I've had several fraxel treatments over the past several years and very pleased with the results. Charlene, P.A., has been my provider and always does an excellent job. She is very knowledgeable, amiable and able to assist me in making informed decisions that work for me regarding skin care. I highly recommend Dr. Potozkin's practice for total skin care needs. read more

Beautiful office and wonderful staff. From front desk to check out to medical assistants to MDs everyone is wonderful!

positive expert receptionists all the way to the top Dr Potozkin was very open and candid when questioned about procedures and alternate solutions Little things also make visits helpful to patients like phone charging station read more

Highly recommend this office! Convenient location, easy parking, and a kind, welcoming staff. I drove 1.25 hours to see Dr. Ellis because I value her minimal, aesthetic approach--always just enough. Her pricing is also surprisingly reasonable given her reputation. read more

Buyer beware. Lots of hype at first procedure, excuses at follow up. The office and desk staff are nice.

I couldn't think of another dermatologist to consult. They took the time to review my condition and discovered that I had an allergy, not eczema. Now, I feel better than I have in years. I would like to express my gratitude to Charlene Boatright for her assistance and efforts in helping me feel better. Thank you! read more

I have been seeing Dr. Potozkin for several years now for skin checks and recently started getting hydrating facials with Paris. She's amazing!!! I can already see a noticeable difference. I love that your treatment includes red light therapy as well. Very relaxing experience ! As an added bonus they send you home with some free samples to try! read more

Dr Waldman is a great doctor ! He's kind and very thorough. My full body checks are done with care and concern for potential skin cancers . Girl. read more

Our family has been very satisfied with the handling of all dermatology issues at Dr. Potozkin's office. Each of us has had serious Mohs procedures which have had long healing periods which have ultimately worked out well. In our opinions, Dr. Potozkin and his well qualified staff deliver in the best ways for their patients. We are grateful for their kind care and expertis. read more

Dr. Potozkin has performed MOH's surgeries on two places for me. Both times he achieved safe margins--and both times with great artistry! For example, a year after the second surgery, he has fully restored the surface and symmetry in a difficult, curved area. He is a great choice for other reasons. Dr. P is so experienced that he could accurately predict how long the area would look disrupted. He is very responsive to any concerns during the healing. The care is very personal--he and his staff actually care about their patients. read more

From start to finish all were professional and very caring I have had Moe's surgery twice with Dr. Potozkin. He is truly an excellent surgeon! read more

I had a big basal cell cancer event on my face. It was almost invisible on the surface but ran deep. With MOHS surgery, Dr Potazkin removed everything. There were 28 stitches. They were situated around the edge of my smile and nose. His work was so artful that you could never tell! It's only been 4 months. My smile is just as beautiful as ever. His work was pure genius. read more

Ive been coming here for the past few years and been seeing Dr. Ellis and I couldn't ask for a more caring, professional, and result driven doctor. Dr. Ellis: Dr. Ellis is very knowledgeable and can craft certain treatments around your preferences such as utilizing different cremes/washes/oral medications or lasers. As someone who does not like to use oral medicine, she offered topical treatments that yielded great results. Service: The medical assistants are extremely kind and helpful making the whole experience most enjoyable. Cons: The only con to this practice is that scheduling can be difficult and appointments are usually available 2-3 weeks after the week you book them. Overall: A fantastic, friendly, and very clean location with lots of knowledgeable and professional staff that can help you with any of your skin needs. read more

Jerome R Potozkin, MD - Skin products - Skin Care Near Me - Danville, California

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Staff were very kind- doctor very informative. Staff made me feel very comfortable. I felt nervous for my first appointment but by the time I left, i felt well taken care of. read more

Always love visiting this office! My family and I have been patients for years. The whole team feels like family and they treat us like family too! Thanks Juli! You are a treasure! read more

For the last two years, I've been regularly going to Dr Potzkin for my skin care needs. Having my skin checked for problems. They have found and removed several cancerous growths. I go for checkups once every six months. It gives me real peace of mind. read more

unprofessional too concerned about the dollar. Unnecessary consult appointment to be able to bill for an extra appointment.

HORRENDOUS NIGHTMARE!!!!! Caitlin gave worst facial ever had, total waste of time and money I have never had acne in my life but after the facial I broke out with bacteria-ridden cysts. Went to Urgent Care and then was referred to a specialist and was told it is from dirty tools and improper techniques. The front office manager Courtney is the most miserable person I have EVER met!!! So rude and treats the customers like garbage. she yells at them and has major attitude and all reviews I read agree with this.. Never takes any responsibility and customer service is not something in the dictionary for her. read more

Jerome R Potozkin, MD - Skin Care Near Me - Danville, California

The staff is excellent in all respects and Dr. Potozkin is an outstanding dermatologist who really cares about his patients.

Most professionally administrated medical practice I have ever experienced. others bring in Stanford or John Muir. Potozkin and Ellis don't need that kind of help. read more

Very professional Very friendly Very efficient Very convenient I was treated very well and I am happy. I'm very very happy I selected this doctor. read more

Dr. Ellis is truly one of a kind - she's highly educated, professional, and incredibly personable. Throughout my first and second lip filler treatment, she explained everything clearly, and curated my treatment based on my goals and needs. The results are beautiful and natural, and I couldn't be happier. I recommend her to anyone and everyone! read more

I had my initial cosmetic dermatology consultation with Dr. Ellis which was booked more than 6 months in advance due to how busy their clinic is. I was so looking forward to this appointment since I use Dr. Ellis's Prequel skincare line and watch her YouTube videos. I thought the appointment itself was good, and I left the visit with a 3 month treatment plan. It went downhill from there. After I left, I realized I didn't have a follow-up appointment scheduled so I called the office to ask about this. I received a message on the patient portal in response stating that if my skin condition didn't improve, I should see Dr. Wall instead since I am Asian and Dr. Wall, also an Asian woman, is the clinic's "Asian skin specialist." In order to see her though, I would have to pay another $250 new patient consultation fee. I was not given an option to follow-up with Dr. Ellis. It felt like - sorry, you're not white, so you can see someone else. During my initial appointment, I was advised to consider the Clear and Brilliant or PicoWay laser treatment. I went ahead and tried to book this, knowing that the consultation fee that I already paid could be applied to the cost of the treatment. I called to schedule the Clear and Brilliant (they were booked out the next 4 months) and received an appointment confirmation through the patient portal which indicated a provider who I was not familiar with. It turns out this was the nurse who works with Dr. Ellis. I expressed reservations about a laser treatment with a nurse who I have never met, who is not even listed on their website under staff member, and who was initially touted by the front desk staff as having "many years of experience" which upon further clarification ended up being "maybe 2 years." I requested laser treatment by a dermatologist, after all, I thought that was the whole point for going to a dermatology clinic as opposed to any other medispa. Also, $650 for a single treatment is not a small amount of money. I was told that the dermatologists don't perform such a "basic" laser treatment and they didn't think it would matter anyway since it probably wouldn't do me much good (or harm). When I asked for the other laser treatment that had been recommended to me, PicoWay, I was told that it's no longer recommended. By the way, the PicoWay is performed by the dermatologists and the price I was quoted was actually cheaper for the PicoWay compared to the Clear and Brilliant. Apparently, Dr. Wall is able to do all of the laser treatments, but since I did not see her for my initial consultation, I could not request her to do my laser treatments unless I pay another $250 consultation fee for a "second opinion." Had I known that the dermatologist I would be seeing would not actually be the one doing the treatment, I probably wouldn't haven't booked the initial consultation with her or this clinic. This was not transparent at all during the booking process. When I mentioned this to the front desk staff, they basically said, too bad. In retrospect, I remember the process of getting an initial consultation was quite a hassle since they don't respond to your email/website request for an appointment and when you call, there's no information given except the date of the next available appointment with X, Y or Z person. I ended up canceling any treatments after this whole ordeal. I was surprised by the lack of transparency from the front desk staff, the breakdown of communication between the staff and clinicians which is then relayed as misinformation to patients, and the seeming unwillingness to follow-up with patient treatment plans or turfing patients to another provider. Overall, my first time seeing a dermatologist was quite disappointing, but now I know better. read more

It doesn't get any better than a visit to Dr. Potozkin's office ! He is knowledgeable , personable , efficient, and truly an expert in dermatology! I drive 4 hours to see him and it is well worth it! read more

I have been going to Dr. Potozkins Medical office for at least 8 years now. He was the doctor who was able to figure out that I had skin psoriasis and knew how to treat it, and tell me how to care of it. Now, he is offering skin care. I feel confident to go to him and know that I am being well taken care of at his office. His staff is very efficient and they seem to run on time. I appreciate a medical office that runs on time. I will continue to go to him for my skin care no doubt about this. I highly recommend Dr. Potozkin seeking skin care, you wii not be disappointed. read more

Beware !!!! You may have a very very bad surprise... I have called Dr. Potozkin' office a week ago and scheduled an appointment with Dr. Potozkin for a medical condition on may skin... assuming I will see a medical doctor / dermatologist. When I visited the office hoping to see Dr. himself another doctor examined me. Assuming this would be another dermatologist, I didn't complaint. However after the visit I reviewed the bio of the person who examined me ... feeling something is not right... I was shocked... rather than a dermatologist they handed me over a nurse practitioner who studied Art ... what a bad surprise.... I wanted to see a dermatologist and scheduled the appointment as such.. but that didn't happen..... when I called their office asking for an explanation they were very very rude as patient I cannot trust them anymore !!! read more

You always know what to expect when you're at Potozkin MD. The staff keeps you informed and comfortable throughout your appointment no matter what you are there for. I've seen Dr Ellis, Dr Potozkin (moh's) , Heather and Dr Brar. They are all wonderful!! read more

2 - I had a scheduled 6 mons Ultheraphy appt and did not meet with Juli. I was told she was running late and therefore met with assistant nurse. I was not happy to meet with her as she was very vague in discussing my results. I said if Juli was 15 mins late, I would wait but the nurse could not give me a definitive answer. I was very disappointed and asked the nurse to have Juli call me to go over my results and yet still waiting for a call. My appt was on Thur 9/5/2024 at 9am and still waiting. It's funny - I rec'd a reminder text indicating no makeup to ensure an ACCURATE evaluation AND that if you missed or cancel after 24h I would be charged a $95 fee. read more

I have to agree with M.T.'s review - Dr. Potozkin was condescending, rude and dismissive. And he was so rushed. It was incredible how quickly he entered and exited the room, literally in mid-sentence. This is a very busy office. He appears to allocate about 1-4 minutes for each procedure, so if you have questions or need something done that requires some care, I would look elsewhere. Dr. Potozkin is not the type of doctor that patiently answers questions. He was so rushed in doing my procedure (left the room 2x during) that he failed to fully address the issue, and I had to come back when I got home and noticed. Just 5 seconds looking in the mirror before a bandage was applied and I could have pointed out that he forgot to finish. I was booked 3 weeks out for a followup to fix his mistake. And out another co-pay. No apology. read more

I selected Dr. Potozkin for my Mohs surgery to remove basal carcinoma on my cheek. I have used Dr. Potozkin for my other dermatology concerns in the past. Because of his expertise and professionalism in his field I felt confident and trusted his highly trained assistants. I knew I would well taken care of during my procedure. I am very pleased of my results after the surgery. I highly recommend anyone who has skin concerns to be seen by Dr. Potozkin or his one his skilled staff. T. A read more

This doctor is so knowledgeable and empathetic. He repaired a problem on my lip- you would never notice it! If you need a dermatologist who is responsive and kind, this is your office. read more

Our family is cared for by both Dr. Potozkin and Heather Nudo. We have had the best care from these highly knowledgeable and competent healthcare providers. Because of Dr Potozkin my husbands skin cancer was properly detected and treated successfully-Kaiser had ignored his inquiries regarding a growing discoloration on his scalp for years. Heather Nudo has treated a chronic skin condition for my child for several years with great success. Other practices weren't able to. Potozkin treated and surgically removed successfully several spots from my skin without a trace....Nudo has stepped in when he was unavailable with the same stellar results! I highly recommend this practice. Thank you both! read more

I went in for MOH's procedure on my face. He amazingly had the cancer cleared with one gash into my face. Left me looking like I had a hairlip. Over a year now and my smile is ruined. read more