Excellent service. I want to thank Jazmín; she is very kind and efficient. I will definitely recommend you. Thank you very much.

Was pretty sketch about cashing a check here but I really needed it. Michael was great when I walked in. Great service with a smile. Thank you! read more

Worst Wells Fargo branch I've dealt with. They never answer the phone, and when someone finally picks up, they refuse to give any information and tell you to come in person for everything. Customer service is terrible, employees act like helping customers is a problem, and deposits take forever. Completely inconvenient and disappointing. read more

rip off they processed a loan without my authorization Fees and late charges are horrendous Just talked too Collections they hung up,on me Terrible collections Dept ,terrible fees and late charges Advise do not get ANY loan from this company read more

I got my check 2 weeks ago and was saving it to put it with the money order so today I came to cash my check and get a money order and Liz was the lady helping me and she didn't want to cash my check and did not give me a proper explanation to why she didn't wanna cash it now I have to drive 20 min to cash it and get the money order also there machine to do the money order wasn't working. I've been to speedy cash before but the one near my house and I have an account with them and she said she couldn't find my account which is bs so tomorrow I'm gonna go to the one by my house and confirm that I still have my account because I know she's bsing. I really am upset because I have to drive further to do this . read more

Need more training .. I have an account here and they're giving me a hard time and wanna charge me 25$ for verification Wtf

Too slowwww. Only 2 workers working at 10:30 AM Tuesday 08/09/21 and they act like they hate their job, with rude attitude when I just came in for a money gram that's all. Now it's 11:15 am and barley being seen. Maybe depend on customer but too slow for me could've taken my business else where read more

I told this place I did not want to continue with the loan process and I wish to cancel it before it ever came to my account. However, they still proceeded to take the money from my account even after clearly stating I did not want the loan. I then needed to pay an interest rate of 50%. My account was charged the full amount due today and I called this place to make sure that this is finally over with and done and the lady who picked up the phone proceeded to talk to me in a condescending tone and did a horrible job at explaining things to me leaving me even more confused than before. read more

So My DL recently expired and I haven't received my new so I called to see if they can help(I'm a registered customer). The gentleman who answer was friendly and said they can assist but they would charge a 2% Fee for payroll check and I took the drive to cash it. When I get there the cashier friendly also reminds me of the 2% fee to which I again agreed. After starting the process she tells me that because my DL is expire I have to pay and additional 1.5% fee and that point it got me really upset because she as well as the person who I spoke to on the phone both were aware of my situation. Now it went from 30 something to 60 something to cash my check which I declined. What a waste of time, their service was nice that's why the 2 stars but next time they should be honest instead of wasting peoples time. read more

Rose was soo nice and sweet. She was able to answer all my questions and help me with my loan

It's officially my first time here today it's a friendly staff fast service and very informative would definitely recommendI definitely will be coming back soon thank you..... read more

worst customer service seriously I came to cash a check and they made a big deal out of it. I rate this place no stars they thought I was going to do fraud for 45 dollars !!! the only reason why I came to this place is because I lost my debit card! read more

Good customer service! Person that helped me was named rose . Make sure u stop by for a loan and ask for her she helped me out to get a loan fast and got approved read more

This is the second time I've been to this location and they provide great customer service, Agent Rosa was quick and very courteous with my payment process. Defiantly recommend this location if you're looking into getting a loan out for the first time with speedy cash!! read more

I love this speedy cash!! The girls were super friendly and fast. I was in & out in less than 20 min! Even when I call they answer super quick and with such a positive tone, they always try their best to help me out. There was a time I couldn't make my payment and the girl who helped me out wasn't rude about it or anything she just simply told me to not worry and that whenever I could to just give her a call and make my payment! read more

Okay so I got a loan a year ago. My clerks name was named jasmine she made what I thought going to be very difficult to do super easy. Her costumer service was just amazing, she answered all my questions . It's very rare when u find an employee like jasmine and for that thank you so much ! I will definitely recommend my friends to this location just because of jasmine read more

Rosa was great! She was kind and very detailed with the terms! She's knowledge and has a great attitude! I appreciate the great customer service this Speedy Cash offers! read more

I was just at Speedy Cash in Downey CA. I've been there before. Today I had the pleasure of being helped by Rose. All of the employees there are just great! Rose granted me an extension of my pay period. Great work to Speedy Cash as well as employees there! read more

When there's four people behind the window and only one is helping customers. What a shame. I thought they were better than this.

I had a case of excellent Customer service. I got a high interest loan with the thought of paying it back within a week. I understood that.... the next day I noticed a fee that was a huge surprise to me. I was under the impression that was waived, that was not the case, anyhow, store mgr Raymond took care of me without hesitation and as a courtesy he reversed the loan and fee. Excellent service. The lovely store rep named Adrianna was very kind, sweet and genuine. She showed concern and was the link between the Mgr and I to resolve this. I can't thank her enough... I am a firm beleiver that great customer service is great for business and I will recommend this place based on my experience. Thank you Adrianna and the Raymond. read more

These guys are pretty descent. I know it costs alot to use them. But I was stuck and had no choice. They got me out of my problem with some much needed cash. And I appreciated it. Customer service was good too. I don't think it mattered much as all I wanted and needed was the money. read more

Best customer service I've received from a speedy cash location and I've been to several Denice gave a very excellent customer service.

First time here, had some questions regarding the type of loans they offer. Spoke to a representative named Elaine over the phone, she was very knowledgeable. Decided to come in and apply, another representative named Korina helped us out. The process was pretty easy, she was very professional, and thorough. I would definitely recommend this place to anyone looking for a loan. They have many options, for everyone's specific needs. The place was spotless as well! read more

This location is absolutely great! Everyone on staff is friendly, courteous, and very professional. Shout out to the manager for training everyone very well. Every time I come here, I always get a different staff member but always the same great service. Keep it up you guys. Everyone is excellent! read more

I cant thank enough the customer service from this location, they made my process for my loan really quick and professional, I send a big thanks to Andi she was the one that help thru the process,super quick provide excellent customer service also victor and Guillermo they make a great team and I really appreciate when people go out of there way to make sure service is the best!!!! read more

Such friendly staff! They make things fast and easy. Tried calling different pay day loan places and they were rude and difficult.

Great service. The staff is very professional and friendly. Samira is super awesome, see her for service:)

Super Star Samira, was patient and extremely thorough in her service, thank you and God Bless

If I can rate this place a 0 I would! I'm a client of almost 5 years and all of a sudden they say they don't speak Spanish! Bad customer service! They are racist! Especially ANDY she's ONE of the racist! She speaks both English/Spanish and said she would rather speak only English and ended up speaking English and not Spanish for me and made me wait in line for someone else that can help me because SHE didn't feel like speaking Spanish. She has spoke to me before Spanish! Never coming back again!! read more

Terrible coustomer service. Mean dirty attitude and looks at me like I'm bothering them and wasting their time. Never again !

Friendly and professional great places to go to if need a little extra money.Fast and courteous

They take forever!!! The guy that helped me was goofing around taking out his tongue to another employee in a gross way ! Talk about being professional! Idk if theyre training or what but they need people to check their work like 5 times ! Im only here to pick up money from a friend! its not millions read more

I ran into much needed car repairs and ran short on the funds and my aunt told my about this place, she specifically told me that this location was super fast and friendly. She was right!!! I was in and out like about 30 minutes the teller was very friendly and just asked my some simple questions. I would highly recommend this place for a payday loan. read more