A small but efficient and clean airport. I think I counted 3 total terminals and all Allegiant…read moreAirlines. We had a delay due to the arriving plane needing maintenance, but the airport staff that remained (most left by 8pm, security also closed at 8pm as a snow storm was coming) kept us updated. I had already eaten but the bar/restaurant (only 1) was also kept open longer which was nice. I like airports that are quick and easy to navigate and also clean. This one ticks all those boxes.

Easy to find, easy to get around, TSA was polite, helpful and efficient. Airport boarding area…read morevery light and fairly new. Only knock is the bar - over priced and very limited hours. Will definitely fly from here again, prices on the two discounted airlines are impossible to beat.

No communication, no breeze employees to check us in or let us know what is going on. A United…read moreemployee checked us in. Received message about a crew issue through my email and that flight is delayed 1 hour 10 minutes. Plane arrived 40 minutes later after that time. We are no longer on the departure boards. Pilot only one to let a few passengers know that we can't fuel until 30 minutes after last lightning strike and that 3 planes are ahead of us. 1 hour later still no announcements. Though some people in orange vest just walked by. At least one person has left as they will not be able to attend a scheduled meeting at our intended destination. It is now 30 minutes after promised time of fueling to be done and they have just started to fuel plane. Still no attendance, no announcements. We are still not on departure board. Finally our first announcement , they are boarding. 3 hours 20 minutes late. We are being checked in by a united ground express person. A guess breeze has no employees. Somehow there are attendants on the plane. Must of been aware of the issues and stayed on from previous flight. Pilot is now explaining that we had to wait for fueling and that we had to wait for him to drive to the Orlando airport and fly up to pilot this one back. It is now 4 hours 15 minutes from our scheduled departure time. We will not arrive until the next day.

Excellent service from Troy! Made things fast, easy and had us on our way in no time. He was the…read moreonly one at the desk and was handling multiple customers at once. Highly recommend renting from here and hopefully Troy will be there to help! Great experience.

Troy and Natasha provided an excellent service for us in our need while in Plattsburgh…read more Because our car was undrivable (collision with a deer), Natasha picked us up and drove us in to the Enterprise facility to sign paperwork, pointing out various sights along the way (we were in the area 300 miles from home for a short getaway). The car had only 8000 miles on it and was pristine. We were in and out and on our way in no time at all. When I had some questions Troy was happy to help, patient and informative. Highly recommend.

Second flight with Allegiant much better. The plane was loaded early we were pushed back from the…read moregate early and we arrived early. There was a medical emergency on board and the flight staff attended to the person with extreme care. The flight was bumpy due to windy conditions, and the plane was packed but all in all I think the crew did a great job, and I'd definitely fly with them again

Only gave one star because 0 was not an option. Both flights booked at this airport with this…read moreairline were canceled. Horrible service when you depend upon the transportation to get to a vacation destination. Stay away at all costs.

Ana Capri hooked it up for me. You know the saying treat other how you want to be treated? That's…read moreexactly what she did for me. I had to call back C&VD and each time the service was so different I begged for them to get me back on the phone with Ana and thank God they did because everything was resolved and smooth and she helped me understand clearly what was going on. She was also very patient with me! Please don't waste your time when you call them just automatically ask for Ana Capri . Thank you Ana remember what we talked about

Spoke to agent and she said she would email information by the next day but didn't receive anything…read moreand it's been at least four days. Bad customer service.

$33.50 a month for this rag is outrageous. It's about 10 pages and most of it's just reprint from…read morethe Associated Press and other services. This is ridiculous. I guess there's a reason newspapers are dying. Maybe when these guys go out of business we'll get a good local news source

If I could rate zero, I would.... The staff is not at all responsive to any questions or concerns…read more Their "journalists" constantly misquote and misrepresent the citizens of Plattsburgh in order to push their own political agenda. They spread misinformation and are negligent in their news gathering. I was interviewed under false pretense, by someone who didn't even work for the paper, and then my views were misrepresented and used without my consent.... Do not trust the information from this source. I recommend NCPR instead, or WCAX for broadcast news. Negligent and unethical are the best descriptors for this deceitful corporation.

Liz is an amazing driver. We have used her many times for pickups in montreal airport and she…read morenavigates the spider network of roads with ease. Always prompt and friendly.

Brooke and Liz are great! Our driver cancelled our ride to the airport an hour before planned and…read morewe were able to call Liz early in the morning and get Brooke to drive us all within an hour. Highly recommend calling if you ever need a ride.

I recently rented a vehicle from Avis Rental location was Plattsburg international airport…read more I was very pleased with my experience at this location. Rental agent Tricia waited on me and was thoroughly professional and very personable. What a breath of fresh air. I was impressed. It is absolutely wonderful to receive this kind of attention and service in the present business climate. Obviously I had a choice when making my selection for a rental car, talking on the phone to Tricia was the deciding factor for me going with Plattsburg. I have worked in customer service in the past, and excellent customer service definitely is the to happy customers. Happy customers should be the goal of every business, of course. But some businesses seem to have forgotten this. I commend and praise Agent Tricia for her sincere attention to my needs at the time and her impeccable customer service. More companies need to have reps like her. I will always rent Avis in Plattsburg Thanks so much!

Rented a vehicle from this location Sept 6-9, 2019. Paid in advance online so I could get the…read morediscounted price. Pick up and drop off was uneventful but there was no one available to go over the vehicle upon its return so checked out at inside airport kiosk. In November, received a letter in the mail stating I owed $315 and was no longer allowed to rent from them until I paid the balance due (no explanation of charge was included in the letter) and was sent to their collections department. I called customer service and was told it was a smoking fee even though no one in the car is a smoker and that I was disputing the charge. (I was also told the charge for that was $250). I called their collections department next and was told I owed $315 but couldn't explain what the charge was for. I spoke with several representatives and was asked to send a copy of my credit card statement showing the charge, which was done immediately. I emailed and called the rep back that was handling my case but received no response. Contacted his supervisor who told me that we no longer owed the $315 and I requested a follow up email stating this fact in case they tried to collect this fee in the future. Never did find out exactly what the $315 charge was for but I told them that for future rentals, I would be booking elsewhere since I didn't want to go through this hassle in the future. I also contacted Avis corporate but never received a call back from them.