We hired Eugene to perform a remodeling for our 3 bathrooms. His price was lower and he was able to…read morestart working right away. Plus we saw his work at our friend's house (not in details) and found it OK. The work took much longer than they promised because of disorganization and too much things they did and had to fix: 1. They let us know they need a bath tube at the same day they needed it. We were not able to get it the same day and they had nothing to do for couple of days without it. 2. At the contract Eugene did not tell us that the price he gave us is for so-called "basic work". After we purchased tiles, toilets and trims, he told us that tiles and trims we bought are not simple to install and took from us another $1K for "change of design". 3. We purchased new Toto toilets and they told us, these toilets demand some extra installation steps, like floor drilling, so they wanted to charge us extra. We refused to pay that extra because found that demand unfair. At least, he could tell us ahead not to buy the toilets which are not "easy" to install. At the final stages, we figured out that even "basic work" they cannot perform well. Here are few examples: 1. The floor at some places is not flat at all, as well as the walls. Even the way they put the silicon between the walls and tiles or at shower doors is unacceptable after it dries out. 2. At the vanity they disordered the drawers, so the upper drawer could not be completely closed because of the sink. Instead of figuring out they put it in a wrong order, they cut the back side of the drawer, so it could fit. The cut they did also damaged the look, so I had to go to Ikea in order buy another vanity set to take a drawer from there. They paid for it, but still... time and gas are on me. 3. The frame around the shower shelf was done the way where tile cubic was cut in the middle, so it looked like a fissure, we forced them to remove the frame at all. They said it was a tile with difficult pattern. 4. Same difficult pattern made them to install tiles around the sink ugly, so the corner looked like my 9-year old daughter put it there. We asked them to re-install it. They were not able to do it properly, until my wife came after work and literally held the tiles to help the guy to install. 5. The second floor vanity was installed the we we could not open the drawers because they hit the door ledge. Instead of moving it, they put some dict between the vanity and the wall, so it will allow the drawer to be fully opened. 6. The shower pole which hold the curtain was installed too far from the bath tube and too close to the toilet. They did not even ask us where we want it to be installed. After we asked to replace it, Eugene refused. I took it off by myself and found that the reason they hang it there is because they did not want to make holes in a tile, so they did them between tiles. But even that was too hard for them, after removing the pole decorative covers, I found on one side several holes instead of two. Looks like they tried several times and "forgot" to fix the extra holes. Also, they did not use the concrete insert, so the screws were just in the grout. Eugene's plumber failed on everything. I would describe his work as a professional crime or sabotage(looks like they did not even test their work, which points on overall work quality): 1. When I used a master bedroom shower for the very first time after the remodeling, the water dropped to the first floor shower through the lighting spot. They had to open the first floor shower ceiling to figure out what is wrong, then they opened the floor on the second floor to fix the pipe. After they put the floor back, it was not flat anymore, but here came not only the beauty aspect, but the fact that the tile edges will be felt by our feet. We asked them to re-install it, but instead they just put the grout the next day (why to put the grout if they had to fix the floor???). Finally, they fixed the floor, it looks better, but not flat. Eugene said, if we can not see the defect from 4-5 feet, it is acceptable. Unfortunately, the bathroom is not as large, as his acceptance code says. 2. A HUGE problem with bathtub on second floor. We found out, that when we use it, the water leaks(more exactly - flows)down to the ground. It was visible from outside only. We had to hire another contractor to fix the problem(we did not believe Eugene's plumber anymore)and had to open the external wall and replace the pipe, which was probably damaged by Eugene's workers (we also saw many nails in it). On the way, we found out, that the new bathtub did not match old p-trap, so plumber instead of telling us to buy a new one(~$20),forced the bathtub and broke p-trap and drain, which caused another leak from the first floor shower ceiling. Now we are about to start a legal process with the company, because of financial disagreement. HUGE disappointment in the work and in Eugene's personality.

We hired Eugene to build an addition to our house based on a design we made with another…read morecontractor. This relatively simple project included addition of space to the kitchen to create a family room/kitchen combo. However, we went through multiple delays with the city even before we started. Well, I liked how Eugene patiently took care of things, dealing with our designer and engineer on our behalf, never expressing frustration or anger despite all the delays. When we finally got the approval, Eugene organized the process flawlessly, all milestones were met, we were done a week earlier than expected. Eugene and his teams worked professionally and intelligently. We are very pleased with the result. I liked especially that they cared about doing a good job; that they really cared about us, about minimizing our discomfort at each step of the process; that they were helping us just because they were on site - fixing minor things, doing some heavy lifting, etc. With my next remodeling or home improvement project, I will definitely go to Eugene again..

PLEASE DO NOT TRUST WHAT JIM HERBNER SAYS!!!…read more Our remodel that should have taken us less than two years to complete took multiple years and is still not complete. Here were the issues: 1) Took multiple cash advances ($$$$) and never completely finished the work. We are yet to hear back from him. He has taken our money and disappeared for good. 2) On many occasions the money he took from us, he never paid the subcontractors who subsequently filed liens on our property. We had to overpay time and time again and bail him out! This is not how you run an honest business. 3) Fake promises: We confronted him multiple times to get the work done, gave him opportunity after opportunity to come clean, treated him with respect, and despite all this he NEVER got the work DONE and there were no updates or follow through on timelines and NO COMMUNICATION. Contractors like Jim bring a BAD NAME to the construction industry, it's unfortunate! I WOULD NEVER HIRE HIM AGAIN!! We should have FIRED him a long time ago, instead from the kindness of our hearts we trusted him (SHAME ON US)!!!

We had a significant remodel that should have taken less than two years, instead, its been multiple…read moreyears. Jim's work quality when he's fully focused is second to none, however he never fully completed the work after taking multiple cash advances. In fact, he disappeared and never paid the subcontractors who subsequently filed liens on our property. After we confronted him, he promised to complete the work, proposing new times/deadlines but would never follow through to completion. This left us many times without the use of rooms in our house for MONTHS instead of something that should have been 2-3 weeks. No privacy, unpredictable timing and the incredible inconvenience. Realizing he continued to have financial issues, we adjusted the projects double paying to cover the cost of work that required subcontractors and took care of materials costs -- but he still never completed the work that he could have done on his own. Now we have to beg him for even a phone call back on the status of remaining projects. I'd think twice about hiring him unless you want to be scammed with a half done project that lasts for years. I wish him well, but will NEVER work with him again.

Matt, Casaundra, and team are incredible. We had a built in, undercounter ice maker leak resulting…read morein water damage. H&L did all of the remediation work (also 5+ stars) and Turnkey stepped in to seamlessly complete the rebuild. They were able to coordinate with H&L during the remediation process to salvage as much of our custom cabinetry and countertops that was safe. Matt is truly talented. His attn to detail and ingenuity is almost a lost art these days. Casaundra managed, coordinated, and scheduled the jobs perfectly. They were the best team we could've hoped for.

Turnkey did our Kitchen Remodel & it turned out AMAZING!! The quality of their work is second to…read morenone! They were very professional & ended up finishing the job sooner then expected and under budget!! I would highly recommend them!

We had an outstanding experience with Aldy Builders during our full home renovation, and I cannot…read morerecommend them highly enough. They transformed our home from the ground up--starting with insulation and structural work all the way to the final move-in-ready details. Taking on an entire home renovation is overwhelming, but Aldy Builders made the process smooth, organized, and far less stressful than we expected. Their craftsmanship was exceptional. Every phase of the renovation was handled with attention to detail, professionalism, and care. Whether it was the major construction work or the finishing touches, the quality was consistently impressive. What stood out most was their communication and reliability. They kept us informed throughout the entire process, answered our questions promptly, and were transparent about timelines and expectations. It always felt like they genuinely cared about our home as much as we did. The team was respectful, hardworking, and clearly took pride in their work. They didn't just renovate our house--they helped create a beautiful, comfortable home that we're truly excited to live in. If you're looking for a contractor you can trust for a major renovation, I wholeheartedly recommend Aldy Builders. Their expertise, integrity, and dedication exceeded our expectations in every way.

Once the team finished the bathroom remodel last year, I was heavily encouraged to reach out if we…read morespotted any issues with the work. I let about a year pass before contacting them with just a couple issues: grout needed some reworking and there were some leaks coming from the showerhead. From the moment I reached out to the team to the moment they finished fixing the two issues - the turnaround time was less than a week! I remain impressed and thoroughly happy with Aldy Builders :)

If you're reading this, you've probably already asked all your friends about their contractors. And…read morethey probably offered a tepid approval at best, a nightmare at worst. The bigger their project, the worse their experience. Amirite? I'm here to tell you, we are the unicorn that actually loved our contractor. We did a major remodel, addition and ADU project with Hubert / Plus One Construction. Which turned out more complicated than a clean tear-down and re-build. I shudder to imagine how it would have gone without Plus One. Hubert was a true partner. Someone we could trust had our best interests through all the surprises that inevitably pops up on a large project. We decided to go into this project without a designer. As it turned out, we were a bit in over our heads. But Hubert takes the time to outline all the options, pros and cons. Way more specific, practical and actionable compared to the dozens of reddit comments you might rabbit hole into when you're posing as a designer. Plus One is not the cheapest per se. We would know because we vetted and received proposals from over 10 contractors. And while I'm usually unreasonably cheap, we just got the right vibes from Hubert. And the vibes were correct. He doesn't ridiculously mark up the work that goes beyond scope. I am a sticker for not getting ripped off, it's almost a psychological hangup. And I never felt Hubert was pulling a fast one. In fact, he goes out his way to go the extra mile, even on things that should have been our responsibility. Even after the "end" of our scope of work, he had his guys come back several times to make sure everything was right. This alone might make him the best value in the long run, even if his starting proposal is not the cheapest. Hubert is pro-active i resolcing issues that might arise with an over-zealous city planning department. According to our neighbors, we live in such a city; but I wouldn't know, mostly thanks to Hubert. He knew our city's codes and how to work with them. In fact, he was offered a job by our city's planning department, they liked him so much. I suspect we got a friendly ref's whistle, so to speak, because our city planners just straight up liked Hubert. I write this after just completing a year+ long project with Hubert and his guys. And I'm not going to lie, we're a bit sad that they will not be in our lives anymore. Ask yourself, have you ever heard anyone say that about their contractor? We were lucky... but you can be too! Hire them and thank me later! (By the way, he did not ask me to write this. I felt compelled. The least I can do to return to return the favor. He did not build it; he made it happen.)

Hubert and team renovated our house: 2 bathrooms, 1 kitchen, removed a load-bearing wall, new…read moreelectric wiring & subpanel. Everything looks great now and we're very happy. They took care of the permits, structural, plumbing, electric, etc. The entire project took about 5 months and we had good communication with Hubert throughout this time. We selected the materials (flooring, fixtures, paint, appliances, etc) and bought them - then Hubert's team would pick them up. The work was structured in about 6 phases with 10% or 20% payments at the completion of each. We also received competing quotes from 3 other GCs and Plus One Construction was the most reasonable while still giving us peace of mind.

We had a great experience working with Ron and his team from OT builder on our bathroom remodeling…read moreproject (Master and Secondary bathroom). From start to finish, the entire experience exceeded our expectations. Ron, was exceptional throughout the project. He was always available whenever we had questions or wanted to discuss changes, and he was very flexible in accommodating our requests. What we especially appreciated was his ability to suggest practical and cost-effective solutions without compromising on quality or the overall look we wanted to achieve. He listened carefully to our feedback and made sure our expectations were met at every stage. One of the more challenging parts of our project was adding a new window with the proper permits. We had approached multiple vendors and contractors before without finding a good solution. Ron and the team went above and beyond to help us navigate the process, obtain the necessary permits, and ultimately make it happen. Also replaced tub with a walk-in shower in secondary bathroom. The quality of the work and finishes has been impressive. The bathrooms turned out beautiful and were exactly what we had visualized--if not better. We were also particularly impressed with Aldo, who worked extensively on the project. He is extremely skilled, knowledgeable, and clearly takes pride in his work. His craftsmanship and attention to detail were evident throughout the finished space. Overall, what stood out to us was the team's commitment to finding solutions and making our vision a reality. Ron made the entire process much easier with his responsiveness, flexibility, and focus on customer satisfaction, while Aldo and the team delivered excellent craftsmanship. I will certainly want to work again on future projects

Ok, so I am a seriously anal human being when it comes to finding the right service provider at the…read moreright price. I interviewed -- and I kid you not -- eight different Bay Area contractors just to get a feel for pricing, transparency, and overall vibe. OT Bay stood out immediately. Ron, our project manager, has been consistently honest, kind, and communicative from day one. There was no pressure or vague answers -- just clear explanations and realistic expectations. That alone made a big difference for me. We hired OT Bay to demolish and remodel our kitchen countertops, fireplace, and shower. The process was organized, the crew was professional and respectful of our home, and the work turned out beautifully. They showed up when they said they would and followed through on what was discussed. We did run into a few design issues along the way -- completely on us -- and OT Bay was incredibly accommodating. Instead of making it stressful or transactional, they were understanding and proactive in helping us adjust the plan. Ron would often say that he wanted us to walk away loving the finished work, and I genuinely feel like he meant that. He worked with us to make sure we were happy with the outcome. I'm always cautious about getting taken advantage of with service providers, especially when pricing isn't rigidly set. From day one, OT Bay was transparent and straightforward, and over time that built a level of trust I honestly didn't expect to have with a contractor. If you're looking for a team that communicates clearly, handles challenges professionally, and stands behind their work, OT Bay Builders is worth considering. Ron and his team were a solid choice for us.

I was skeptical at first as baur and sons construction recently opened, after I meet Ron I was…read moreamazed with is knowledge and experience he listened to our concerns and help with designing our kitchen, ron was the only contractor who didnt felt like a sell, we are thrilled with the results and the management of our project. Ron is absolutely passionate about is work. Thank you Ron and baur and sons construction for the amazing experience.

They did a fantastic job remodeling my 2 bathrooms and kitchen. Team of hard working guys, on time,…read moreaccurate, kind and very professional. I enjoyed the entire process and we are very pleased with the results. Anyone who desires high quality renovation in the Bay Area should give this guys a call.

Nathan and his team are fantastic…read more I worked with Nathan on a full-gut, fully permitted renovation project. Having talked to multiple GCs to get quotes, it was clear Nathan had a very honest and reasonable approach. He also was happy to show his previous work as an example. It's also a great sign that he has a good relationship with his past client, and I can see why, now being one of them. Even after the project had mostly finished, Nathan was still helping to touch up any minor issues the previous client had. This amount of service really convinced me Nathan was the right person to go with. Nathan worked with me diligently throughout the planning phase, addressing any hiccups. He is also great at handling inspections and it was completely hands-off from me, which gave me great peace of mind. During construction, his team worked quickly, efficiently, and with high quality. He and the foreman had a great understanding of construction techniques and would explain in detail exactly what we needed to do. This gave me a great understanding of what exactly was going on in my house and give me confidence in the construction quality. Nathan was flexible with schedule. We were able to meet almost every week during the critical times and every other week otherwise to go over updates and scope of work. When needing to hit critical deadlines, Nathan and his team delivered. When decision points came up, we would go over options and he would give his advice. We were always able to quickly come to a decision. When issues came up during the build that required going a more expensive than expected route, Nathan often quietly addressed them without adding an extra charges. While I tried my best to avoid changes in scope, they inevitably come up. Some of these things Nathan covered for me. For everything else we were always able to find a reasonable path forward. When I pointed out small quality issues, Nathan didn't hesitate to get them addressed. The attention to detail is great - we acclimated the hardwood, beautifully mitered waterfall edges, installed clean under cabinet lighting, got the walls down super smooth and touched up all imperfections, custom arches were clean and perfectly curved, trims and baseboards were seamless - the list goes on. He also has a great network of skilled laborers and suppliers that all help reduce the cost a little and ensure expert quality. While the overall schedule did push out a bit (which seems inevitable in construction), the end result was worth the wait and I'm overall very happy with the quality of work and finishes. I think the best thing with Nathan is that it makes the stressful process of home renovation as stress-free as possible, and you can be rest assured he will get you across the finish line with a result that you will be happy with.

I'd like to begin by saying that we had hired Nathan as project manager once before to remodel our…read moremaster bathroom. Because we were so happy with the entire process of that job, we wanted him to handle our kitchen remodel as well. The kitchen turned out great and we are very happy with the result but there were a few problems along the way. Ours was a pretty straightforward remodel, we wanted to paint our kitchen cabinets which were original to the home built in 1969, place new porcelain countertops with a waterfall at two ends, replace the vinyl flooring with porcelain planks, and repaint the walls and ceiling. Our kitchen is a rather small galley type kitchen, so the project wasn't huge, and was expected to be completed within 5-6 weeks. Things got off to a slow start, the installation of the floor took 5 days, and didn't include the grouting which was accomplished by a different employee on a separate day, so it actually took 6 days. The installer did a nice job, but was exceedingly slow. The flooring was covered with construction paper to protect it before the grout had been cleaned off, so when it did come time to clean it, the grout had completely dried, and was difficult to remove, and took an additional full day to complete. It was estimated that 3 slabs of porcelain would be needed for the counters, but we wanted to buy an extra slab because the veining on the porcelain we had selected was complex, and we wanted the sections to flow as perfectly as possible. After the countertops were installed, which turned out amazingly well, a crack developed in one section that ran from the front of the counter all the way to the wall. Nathan was great about the whole thing and agreed to obtain another slab in order to replace it, which he did. Almost immediately, the replaced section developed a crack in exactly the same spot as the first. It was at this point that it was realized that our counters weren't perfectly flat and level, nor were they sufficiently rigid, which is a must for porcelain slabs as they are somewhat fragile. After some adjustments which included the addition of an underlayer of Hardie board and some reinforcement of the counters structure to increase the rigidity, a 3rd section was placed. The matching of the veining was not as perfect as the first installation. This was disappointing, but we would have accepted that, however, because the height of the counter had been raised due to the installation of the Hardie board underneath, the waterfall end was no longer long enough to reach the floor. Without consulting us, the fabricator spliced on a narrow strip at the floor level which did not match the veining at all and noticeably stood out. I messaged Nathan right away, and he agreed that this was not an acceptable solution, and agreed to obtain even more counter material to replace the waterfall section. At this point I was becoming slightly annoyed and asked that two slabs be obtained so that the entire section of countertop, the waterfall as well as the next section which adjoined the piece that had cracked twice could once again be matched to the level that the original installation had obtained, and without hesitation, Nathan agreed, and much to his credit, and the craftsmanship of the fabricator, the 4th attempt came out beautifully, and we are delighted with the way it now looks. The project ended up taking a little more than 9 weeks instead of 6, however, because the installation took longer than expected, we had to halt progress for 4 days for a previously planned vacation, and an additional 2 days when we had another pressing matter to attend to that was originally scheduled to be beyond the expected completion date, so that six days was on us but only necessary because the project ran longer than anticipated. I was going to rate the job as 4 stars because of the problems with the porcelain installation, but because Nathan was so understanding and easy to work with, and went the extra mile to ensure a quality job in the end, we decided to give True Builders the full 5 stars. To sum up, we are delighted with our new kitchen, but we think that a lot of the delay and frustration could have been avoided if someone had checked to ensure that our cabinets were suitable for the installation of porcelain slabs prior to the actual installation. Despite that, the work was completed to our satisfaction, and Nathan was terrific throughout the entire process, we couldn't be happier with the end result.