I purchased an Africa Twin almost a year ago and it was a great experience with Rob and JT. I…read morerecently found the right switch cluster was lose and vibrating. I took it to San Jose Honda GP Sports and they said its not covered under warranty. I went to Hollister Honda today and they fixed it right away!! Rob and JT were fantastic as usual and I met the owner who went out of his way to explain they will always look after their customers!! I am so impressed with this business I recommend everyone go there for a bike or a side by side!!

If you're considering selling your motorcycle on consignment through Hollister Powersports, I'd…read morerecommend looking elsewhere. Before they'll accept a bike on consignment, they charge $200 for a health and safety inspection. My 2018 Indian Scout Bobber had fewer than 4,000 miles, was in excellent condition, and passed that inspection without issue. After my bike sat on their showroom floor for 10 months, I received a call saying they could no longer sell it unless I paid approximately $700 to replace the fork seals and another $150 for a new battery. The battery recommendation made no sense because I had installed a brand-new battery only a month before dropping the bike off. It also appears the battery was never kept on a tender during the 10 months they had possession of it. When I picked up my motorcycle, I discovered a large scratch on the top of the rear fender that was not there when I left it. They denied any responsibility. To make matters worse, they still tried to charge me to replace the battery before releasing my bike. Overall, I left disappointed with the communication, the care taken with my motorcycle, and what felt like unnecessary repair recommendations after almost a year of waiting. I would not use their consignment service again.

Mike was really helpful with my purchase for my kids first dirt bike. Really friendly and…read moreknowledgeable, I will definitely come back for my next purchase.

There aren't many dealers around like Cycle Stop any more. There is more knowledge between Mike…read moreand Jan than the rest of county's dealers combined. I have to laugh at the guy from Pebble Beach with the one star review. This isn't the peninsula, bro, if you need something you need politely ask. This shop is a no-nonsense, old-school shop. They don't have a ton of inventory, but if it comes from Honda, these guys can get it for you. They also can get stuff through the typical distribution channels that supply all the other shops. I just wish Honda made a bike I like, but thats another story. For now I use Cycle Stop for ALL of my moto needs, Honda or not. We're getting a Trail 125 for the wife this year and Mike will be the only guy I'd get it from. My only issue with them, is that I always plan to stop in for some Motul800 and wind up talking to them for an hour. That gets me in more trouble than the spending.

Starting off the review, I submitted an information request online and received no response the…read morenext day, which is usually not the case for most dealerships. They typically respond quickly to any leads to make a sale. So, I called the dealership the following afternoon to ask about fees. They informed me that each bike is different and could have varying fees, so they couldn't (or wouldn't) give me an out-the-door price over the phone. About 15 minutes after my call, I received a call back from a salesperson. I told them that it seemed like a good deal, but I didn't want the $1,999 price to increase significantly due to bogus/high fees. They absolutely refused to provide any pricing over the phone, which is an automatic red flag in my opinion. Their excuse was that only "normal fees" would apply, and they claimed to be super short-staffed, unable to do paperwork for everyone. An employee named Tyler assured me that he was handling sales, service, and everything else at the shop, so he couldn't provide an out-the-door price because he was just too busy. I have dealt with many honest dealerships, and while they might not have known the out-the-door price immediately, they either ran the numbers and called me back or emailed me a PDF/document with the complete price. Hollister Powersports goes one step further and shows the fees you'll be charged, such as freight, destination, and setup fees, directly on their website. The lack of transparency at this dealer is disappointing and would love to give them my business but I won't go in if they're going to play games. I've owned multiple motorcycles over the years, and only the dishonest dealers operate in this manner. I've even completed motorcycle sales entirely over the phone and had them delivered without hassle(Eurocycle Sonoma). The dealer provided me with the out-the-door price with minimal hassle; it just took some time. I'd advise to avoid this place and avoid the headache and frustration that comes with dishonest dealerships. Update: After cancelling my appointment with the salesperson over the phone they kept trying to avoid giving me a price over the phone. I declined and told them I'd only deal with more transparent dealerships. They gave me a call shortly after and left a voicemail saying that we could "work something out over the phone". If we had started with that conversation in the first place I'd likely have purchased the bike outright. I'd have known my out the door price and overall felt better overall about the experience. The management/ownership of this dealership needs to change tactics on how they go about sales. I will say throughout that the salesperson Tyler was polite and was never rude to me over the phone. Of course as always with businesses the employees are great but are kneecapped by managements blindness to the customer experience.

I Called to try to reach the parts department to ask and see if they had a part in stock or could…read moreorder one for me I stayed on the line while it was getting me connected to someone a lady answered said "it's" and then I heard her slam the phone and it next hung up I don't know if they just wish for people to show up instead or don't want to help people out at all?

I wish I could give this place 20 stars it's so great! The funny thing is I never thought I would…read morebe grateful for my motorcycle almost getting stolen/getting damaged because if it hadn't happened I never would've found this amazing place I called Evolution Friday afternoon, told them what happened and they told me I could bring in the bike the next day. I came in this morning and was greeted by two of the kindest gentleman I have ever met. They were both incredibly patient, thoughtful and empathetic while we discussed the damage and what my options would be. I came back at the end of the day to some very good news and the even better unexpected news that they would go over my estimate with me to see where I could save on sourcing parts for the repair! Given that the last two shops I went to straight up lied and fudged the hell out of the estimate(to the point where I almost lost my bike because they claimed so much that State Farm wanted to total loss it) I was obviously nervous about going to a new shop to potentially have the same thing happen. I'm so happy to say I've found a new shop for life and that I've finally found people I can trust with my most precious belonging. Thank you guys so much for everything, you guys are the absolute best

"This was the second time I took my motorcycle in for repairs, and I absolutely love their service…read more The staff are incredibly kind, and they were quick to diagnose the problem. They gave me a fair price, and their exceptional friendliness keeps me coming back. I definitely recommend them!"

The negative reviews are all from people who are probably just picky yuppies.... I don't know how…read moreelse to say it. The owner is a stand up guy that is fair with everything. Straight shooter, no BS. The owner saved my butt about two years ago when I had a primary gasket fail and started dumping oil everywhere. It was 20 mins after they closed on a Saturday when I called him and told him what happened. I was a few blocks away, he waited till we got there and changed the gasket and filled it back up with oil for less than 20$. Every since then I have told everyone about this place. If I didn't live 125 miles away I would be in more often but every time I go to SC I have to stop. You can't go wrong if you need something there.

E-bike repair services are not offered at this shop. It's quite inconvenient because they are 1 of…read more2 bike shops in town. Gears and disc brakes the same whether on a regular bike or an e-bike.

Great dealership! The staff and sales person were very friendly and the whole process of buying a…read morecar was painless. I feel that I got a really good deal after shopping around for a WHILE! These guys really came through and I'm lucky they did as my lease was coming due and I was running out of time. Thanks so much for the great service and selling me a great car!!

Went here to check out a car they had listed on Facebook marketplace, ended up getting the run…read morearound from the salesman. Car was more damaged than what was shown in pictures, and had 10k more miles than listed. In addition he had issues with the car alarm randomly going off. After showing interest in a straight trade while communicating on Facebook, he then tried to backtrack, claiming my car was worth $700. Would not recommend going here, you're better off with a private seller or real dealership.