I made a mistake by waiting very late to call and order flowers for homecoming. The person I spoke to on their customer service line was very accommodating, but also very vague. Being a bit nervous, I showed up to pick up the flowers early - no order had been created. All 3 of the employees I spoke to in person at the shop went above and beyond to help resolve this efficiently and graciously. I left with flowers. Beautiful flowers that I was happy to pay for, and a resolve to recommend Conklyn's. If you're calling, just call until you speak to someone who works physically IN the shop - they will absolutely take care of you. read more

Flowers were delivered within 2-3 hours of order time which is amazing! They also look just like the picture I selected. I will most def be back!! read more

Conklyn's Florist - Florists Near Me - Alexandria, Virginia

I was sending birthday flowers (in a specific vase) to a friend who loves the color lavender, but the bouquet shown on the website had no lavender colors. So, I simply called a very nice woman at Conklyn's to see if they would "customize" and put some lavender colored flowers in the bouquet. Not only did she politely say "of course!", she had the floral designer work around the whole lavender color pallete. My friend sent me a pic of the flowers...the color choices were gorgeous! Thank you, Conklyn's! You made me look good! :-) read more

Beautiful floral arrangements that I send on a regular basis to my sister. Out of 10 or so arrangements I've sent her in the past 2 years, one had a couple of flowers that didn't do well, she called for a solution and Conklyn's replaced the flowers. read more

Conklyn's Florist - Fall arrangement. - Florists Near Me - Alexandria, Virginia

Delivered fresh and in a timely manner that made my daughter's new apartment a delight. Beautiful arrangement.

If you have a problem, let them know. They fixed my problem immediately. I had not approved of the flowers sent as compared to the flowers received. read more

A friend's partner just died and I wanted to do something quickly to show I was thinking of her. Conklyn's Florist was easy to place an order with and delivered the flowers within just a few hours. I was very pleased. read more

Appreciated the quick, personalized service. They sent photo of the placement at my family member's grave site.

Beautiful arrangements and always, on-time delivery. I've never had an issue in ordering or huge satisfaction on the part of the recipient.

Great arrangements and service. I ordered online from out of state for a special birthday. The flowers were just as beautiful in person as online. The balloon added a sparkle. The delivery was perfect and the recipient was absolutely thrilled with this birthday gift! It made her day. I've used Conklyn's Florist about five times and been very pleased each time. read more

This was my first time ordering from Conklyn and was delighted with the wide variety of selections to choose from! The website was very user friendly. I found what I knew was perfect for the occasion and the arrangement was delivered as promised. In addition, the arrangement was just as beautiful as the internet photo! The recipients were excited and quite happy with it. I will definitely order from them again! read more

Quick! Responsive! Recovery! When you fix your mess up, quickly and professionally, that speaks volumes. read more

Conklyn's Florist - Great recovery! ‍ - Florists Near Me - Alexandria, Virginia

Conklin does a wonderful job! Beautiful flowers! Beautiful arrangements! Excellent service. We have been very satisfied!

Tried to set up a standing order. Gave them a credit card. Got the run around from day 1. Multiple calls; multiple incompetent people. The right hand has no idea there is a left hand, let alone what it's doing. They claimed to have called me 3,4,5 times to address a payment issue. I never got a call. Then, when I called about my bill, they were rude. If I could give a no star review, I would. Totally incompetent and unpleasant. read more

I highly recommend Conklyn's Florist. They are a very professional company and have great customer service. Thanks Greg read more

I received flowers at work from my husband, who doesn't love that?! However, the flowers were a bit lackluster. My hubby asked for a picture of the flowers after I thanked him and he shared that he was disappointed as he had order pink flowers (my favorite color), and although there were some pink flowers, they weren't as expected. Also, some of the flowers were almost dead and most were not at full bloom. In general, the flowers were not full and were not worth the $150 my husband paid (I asked the price for the purpose of this review). Unfortunately, I do not recommend this florist. However, thanks babe for everything you do, love you forever! read more

Did amazing designs of African violet corsages. They are hard to find but Conklyn's made it happen.

wow! i've used this florist several times and the first few were nice but the most recent ones have been awful! like i get that it's valentine's day but like why promise what you don't have?? also the flowers/vase/accessories that were sent were just so ugly and literally nothing like the picture i ordered from!! i feel like it's one of those memes ie. what i ordered vs what i got!! will definitely not be using them again. read more

Conklyn's Florist - what i ordered... - Florists Near Me - Alexandria, Virginia

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I had high hopes when doing my own research to find a florist in Alexandria to send a bouquet and some other items for Valentine's Day. While I understand there is a high volume of business today, what I have found with this vendor is the following: 1. Zero customer service - their phone number links to a remote call center that provides you zero assistance - their only stated option is to "send an email to the florist" and "get a call back"; several hours into attempting to locate my order there was zero call back nor even an email response. 2. Zero ability to track your order. 3. Zero interest in addressing customer questions or concerns. In essence, once placing an order with this florist, cross your fingers and pray, as you will get zero response, customer service, or follow-up. I can't recommend highly enough to avoid this vendor, especially when relying on them to deliver to a loved one. I though I was supporting a local business, but in reality this is customer service and responsiveness beyond the worst of a large big-box. Order at your own risk. read more

I was trying to find a florist to help me with 5 identical floral/plant gifts I needed same day. I was hesitant that I was in the right spot because it is a warehouse and a warehouse area but I called and was welcomed in. It was very overwhelming but really cool to see how the business was running. Natalie greeted me and was SO HELPFUL!! The owner came over to check and see how I wanted the plant arrangement to be displayed. It was a breeze to check out. They also had them decorated and boxed in a few hours. (I chose to pick them up instead of delivery) I will be back and tell others of this hidden Gem! read more

Conklyn's Florist - Money Tree - Florists Near Me - Alexandria, Virginia

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I can't rave more about the service. I found out this morning that a friend was in the hospital and went looking for flowers to be delivered. I am from out of state and had no idea where to start. I was so happy to stumble upon Conklyn's. Not only did they have an incredible selection ready to be hand delivered to the hospital today, the prices were reasonable. I put in the order online at 7:30am and the flowers were delivered by 10:30. I, being anxious, called them in the afternoon to confirm and the woman who answered the phone was absolutely lovely. She was able to confirm delivery and went out of her way to give me the phone number to the hospital so I could check with them that the flowers made it up to the room. This was totally last minute and I couldn't be happier. I would 100% recommend Conklyn's. read more

While their delivery was timely there deliverables look nothing like what my daughter received. ( You be the judge)! I called them they were quite kind and offered to refund me $40. But I feel that they owed me more. tTey need to redo their site. That way people are not sadly disappointed by what they see and what shows up . read more

Conklyn's Florist - I was so excited when I ordered this . - Florists Near Me - Alexandria, Virginia

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DO NOT WASTE YOUR MONEY! The flowers I ordered do not reflect what the picture on their website shows (see photos for comparison). So much green filler, and nowhere near as nice. For over $100 in total, I certainly expected more than this. As someone else said, I could have bought flowers from Trader Joes's for a fraction of the price. However, this was a gift for my mother's birthday and wanted to surprise her. Also, do not believe the great ratings they have on their site! They have a place where you can "leave a review." BUT...you can't actually write a review if you put anything less than 5 stars! For 4 stars and under, it switches to a comment form, which is sent to the company as a message and not posted as a review (see photos below). When I send a message expressing my disappointment, this is the message I received. Not even an apology. My message: "My order was delivered, thank you. However, it does not look like the photo on your page. The types of flowers included look basically the same, however it is far less full than pictured." Their response (in its entirety): "The arrangement on the website is showing all the flowers facing forward and we design it all the way around, that could be the difference you are seeing. Let us know should you need anything else. Sincerely, Christy Hicks" This was my reply: "Well, I wish you would include that gem of information alongside your description. I now understand why you have lower reviews than other florists in Alexandria." My biggest error was to not look at the other reviews which say the same thing as mine, as I usually do. I will never make that mistake again. read more

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I contacted this florist because I read it had good reviews and I wanted to send my aunt who recently was in the hospital a nice bouquet of flowers. Unfortunately I did order flowers from this florist. The order was made several days before the actual delivery and they still messed it up. The delivery was late and they delivered wilted, dying flowers. See photos of what I ordered vs what was delivered. Never again! read more

Conklyn's Florist - Flowers I ordered from the website - Florists Near Me - Alexandria, Virginia

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I ordered flowers for my best friend's birthday. There was a problem with the arrangement. I called Conklyn's and told them the problem. I took the arrangement to their Wheeler Avenue location where Jimmy and Natalie quickly solved the problem. They redid the order and delivered it to my friend later in the day. They did not charge another delivery fee and added a free Happy Birthday balloon. My friend loves the arrangement. The customer service was excellent. Conklyn's is the best florist in Alexandria. read more

The bouquet was super ugly (as ugly as flowers can be) and looked nothing like the picture. It was also just a poorly designed bouquet in general. read more

I ordered a plant. After 6, yes 6 calls no one could help me out. They were all working remote and they kept saying someone would call me back, no one ever did. It was a very frustrating experience. I now have to call my credit card to cancel the payment. I usually don't write negative reviews, but after today it was a must. Avoid at all costs! read more

I received these for my birthday. It's a nice arrangement. A few of the flowers have creases and a few of the leaves are bent. I pulled those off immediately. The card doesn't reflect what my Mom intended not said. It's a one-liner and she specified two. It's also supposed to read inevitable, not indelible. A few tweaks needed. The delivery gentlemen was prompt and courteous. I should have tipped him I guess, but can I get one day where I don't have to tip...come on it's my birthday. read more

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I live in California, however I wanted flowers delivered to my Cousin in Alexandria, VA. I therefore sought out a florist in the area. I wanted to make certain that the flowers would be fresh and up to my expectations. I found Conklyn's to have excellent customer service. They made certain that I was satisfied. My Cousin was overwhelmed by the beautiful floral arrangement. Thank you for your expertise and the wonderful customer service. I want to send a special thanks to Christie. read more

Conklyn's Florist - When you are missing the one person who makes your holiday special. - Florists Near Me - Alexandria, Virginia

I ordered flowers through Conklyn's Florist which were delivered to a friend in Florida. My heart sank when she shared a photo of the bouquet. For the price paid, the bouquet was small with mostly ordinary flowers (daisies, carnations). I emailed Conklyn's a photo of the bouquet and they agreed with my assessment. Response from the owner: "Please advise what I can do to make this right and I will". And he did. I received a call the following business day from the shop and we mutually agreed on a solution. They went above and beyond though the local floral shop was responsible for creating the bouquet. Very impressed with how they handled the situation-their focus is clearly on costumer satisfaction. #smallbusiness #greatfloristAlexandria read more

Disappointed. Staff were friendly and flowers pretty enough upon arrival, but foam structure and tape supports in vase made it very hard to water. Even with water, the and the flowers died quickly--starting the next day except for the lilies. Not sure how much of this problem is Covid related, but would not use this florist again. This was a gift, and apparently said it looked nothing like the picture. read more

Conklyn's Florist - Vase foam structure and tape made arrangement very hard to water w/o significant spilling. - Florists Near Me - Alexandria, Virginia

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My husband got me flowers for our anniversary from Conklyn's while the arrangement was beautiful when it arrived. The flowers were dead after having them for seven days. I always keep fresh flowers in my house it was very upsetting to have him spend $100+ on an arrangement that dies after a week while when I purchase cut flowers from Trader Joe's they last for 3 weeks for less than $20. read more

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Another gorgeous arrangement from Conklyn's! Fresh flowers that last and last! Good value, reliable delivery, good quality. Very happy! read more

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