This department store is a solid, reliable stop when shopping at the mall. It has a wide selection…read moreof clothing, shoes, home goods, and accessories, making it easy to knock out multiple shopping needs in one place. The store is generally well-organized, with clear sections and helpful signage, and most items are easy to find without wandering too much. Staff interactions were mostly positive--available when needed without being pushy. Checkout was smooth, and there were decent sales running, which always helps make the visit feel worthwhile. A few areas could use improvement. Some sections felt a bit crowded or outdated, and inventory in certain sizes or styles was hit or miss. During busier times, lines can build up quickly, especially at customer service. Overall, it's a dependable department store that does what it's supposed to do. Not flashy, but convenient, practical, and a good anchor store for the mall.

I love dicks sporting goods as a company.. I've always had good experiences there and go for so…read moremany reasons.. but I've never had such weird interactions like I've had here. Twice on my returns I was accused of wearing it. Both times ! I couldn't believe it. The first were sweats which he said felt "wet".. and that it seemed I washed them. I asked him if he noticed the paper tags on both spots are intact and if I washed them, wouldn't they have come out shredded? He just looked at me and said sorry. Which is whatever I guess I've worked retail I understand if they have a policy they're trying to enforce.. but just now I bought these shoes yesterday LITERALLY YESTERDAY and my friends suggested I look at Nike for other colors and to my surprise it was 33% off so I order them! Just saved myself some money and promptly returned them.. well I get there the today to return them and she said they're clearly worn so I can't return them.. again with huge fat tags looped on the holes in this shoe. How embarrassing if I would've worn them out like that.. I don't know. Just doing too much

Paul is extremely knowledgeable & very helpful, as well as patient with a beginner. I recommend…read morehim highly!

Paul is my go-to fishing guide in the Catskills. He has guided me twice now; last year we did a…read morehalf day in the summer, and last weekend we did a full day with a friend of mine. On both guided days I learned a TON, fished harder than I ever had before, and ended the day a significantly better angler than I started. Oh, and both times we landed a bunch of fish! He's extremely personable, a great teacher, knows the water like the back of his hand, and a really fun guy to be on the creek with.

This store has the best selection of clothing and shoes that are sorry but high end beautiful…read more Staff is very helpful. Great for gifts. I go every time we visit our grandson in Cold Spring.

Great for all things outdoors. Good quality items. Always find something unique when we go.read more

I recently purchased work boots from this place. The boots cost me $145. I reached out to them to…read morereturn them because they were so bad I couldn't wear them. When I called I talked to the associate and manager who told me to return them and I would receive a refund, all I needed to do was to pay for return shipping. I paid the shipping and and sent them out. When received, a different manager told me they could not refund them and could only send back. I'm now out of $145 for the boots and $30 shipping cost. This place is horrible at business

Emailed the store about doing a return from the vendor, received an email 2 days later that…read moreconfirmed I could. Drove an extra 30 minutes to get here and was told, without any reason, that I couldn't do the return. Showed them the email and they were confused. Not a fan of this store.

Huge fan of Sierra trading. Prior to discovering this location my orders consisted of everything…read moreonline. Still purchase online from time to time with $89/feee shipping but if it doesn't fit easy enough to return in the store. Located off route 59 it can be a little busy getting there but once in the strip there is ample parking and the store is never busy. Perfect for someone like me who likes to browse or when on a mission- get in and out. For those of you were haven't been to a Sierra picture a Marshall's or TJ Maxx but for outdoor active consumers (owned by same parent company). You can literally find everything from shoes to swimwear to ski gear, shorts and tees. The list goes on and on. Lots of name brands and high quality items. Water bottles, socks, skateboards and I recall seeing a kayak at some point. Point is if you are looking for anything to either wear under or over or by itself within the active bracket come here. You'll find accessories along the way. The store is clean, organized and the staff has always been very friendly. In fact since I've been coming here there are a few loyal workers who have been with me since the beginning. It's always nice to see a familiar face. And if you suddenly get hungry or thirsty or feel the need to go shopping when leaving the store you'll find an Aldi, liquor store, Petco, McDonalds, Chilis add more in the strip which is perfect.

Two cashiers at the register, one manager right next to them, line of 12 people... super long wait…read moreand super slow doing everything. What frustrated me was the lack of care (and attention) for how long the line was. The cashiers didn't even notice, or try to ring items up a bit faster. Manager moved even slower so no help there. The woman that rang me up had to switch registers due to a glitch on the computer- no problem. The speed at which she was moving, problem, because it caused the line to get backed up and people were getting impatient. She assumed my frustration was due to switching to a new register- it wasn't. It was the lack of attention from both cashiers about how quickly the line was building and adapting, aka doing your best to get people in and out. Now I don't know if this was the best they could do or if they were new but this whole experience could have been better. Instead the two cashiers chitchatted about everything under the sun, slowly typed in peoples' emails, slowly asked about signing up for a card, slowly took the tags off, and slowly packed everything into the bag. This is why Sierra has a ton of online orders- too slow when you come into the store which is unfortunate because the store has good stuff. Dear Sierra, please train cashiers to move quickly when lines are long and more importantly, having the awareness to notice that.

This place is great, the selection of hobie parts and accessories is fantastic and the selection of…read morefishing lures, rods etc are great, they seem to be a little more expensive than some other stores but not by to much, staff are always friendly and helpful.

Great service great selection high value items across the board in the store. If you're looking for…read morea bargain, this is not the place. Everything they carry is high-quality and that's what you pay for. They have been here for a very long time because of their reliability and consistency great place.

I would like to express my gratitude to Alicia for her assistance. She was wonderful!…read moreUnfortunately, the remainder of my experience was not great. Upon entering the dressing room with multiple pairs of pants, I discovered some were mislabeled in sizing. Which wasted a lot of time having to go back for correct sizes. The women's EMT section is awful. Very few options. There was only 1 shirt in my size, L. I traveled almost 2 hours to shop at the Paramus location. I also needed boots. They didn't carry my size in any black boots. I also found mens shirts incorrectly labeled in size. To top it off, after arriving home I realized the employee did not pack the correct clothing in my bag, making this trip completely worthless. I called and asked for a manager and was Informed one was not available. Never again! Awful!

So glad, that 5.11 Tactical opened this store. They have every item imaginable for any outdoor…read moreactivity. They carry everything from very nice business casual attire to rugged footwear and the store is Immaculate. Staff members are very knowledgeable and give great recommendations. Don't hesitate to stop by and look at what 5.11 Tactical has to offer. You will be pleasantly surprised and satisfied with their products.

Great experience here. Everyone was very knowledgeable and helpful. I will definitely be going…read moreback. Range and ammo priced good.

" due to insurance issues " you can only load five rounds at a time. So you reloading every five…read morerounds or bring fifty magazines with you. They don't tell you this rule and others until AFTER you pay. If you're an experienced , independent shooter, stay away.