Do NOT rent from this agency. I wish I had looked at Yelp reviews before I ever rented from this…read moreplace, their Google reviews are flooded with decent reviews, likely due to the fact they hound you when signing the lease to write a review while in their presence, at least in my experience. Shady. This is the worst rental agency I have ever rented from. I was unfortunate to not be able to afford a deposit to move elsewhere, and was stuck in a dingy, disgusting, falling apart home that was ill taken care of prior to my move in. Everyone I ever spoke to in the office was BEYOND rude, unhelpful, and acted like my presence was a nuisance. Here is the worst part: they are withholding $300 from my security deposit for paint. The picture they showed me to justify this was a picture of a PIECE OF TAPE that was left on the wall. Absolute disgusting behavior. DO NOT RENT FROM THEM!

My experience with this property management team has been extremely disappointing. When I moved in,…read morethe dishwasher was already broken -- something I noted during my self-inspection. After requesting a repair, I was charged for the water supply line being off, even though it was clearly like that when I arrived. That charge should not fall on me. Once the water line was turned on, it caused a flood in my kitchen, which could've been avoided if proper maintenance had been done in the first place. Only after that did they agree to replace the dishwasher -- but even then, I was told a day, not a specific time, making it impossible to properly arrange time off to be present. On top of that, my door lock was damaged from the beginning. It's completely broken now and I can't even turn the lock -- a major safety concern. I've reported this issue multiple times and it's been over a month with no resolution. This level of neglect is unacceptable. As a tenant, I expect safe living conditions and timely repairs. Unfortunately, that has not been my experience here. -Cora D.

HORRIBLE!! We notified them about a leak in our ceiling and they refused to fix it. We have been…read moreliving with black mold in our house for months and only now that we're moving are they offering to fix it. Of course they only offered because black mold is a health hazard and they want to ensure they get the last two months rent to finish out our lease. Mind you, we're breaking the lease because of the black mold. Do not recommend. Please try to find another company to rent from. They do not care about their tenants; they care only about the money we give them.

Absolutely terrible communication. I have had a mold probably at the house I'm renting for about 2…read morewhole months and they refuse to send out a team to clean the HVAC system even though my wife and I have irrefutable proof of the mold. We have also gotten pneumonia twice because of the mold. It has been beyond frustrating dealing with this rental company. I would admonish anyone seeking to rent to use another company.

Hassle Free Homes is an easy company to work with. The leasing application was complete and…read morethorough. I have had very few problems with the house but when I did, they were quick to return emails and/or phone calls. I really like that I can pay my rent online...very convenient.

Hassle Free Homes has been great so far. They were very communicative during the qualification and…read moreinitial leasing phase, and they were very easy to work with. Our house is great, and fortunately, we've not had any issues. The web tools are easy to use and convenient, and any time I've posted a question, it's been answered right away.

The owners are amazing very professional to work with. The…read moreoffice staff has great customer service , assist you with patience and very understanding to your needs . Very well managed properties with a variety to choose from. Check them out you will be glad you did . From Leasing , Selling or Purchasing check them out . Team 4 Success for the win!!

Called and l/m yesterday for property management services. They didn't even bother to call back…read more Isn't that something?

I own 2 rental properties in Memphis, and the one that EPM manages is phenomenal. They have very…read morestandard practices, clear communications, excellent tenant screening, great responsiveness to tenant requests, and really do care about the properties. They are at a competitive rate... not the cheapest, not the most expensive... but I find it very much worth it for the peace of mind. Aaron, Bonita, Lindsey, and the rest of the team in the office really are helpful in the making sure what is going on with your property is clear, and ensuring it is quickly rented to the right individuals.

This is probably the most unprofessional application process. I followed up with them everyday for…read more11 business DAYS on whether or not we were approved. At 12:35 today, I get a call from Michelle that we had until 4pm to get a $500 deposit to them or another family (who had just put their application in yesterday!) would get the home. Michelle obviously was not actively running our documents and application. Piss poor service

I spoke to Ben about propery management. Ben spent a good amount of time to secure the property…read moremanagement. Once he performed the walk through, he decided it wasn't worth it for his portfolio. Albeit the first of several homes I intended to purchase in Memphis. (I've rethought that since the last two I purchased. First one was easy, this one has been a headache.) "Ultimately, I just don't feel that it would be fair to require you to take on such the expense that it would take to get that property up to par with what we require to take it on as one of our rentals. I apologize, and did not intend to waste anyone's time." The place is remodeled. I'll attach the photos...interesting way to engage with prospective business.

From the owner: Coming from years of experience in the intensely competitive and fast paced real estate markets of…read moreSouthern California and now having solidified relationships in MS. & TN; Realtors, Benjamin & Telesa are able to offer tools, associations, and talents in the field that provide a great advantage for home sales and property management here in the Mid-South.

This is my second review, and I honestly thought we were going to end up with a different company…read more However, we were able to find another home through a company we know, trust, and feel comfortable with. Ms. Tiffany was a guardian angel once again, assisting us every step of the way and making sure the home was up to par for me and my family. I'm truly grateful to have someone who goes above and beyond for her residents. As both a previous and current tenant, I can confidently say that Advantage is the best at what they do.

RUN !! Worst company to rent from . Maintenance is horrible ,the attitudes of administration is…read morediabolical. They seem to hate whenever you have a maintenance issue. Save time stress and money I'm mortified , everyone was friendly until the lease was signed and the issues started . Be sure to filter the reviews before renting by selecting (sort by ) you'll find a lot of renters have had this same issue

nothing was free about this experience; strictly business…read more wallis kearney. new resident in a really nice home, a few minor adjustments were necessary; but corrected asap.

Crestcore Reality sold a house to my son and DIL knowing it had mold in it. Do not use these fools…read more Their little scam they have going with Dan Illey the inspector hopefully will be coming to an end. Do not use Mid South inspection either. I hate even giving them a one star.

If you rent from this company, make sure if you put a maintenance ticket they follow up. I've been…read morewaiting for almost two months to get an issue resolved. Then they increase the rent yearly. mDo your homework. However, the maintenance team is great.

Muddy Waters Property & Management is a quality company that can help you buy a home, sell a house,…read morerental properties, and help you avoid foreclosure.

Those dirty devils destroyed my backyard privacy boundary fence without my consent that I had…read moreinstalled in 2022! leaving my backyard completely open and not as secure. I prefer to leave a zero raying. they dont deserve none! I have emailed & texted multiple people from the company website. Those devils only one responded. Yet they sent at least 4-6 devils to destroy my fence and created this disturbance and chaos. In my normally peaceful life that I have built! They need to reimburse me immediately! Whereas I am to protect myself and my property!

Working with Reed has been the costliest and most regretted financial decision I have ever made…read more When you add thousands of dollars paid for painting between tenants that they were unacceptably slow in completing to thousands of dollars in mortgage payments made on a vacant home with no tenant while they very poorly marketed the property and charged high markups and coordination fees, the loss was 5 figures. Reed had my property vacant for 3.5 months before I discontinued service with them. When I moved away from them and the property was marketed properly, it did not take very long to place a tenant with a strong income and credit profile who has now leased the property. Reed took 68 days to even list the property for a "small punch list" (their words), cleaning, and painting. Constant delays and not delivering In the amount of time communicated. The worst part was that all of the tours of the property were self-tours, only to find that there was an issue at the property Reed was unaware of. I was already considering firing them, so I sent someone to take pictures, and that person informed me the carpet was wet from a leak. I asked Reed why this leak had not been discovered during tours, only to find out that ALL OF THE TOURS WERE SELF TOURS. Why pay a property manager if they won't even show up to show the place to meet prospective tenants? Finally, other issues were found such as not charging the past tenant for leaving behind significant junk in the shed in the back yard. STAY AWAY