The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

The three gentlemen who moved our furniture were punctual, careful, efficient, and polite. The…read moreprice was more than fair, and I recommend them highly.

ABSOLUTELY AVOID…read more Kareem--"The Spin Doctor" as another review called him--is a menace. I figured that one bad review was just a result of someone having a bad day. Not sure if Kareem or the customer, but someone. It seemed to be an outlier. Surely with 4+ star rating means I'll get a decent experience. Kareem was my primary contact and who I arranged the move with. I sent videos ahead of time to show the job to be done. Kareem did not ask questions. I got a quote and decided to see what I can get done on my own with family to save money. Economy sucks, yadda, yadda. I came back and explained how we did some ourselves and there's less work to do now. I explained what was left. Kareem did not ask questions. I then asked for an hourly rate. I was given one, and we both agreed on the job. I paid the deposit. A few days later, the movers arrive (Kareem absent), and they were not informed at all of what the job was today. They also kept making comments about me being "on a budget" or something and being shocked when I explained the scope of the move. I felt Kareem fed them some nonsense instead of details about the actual job. The movers were fine, but their leader wasn't. 2 hours into the job, Kareem calls me and accuses me of trying to pull a fast one by going hourly (why offer hourly rates and accept hourly jobs if it's an issue?), misleading him about the job (how??), and saying men could walk off the job with my actions. What did I do? Was it that I sent videos and a description of the move? Was it that I agreed to the rate and crew he presented me? What could I have done worth men driving the crew to walk off the job? The entire call was very aggressive and backhanded. Absolutely asinine. Thankfully, Kareem didn't feed them enough nonsense for them to actually walk off, and so they completed the job... mostly. It was scaled back because Kareem apparently REALLY didn't want it all done. Maybe because he didn't send enough manpower despite knowing the job. At the end of the move, Kareem told the movers to collect payment. Now, this is completely reasonable. What's not reasonable is me not knowing the exact amount until minutes before yet being expected to have that money exactly on hand, and giving me an invoice from day 1 (updated at the end of move, via email) that has a due date in the future. I talk to Kareem again, and he says he needs payment immediately. Again, would be fair, if all signs didn't point elsewhere. I said the invoice gives a future date, and he blamed ME for it, saying I should have corrected him and he'd have fixed the invoice. I can't read his mind. I didn't know he made a mistake. I said I will pay, but I don't have the cash on me at this exact moment, and explain why as described above. He immediately gives me the shake down and jumps to aggression again, accusing me of playing games, etc... He skips actually trying to resolve the issue and instead threatens to call the cops. I offer to get the money from the bank immediately, but somehow he's still arguing with me about that. Apparently immediate payment isn't even good enough now. And he's going to have the movers follow me to the bank. What is this? Is knowing where I live not good enough that you need to aggressively "escort" me to the bank? Thankfully, The Spin Doctor backed off when he got his money. The crew themselves were mostly fine (if not a bit slow checking their phones at times--almost assuredly because of Kareem's failures in communication, or worse, Kareem harassing the crew?) and one item being damaged/broken. Again, avoid at all costs. I hope the men actually doing the work get a better gig because Kareem has no business managing workers or handling customers and his presence alone is good enough to write off the company. His communication skills are beyond abysmal and he went out of his way to insult me. It's a shame he's the owner. If my things weren't already on their truck by the time he called me the first time, I would've canceled and got someone else. Avoid yourself the frustration of dealing with The Spin Doctor and look elsewhere. ========== EDIT: Got a reply from Kareem. I can't address it all else I hit the character limit but here are the biggest parts: - Trying to save money is not a "red flag." - Kareem was shown the job ahead of time, and agreed to take it. - Yet his crew came unprepared and somehow it's my fault they were undermanned and had no gloves??? - I'm not obligated to tip or cater and I never agreed to (compensate your crew! I already paid!), but maybe I'd have tipped if Kareem didn't harass me, threaten to call the cops, change terms of payment, or the crew didn't break our things. Remember to listen the bad reviews. It's easy to leave a good review, but when you want to get it over with an forget about it, it's not tempting to take the time to explain your bad experience. If there's a few really bad reviews, chances are, there's a lot of bad experiences. ==========

Had a great experience with Matt. Used the Yelp feature to find companies for a local move and…read moreMatt, the owner, was the only live involved person responding to me quickly and efficiently. All the other companies had receptionists or things to fill out which were very impersonal. I personally like supporting small businesses so chose Smooth Move because the owner was so involved. I didn't know you could also hire them to pack items into a UHaul for a long distance move to avoid the big trucking company costs plus you can hire them to move things around your house. My move took longer than expected as I had more to move than expected but the guys were there every step of the way being communicative and making it the most pleasant experience possible given moving is quite unpleasant. Give them a try!

I've used Smooth Moving three times and extremely happy with their service. Twice last May to…read moreload up a truck to go to storage and a one apartment move. Recently they helped at a local church to move items from room to room and into a dumpster and I'm finally giving them the review they deserve. Q and Jose were professional, polite and didn't stop. Communication was very good and they were on time. Make sure you are ready so they can go to work. Hourly rate provide value for work performed. I recommend Smooth Moving and will call them again as a already have.

I hired All My Sons to do a one-mile move of a really tall and heavy washer/dryer combo tower from…read morea first-floor condo to the basement of a house. I called the day before we needed to move it, and got lucky that they had a cancelation and could squeeze us in with 1 days notice. The unit was heavy and awkward and had to go down some steep stairs into a basement. The movers handled the job professionally and got the machine into the basement with no damage to the machine, the house, or themselves. That was quite an accomplishment!!! If I had one concern about All My Sons it's their failure to clearly communicate pricing and liability limitations. I was told that their minimum charge is 2 hours. It's actually 2 hours plus travel time. And, I wasn't told that their liability limitation is 60 cents per pound. That would have come out to $240 for a $1500 appliance -- definitely not enough to replace the appliance if something had happened. I might not have hired All My Sons if I'd seen this. We got lucky.

After a pleasant initial intake call, I decided not to use thaea movers. It was a price change…read moreafter I left a credit card deposit. All seemed fine when Chris said he understood. Today I get an email confirming my move and the $100 deposit. I was very clear about not moving forward so don't understand why this occurred. When I called back Santos said he would refund the deposit and cancel the booking. But I wouldnt truat this company now.

Moving out of state for work and the Zip to Zip team made sure the entire process was seamless and…read morestress-free. The scheduling and quoting process was easy and I was surprised at how reasonable the cost was. Once moving day arrived, the guys were very friendly, worked fast, and took care to protect every item that was going in the truck. At the new apartment, the unloading process was equally as efficient. I would recommend the Zip to Zip team to anyone that is planning a move.

they were fast responsive and took good care of my things. All staff were professional and…read morecourteous.

If we could leave one hundred stars we would! The three man…read morecrew were Courteous On time Extremely pleasant Our apt was moved effortlessly and efficiently and these guys smiled while working! No small feat we were moving from a third floor no elevator! I would recommend this company to ANYONE moving! You will be in great hands! Thank you

I was able to communicate with the movers thru the yelp app. They were very responsive and helpful…read more I appreciate the service I got. It was last minute and they got everything done in less than a hour to empty this room. They quoted me a price and still took some extra things at no extra charge. If I had to get more junk removed I would not hesitate to call them again.

After hiring a moving company a couple years before, I knew what I liked and did not like. I had…read morerequested a quote from Collegian when I last moved in 2016. However, I went with another company, that quoted me a flat hourly rate. I thought a 3-man move would be quick and efficient, at only $150/hour, guess-timating about $500. However, those movers were not, in fact, efficient (mainly due to back-office/poor dispatching issues, since it was the end of the day). With Collegian, I dialed the phone number and reached a person. I didn't get re-routed to a local office. I spoke with an actual, local employee. I told him about the size of the job and what items I needed to move. I requested an early move time, which they put in my request. I immediately received an email confirmation with a link to my account details on the website. A couple days before the move, they confirmed via email, acknowledging my morning move-in request would be granted. I was given an arrival window of 8-10:30 am. At 8:30 am, I received a call that the crew was on its way. They added another man (from a two to three-man crew), which increased the price an extra $25/hour. I figured that the move would have gotten completed faster. By 9:15, the crew arrived and got started. It wasn't a huge move, just furniture. It took an hour to get everything in the truck and wrapped up. Once they got to the new location, it only took an hour to unload the truck and move everything in. Nothing was damaged. The crew (led by Rick) was professional, respectful, and efficient with their time. By 11:45, we were completing the paperwork to close out the job. The only snag was the final tally of the job cost. I was quoted around $4-500, but was billed for $750. It seemed high, so I double checked it and called the office the following Monday. George acknowledged the error and agreed to get me in touch with the bookkeeper. Erin, the accountant, got back to me with an invoice stating the amount I overpaid and promised to send a check to reimburse me for the over payment. THIS is how you run a business and merit a 5-star review; meeting expectations and correcting discrepancies in a timely fashion. Thank you, Collegian. I will turn to you first the next time I have to move (hopefully not anytime soon). **I previously reviewed All My Sons for a 2016 move. Check that out for comparison.

Were late. As in a day late. Didn't care about my stuff. Were in a hurry the entire time.read more

This year has been a lot of moving for me, and moving is so stressful. I've heard great reviews…read morefrom my nyc friends about roadway moving, so I decided to get a quote from them. After talking to them, I knew I wanted to go with them. Their customer service, attention to details, and organization are 5-star levels. One thing that really stood out to me was that instead of asking me how many boxes I need, they asked me to send them pics of my place and stuff, and they calculated the number of small, medium and large boxes I need. It's so easy to underestimate and get a different price at the end. Also, I know I wanted packers because its speeds up the entire process of moving and settling in. I'm so glad I did with Roadway. It usually takes me over half a week to pack and be stressed for over a week, but Diego and his 3 teammates packed up our studio in 2-3 hours. They're so professional. They moved so quickly with care and accuracy. Most importantly, all my kitchen appliances were wrapped with care and delivered and arrived to my new apartment in the same condition. It took us about 2 hrs to settle in, and they once again unpacked most of the furnitures and reassembled them, making me feel settled in and relaxed. I cannot thank their team enough. They're all so polite, friendly and efficient. Within 1 day, I already feel 95% settled in. It's the easiest, stress-free moving experience I had in a while!

I don't usually write reviews, but this experience absolutely deserves one…read more I used Roadway Moving for my move, and from start to finish it was seamless. Before they even arrived, I got a tracking link to follow their location just like Uber, which immediately made me feel at ease. Crisanto and his crew showed up right on time and were incredible. They worked quickly but carefully, wrapping all of my furniture and somehow managing three giant mirrors without a single issue. Not one complaint and not one moment of stress. What really stood out was how above and beyond they went. They helped me figure out which part of my couch would actually fit in my space, laid out my rugs, and organized everything so I could still move around my studio comfortably. Also shoutout to one of the crew members who was on his first day. You truly could not tell. The whole team was professional, efficient, and just genuinely great to work with. This was hands down the easiest move I've ever had. If you are debating which moving company to use, this is your sign. Go with them.

Michael and Lucas make an incredible team. So helpful, polite, hardworking. They asked for photos…read moreand videos showing what I needed to move. so they could give me an estimate. I've been so anxious about my move but they helped me so much my nerves were calmed. They went above and beyond. I highly recommend them and suggest you look no further! Mobile Movers are the way to go. Thank you Michael and Lucas!

I moved from Dutchess County to Westchester and the Mobile Movers took care of everything!…read moreEverything was packed perfectly, the movers were fast, and diligent with all of my fragile items. I absolutely would recommend them any of my friends/ family & will contact them in the future for any moves I may have! 10/10!!

Moving arrangements were fairly & easily made, revised as necessary. Staff was very pleasant,…read morehelpful, polite, hardworking & creative in gathering moving years & years of home furnishings. Nice workers & management!

Needed a couch delivered from Big Lots. I called Adams Moving and Adam was courteous and helpful…read more He scheduled a time the next day to deliver the couch and the movers were on time, efficient, friendly and competent. Although my house has small doorways the movers were able to get the couch in without any damage to the couch or the house. Within about 20 minutes (maybe sooner!) from arrival the couch was set up and they were done. I would wholeheartedly recommend them for any move from furniture delivery to moving your entire household. The delivery cost was what I expected, very reasonable, and they also moved the old couch to the curb for me for a very minimal extra cost. I'll definitely be using them again. What a relief to have a company which does what it says it'll do on time, competently and for a reasonable cost.