here. You wouldn't have guessed it based on how smoothly things went. He was very informative, and efficient with his time. Normally a dental visit can be nerve-racking but this was a very comfortable visit today. Oh, I was also late looking for parking, but they were very accommodating.. Amazing staff and always so helpful. Highly recommend this location. Pro Tip: Get to your appointment a little early to find parking. This is DC, and the street parking can be a bit tricky during the day time. Especially now with outdoor seating locations due to Covid regulations.

I love Tend. I live in Columbia Heights and usually go to the one at 14th and U. I needed to cancel…read morebecause I was sick. I called to let them know that morning and said I could come in, but I was sniffly and coughing and felt like it would not be nice for the staff. They waived the cancellation fee (I see some of you don't like getting charged for cancellations, but try being on the other side of that equation some time... people can be pretty flippant about wasting your time). Anyway, they waived the cancellation but there were no new appointments available there until March (it was Jan 28 when I had to cancel). So I went on the app, and scheduled an appointment for Feb 1, saturday at Navy Yard. The hygienists at both locations have been the best. Great, gentle technique. Friendly and professional. The offices are beautiful and well maintained. The business model Tend is perfect. Let a large company maintain a consistent quality environment, equipment, office management, billing, payroll etc etc. Use that economy of scale to pay staff well and give them benefits. Free up the dentists and dental staff to provide the best service they can and give us a good way to feedback our good and bad experiences. You can have a bad experience anywhere sometimes...but IMO Tend offers the best dental experience more consistently than any place I've been before.

AVOID AT ALL COSTS. I signed up for Invisalign and was told by office manager that if I cancelled…read morewithin 30 days the cost would be fully refunded. I cancelled well within this period because they couldn't figure out a previous billing issue and I had lost faith in their ability to bill accurately. Not only did they not refund the first 50% deposit, but they charged the second half as well! It took me over 3 months and dozens of "Membership Specialists" to get the first half refunded, and they are now refusing to refund the first half. I don't know if they are unethical or incompetent but I cannot speak poorly enough of their customer service and billing department. AVOID AVOID AVOID. I should add that the reason I had the first billing dispute with them is that they recommended I have a deep cleaning, and then upcharged after it was done saying "our estimates are only estimates". Somehow every dentist's office I have been to in my entire life has been able to exactly match their estimate so it does appear they are just attempting to get extra money out of customers - or like I said earlier, totally incompetent at billing.

Went in 2024 for a cleaning and to replace part of a filling. Got a bill today for $10.50 two years…read morelater. Never has this ever happened at any of the however many dentists I've been to. Probably committing fraud and counting on people being too lazy to do anything about it. Last year they sent me a bill as well and when I called all of a sudden it was less than what was sent to my email. Ended up paying around $12. Tend are total losers

Don't go here - Seems like they need some help with customer service and simple productivity. Was…read moretold I was going to get a call with information about my insurance and its coverage for my procedure. Confirmed my phone number and email - After a week of waiting, finally called and was told I would receive and email TODAY about the coverage and cost. That was 5 hours ago, and now they're closed for the day. Still no email or information? Doesn't seem like they want my business or want to help? Simple tasks seem hard for them over at Tend. Should have believed the negative reviews and stayed away.

"CAVEAT EMPTOR" w/DPA's Front Office. Don't get bamboozled or hoodwinked by their billing section…read more I found members of DPA's business office (ofc) staff unprofessional, shockingly arrogant, brazenly disrespectful & carelessly reckless w/ regard(s) to 3rd party contractual mandates & residual patient insurance (ins) obligation(s). Following a recent root canal procedure done by an Endodontic dental practice, I contacted DPA to price & schedule a Build-Up & Crown. Considering our Aetna policy, DPA's ofc manager (mgr) quoted a patient responsibility of $1,529. She held firm & steadfast to the quote. This dispite the wife & I telling her the $1,529 was hundreds more than what we paid for the same procedure(s) earlier this year to/in another ofc, done by the same dentist (Louis Barr). We have been his patient(s) for over 35 years. The wife called Aetna ins whose rep said our responsibility after Aetna's pymt should be $1,184 and not $1,529. That same afternoon on Monday, 10/20/2025, the wife called DPA's ofc mgr & told her that Aetna's ofc had said (DPA was overcharging us $345.00). The ofc mgr said she'd look into it. The next day, having not heard from DPA's ofc mgr, I called to speak w/ her and was informed she was off. I then asked the phone respondent to leave a message for Dr. Barr. She resolutely & emphatically shouted "Dr. Barr knows nothing about dental ins reimbursement(s)." Then the employee calmly said she was going to hang up and she did so much to my amazement & chagrin. I called Dr. Barr on his cell & told him of my earlier phone conversation w/ DPA's phone rep. That evening DPA's ofc mgr called, not to apologize for the curt & impudent phone person, but to say I woul be responsible for $1,184 and not for the $1,529 she initially quoted. Having been 3rd party health care reimbursement professionals for over 50 years (btwn us), the wife & I can't help wondering just how many unsuspecting DPA patients have unwittingly fallen prey to DPA's derelict & deceptive billing practices and initiatives??? * (See Review posted by Kim R Re: an exemplar citing a $590 - $700 patient over charge by DPA's Billing Office.)

Friendliest office ever! Great work, very comfortable…read more I found my dentist! The parking is easy and free.

Dr. Cooper is the best at what she does. She is extremely gentle and provides outstanding care. I…read morehave been a patient of hers for more than 15 years and will not go to any other general dentist. Give her try, you won't be disappointed!!

Dr. Cooper has been my dentist for nearly 25 years. She is highly competent, always very…read moreprofessional, very reasonable in her costs, always caring and very personable. Although her practice isn't the closest dentist I could visit, I continue to see her because I simply wouldn't trust anyone else with my dental care. I respect and value her professional advice and feel she is more than my dentist, she is also a good friend. Thus, I'd highly recommend her dental practice.

I'm a new patient who needed dental care and the staff took care of all my needs. very thorough,…read morepolite, positive energy and a highly hygienic atmospher!!! I truly recommend my new dentist to those who search for one!!

I hate this freaking dentist. When ever I have an appointment they never sent me down my…read moreappointment time. I'm always waiting 30 minutes plus. And that's even when I arrive early. This dentist does not respect time at all!!

The staff was nice and professional. The dentist was nice and helpful. The place is small, but…read moreclean. After your visit, there is a delay while the head dentist examines the completed work.

I went to the Adams Morgan location (being renovated now I believe) year ago when I lost my job and…read moreinsurance. Not only are the staff and doctors invested in actually speaking to you...their records system was computerized YEARS before most insurance based doctor's offices. I visited COH many times after I had lost my job and insurance. They always call you with results and they are happy to explain your options for next steps. And on top of all of that, the clinic is very clean, with a smallish waiting area and friendly to children! You can go here with insurance or without and work with paying on a sliding scale related to your income!

I had to come back and add an update for this place. I received a phone call with my test results…read morelast week. The results came much faster than I expected, which was great. I asked for my results to be emailed to me and was told that this was not possible. Why in 2016 can all business not be done over email, especially if a patient requests that? I asked if it was available over the patient portal app. The answer was yes and that I would be sent an email with a link and setup instructions. Great! Well, a week went by and I never got the email. So I called again this morning and was told to wait an hour to allow an email to be re-sent. I asked if the results could also just be mailed to my house. I was told no, that normally they print the results out for patients to come and pick up. Are you kidding me? I agreed to wait the hour for the email. About 5 minutes later, I received a phone call from them saying that they would in fact mail my results and would send a message to someone else to give me access to the patient portal. Then the kicker was the woman stated "this is not my job or responsibility, but I will help you." I WANTED TO SCREAM. When on earth did that become an appropriate thing to say? I am a paying patient who just wants to lay eyes on her own damn test results! It doesn't matter what your actual position or responsibility is - if you took it upon yourself to call a patient, you ought be prepared to serve the patient. If it wasn't such a hassle to switch providers with my insurance company, I would take my business elsewhere without a doubt!