I went to go get some Japan yen for my daughter because she going on a school trip and this lady…read morehelped she was well spoken her name was Esmeralda I just wanted to say that she helped me and she was really nice

I went to make an exchange and had a few queries . The person there; Esmeralda, was very helpful…read more The transaction also didn't take very long. Highly recommended!

JENNY IS AMAZING!! A…read morehuge "Thank you" to Jenny!! My husband Joe went to continental to make a transaction and for whatever reason he was having problems where he went. Jenny was very understanding to his situation and it seemed as if she performed a miracle or something because the next thing you know the he walked out of the place a very happy man! He's taken care of things here before and never had issues but today was different, Jenny went above and beyond and we felt it was only right to publically thank her.

Service was fast and friendly. Their exchange rates for pesos was actually slightly better than…read moremost places I came across in Mexico. Will definitely use them again. Extremely convenient to be able to get pesos prior to arriving in Mexico.

I was in urgent need of a check cashing place and since it was a Sunday all banks were closed so i…read morelooked up online for a place that would cash a personal check , and thank God for this place and especially for the sweetest lady that worked there Juanita!! Usually places like this for some reason have the worst employees and service but this place really got lucky hiring someone so professional and attentive also very informative. The charge was 12% for a personal check cashing but that's expected. If im ever in the area and need to cash a check on a Sunday this is definitely the place im stopping by to do so!! And would highly recommend everyone else that is in need of a such service. Again Thank you very much Juanita and whoever hired such a professional caring person for providing a great customer service and a super friendly environment!!

Worst service and co-workers, staffs without wearing masks and protective equipments to protect…read moretheir customers.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. There are no hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was grabbing cash from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is decent. They do share the lot with several other establishments. It can be busy, so the lot may get full. If that happens, just park on the street and walk over. No big deal. Establishment: The establishment itself is very clean, neat, and organized. They definitely have the best rates in town. Whenever I travel, I always go to them to exchange my money. Btw, know your social security when you come here. I forgot mine kinda, and I had to go to the back of the line to figure that out and let others go ahead of me. They will ask for your social if you exchange more than $1,000. Staff: The staff here are very fast, friendly, and helpful. They accept cash.

La señora María no quiso hacer su trabajo de llamar a western unión., tenía un refund que recoger…read morey hiso que yo llamara cuando le dije que ella tenía que llamar me ignoro totalmente, personas como estas que no les gusta su trabajo y no quieren ayudar al cliente no deberían de trabajar en estos lugares.

Got pesos from here after a friend told me they sold them here. Charged me 15 bucks for the…read moreexchange. I dont know how much it would have been at an airport but service was good.

Avoid it! If there was an option for no stars I would have chosen that. Their customer service is…read moreunprofessional. I truly believe they need training to ensure they provide quality customer service. They failed to make my bill payment on time and did not want to issue a refund. They denied their mistake even after showing them evidence. It took a lot before they actually looked at my evidence and realize their mistake. Never going back.

This place was awesome. Easy to find and the tellers or cash handlers were very helpful and quick…read more Will be coming back to exchange currency. Peso to dollars or dollars to pesos, of course in a pinch. Rates are much better down south, but this place does great. Thank you again.

Lady working doesn't have good customer service, always has an attitude like she doesn't get paid…read moreto work there She doesn't know how to spell certain cities/states. This company should hire people that could spell and at least have good customer service attitude. This lady gave my mom the worse attitude when sending money. I wasn't going to write a review because who cares there's other places to send money but it's the closest to my moms house. ANYWAYS, She has turned me away twice and stated to come back when I knew the right location I was sending money to. I even spelled it out on paper and spelled it out loud. And she stated there was no such thing as the location I was telling her. She needs a new job where she can stop being a bitch to customers like she owns the company.

Muy mal servicio al cliente. Lo único que quería era…read moreferiar un cheque. Me hicieron esperar para "verificar" luego de esperar me llamaron para hacer unas preguntas. El muchacho que me marcó me habló con muy mal genio al yo preguntarle algo colgó la llamada. no recomiendo para nada este lugar! Número de la persona que marcó. (866)470-2396

Really bad service. I sent some money and they held it and wouldn't give us accurate information,…read moredifferent excuses so we waisted like 3 hours on the phone and never got a solid answer nor our money

Services are nice. They have boxes for you if you need it. Sending money over to other country is…read moresuper fasts

This company locates on valley blvd in San Gabriel is bad. The clerks are gossiping they don't care…read morethe customers waiting. it happened several times not once or twice. Kim Phu owner should train the clerks how to work and welcome the customers instead of gossiping while customers waiting them for help. No problems gossiping when have no customers. Fired them and hire someone who is responsibility, respected customers and appreciated having easy job.

Got attendant by Siria today, great communication skills helped me get xpectationsplus debit card…read more Whole time w a smile even w my a million question. Amazing!

walked into the store on january 24, 2025 the cashier with red hair lina was bothered because i…read moreasked for singles. she also made a comment about wasting her time under her breath so i asked for her name. then i can hear her getting mad at another customer because he wanted to use moneygram instead of ria management please make sure your cashiers have good customer service because for paying costumers whether we have an account with you guys or not, we deserve to have the best customer service!