When you're dealing with any government agency I find it best to be prepared. Understand the…read moreprocess and what is needed, especially what docs you need to present. With AI technology quickly becoming more prevalent many government agencies are not allowing walk ins except for certain cases. You will be required to make an appointment. We found this to be true with the Consulate here. In the state of California there are only 2 locations. The Consulate General of the Republic of Korea can be found in San Francisco and Los Angeles. The San Francisco office also consuls over Colorado, Utah and Wyoming while the Los Angeles office includes Arizona, Nevada and New Mexico. We needed to renew a Korean passport. After visiting the website we found the steps fairly easy to follow. For any other office it is best to check their own respective websites. The steps are not standard and can be entirely different. We made an online appointment through the 365 Overseas Korean Portal. The appointment was 1.5 weeks away. I thought it would be much further out but thankful for the shorter time. You then need to fill out their form and submit that. It's basic information and what it is you're trying to do. Simple. With that set we went through the steps again to make sure we had the proper documents needed. In this case your Korean passport a valid U.S. passport/Green Card/Visa. You also need your Driver's License and work permits. They wanted photo copies. Luckily they have a copy machine there for 25cents a copy. Not bad just remember to bring quarters. You will also need a passport size photo taken by a professional. This part use to erq me. If you don't have that, this consulate has a photo booth on the premises for you to take that photo. And it's free of charge. When you sit in the booth it tells you what to do. Tilt your head up, turn to the left, etc. It was great. This office only accepts cash, and had to be the exact amount. Found that strange. Not sure if that's true for all the others and is best to check those websites. The good thing is this office has a change machine. It's best to figure what fees you need to pay, and what the total is so you know what the exact amount is. We brought this with us and extra cash in case there would be something surprisingly we would have to pay for. That didn't happen. It also adivses to bring a self addressed express mail envelope for them to mail your passport . In our case, however, that option was not available.. How that was going to be handled would have to wait till the appointment. Right next to the consulate is a parking lot. It is not free unless you have an appointment with the consulate and you get your ticket validated. Fulfill those 2 requirements and your parking is free. If not be prepared to pop some twenties. Not sure if they give change. It is also important to note this office closes at noon to break for lunch. So, plan your visits accordingly or you could be waiting longer than you like. Our appointment was at 11:00 to 11:30. We got there at 11:11 on a Wednesday. Once you're in there you need to make the copies you need. We did. Get your photo. We did and it was actually fun. Then, you can take a number to be qued. There were 4 people before us not all were renewing passports. And only 2 tellers. The reviews talk badly about teller #2. She was not there. And they talked sweetly of number 7. He was not there either. When our number was called I was surprised we waited only 26 minutes. We presented our documents and stated what my wife needed. The agent started going through the paper work, clattering away filling in digital forms and documents and glancing at other references to ensure she was doing everything correctly. And in 9 minutes it was done. She said everything was good and needed to return on a specific date to pick up the passport. If we cannot pick it up that day, we could pick it up any other day they are open. We would not need to stand in line just go to the front teller to request it and it would be there. I guess the brown bag of food was not needed. This whole process may seem confusing and frustrating but in taking the time to review it was easier than expected. The steps\instructions were very clear. The copy machine, change machine and photo booth were big pluses. The agents were nice and pleasant. Why can't they all be like this?

If you are coming here please be over prepared. If you are assisting your elderly parents with…read moreSocial Security make sure they themselves have their korean documents ready and make copies of your id's passports and resident card. They have photo copy machine but it would cost 25 cents a page. Also make sure they know their korena social number or ID and fmaily name including their mother and father id information. They are friendly but not as helpful. Def felt like I landed in korea. If your korean ain't the best good luck lol. All the paperwork they give you will be in korean. If you need a american version for your document go to thr website and print it out and they will notarize it for you. It's a hassle trust me. Be prepared if you dnt want to do multiple trips. Parking is free w validation. It's right n3dt door behind the gas station. They make u go to different ppl for different things. Good luck.

Mónica and Carlos We're very helpful. I'm very happy with their customer service. They are very…read morekind and helpful. I've always been disappointed when I visit our Mexican consulado for the first time I feel happy and not afraid of going for help. God bless you all.

I was a little bit nervous going in, but it was actually really easy even though I didn't get…read moreanything done because of my situation they're very helpful and I couldn't be more proud to have gone there and to be attended by them

I just want to share my experience…read more.. My daughters and I went to the Philippines Consulate today for renewal of their passports and it was the best experience! It was fast,easy and they were all really friendly staff that ranks way beyond our expectations that I hear from others, and In less than an hour we were out! We are grateful for their reliability!

Today's visit was for my Mama's and they have improved a lot and made so many changes and made a…read moregreat improvement. So pleased to our visit today. Shout out to Rommel for an excellent service today for my Mama.

Be prepared for a 2-4 hour wait! I came to apply for a China visa and the wait was so long. Be sure…read moreto finish your application online and wait until they approve it to come in or you'll be coming for nothing! Once your number is called, the process is very simple and fast. The wait for picking up your passport is much faster than the wait for dropping off your passport. Parking is metered and there's lots of great restaurants all around!

Experience is ok, but honestly I can't imagine it being anything other than ok. The wait time was…read morekind of abysmal though? FYI if you're getting your Chinese visa and doing it with someone else, you can just send one person. My husband and I came didn't know that, so we came together, but once our visas got processed you have to come back, so he just came by himself as he was in the area for work to pick them up. The wait time to submit our papers took like 2 hours and we went on a supposedly off time/day (Monday, I believe? Like an hour before closing). I wasn't sure what the protocol was for if we went past closing hours, but looks like the rule is you can come in up until closing, and they'll process everyone inside of the room. The employees are firm/strict on the rules, but fair. I witnessed a couple get their visas denied because of a very specific situation, so just make sure to like quadruple check everything beforehand or else you'll have to come all the way back... Parking is kind of abysmal. There's metered parking, but it can take a while to find a spot if it gets busy, which we had issue finding.

Outstanding!…read more Although I faced difficulties booking my appointment online for several weeks, it was a breeze once I spoke to them over the phone and they explained the necessary steps. Finally, after successfully renewing my passport, checking in, and being served promptly, I had a wonderful experience. Everyone was incredibly friendly, and the time it took to enter and exit was incredibly quick. They also informed me that I can now obtain dual citizenship without the approval of the German government. Vielen lieben Dank, Martina!

After trying to get a Schengen visa at the Italian consulate for almost TWO MONTHS, going there…read moreonce, getting the WORST possible customer service from absolute jerks working at the Italian consulate, and then trying to unsuccessfully schedule a follow-up appointment on their completely useless website, we finally gave up, and decided that if Italy doesn't want tourists, then we don't want to go to Italy. Instead decided to go to Germany. The application process at their BLS Services visa center was flawless! We scheduled an appointment online for the next morning. Brought all documents, some were missing, but the lady looked thru every single item, corrected and reprinted the application, redone the photo, and helped to prepare the package as needed. The same day, the package was at the consulate. LESS than a week later, we got an email that the passport is ready for pick up. We drove to LA, picked up the passport without waiting, and now packing our bags to go to Germany! What a difference! Don't waste your time on rude, obnoxious, classless clowns at the Italian Consulate, not worth the stress. Go to where people mean business and actually want you to visit their country!

Make sure everything is in a folder together. You watch from the door way a security guard dropping…read moreoff your stuff in this random box. You check in at the lobby they ask for your ID AND you tell them drop off. Then you go up and you literally drop off your stuff. No one to greet you but a security guard. I don't even know what stars to give. Just wanted to inform.

Appointment system is misleading…read more Had a 1:15 PM appointment and arrived 20mins early. There were 4people scheduled for the exact same time slot, and only one staff member in the beginning assisting. After checking in, we were told to take a number and wait, like a walk-in system. At that point, the appointment time had no impact on service order, it became first come, first served based on ticket number. Facts: * Multiple clients booked at the same time * Single staff opening window after 1:15p and handling all cases in the beginning * Ticket/queue system overrides appointments * Wait time extends well beyond scheduled slot This is not a true appointment system. It functions as a general queue with scheduled entry, which is misleading. Also, this office is in downtown Los Angeles where parking is paid, so delays directly increase out-of-pocket costs for visitors. Either honor appointment times with proper staffing or clearly state that service is handled as a queue so people can plan accordingly. This is a ridiculous system that is not Japanese standards

Not sure why there are so many negative reviews, The point…read moreis you have to be and go ready with all documents needed. Si no saben porque documentos exactamente se les va a preguntar leanlo en la página antes de presentarse a su cita para que todo les salga bien y si no tienen los documentos en regla lo mejor es arreglar sus documentos y despues hacer su cita. Hay estacionamiento al cruzar de la calle por $20.00 Rocio en servicio al cliente me atendiò y me explicò/ contestó muy bien todas mis preguntas para adquirirles ciudadania Mexicana a mis hijos nacidos aqui en Estados Unidos.

Worst experience ever the way they use the Logistics of time to process documents is so bad. Not…read moreeven sure why they give u an appointment if they don't even. Follow the time appropriate my appointment was at 10:30 am and didn't leave the office till 3:30 Don't even try talking to the Consulate cause her answer was that she is overwhelmed and over worked she process over 500 applications a day all by herself. She doesn't even want to listen to your complaints because she already has her answer on auto answer. Then her staff agreed and smile that talking to her is a waste of time. It goes thru one ear and comes out another. Norma Aguilar needs help

I needed to process a testament. I went in to get the details and fill out the form, as previously…read moreinstructed by the staff. They told me it could take up to six weeks for them to call with the appointment. They called me at the fourth week. They informed me what was required and gave me the date and time. One day before the appointment, they called to remind me. During the process everyone was very cordial and professional. I had previously tried the website. I wish I would of gone into the consulate sooner instead of wasting time on the website. Also, there is plenty of enclosed parking on the building across the consulate. You can park for free on the third floor. Do not park on the street. Most of it is No Parkin Zone. I have visited this consulate many times for other purposes and my experience has always been very positive.

For one, the security in the front is not friendly. Second, the process to obtain a passport or ID…read moretook literally all day. I got there at 7:15 and left at 5pm. Their system is unorganized and unreliable. It is sad to see that "your own people cannot treat you well." Things need to change. If you go be prepared to be there ALL day.

Way better experience than Fresno Consulate…read more This place was quick and the process would not have been easier. You make the appointment online or through the phone. They have a link with what you will need. You show up, let them know what you're there for they check the documents and you go inside. Inside you wait in line again and they check everything, now you just wait for the passport and matricula which they hand you that same day. Quick and easy. Some employees are extremely rude specifically the lady working at the INE check in. She was arguing with everyone for no reason. Telling people to send their money to their family in Mexico, and idk what else she was going on about. Anyways besides her everyone else was really helpful and guided us through the process very quickly. I think I spent a total of 3 hours there but it was for 3 people. Huge plus that they hand you the documents right then and there that way you don't have to wait for them in the mail.

I had an appt on 6/6/25. Somehow I ended up scheduling the wrong type of appt but I was able to see…read morea rep to explain what documents I need to proceed. With all the bad reviews I was a bit nervous, but I had a great experience. The people here were very pleasant. Yunuen and Maritza were exceptional, very polite and professional, I thank them both for their service. Salvador who was at the front counter, was also very pleasant and polite. Empleadas Yunuen y Maritza son dos empleadas excepsional, Profesionales y placer haberme tocado con ellas. El Señor Salvador también fue muy paciente y profesional con mi esposo que también necesitaba asistencia.