I can't say enough about Chuckys Auto Sales, and Chuck himself. I just bought a Jeep from…read moreChucky's. My Credit was shot, and I've been to a lot of dealerships that did not help me. At Chucky's I was approved in 10 minutes! My Payment is very affordable, and I LOVE My new Jeep. The Gentleman I dealt with was Chuck. He is very Friendly, Welcoming, and offers Excellent Customer Service. I HIGHLY Recommend Chuckys.

I just got my car from there and I'm very happy with my car they are the best and very determined…read morefor you to leave with a car will buy another car from there and tell my friends

10 out of 10 stars great mechanic and wonderful person my…read morehusband had a knocking noise under his car and loyd fixed it at a great price.I took my car for inspection and oil change loyd was fast and again he doesn't try to nickel and dime you he is so honest .10 out of 10 star.

A great shop... have an old car with a tricky problem bring it over I bet he'll take care of it!…read moreIt's hard to find an honest high quality super knowledgeable mechanic these days... I believe Loyds offers one of the good ones!

I purchased a pre-owned Toyota Tundra from Devan Musser (Sales mgr) a few months ago. First time…read moreI've purchased from a dealer. It took a while (several back & forth negotiations- we were there a couple hours). I've never been thrilled at the American "bartering" process but I was satisfied at the end of the day. The truck did have an oustanding engine recall on it (which was fully disclosed). I got a brand new engine from Lancaster Toyota as a result (went from 60k miles on the engine to zero!). They are honest people, which is the most important thing when spending over $40k on a vehicle!

On the road with engine troubles. They got me in and repaired quickly…read more If you drive a Sprinter you know how challenging that can be.

Dave is my mechanic for a BMW and a Mercedes. The crew is excellent and he has always been a big…read morehelp with immediate needs. He has a lot of knowledge about which parts to substitute and which to keep OEM.

Dropped in because needed to get the inspection stickers re registered because of having the…read moreWindshield replaced. Dave was amazing as usual, got right on it. Done perfectly while I waited! Thank you!

Ebersole is the definition of dishonesty in car sales. We bought a civic sport and the salesman…read moreswore it was going to be good in the snow. It was not at all. Never drove a bigger piece of garbage in foul weather. Went back to get a trade number on it and the trade amount they offered was insulting. Way to many dealerships out there to trust them. Take my advice and stay far away

This Honda family has had pretty positive experiences with the Service Department. I admit on one…read moreoccasion a phone representative gave incorrect information about a recall, which caused us some inconvenience and a wasted appointment, but on the other hand John and Jody in the Service department have helped us on *many* occasions with both of our Hondas. I don't usually like working with dealerships for service, but I'm grateful to have these guys. I trust them with our cars.

Friendly honest service done properly and without problems. Quality staff that doesn't try to…read moreupsell you

I bought a used Nissan Roque. After taking it home the following day the breaks were squeaking. I…read moregave it a few days to make sure it wasn't brake dust. I call them since they gave me a 30 day warranty. Let me tell you something the did not find no squeaking the stated the breaks were good enough to pass inspection. So I squeak myself out of there. My husband took and check the brakes and the rotors needed to be replace. So my advice if it ain't a brand new BMW don't buy any thing used

They do absolutely the worst job in every way. Performance and customer interaction. Take your…read moremoney and don't solve your problem.

In a market where there's a lot of temptation for dealers to maximize short term profits at the…read moreexpense of long term customer relationships Family Ford is an outlier. I recently purchased a Ford Lightning from this dealer and it was one of the fastest, easiest purchase processes I've ever been through buying a new car. I reserved the truck last May and converted the order in January. I was eager to take delivery but also anxious after hearing so many horror stories of dealers tacking on massive 5-figure markups on pre-orders or jamming in unwanted and overpriced dealer add-ons. Kenny and the team at Family Ford were 100% straight forward, clear, honest and consistent. No shady double speak or sleazy tactics. They have earned my future business and I highly recommend them.

This dealer sold me a CPO vehicle that has been in an accident and was not disclosed. This is the…read morelowest of the low. Using the BMW certified program to gain my trust tricking me into buying a vehicle I would never consider otherwise. Now the parts needed are not available. This is terrible snd far from over unfortunately. GET A PPI IF YOU BUY FROM HERE

WARNING: Avoid the Service Department at BMW of York - Repeated Lies, Incomplete Repairs, and…read moreOvercharging I brought my son's 2010 BMW 328i here twice in December 2025 for what should have been straightforward repairs: high beams, taillight, and a non-functional key fob. First visit: Paid over $1,100. Picked up the car and discovered the high beams STILL didn't work and the key fob was STILL broken despite being charged for the repair. Had to buy a new key fob myself for another $285 + tax. Returned the car on December 21 after assurances the issues would finally be fixed. On December 26, they presented me with an additional bill for over $980. When I asked about credits for the prior incomplete work, I was told only the diagnostic fee was waived--even though the invoice clearly showed $600+ in labor and I had already paid diagnostics the first time. Service advisors Scott and Kelly gave repeated conflicting and inaccurate information (claiming labor wasn't charged when it clearly was, assuring me parts would be verified when they weren't, promising a courtesy wash that never happened). Even basic assurances were not honored. When I pointed out inconsistencies, the information changed on the spot. After multiple outright misrepresentations, I lost all confidence in the repairs and the staff's honesty, so I declined the new charges and I have since escalated to BMW corporate, the PA Attorney General, and the BBB due to what feels like deceptive practices and an attempt to charge twice for the same unfixed problems. This dealership's service team damaged my trust in the BMW brand. Do yourself a favor--take your BMW anywhere else for service. There are too many horror stories like mine for this to be an isolated incident. Save your money and your sanity.