Not the place to do business! Hostile audiologist , sells…read morefor her best interest, not for you. C Costco is so much professional.

they're very punctual, very knowledgeable. they are very professional. I've used hear USA for quite…read moresome time and have always been thoroughly satisfied.

The best place I could have gone considering I know nothing about hearing aids…read more My audiologist is Mariah and she was very knowledgeable and patient with me. I had so many questions but she took the time to answer each one. We took a couple weeks to get me to 100% but that was the plan from the beginning. Turning everything on full blast would only make me hate things. So each week we turned it up and tweaked the settings. I almost cried with excitement when I first had total speech recognition with an audio book, next were phone calls. I love this hearing aid and Mariah!

Our family has used this company for many years, supporting my elderly father-in-law who has…read morerequired hearing aids for...years. Without doubt I would rate them with 5 stars! Allow me to explain why. First off, the customer service that is provided. They completely understand the "high touch" need that is required with elderly patients. Every question that has been asked is fully answered and there's never any doubts as you're walking out the door. The people who work here actually CARE about their patients. Frequently we have been given multiple suggestions about how to deal with specific circumstances and we have never had anyone balk or stonewall us. Any required repairs have been done quickly and without hassle. Yes, if you need this service I would highly recommend Acoustic Hearing Aids in Camarillo!

Jeff is an outstanding individual. Patient, knowledgeable, and thorough. Makes you enjoy being…read morearound his expertise. Knows his hearing aids. Thank You Jeff!!!

(I sent this via email to the admin there and got absolutely no response)…read more Though Jeff (who is the one worker in Ventura) is a very "nice" person, he makes a lot of mistakes that cost me a lot of time. Back in March, I had my appointment to order new hearing aids for this year. Two months later I had not heard back from Jeff about the hearing aids so I called him. It turns out the hearing aids had never been ordered. So he ordered them, and they came in a couple weeks. I had requested rechargeable ones and in his notes he actually had put in rechargeable. But he ignored his notes. It turns out that rechargeable ones are not within my plan. But we wasted a lot of time in the office searching for rechargeable ones, that could've been done without me. So I accepted the battery ones and went home and when I used them, it turns out there was a lot of feedback. When I mentioned it to Jeff, he goes. Oh it's something that you are doing. Well he happened to forget to turn off the feedback on his computer in the office. So I had to go back there again! for him to turn off the feedback. Now we're in the month of July. After using the new hearing aids for maybe a total of five different occasions, they would only intermittently turn on. I would have to play around with them to get them to turn on. So when I brought them into Jeff to have them returned, of course Jeff played around with them and got them to work. He didn't believe what I was saying. He has now sent them in to be replaced. This will require yet another trip to pick them up! He also never told me that I could pair the hearing aids with the bluetooth app on my own, but I easily did it with the old hearing aids. I just followed the instructions on the app. It was quite easy. Next year when I'm due for new hearing aids, I'll be going to another Hearing Aids Center. There's another company in Ventura. Thank you,

I purchased hearing aids from miracle about 4 years ago. They were $6000.00 dollars which is…read moreridiculous alone, but when one of my hearing aids stopped working they would not help me. I will never purchase anything from this business again.

This is a little bit of a late review because I have been a little busy, but I want to say that I'm…read morevery impressed with the knowledge and care of Michael and very informative. I loved the customer service as well. The ambience is nice and they are honest and not trying to push anything on you and just want what's best for you. They care and I really love that and recommend now to a lot of of my friends and family to visit.

The staff was super helpful to me. Being deaf can be very…read morestressful and she tried her best to help accommodate my problems with Medi-cal and my implants. Thank you Dr Burks

I am so appreciative of Alison. My parents lost their home in the Eaten fire on January 7th. They…read moreleft with very little and now they live in Ventura near me. I have been replacing hearing aids, eye glasses, oxygen machine etc etc. My Dad had his hearing aid but it was plugged and not working. I contacted the makers and their office wanted to charge me $95 for an office visit with additional charges to clean and replace tubing. I saw on line that Alison was near where I moved my parents. I walked into her office with his hearing aids and explained the situation. She asked me to come back in 30 min. Upon my return, she had cleaned and replaced tubing as well as put in new batteries and charged me under $10. I thank you Alison and highly recommend her. She clearly cares about human beings and not just the bottom line!

Avoid West Coast Hearing and Balance Center if you value honesty and basic respect…read more I paid my grandpa's copay in full ($65) and I have the receipt to prove it. Despite that, the office later tried to claim we still owed an additional $10 and even threatened to refuse to see him unless it was paid. That alone is unacceptable, but the way the situation was handled made it far worse. When I tried to calmly explain and show proof, the receptionists ganged up on me, spoke in a condescending tone, and dismissed me like I was being unreasonable for questioning their mistake. Instead of taking accountability or even attempting to resolve the issue professionally. This felt less like a simple billing error and more like an attempt to squeeze extra money out of patients, hoping people won't push back. It's incredibly disappointing to see this kind of behavior, especially when dealing with elderly patients who rely on fair and ethical treatment. Between the poor customer service, lack of professionalism, and questionable billing practices, I would not trust this office. There are plenty of other providers out there who treat their patients with respect but this is not one of them.

AVOID the Oxnard location. If you go there you'll only receive horrible horrible customer service…read moreand misinformation. Went for a hearing test only to be referred back to the primary care physician for hearing aides. Does that sound right?! Primary Physician referred us back to West Coast Hearing and Balance for the hearing aides. The misinformation doesn't end. It's hard to get in touch with them, because they use an answering service during business hours. Spoke with their answering service operator who told me that my appointment was good to go, but was later rescheduled. Received misinformation from the referral department on if the insurance covers the hearing aides. After going back and in forth in being told the hearing aides were covered by Medicare and then they were not covered I found out they were ultimately not. I was told by their front office the primary physician did not have the correct referral the day of my appointment, I called in the morning and told for a hearing aid evaluation I shouldn't have a problem. I showed up for the appointment was told I had to reschedule, because the referral from my primary physician was incorrect, and was threatened with having to pay for the appointment even though I we showed up and they rescheduled it. Oh, they don't have an office manager onsite for complaints. Their front office is unprofessional and ghetto. If I can give that place zero stars I would.

Kevin and his Assistant have gone out of their way to provide the best of service toy elderly…read moremother. They have been kind and thorough in working with her.

Kevin is an amazing Audiologist!…read more His evaluation goes beyond an audiogram.He listens to your concerns and identifies how your hearing loss is affecting your quality of life. For example, social conversation, listening to the TV, restaurants, music, missing bits and pieces of those special occasions in life. Kevin has helped my husband to greatly reduce his frustration, when he is not able to hear in social settings, by selecting the best hearing aids to increase his quality of life. Additionally, Kevin also provides the technology to make adjusts to your hearing aids resulting in the best quality of life! Thank you Kevin and your staff!

The customer service here is unmatched and is becoming increasingly hard to find. The phone is…read moreanswered immediately by an actual person! Not a Bot. Not a recording telling me to leave a message and someone will call me back within 2 days. Not a recording that asks me to hold forever. Making an appointment was very easy. Dr. Christine Wilson, our audiologist, is a skilled clinician who expertly guided us through choices that we needed to make in an area that we knew nothing about. Her care for us as individuals was amazing. I highly recommend the Conejo Hearing Center for all of your hearing needs.

Incredibly accommodating! Staff is super helpful and friendly! Thanks Conejo Hearing Center!!!…read more They take the time to answer all your questions and are very patient. Special shout out to Ann! Thanks Ann.