We can to this agency after using a different one and wow, they have been awesome. We have never…read morehad a day without coverage. Even when they are not scheduled to provide care, they have been able to provide us coverage as needed. Dealing with James, Laurie and Stacy has been so easy. The providers that have come to the house have been great!

When looking for care for your ailing and aging parent as a lone caregiver to catch a rare break…read more.. there is stress and worry. When you contact a caregiving business the least one should expect is good communication, follow through with you and that they are communicating with each other. This was not my experience with Visiting Angels. They wasted almost two weeks when I could have been looking elsewhere with their internal confusion. They did ask for $1000 up front a lot though.

This was one of the better home care agencies I found, most of them are not good. They provided a…read moregood aide on a consistent basis, which is more than most agencies could provide. However it was only one aide, apparently they didnt have any more who could work in my area, and the aide ended up quitting after a while citing the care was getting too difficult

They are kind of expensive, but the care is excellent. I am very happy with them. They have been…read morethere always. Fred , the care coordinator is abrupt at times but friendly.

I hired this company for several weeks following an operation. TWO of its employees including…read moreShanell stole money and/or personal property from me. Obviously this company does not adequately vet their employees. When reported, the management expressed no concern and believed I was in error. Kevin's response is surprising. The phone wasn't even the issue. What about the property and money that was stolen? My biggest concern is how many elderly clients would not be able to figure out what was happening? The lack of concern and dismissal from the agency owner is very concerning.

Amazing group of people helping bring the best quality of life to every client and family they work…read morewith. Reliable ,compassionate,and the coordinator helps throughout all aspects from insurance issues to cpap program,to prsonal care aids to help in all aspects of clients person care,companionship, cooking and lots more. You'd be lucky to have any of caregivers take care of your family.

Upstate Care Coordination worked with my family when my father needed 24/7 care. The care we…read morereceived from Val, the owner, and the aides that took care of our father was exceptional. Val went above and beyond to always make sure our father had the best possible care. The aides were kind and caring with our father and his family. We always felt we were in very capable hands with Val and her staff. We had need for very recent last minute care. One phone call to Care Coordination and we immediately had someone to take care of another loved one. Thank you, Val, and your staff for taking such good care of us and helping us through very stressful situations.

As a CDPHP Medicare Advantage policy holder, I was so shocked to learn, we will no longer be able…read moreto avail ourselves of the medical care you provide in home. I wanted to say THANK YOU to all those who gave us quality care anytime I called. The lifeline was there day, night, weekends anytime we couldn't see our Physician. You saved us from costly trips, and lengthy wait times in the ER or to OnCall. You provided care to my husband when he had neck survey. We so appreciate your dedication that went above and beyond. The follow-up phone calls to see how we were doing. When I received my letter saying we would not be able to use your services. I felt like a kick in the gut. No explanation as to why? Guess there's no way of getting you back? Ahh had to ask. To all the staff, and there were so many to name, THANK YOU from the bottom of my heart for all that you have done for my husband and me. This is so hard to write. So I will just say, goodbye and we will miss all of you. With warm regards, Darlene Evans

Robyn is helping to care for my elderly parents, 90 and 92 years old, who are still living in their…read moreown home. She is patient, kind, respectful and very attentive. She does not hesitate to take on new tasks, and will look for ways to be helpful. While we did hire for her medical care-taking, the fact that she has a nursing background makes my siblings and I feel better having her around as another pair of eyes on my parents. She is supportive and helpful, and my parents look forward to each time she works with them. I would recommend her for your elderly parents.

From the owner: Safe, reliable, comfortable care at your home! Meal preparation, house cleaning, grocery shopping,…read moredoctor's appointments, pet care and companionship.

Estela (from Judy's Angels) has been working for me for about 6 months since I became disabled with…read morecancer & Lyme disease. She has been very reliable about coming on time twice a week and cleaning my house (vacuuming, dusting, washing floors etc) and helping with the laundry, changing the bed, sorting through papers & books (organizing) and she is very pleasant and good company. I feel I can count on her to do whatever I need and she's a quick study if I ask her to do something with which she may be unfamiliar and she learns fast. I recommend Judy's Angels to anyone who needs household help and/or personal care services. Hila Kummins, Haydenville MA

From the owner: Judy's Angels Care provides in-home health and personal care for seniors, individuals with…read moredisabilities and families in western Massachusetts. We're a small, family-owned business that offer bilingual home care and focus solely on the well-being of our clients. Our professional team of certified nursing assistants and home makers have taken a personalized approach on making our clients' needs our top priority by providing services with the kindness and knowledge learned from years of caring and experience. We are a compassionate family who truly want to make a difference in each client's life which is why our slogan is "Quality Care on Purpose" ​Our services are flexible and can be arranged for as little as a few hours a week or as many as 24 hours a day, seven days a week including holidays.

I have been in the senior services industry for many years. I have never seen a staff more…read morecommitted to their commuity than I have at Loudonville Assisted Living Residence. As a former home care provider, I had two of my clients move from their homes where they were struggling to maintain their independence, into assisted living at Loudonville ALR. Both of them flourished in the community, where I often visited. They enjoyed the activities, the staff, and they loved the food! I was so impressed, that I joined the Loudonville Assisted Living Residence family as an employee. My time here has only strengthened my opinion that this is a great community. I love my job! The staff is kind, caring and committed. The residents are engaged and happy. (And the food is amazing!) I would highly recommend Loudonville ALR as a great place to work, and a great place to live!

My mother was a resident at The Loudonville Home for Adults for seven years in both the assisted…read moreliving section and the memory care section. When looking for a home for your parent(s) you want only the best for them. It needs to be a place where they are safe and loved and treated with dignity and respect. Not only did The Loudonville Home provide all those things but they also treated mom and me like family. If you are looking for a wonderful, loving facility for someone you love Loudonville Home is the place.