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Consolidated Communications

1.0 (3 reviews)
Closed 8:00 am - 5:00 pm

Services - Consolidated Communications

Security system installation

Security system repair

Security monitoring services

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Recommended Reviews - Consolidated Communications

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1 year ago

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1 year ago

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3 years ago

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Comcast Service Center

Comcast Service Center

2.0
(20 reviews)

I had an appointment at the Manchester store to change carriers. The salesperson Brad was great…read more He was the only person at the store at that time to help customers. I had an appointment and he managed to get me all I needed as well as handle the other customers until help arrived. When he stood up, his name tag had training on it. I was so impressed because he really knew what he was doing and had multiple customers going. Very impressive! Nearly two weeks later, I realized my voice mail was not working. I called the 800 number and the system sent me to Ben, who is a tech person. He was fabulous and kind-hearted. Pleasant speaking voice and knowledgeable at getting me to the right place. He went through a few things with me and we got disconnected. Within minutes he called me back. GREAT CUSTOMER SERVICE FROM BEN! So helpful and nice. Such a big difference from my former carrier. Ben then sent me on to a person who could actually tell me what to do so I held on for a minute and Gabriel came on the line to walk me through what to do to set up voicemail. He was very diligent and very nice. I'm so used to customer service being rude, I was so impressed with Xfinity associates who are customer-centric. I had a great experience today and my phone is working well. I have had great service from Xfinity from the installation of my internet, tv, phone and now mobile service. Thank you!

Over a two month period I was on the phone with Xfinity Customer Service over 15 times. they…read moreallowed my account to be hacked and incur a seven hundred dollar bill. They were told my phone was stolen and sent me a bill for the payoff amount, then started the process to send a replacement.....to somewhere other than the address listed on my account. I stopped the process of the new phone but they couldn't figure out how to revert me BACK to the monthly payoff. More than once they claimed it was rectified only to find out they lied. They have ZERO clue what they are doing. Even the Xfinity branded store people are clueless. All they know is how to sell more . Even worse, I couldn't understand many of them. ONE start is really too many.

Verizon

Verizon

2.7
(14 reviews)

I adore my 84 yr old aunt and I hate that she lives an hour away but love that she will use a cell…read morephone to text and trade pictures. She recently got a new phone and was totally overwhelmed. We made an appointment at the Verizon store and Dan sat down with her and went through the phone app by app. He explained everything and if she decided she didn't need it, he deleted it. The less stuff on the screen helped her. Dan is so knowledgeable and patient. God bless your entire sales team.

I cannot recommend highly enough the Verizon store in the Mall of New Hampshire (next to J.C…read more Penny) . We walked in on Black Friday just to ask a quick question about deals on phones. We were waited on right away by Ben and he answered all of our questions about a deal that sounded too good to be true. So instead of just getting one phone upgraded four of us got our phones upgraded. And the deal absolutely was true. Ben stayed with us the whole time during the upgrade process and transferred the data to our phones. Being the busiest shopping day of the year, I figured he would try to rush us out to wait on more customers, but this did not happen. Ben was patient answering all of our questions and was very enjoyable to work with. My daughter wanted a specific color phone that was not in stock and he made several calls to make sure that she got the phone she wanted. Ben has since checked in a couple times just to make sure our phones were working well and we didn't have any additional questions. I cannot recommend the Verizon store and Ben highly enough.

Consolidated Communications - securitysystems - Updated July 2026

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