Do NOT rent from this agency. I wish I had looked at Yelp reviews before I ever rented from this…read moreplace, their Google reviews are flooded with decent reviews, likely due to the fact they hound you when signing the lease to write a review while in their presence, at least in my experience. Shady. This is the worst rental agency I have ever rented from. I was unfortunate to not be able to afford a deposit to move elsewhere, and was stuck in a dingy, disgusting, falling apart home that was ill taken care of prior to my move in. Everyone I ever spoke to in the office was BEYOND rude, unhelpful, and acted like my presence was a nuisance. Here is the worst part: they are withholding $300 from my security deposit for paint. The picture they showed me to justify this was a picture of a PIECE OF TAPE that was left on the wall. Absolute disgusting behavior. DO NOT RENT FROM THEM!

My experience with this property management team has been extremely disappointing. When I moved in,…read morethe dishwasher was already broken -- something I noted during my self-inspection. After requesting a repair, I was charged for the water supply line being off, even though it was clearly like that when I arrived. That charge should not fall on me. Once the water line was turned on, it caused a flood in my kitchen, which could've been avoided if proper maintenance had been done in the first place. Only after that did they agree to replace the dishwasher -- but even then, I was told a day, not a specific time, making it impossible to properly arrange time off to be present. On top of that, my door lock was damaged from the beginning. It's completely broken now and I can't even turn the lock -- a major safety concern. I've reported this issue multiple times and it's been over a month with no resolution. This level of neglect is unacceptable. As a tenant, I expect safe living conditions and timely repairs. Unfortunately, that has not been my experience here. -Cora D.

I'm not sure why the other tenants had issues. I've been a tendentious for over 2 years. First time…read moreI had a problem I reported it on Friday and they fixed it on Saturday! Bob Renshaw is truly a man of his word and a real professional! I highly recommend this company!

I use to love renting from Renshaw but my experience lately has been frustrating. I have maybe a…read moresquirrel or a raccoon in the attic. I put in a maintenance request only for it to be canceled. The manager told me it is my responsibility as stated in my lease. Now my lease states I am responsible for roaches, waterbugs, mice ​and rodents. Lol. I have called them before and they sent someone out to capture and fix this issue. I have called to companies about the issue. They say the same thing. THIS IS NOT MY PROPERTY SO THEY CAN'T COME AND REMOVE THE SQUIRREL OR RACCOON IN THE ATTIC. The manager stated the only way they would come out is if whatever is up there eat the wiring. Smh. These folk just collect the rent. They don't care about the owner's property or tenant. I have a leak in the ceiling right now. I wonder will it be this year before it's fixed. ​

Hassle Free Homes is an easy company to work with. The leasing application was complete and…read morethorough. I have had very few problems with the house but when I did, they were quick to return emails and/or phone calls. I really like that I can pay my rent online...very convenient.

Hassle Free Homes has been great so far. They were very communicative during the qualification and…read moreinitial leasing phase, and they were very easy to work with. Our house is great, and fortunately, we've not had any issues. The web tools are easy to use and convenient, and any time I've posted a question, it's been answered right away.

The owners are amazing very professional to work with. The…read moreoffice staff has great customer service , assist you with patience and very understanding to your needs . Very well managed properties with a variety to choose from. Check them out you will be glad you did . From Leasing , Selling or Purchasing check them out . Team 4 Success for the win!!

Called and l/m yesterday for property management services. They didn't even bother to call back…read more Isn't that something?

This is probably the most unprofessional application process. I followed up with them everyday for…read more11 business DAYS on whether or not we were approved. At 12:35 today, I get a call from Michelle that we had until 4pm to get a $500 deposit to them or another family (who had just put their application in yesterday!) would get the home. Michelle obviously was not actively running our documents and application. Piss poor service

Our refrigerator went out a month ago and we've yet to get a replacement or any form/offer of…read morecompensation. We have a toddler and don't eat fast food, so this is a HUGE and expensive inconvenience. When I called to inquire about the holdup Melissa was extremely rude and derogatory. I'm appalled because we've leased from them for years, our rent is NOT cheap and we've never been late!

I spoke to Ben about propery management. Ben spent a good amount of time to secure the property…read moremanagement. Once he performed the walk through, he decided it wasn't worth it for his portfolio. Albeit the first of several homes I intended to purchase in Memphis. (I've rethought that since the last two I purchased. First one was easy, this one has been a headache.) "Ultimately, I just don't feel that it would be fair to require you to take on such the expense that it would take to get that property up to par with what we require to take it on as one of our rentals. I apologize, and did not intend to waste anyone's time." The place is remodeled. I'll attach the photos...interesting way to engage with prospective business.

From the owner: Coming from years of experience in the intensely competitive and fast paced real estate markets of…read moreSouthern California and now having solidified relationships in MS. & TN; Realtors, Benjamin & Telesa are able to offer tools, associations, and talents in the field that provide a great advantage for home sales and property management here in the Mid-South.

This is my second review, and I honestly thought we were going to end up with a different company…read more However, we were able to find another home through a company we know, trust, and feel comfortable with. Ms. Tiffany was a guardian angel once again, assisting us every step of the way and making sure the home was up to par for me and my family. I'm truly grateful to have someone who goes above and beyond for her residents. As both a previous and current tenant, I can confidently say that Advantage is the best at what they do.

They recently bought out an apartment complex I was once staying at and have yet to send me my…read moredeposit. I returned the keys and somehow no one seems to know where the unit keys are located. It's been almost 3 months since I moved out and constantly calling about my deposit but nothing. Oh and somehow I'm still being charged for rent after leaving the unit in march of this year.

I have been with CrestCore since I purchased my first rental property. If I could give 2018…read moreCrestCore Team a rating of 6 starts, I would. The owners spent time with me, invested in me as a client, and gave me a great customer service. However, I was recently dumped as a client by them, with no warning. They claim to have mailed me a letter and emailed me, but I have no record of either. Before dumping me someone, anyone, could have picked up the phone to call me. But CrestCore now treats it's clients like a number, not a person. The old owners knew my name and had my cell phone. But the new regime can't even call me before they drop me. This situation left me scrambling to take care of my tenants. Now, they have my rent revenue that they've collected (Over $4,700) and they will not respond to any calls or emails.

They didn't clean or repair things before they rented me a house last summer. They are very slow on…read morerepairs. The money that I'm spending is not worth it. When my lease is up I'm gone.

If you rent from this company, make sure if you put a maintenance ticket they follow up. I've been…read morewaiting for almost two months to get an issue resolved. Then they increase the rent yearly. mDo your homework. However, the maintenance team is great.

Muddy Waters Property & Management is a quality company that can help you buy a home, sell a house,…read morerental properties, and help you avoid foreclosure.

Those dirty devils destroyed my backyard privacy boundary fence without my consent that I had…read moreinstalled in 2022! leaving my backyard completely open and not as secure. I prefer to leave a zero raying. they dont deserve none! I have emailed & texted multiple people from the company website. Those devils only one responded. Yet they sent at least 4-6 devils to destroy my fence and created this disturbance and chaos. In my normally peaceful life that I have built! They need to reimburse me immediately! Whereas I am to protect myself and my property!

This is the most garbage company I have ever had to deal with. For starters the property manager is…read morenever there when you call and then when you leave a message and they call you later they act like they can't hear you over the phone. I try to call just to simply explain that I can't afford all of the rent at once but it will be paid within the month and even though they can never call or answer they always make sure to send me messages stating that they will take legal action by the 19th if it isn't paid. I can't wait to get out of the house I'm currently leasing from them.