Terrible plumbing issues in a pre 1968 home with mixet valves . If you know you know .ughhh …read more.. headache!! Ruined my weekend and part of my week. Boo! Stopped at Lowe's but was sent here as what I needed would take over a week to get delivered. At Ferguson ... staff isn't the friendliest . Many walked past me without even asking if I needed assistance as I walked up and down the valve aisle like a dummy. Anyway I couldn't find what I needed and was helped by one of the workers once I walked up to the register. Not sure I'd stop by again. 3.5/ 4 because it's a plumbing store .. not supposed to be the cheeriest of places but I do expect a certain level of customer service.

A great place especially for DIY'ers.... as the customer service folks have specialists to guide…read moreyou though various options before making a final order. And the followup communications as well as logistics were high level.

EXCELLENT customer service from BEN and would also like to thank Scotty and Christine. Every…read moreperson that I meet here over the last few weeks has been beyond friendly and unique. I have a had many questions this week about product and installation. The entire and staff is helpful and really know their stuff. Once again thank you for the experience and one more extra shout out to BEN for going the extra mile for me. WOW !!!! IMPRESSIVE !!!

Great customer service! Great product options and the perfect size showroom. Options are great yet…read morenot overbearing!

A hidden gem for fair pricing, patient service, and knowledgeable key cutting!…read more After searching around Ventura County for someone I could trust, I visited Franklin's Ace Hardware at 7838 Telegraph Road in Ventura to have two customer-supplied aftermarket key blanks cut for my 2011 Toyota RAV4 Sport V6. Jerry and another helpful gentleman were honest from the beginning that outside blanks can sometimes be difficult to duplicate and that a perfect result could not be guaranteed. I appreciated their transparency. Rather than immediately cutting both keys, we carefully experimented with the first blank and tested it. Once we confirmed that it worked, I decided to have the second one cut as an additional emergency backup. The second key needed some extra adjustment, but Jerry remained patient and worked on it until it functioned properly. He was kind, careful, knowledgeable, and never made me feel rushed. Both employees provided the type of sincere, hands-on customer service that can be difficult to find. My particular key-cutting service was only $7.99. Franklin's has different pricing tiers depending on the key and the work involved, so not every key will necessarily cost the same. However, their pricing was extremely reasonable compared with the $70-$75 quotes I received from other mobile and storefront key duplicators merely to cut a blank that I already owned. I understand that programmed transponder keys, remotes, and specialized automotive services can cost significantly more. For someone who needs a basic mechanical backup key for emergency access, however, Franklin's Ace provided an honest, sensible, and affordable solution. A spare key may seem like a small thing until someone is locked out of a vehicle. I am very grateful to Jerry and his colleague for taking my concerns seriously and helping me leave with two useful backup keys. I highly recommend this Franklin's Ace Hardware location to customers in Ventura, Oxnard, Port Hueneme, and the Naval Base Ventura County area who are looking for friendly, knowledgeable, and fairly priced key-cutting assistance. This store is a true hidden gem, and the staff genuinely lives up to the Ace Hardware promise of being "The Helpful Place."

I just can't say enough about this place, I continually come back to make a review and see that I…read morejust did one ‍ Reason being is, every time, and I MEAN, 100% of the time problems arise, at my house, I am quick to tell my husband "let's go to Ace Hardware first!!!" he's always wanting to go to straight to Lowe's or Home Depot, claiming there's no way Ace Hardware has "this piece". I always say, "let's go to first and rule them out, [as if that's the case, but it never is, as they always have what we need], & if they don't have it, we can go to the bigger places, but Ace NEVER DISAPPOINTS‼ I say that with great certainty. One time it was a vacuum cleaner belt, (I mean, seriously, this was a longshot, but there it was), another, was a certain paint, this time it was a hot water hose for my washing machine and the Good Lord knows, a mom cannot go without her washing machine for long I mean, the list goes on and on. They even had a variety of lengths. My husband was quick to say, "I knew they wouldn't have the right length...", and THERE it was!!! We also had to get a fixture, for the hose and the employee would not let us leave without testing at first on his own products. The variety is unmatched. I cannot tell you how many times I've been able to just run next-door to my neighbor, Franklin's Ace Hardware, and get what I need. No travel needed. The prices are unbelievable, I always figure they're going to be a little bit more because it's a smaller business, but that is just NOT THE CASE. I am more pleased, every time I'm there. So to break it down, no travel and no wallet, busting. Please neighbors, let's keep this place in business as they are game changers and NEVER let me down Recap; *in the neighborhood, *inventory and variety; unmatched, *employees; knowledgeable, and most importantly, *prices; wallet, friendly!!! Lets go Franklin's Ace Hardware‼

Great Service. We'll stocked with a knowledgeable staff. Store was easy to navigate. Highly…read morerecommend.

We recently did a full kitchen and 2 bathroom remodel. We did some price checking and heard good…read morethings about Vic's so thought we would give them a try. We ended up using them for all of our plumbing/fixture purchases. In addition to being very price competitive we found the staff to be knowledgeable and very helpful. We did encounter one error in the ordering of an out-of-stock item. I get it - things happen. How a company handles an error is what's important. Andy went above and beyond to rectify the issue and make sure we were satisfied. Highly recommend Vic's.

Super cool place. Way higher quality wood source than most local places. Staff is willing to assist…read moreas well with a good attitude

Best to walk into this place wearing a sheepskin collar Carhardt jacket with a Bass Pro Shops hat…read more Maybe add in a coffee cup with a hand plane logo on it if you really wanna flare it up. Inspect the hardwood section with confidence and there's a chance one of the minions won't pretend to be busy and will actually come write you a ticket for those Black Walnut boards you're gonna make a blue river table with..

I HIGHLY RECOMMEND La Case de La Ceramica on your next kitchen or other home improvements! Mrs…read more Francisca, the owner, took time off her busy schedule to come to my house and look at my kitchen and it had water damage a couple months prior. I told her what I had in mind and the next day she showed me a completely different plan of what I had in mind that she totally BLEW My Mind. What I had in mind was something that was not going to look good in my kitchen and she completely re-designed it. From that moment, I knew that I Would definitely used them to install my kitchen. Everyone that assisted me at La Casa De La Cerámica was very friendly and always greeted me with a smile. They ALL totally helped my dream kitchen to come true!!! I Love Love Love Love Love my Brand New White Kitchen Thank You Very Much for the Amazing Job Done

Si no tienen el producto que buscas te ayudan a buscar lo mas paresido que buscas me encanto el…read moreservicio.

Well stocked small hardware store. Friendly, helpful and…read moreknowledgeable staff in the store. It has also a nice selection of seasonal decorations and even a small nursery for potted plants and soil.

Stopped in today for some paint, brushes and a few other items. The store is so convenient and the…read morestaff quite helpful and friendly. Excellent customer service and competitive pricing with no longer lines to check out. The gal at the checkout counter is always so nice and helpful. I signed up for their rewards program today as well. Highly recommended

Not your typical reason why we stopped by this business. We were on the hunt for some rocks for our…read moreson's bearded dragon cage, we stepped in the office to ask if we could purchase some smaller individual stones, and the lady at the front desk was so friendly and accommodating. She let us chose from so many sample pieces they had to take free of charge. Thank you again!

Great. I was able to see the displays and make an informed choice about my driveway pavers. They…read morealso gave me samples to take home. Thanks.