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    Contra Costa Oncology

    5.0 (1 review)

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    4 years ago

    Michael Sherman is very nice very professional . Stuff and office manager always nice thank you

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    Oak Tree Animal Hospital

    Oak Tree Animal Hospital

    4.3(110 reviews)
    2.7 mi
    Locally owned & operated
    Consultations available

    To the entire team at Oaktree Animal Hospital: Thank you from the bottom of my heart for guiding me…read morethrough the hardest time of my life. When my little one passed away at home in the evening, your team was unbelievably amazing and treated us just like family. You told us to come in right away without hesitation. As soon as we arrived, you gave us a peaceful room to sit with her and say our quiet goodbyes. The staff picked her up with such gentle, loving care when taking her to the back. When I returned the next morning, she was wrapped so comfortably and tenderly in clean towels. I was able to place her gently into her dog bed to take her to the crematorium. I truly cannot thank these loving, compassionate doctors and staff enough for the dignity and love they showed my sweet girl.

    I am extremely disappointed by my experience with this clinic and the level of professionalism,…read morecommunication, and care that was demonstrated throughout the process. I do want to acknowledge that the veterinary technicians and front desk staff were very kind, professional, and accommodating. They were always pleasant to interact with and did their best to assist. Unfortunately, it often felt like they were put in the middle of communication issues because I was unable to get answers directly from the veterinarian on day of my pet pickup. While my pet's procedure was completed, the communication and follow-up throughout the process were extremely concerning. After the procedure, I had questions about the care provided, medications, recovery, and billing, but I was repeatedly unable to speak with the veterinarian. I was given a scheduled time when the doctor was expected to be available to discuss my concerns later that day, but after waiting approximately an hour, I was first told the veterinarian was on a phone call and then later informed there had been an emergency. As a result, I was still unable to speak with the veterinarian before the clinic closed. Also concerning since seemed like vet was ignoring us. What was especially frustrating was that there was no follow-up phone call or email from the veterinarian afterward to discuss my pet's care, answer questions, or check on recovery. The lack of communication felt dismissive and gave the impression that there was little interest in addressing my concerns or discussing the care that had been provided. Despite multiple requests for follow-up, days passed without meaningful communication or updates. I also had concerns regarding billing. I received multiple invoices with different amounts and charges that did not consistently match, creating confusion about the final cost of services. Despite repeatedly raising concerns about both the billing discrepancies and the medical care provided, those concerns have still not been adequately addressed. I continue to have unanswered questions regarding the charges, as well as questions about the procedure itself and what was done, and I feel my concerns have largely been ignored rather than resolved. What was most disappointing was the lack of compassion, accountability, and transparency when concerns were raised. There was no meaningful effort to address the ongoing billing questions, explain the procedure in detail, or ensure that my questions were answered by the veterinarian. Instead, I found myself repeatedly following up for information without receiving clear responses or resolution. Unfortunately, this clinic did not demonstrate the level of communication, compassion, professionalism, or customer care that I believe clients and their pets deserve. My concerns regarding billing, communication, and understanding the care provided remain unresolved. While I appreciate the kindness of the veterinary technicians and front desk staff, I am saddened and disappointed by the overall experience and would be hesitant to recommend this clinic to others.

    Photos
    Oak Tree Animal Hospital - February is National Veterinary Dental Month!! Take advantage of our PROMOTION!!!

    February is National Veterinary Dental Month!! Take advantage of our PROMOTION!!!

    Oak Tree Animal Hospital - Ask about a dog toy for your pet at your next visit!

    Ask about a dog toy for your pet at your next visit!

    Oak Tree Animal Hospital

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    Infuze MD - Is this what glutathione iv drip looks like?

    Infuze MD

    4.2(31 reviews)
    6.7 mi

    Came to Dr.albellerla for ozone IV She is amazing great…read moreresult . I plan to go to her after get All the medical results. She is very knowledgeable in medical treatment . Thank you doctor . Office is very clean and friendly . Doctor is very nice ! Not rush you out !

    I am not clear why the same business has two Yelp profiles so I'm posting again: A family member of…read moremine was diagnosed with cancer, and while researching treatment options, I came across Infuze MD. After a brief call with an employee named Paolo, who spoke positively about the clinic, I shared the information with my relative. In hindsight, I realize that in my desperation, I may have overlooked warning signs. At the time, I did not realize Paolo is not a medical professional, even though he was the first person discussing treatment options. The clinic is owned and operated by Dr. Nilda Agnes Abellera, who is board-certified in PEDIATRICS but whose clinic advertises integrative medicine. My relative traveled from out of state to begin what was described as an "intensive" 20-day cancer program. According to her account, the first three days did not feel intensive. She reported that infusion rates appeared slowed, staff could not explain the scientific basis for some treatments, and the doctor missed a planned medication review. She also observed what she believed was dried blood on a chair and described an IV bag fully draining while the needle was in place, which worried her. On October 9, 2025, she said her care was terminated immediately after raising concerns, without timely written notice, referrals, or arrangements to ensure access to medical care until she could establish care elsewhere. Referrals were only provided after I contacted the clinic. This abrupt termination caused a delay of over a month in her treatment and worsened her PTSD symptoms. She also tried to obtain her medical records multiple ways. On October 10, she requested them in person but was denied. She also submitted a written request and used the clinic's online inquiry form. As of this writing--52 days later--she has not received her complete records. When I called the clinic, Paolo was tense and dismissive, and I could not speak directly with Dr. Abellera. Given the situation, I became concerned about whether proper procedures were followed and intended to file a complaint with the Medical Board of California. Additional observations and concerns (personal experience): Family-run structure: The clinic is owned by Dr. Abellera. Paolo appears to manage many aspects, and another family member may also work there. This raised questions about oversight and role clarity. Online reviews: Of 32 Google reviews, 5 were five-star without details. Only one mentioned "cancer," making it hard to evaluate patient experiences compared with other clinics with hundreds of detailed reviews. Difficulty communicating with the physician: My relative and I tried to speak directly with Dr. Abellera; she did not speak with me, and my relative felt the doctor was unwilling to address her concerns. This lack of communication was alarming given her serious diagnosis. Cost vs. expectations: The program cost approximately $1,800 per day. Based on my relative's experience, the services did not match the program description. Others may feel differently, but this was our impression. Social media promotion: Paolo participates in Facebook groups promoting the clinic without identifying himself as an employee, which seemed misleading. I have included a screenshot for reference. In more than a decade in healthcare, I have never witnessed a more concerning divergence from a physician's duty to do no harm: terminating care without notice, effectively leaving my relative without immediate, comparable care options while facing life-threatening cancer.

    Photos
    Infuze MD - My relative relaying safety concerns about what she observed while receiving treatment at Infuze MD

    My relative relaying safety concerns about what she observed while receiving treatment at Infuze MD

    Infuze MD - Gluta iv?

    Gluta iv?

    Infuze MD - My relative's efforts to access her medical records which still have not been provided in full, 52 days later

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    My relative's efforts to access her medical records which still have not been provided in full, 52 days later

    Contra Costa Oncology - oncologist - Updated September 2026

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