Dear Sir or Madam good and happy holiday…read more Paramus Park Retail Store Paramus, NJ 888-490-3837 I spent $1,000 in this store today, but the manager treated me with an extremely poor attitude. I have no idea what I did to offend her. I've been coming to this location for two years and have never experienced anything like this. It made me feel very unhappy and uncomfortable. She even falsely accused me of returning items "too often." I must strongly disagree with this. When the store doesn't have certain items, your own employees special-order them for me. Sometimes they accidentally order extras, and they tell me to return the additional items. Yet this manager claims that I "love to return things," which is completely untrue. On top of that, she even told me that I "stayed in the store too long." If I don't take my time trying on clothes and checking whether something fits, or learning about the functions of the products, how could I possibly feel confident spending so much money? LL Bean products are not cheap. Is this something a manager should be saying? This feels like discrimination and an abuse of authority. At this point, it honestly feels like a shame to spend money in this store -- especially when I spent so much today -- only to be treated this way. You really need to be careful with this new manager. Her attitude is terrible, and she treats people differently. I am an older customer, and most LL Bean shoppers are also older adults. No one wants to spend a lot of money just to be treated disrespectfully. I've visited many LL Bean stores and have never had such an unpleasant experience. The female manager's name is Grace -- please stay away from her. I will also be telling the elders in our church not to visit this store anymore. Please be aware. And if the store continues treating customers this way, you will close down sooner or later. Just look at the REI store next door -- it has already shut down. I will never shop at this location again.

We came here looking for Winter jackets when the season came through. From checking out what was…read moreoffered the website to looking at different options t

Was looking for new shoes/boots. I walked in and was immediately greeted by Bob. If you have any…read morequestions please feel free. I asked about other brands and Bob was very knowledgeable. I tried on several pairs of Timberland and narrowed down 2 pairs. I browsed throughout the store and really liked their selections. I'm a LLBean buyer since highschool. I like the style and quality. I saw that quality in Carhartt and will return to get my Spring clothing and other shoes. Thank you Bob this was a very pleasant experience. Anyone looking for a local brick and mortar store without the mall, traffic and parking issues, this is the place.

Purchased an item on 8/21/25. The store did not have my size. The salesperson, Janin said they…read morewould ship to me. I have not received. I call and text and get no response. Poor customer service.

Great store and great clothing and the best service. I will recommend to all my frinds and familyread more

I really like this DSW and they have done a great job at keeping it organized and well stocked…read moresince their move within interstate. The parking can get a little crazy on a weekend simply due to all the stores in the shopping center so be prepared you may have to take a little stroll. Staff is always friendly and patient. Prices are decent and if you are a rewards member, you often get coupons and points in addition to their sales which help to save money.

Good DSW in interstate plaza. Typical selection, friendly staff at checkout. Plenty of parking in…read morethe LOT

Bought a coat in Paramus store, it had a mark on the sleeve and the fit was a little loose…read more Sent a review and got a message back to return it for another one or a refund. Went back to return it and they did without an issue. I am very satisfied!

I come to this store often and for a reason. Today was no exception …read more I came in at the last second of my day to look for some items. Golf shirt, shorts and of course whatever struck my fancy. Jaime , the employee, was helpful, gave me space, recommended the right items and if he didn't know he would ask other employees. Simple, pleasant and got what I needed... and maybe bought some other "essential" items as well lol I wanted to write feedback from the emailed receipt feedback link but it wasn't valid.

LOVE THIS STORE! My quick one stop shop for body shapers, undergarments, cute leggings/dresses,…read morebikinis - literally EVERYTHING !!! The store owner is the absolute sweetest most helpful - she ALWAYS gives me an extra discount and knows EVERYTHING you need to know about body shapers that work for your body. You will NOT leave empty handed but honestly the price point is soooo beyond reasonable you'll be shocked! Definitely worth stopping in.

The owners at Brontë were wonderful. They took the time to help me pick a suit, measure me ,and…read morereally showed that they cared. You cannot get service like this in a department store. I recommend them everyone who needs men's wear to visit them.

Absolutely perfect suit, quick tailoring, smooth process. Great deals and bundles there too.read more

Manager yelled at cashier when called for price check; took 5 minutes to get help for shoes. When…read moreno one was there. When asked for a price check on my item which was on the sale rack the manger went over and explained to me the sign was only valid for the front of the rack. R u serious bro? Great products, lousy service.

Love the store. The gun department is awesome. All the workers are knowledgeable and offer tons of…read morehelp. They price match on guns which is great. There gun prices are unbeatable. Highly recommend if you're looking for a firearm.