I don't know anything about Trek-brand bicycles, but they service other brands of non-electric…read morebikes here and the service is great. They seem to pretty reliably get your bike back within 24 hours, and they diagnosed a tricky problem and came up with a very reasonable solution. They definitely seemed to know what they were doing. It didn't feel like they were trying to get the work or the cost up. They used parts I brought in. Parking is obviously easy in the huge shopping center lot.

By far the best service at a bike shop I've gotten in the Boston area so far. Prior to this, I had…read morebeen going to Belmont Wheelworks and being demoralized each time by the lack of acknowledgement or help (guess I'm not their target demographic). Seriously considering taking my (non-Trek) bike here in the future for any repairs or maintenance. We were heading back home when I got a flat right in front of Trader Joe's across the street. Thankfully my husband remembered there was a Trek in the nearby plaza. The guys in the store couldn't be nicer! My tire was fixed, my pressure was upped, and I was back in business in less than half an hour. Addison in particular was really kind and didn't make me feel dumb for asking a question. Superb customer service, not enough good things to say. Also, if you're any sort of trail nerd, the store itself is pretty cool with photos on the walls of nearby trails laying out the distance and route.

blah. i've been here three times and had a lackluster experience each time. either ignored or…read moregrumped at. Brought my bike in to the owner to get a minor fix and they did a quick bad job charged me a lot then did not address it when i brought it back. most importantly as a community bike shop i didn't feel like they cared much about the community. what's the point then? bummer. I tend to go out of my way to not go to this place. check it out you may have a better experience.

When Choosing the right bike shop,you should be looking for direct customer attention,reasonable…read moreprices,quality of product and many more things. With Quad Cycles,you get everything you deserve and nothing false about that! I'll never need to visit another bike shop! thanks to Rustem and Rodell

This is an amazing bike shop. The service from check in to check out is superlative. I bought a…read morevery beat up mountain bike that had not been taken care of, maybe ever. They were totally non judgmental. Offered some ideas to fix the bike. Sent me a written estimate and within a week it was better than new. This is my now go-to bike shop. Smart, generous with their time and the prices are more than fair. I highly recommend this shop.

What an amazing bike shop. This place was teaming with activity. So very many bikes and options to…read moredrool over. We were helped by the owner Brian and a member of his staff named Patrick. Both were super helpful with answering all our questions about sizes and brands and options that best fit my friend's budget. We ended up chatting and having a great time while moving forward with their purchase. Top notch!!!

I'd caution anyone against buying a bike here…read more I went in fully intending to leave with a mountain bike. I had narrowed it down to two models, and the sales associate (Eric) was great. He helped me find the exact bikes for my needs and offered to build my top choice so I could test it out (it was a difference size than what they had on the floor). Everything was great until the owner, Charles, came over. He totally tanked the sale. He forbid his employee from taking the bike out of the box and told me I had to drop $1,000 to buy it before I could even sit on it. Unbelievable way to do business. Charles didn't just lose a sale, he lost a local customer who was planning to bring three bikes (including an e-bike) there for service. After meeting the owner I wouldn't trust them not to rip me off. We went to Landry's instead and had a much better experience. Avoid Casa/Amped.

Just ordered my e-bike at Casa Bikes and want to do a shout out to Daisy. She was extremely helpful…read moreand knowledgeable about the e-bikes. Highly recommend this shop.

It's been more than a decade since my first wonderful experience at this fantastic bike store, and…read moreonce again it did not disappoint! From the easy to use website with up to date information, to the person answering the phones who knew exactly what was in stock and had the bike I was interested in locked up outside ready for me to ride, it was an absolute pleasure to buy a new bike with zero snags. The selection in this store is much bigger than it might first appear- they're known for cargo bikes and an increasingly large supply of electric cargos, but they have kid's balance bikes and the lovely step through commuter bike in the pic, too. Their website is very easy to search for what you want in advance. You can also get all the things you need to put your new bike in use from racks, bags, baskets, bells, gear, and safety supplies. It was fast and easy to select high quality items and they attached it all so my bike was done and ready to take home that day. Another huge advantage over the first time I bought a perfect bike- bike lanes! You can try your new bike in a safe bike lane before cutting back to the store on a side street then a less well traveled road. Gives you a little descent, little bumpiness, and a little ascent so you can get a real feel for the bike. I love that there's no pressure, just a plan to help you find what works best for you. So happy with my purchase!

Bicycle Belle has closed for good. Yes, the shop is gone as of July 2026. The owner pioneered cargo…read morebikes and city bikes with entrepreneurial courage, and she succeeded. Succeeded so well that the bigger bike shops in the area also started city bikes like Gazelle and cargo bikes. So the small pioneering shops go, as in all other branches... Much, much missed.

Not as expected. When he checked the bike he said he would do breaks, chain, back hub, and tune it…read moreup for $175. When I picked it up, he charged $150 for breaks, chain, and tune up. He had not done the back hub. He said it would cost $40 more and would take a few days. I asked what he did for the tune up. He would not say. He does not provide a receipt listing the items to be repaired so there is no documentation of what the understanding was. Bottom line: he did not keep his word and I'm not going back.

Mike's a pro. Affordable. Quick turn around. Attentive…read more Would definitely recommend to anyone who wants to 'buy local'.

From the outside, ATA Cycle looks like the kind of place where very serious cyclists drop $20K on a…read morebike without blinking. And yes, that world definitely exists here--but what surprised me is how welcoming and useful it is even if you're not that person. I first stopped in a few years ago when I was just starting to get more serious about biking. I was in "just looking" mode, but the owner, Husam, ended up having this unexpectedly refreshing take: men think nothing of spending real money on their bikes, and women should feel just as entitled to invest in themselves. It stuck with me. I didn't buy my bike there at the time, but recently went back for a professional fitting ahead of a cross-country ride--and it was 100% worth it. He adjusted me to a shorter reach and narrower handlebars, which completely changed how I ride. I'm now using my hamstrings and glutes much more instead of torching my quads early. He also spotted that my left leg is actually more dominant than my right (never would have guessed that) and gave me exercises to balance things out. I also ended up upgrading my cycling shoes while I was there, and even that made a noticeable difference in power transfer. It's those kinds of small, expert tweaks that really add up. One of my favorite things: once you're a customer, you're always a customer. Husam told me to stop in anytime--for water, the bathroom, or even just to check tire pressure. That kind of low-key, no-pressure support is rare. If I ever buy another bike, I'd absolutely come here. And I highly recommend the fitting--it gives you measurements you can use on any bike going forward.

I contacted ATA Cycle because they were recommended as a shop familiar with Storck Bikes. I'm…read morefinishing a build and only needed a small but essential part--the hardware connecting the saddle to the seatpost. Since I hadn't heard back from Storck, I called ATA hoping for guidance or help sourcing the part. Instead, I got a two-minute conversation that managed to be both unhelpful and dismissive. They told me they don't carry spare parts--fine. But when I asked for help identifying the correct part or sourcing it, they simply repeated what I had already said, offered no direction, and quickly ended the call. At one point, I was even asked where I bought the bike, as if that determined whether the question deserved an answer. It's not the lack of parts that stands out--it's the lack of effort. If this is how they handle someone ready to spend money, it's hard to imagine how they handle actual problems. I'll take my business elsewhere--and suggest others do the same.

So, this review (so far) is based on my interactions with the Dutch Bike folks from afar. I first…read moreheard about them a while ago, in their activities importing awesome dutch bikes to the area. I then got a Groupon for a bike tune-up from them last week, and have been talking to them about solutions for outdoor bike storage (so we don't have to schlep our bikes up our stairs to our condo). Anyway, thus far, they rate highly due to their offering of Groupons, their quick and friendly email replies, their general awesomeness in importing and selling fun bikes, and overall promotion of a bike friendly city. I'll update this post once I actually visit the store (perhaps tomorrow?). Oh, and their hours (not so easily findable on a mobile browser): Monday - Friday : 9 am - 6 pm Saturday : 12 noon - 4 pm Sunday : closed

After spending the summer in Copenhagen and Amsterdam, I fell in love with the ubiquitous Gazelle…read moreand Batavus bikes that gracefully maneuvered the streets. After trying to actually ride one however, I soon realized that with my short little legs, and mediocre biking skills, I was never going to feel comfortable pedaling a tall Dutch Bike up the hills in my home of San Francisco. Coincidentally, my first stop back in the US was Boston, where I had heard they imported a variety of Dutch Bikes and decided to stop in. Although I was told that they were stepping away from their import business, Dan, the proprietor introduced me to a viable alternative in the Lady Swift Bike produced by DBC. Completely hand built, and custom tailored to your specs in New England (with most parts manufactured stateside), this bike is the perfect mix of great engineering and good design. As someone with a design and production background, I fully understand that the R&D that went into developing this bike is not easy to come by domestically, but that DBC has really accomplished something wonderful here. Dan was incredibly passionate about his bikes and the people behind it. After test riding, I absolutely knew why. I've spent a lot of time on bikes that weren't right for me, just because they usually aren't built to fit people like me. However, the Lady Swift was the smoothest, most balanced and comfortable ride I have ever had the pleasure of taking. For posterity's sake, my bike saavy boyfriend also test rode the bike and agreed wholeheartedly. The bikes start at $2500, and include a custom built frame, engineered and painted to your specs, beautiful rust proof components, and internal shifting mechanisms. The full specs can be found on their site, but all I can say is that the final product is one very nice bike, and in my opinion, a downright steal considering the custom fabrication that goes into the bikes. Dan needs $1500 up front to start the work, and has a lifetime guarantee on the bikes. If you aren't happy for whatever reason, send the bike back for your full money back. DBC would rather that you love your bike, than regret your purchase. Unfortunately I did not have that kind of extra scratch kicking around at the time (quitting your job and traveling for an entire summer kind of does that to you) but Dan has my specs on file and was fully understanding about me holding off until I did have the money to front. However, acquiring one of these fine bikes is at the top of my priorities list. From a business perspective, DBC is top rate, and my personal interaction with Dan was extremely positive. As a Bostonian, he was a very enthusiastic guy who genuinely loves his product and his city. He even went so far as to suggest places for us to visit while we were in town and gave us his card to call him if we needed any tips on where to eat. That all said, I can't review the quality of DBC's tune-ups or really ignore the elephant in the living room that is Chris P's review below, but quite frankly, I don't necessarily think that tune-ups would be their forte, nor give a crap why/how/if that incident happened and I don't think it is my, or anyone's business to be the judge of things that happen in a proprietor's personal life here. All I can really say is that I cannot wait to get my hands on one of these jaunty little rides.