Our furnace went out a few days before Christmas. My wife got a recommendation to Bryan at Jordan…read moreHeating and Air. Called him up, he took our phone numbers and email and said he would be by at 2:00PM. By 5PM we gave up. We had tried calling him twice only to be disconnected (hmmmm) and sent a text which went unresponded to. Can't begin to say how irritating it was to have someone promise to show up and fix our furnace in winter only to have them blow us off. No courtesy call to say he was running behind, no referral to someone who could come help us, just a broken promise that left us in the cold all night as temperatures dropped. Did I mention that my wife has a medical issue that cold seriously aggravates? We found Bryan Jordan to be completely unprofessional with the discourtesy bordering on rude. Thanks for nothing. Happy ending....we did find another fellow to help who turned out to be amazing.

Absolutely perfect! Came on a Sunday, worked efficiently,…read moreknew exactly what issues were, had parts. Does wide variety of repairs. Very trustworthy..

I had been having hot water heater problems and called on a Saturday morning. They texted a picture…read moreof who was coming, and the tech arrived in less than one hour. I live in Park City so getting home service up here is sometimes difficult. It turned out a few weeks later that I did need a new hot water tank and install. The guys that came, came on time, wore booties in my house, were so polite, and did an excellent job. The tech that originally quoted the job (he did not do the install) said that they were competitively priced but encouraged me to get a few quotes. I told him that I didn't have the time to take more time off if work to get other quotes and to just go ahead and schedule the job. I appreciated his explanations and knowledge of the situation, and him suggesting I get other quotes. I probably spent more than I would've if I had pieced it together with some other companies, but I'm confident I won't have problems, and if I do I know they'll be up here in no time. Excellent customer service all the way around. And great workmanship!

It works! I might be an anomaly for a 5 star rating, but in this case it's well deserved…read more Firstly the answering service listened and took down my number and said they would stand-by while I determined if I wanted to schedule a tech. I called in and they were able to look at precious notes of my issues. The tech was scheduled a day out, which was appreciated, considering the heat we are currently having. Here is what was found out, for anyone caring. Spencer was the tech who came out. He was thorough, he explained what he was doing, and he listened to me explain my scenario. Basically, The pipes were freezing every single night which created a huge clump of ice which no air could pass. The two images below show a before and after of the coolant test. Basically the coolant was low, so the temperature of the system, on the bottom left was 23 degrees, so it froze up really quick. On the "after" picture it's 35. So basically it was getting cold way to fast causing the freezing. They simple refilled the coolant and problem solved. Crazy stupid easy fix, but the previous hvac guy didn't check it. Cost me $300-ish.

Adam and his team did a great job of replacing our furnace and installing new air conditioner. His…read moreproposal was thorough and complete including the electrical work, which other contractors were not including. He knows his business and him and his crew did a great job.

We had someone on site within about 30 minutes of initial contact and the technician (who also…read morehappened to be the owner) had the part on his truck. He fixed it in 15 minutes, and the pricing was reasonable for coming on the 4th of July.

Randy himself showed up to diagnose our problem. He's a great guy. His technician Chad was quick…read moreand efficient and very respectful of our home. In the office, Shanna took care of business like a pro. No complaints!

Very poor service. They came the same day we called them, but did not fix the problem for another…read moreweek. When they fixed the problem, the entire furnace broke the following day. It took another week for them to replace it. When we would call, they were extremely rude and unhelpful. There has been many problems and it still is not working appropriately. Don't waste your time and money on this company.

After many years with a highly advertised and expensive company, we decided to try a coupon from…read moreAny Hour Services to check our heating and cooling system. I fully expected to be told we needed a new furnace (something the other company had told us many times.) Not only did they honor the low price coupon, they checked everything, and said that though our unit was old, it was in good working condition, and they hoped to keep it that way for awhile, because some of the newer furnaces made then tended to fail. That was about six years ago, and we're still going strong with our original heating setup. We travel a lot, and wanted to get on a regular maintenance program, where Any Hour comes twice per year, and keeps everything clean and working, We can call "any hour" with any trouble or questions. It has worked well. Last month, we decided our contractor may never get around to repairing the tub that he failed to seal or finding where all the leaks were coming from, causing a roof to rain on us downstairs in the garage. We also needed to replace a brand new water heater he'd installed in our new apartment above the new garage. It constantly smelled like sulfur, and the only way to stop it was to run all 50 gallons of water out of it whenever we used it. In Mapleton, that's very expensive. We decided to get a tankless water heater, because we wouldn't have to deal with water just sitting in the tank, growing bacteria and smelling to high heaven whenever we turned on the hot water upstairs in the apartment. Any Hour fixed all the issues, including black mold on the lower floor and cracks that let black widows into the basement. They found and tackled all the problems. No more leaks or spiders! No more smelly water, and no more $300/year to keep water hot when we may not even use it for months. Andrew had discussed all the options, so we decided on a gas tankless, which would require digging a long, deep trench all the way around the house to avoid tearing up concrete. (Our neighbor's was much closer, but that wasn't going to work, either. Ha!) The project began on July 10th, and the city guy finally got here July 31st, but it didn't pass. There was a gas leak and we had to call the gas company, and then the fire department. Ugg. It was due to a faulty part, which Any Hour quickly replaced. Everything is great now, and we just need to keep leveling the trench, adjust the sprinklers, then plant grass and get the lawn to hopefully grow again. We had to repair the drywall, sprinklers and pipe, but we knew that going in, and were okay with it, because if Any Hour had hired someone, it would have been much more expensive. It was something we can do ourselves for less money, so we're glad Any Hour know that, and didn't just assume we'd go for a less hassle but more expensive option. Any Hour is now advertising a lot. I'm hoping it won't change their good prices. Communication is key. Ask, and they'll tell you! Any Hour Services also worked with us on financing this very large and detailed project, which has been very helpful. When everything hits at once, it's great to work with a business that has our backs. Eric and I highly recommend Any Hour, and we weren't paid or offered any discounts to write reviews. We want others to know we've had a great experience.

There prices are crazy. They tried to get me to pay over 5000 dollars for a water heater. they said…read morethere water heater would last 10 to 15 years. Home depot and Lowes would only last 6 to 8 years. But time i paid 5000 I could of bought 6 water heaters at lows. And the warranty was only for the water heater if replaced we would have to pay for in stole. Never again. Make sure you get a second opinion.

I chose Summit Heating because they had good reviews on Yelp…read more They responded quickly and were able to get a tech out the same day. Scott was professional and also knowledgeable about my particular furnace for a manufactured home. He had the part on hand and was able to make the repair in a timely manner. I live in Weber Canyon in Oakley and they do charge an extra fee on top of the regular service fee which they informed me about during the phone call. That's the only reason why I didn't give them 5 stars.

Summit HVAC wanted to replace a $49.00 capacitor (Titan HD Heavy DUty Run Capacitor). Their fee…read morewas $260.00. On top of the $125 service call. Literally a 30-minute visit. Pricing and cost estimates are outrageous.

We called with a leaky waterline in our basement at 8:00 a.m. By 4:00 p.m. same day, we were…read morecompletely back in business with a brand new pressure relief valve. Our tech was Donovan Romo. He was on time in the given time window, knew his craft well and fixed our emergency water leak in a timely fashion. We liked the fact that you get 3 quotes, and we went with new parts, as our house is 20 years old. Price quoted for the work that was done, was fair and even discounted a bit. I would rate Scott Hale Plumbing as a top shelf business, where you get equal top shelf service. Also, Donovan was a great tech. Thank you... Matt H

I've been a Scott Hale customer for many years now. They've done many jobs for me and they also…read morereplaced my water heater, furnace and AC unit when they conked out. The old furnace went out the day before Thanksgiving one year, and they had a new one installed and running the same day. I appreciate the employees who have provided good service over the years. In the beginning I referred friends to SH, saying they are not necessarily cheap but they do good work. (Looking back, I realize however that I overpaid for the new water heater and other some other major expenses, I was just naïve and didn't do due diligence. More about overcharging below.) That being said, I've given up on SH. Too often my encounters with its employees go wrong. The person they send may or may not have experience with my issue, and they never ask for help from other employes. One recommended I have a new air intake installed (he came twice and couldn't get rid of the awful noise) and when I finally got a different guy over, he fixed the whistling noise just by recaulking the area; it was gone in minutes. Another guy made excuses for the (unsupervised) people who ripped up large patches of drywall because they didn't know to go through an interior wall; SH paid for the extra drywall repairs, which I appreciated. Another guy freaked out about the "sewage" he imagined must be under the board beneath my sink (there was none). Another couldn't tolerate me saying that I had never had a leaky condensation pipe until they replaced the AC. My 10+ years in my home meant nothing, and this is consistent: many times the repairmen will not give credence to anything I say, and however neutrally I state it, react as if I'm challenging them in some way. The latest incident is the $1800 estimate for replacing my kitchen sink (labor only). The guy said it would take 2-3 hours to remove the old sink (!!) and added that he would "cap the pipes" so I wouldn't lose water to the rest of house. I mean, there's upselling and then there's just BS. The plumber I hired removed the old sink in 20 mins and is charging a few hundred dollars for the whole job (including installing the new one). And of course the water to the house didn't have to be shut off, there are valves right under the sink. I'm really appalled they would just...lie.

I have used Abe Neering and Sons for everything from installing a new garbage disposal to heating…read moreand air service to installation of new pipes and fittings. They always do a great job, with no mess and are reasonably priced for the service.

My recent experience with Neerings was very disappointing. I am remodeling our master bathroom and…read moreneed some rough plumbing. The estimate was nearly $5,000. I got the work done for $400. I spent another $450 for the shower valve and finish pieces. They wanted $600 for the valve and installation. The valve was $75 at the plumbing supplier. The technician said that they are more geared for new construction and they have so much business that they can charge what they want. Do not recommend people who take advantage in this way.