Cookout has never let me down. Great shakes great food and is cost effective. Service is average fast food but who cares it's cookout

It's cheap and it's fast. Not so much "good", but apparently that's not the point. The regular sized burger is more of a slider. The cheddar cheese is the liquid sauce squeezed onto dogs; not burger friendly. You'll have to work to get full. I don't recommend, since I prefer taste over convenience. read more

Service was absolutely terrible, the girl who took our order talked to us like we where toddlers, was very snippy with us. We could hear one employee screaming about us ordering to the point another young man had to tell him to shut up, you could hear the screaming with the window closed. To top it all off someone clearly spit In my drink, there was a big glob of saliva floating in my cup of tea. Worst experience ever. read more

I usually love cook out. However, I would not recommend this location. I was visited home and haven't had cook out in a couple of months and was craving it. I was soon very disappointed. I ordered a burger plain with cheese and a corn dog. We were also the only people in line and it took a while to get our food. I was very understanding because I realize staff can't control how long something takes to cook. However when I got to the window it was apparent that they were playing around. They were also joking about illegal immigrants which is very inappropriate given the window is open. When I got home I realized that my burger had everything on it and no cheese and they gave me Cole slaw instead of a corn dog. I was highly disappointed. I would recommend going to cook out however I would skip this location. read more

Horrible!!! Went to drive-thru window at 6:50pm on a Sunday. The speaker was incredibly loud and garbled and the employee was hard to understand. Told him I was going to drive up to the window and he ignores me!! I had to ask him twice if he would take my order..he stares at me. I drove around to the parking lot and go inside. It's worse!! Trash flowing out of the trashcans, trash on the floor. Took pictures as proof. Went to counter to order and employee was rude! Placed order and she hands it to us..no thank you or any pleasantry. Went to car to eat...food was mediocre at best. What happened to this place? Who's in charge?? Just terrible.... read more

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First impression, place was dirty and there was food all over the floor in the prep area. Customer service was non existent. We ordered a BBQ plate, Burger, Cookout dog, and some cheese fries, took 30 mins to get our order. Burger was delicious but everything else, HARD PASS. I heard the milkshakes were good, so may try that next time. read more

I went to the cookout on Indian River in Virginia Beach, Virginia. I believe the store number is 190. I ordered the barbecue plate and when I got home, I started eating, opened the container of one bite and noticed a roach crawling out of the container, a little baby actually crawled out of the container of coleslaw. Disgusting. read more

Everytime i've gone to this cookout there was something wrong (i went between 10pm-12am each time). One time i was missing half of my order, another time my quesadillas were cold and a third time my burger was almost all onions! Not to mention the staff are just rude most of the time and can't hear you half the time over the speaker.Definitely go to a different cookout during late night hours. read more

Took forever to even get someone to come to the counter to take our order. The guy didn't say a single word. He just stood in front of the cash register and that's it. No greeting, no reading our order back, didn't tell the total, nothing. We waited almost 30 minutes for our food. Meanwhile we saw car after car after car go thru the drive thru getting their food and there were only 3 of us. When we finally got our food, 2 out of 3 orders were incorrect. They are not known for large portions, but only 3 onion rings? Really? And the amount of onion in the burger was more than the meat. We had been to this location before and someone was parked sideways in the 2 handicapped spots. We thought it was a one off situation but this time was the same thing. Is this what the employees think is acceptable? read more

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So this rating is for the accumulation of four people at lunch. Obviously, the opinions vary. The advertisement was for milkshakes and they had a huge variety of them including a watermelon shake. Now who has heard of that? Between us we had a mixture of shakes -- banana, chocolate, strawberry and vanilla. Most LOVED them. I thought they should have been served as a bowl of ice cream due to the thickness. You couldn't drink them -- too thick. Hamburgers were very good, fried okra was good as was the corn dog. Service was friendly and the location was clean. read more

Had the BBQ sandwich Cajun fries and a cherry cheesecake milkshake The BBQ sandwich was balled up in the aluminum foil. Cajon fries were just regular fries and the milkshake it was was good. when ever I have a first time bad experience at a location. I don't go back ever. read more

Cook Out - Look like it was just balled up in the aluminum foil rather than wrapped. - Fast Food Near Me - Chesapeake, Virginia

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We have been getting the BBQ plate from cook out for years. The food portions are getting smaller and smaller and the prices go up every year. BBQ quality is getting pretty poor. We bought 2 plates yesterday. Only 5 bites of BBQ in it, a little bit of coleslaw and 6 hushpuppies for $6.00. Won't be going back! read more

The Shakes are more like ice cream but delicious, the food is definitely affordable compared to other places.

Best late night food I've ever had. First Cook Out experience and I'm now officially a believer. The cheese curds were my favorite, but the corn dog was also perfect! Will try more next time! read more

Your cashier... MISS ALICIA, took my order through the drive thru and was so RUDE. i come here all the time and spend hella money at cook out weekly and this lady had me repeat my order multiple times and had an attitude when i told her what i wanted on my burger and what i didnt. nasty ass attitude... when i pulled my car to the window to pay i overheard her shit talk about my "order being to FUC**NG WORDY"?! she must've not realized i pulled up to the window so quickly because she looked hella surprised at the expression on my face after her little shit talk sesh! she proceeds to sling my bag of food out the window, class act. i ask for ketchup and BBQ and she hands me ketchup packets that end up on the floor since she was in such a rush. EVEN AFTER REPEATEDLY EXPLAINING MY SIMPLE ORDER she doesn't add the chicken quesadilla to my boyfriend's tray that i had payed for, so that's okay i'll just feed him my tray. THANKS ALICIA BAEEE!! how u gonna cuss me out about being to WORDYYY about my order and still FUCK UP? girl bye. LEARN CUSTOMER SERVICE AND TREAT PATRONS OF YOUR RESTAURANT WITH RESPECT. she's lucky it was me because with a mouth like hers and an area like this... her ponytail would have been SNATCHED. you betta HOPE it don't come back to this location.. read more

Milkshakes unavailable. So much for people who have just been to the dentist & can't eat

Shitty af chicken was burnt in my quesadilla and look at these mf fries! I been to cook out before but not around here, this some skimpy shi read more

Cook Out - No damn cheese! There like 10 fries - Fast Food Near Me - Chesapeake, Virginia

Just returned to my office after ordering a Reg. Bar-B-Q Cookout Tray (drive thru). My sides were fries & Cole slaw. My Cole slaw cup was an empty, used container. Talk about pathetic and comical. Last time I visit this dump. read more

From a 2 star to now a 1 star. Gave them another chance and they messed up my whole order in drive through. Same thing I always get and I got burnt cheese curds and instead of a chicken quesadilla it was a beef which beef makes me extremely sick. So thank you for me having to skip lunch. read more

This review is only for fancy shakes because they're the best in the world!!! Mix all flavors you want and you get REAL stuff in there - an actual cheesecake, candy bars, fruit...I keep coming back! read more

I just got my order,opened my bag and it was the wrong order. To top it off it was still the wrong order for the ticket that was with it.

Oh man... Usually I love cookout to death. Going to eat there is something I look forward to very much. It's one of those rare food places I just am HAPPY to eat at. It's very filling and tasty fast food for cheap prices. However, my most recent visit with my girlfriend left us both very disappointed. You can look at the pictures I took - In the first picture we have my Cajun fries ruined with WAY too much seasoning. There was actually so much seasoning in my tray that it got on all my other food, spilled out of my try, and also got on to my girlfriend's food which was in a DIFFERENT tray but inside the same bag. So the fries were ruined and the rest of the food in the bag was made worse by this "mistake." And most of the other food was obviously rushed and undercooked anyway. It almost feels like it was done out of spite towards me and my girlfriend because if you take a look at my cheerwine float in picture number two, you can see the beverage looks like clumpy dishwater... It tasted like that too. So disappointing, I couldn't even finish it. Again, usually Cookout is great, like a 4 or 5 star visit. But this was just awful. All of the food was BAD, so bad it actually felt like this was done on purpose by a resentful employee. Because I love you most of the time Cookout, I wanted to bring this horrendous and out of character occurrence to your attention to maybe make sure this never happens again to anyone. This visit was an absolute waste of time and money and I hope they start picking up their act over on North Battlefield cookout. read more

Cook Out - Cajun Fries - Fast Food Near Me - Chesapeake, Virginia

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Someone thought it was acceptable to serve this to a paying customer. Never again cookout. God Bless. read more

Cook Out - Trash hotdog - Fast Food Near Me - Chesapeake, Virginia

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After waiting in line for 45 min we finally got to the order window so they cld say they were out of 'everything.' It was coincidentally close to closing time. Just admit you're lazy and don't want to do your job. Every one in a while a young person will impress me and go far an beyond. This didn't happen today. read more

Cookout. Cheap, fast, friendly and tasty. It is THE place to go if you have a large group--especially late at night. The business is Christian-owned, but not Christian-themed. Bible verses adorn the sides of styrofoam cups and contemporary Christian music plays over the speakers, the full songs with words not just the "elevator-type" music. It's a fun, upbeat yet relaxing place to enjoy some good 'ol American comfort food. None of it is healthy, but that's not why you eat here, is it? Get the Cajun spice sprinkled on your fries (no charge) and a large, bucket-sized sweet tea for a buck and enjoy! read more

Cook Out - Good eats, cheap. - Fast Food Near Me - Chesapeake, Virginia

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I love coming here for burgers and fries. I get the Cherrwine for my drink Everytime. Call me stuck in the past but I just think it's nice to get it for nostalgic purposes. I mostly go through the drive-through, I have been inside though. I'll write an update next time I eat in. The shakes are good too. When I get a tray I sometimes may upgrade my drink (for a $1). I like the seasonal selections. Watermelon in the summer, egg nog in December. Yum. Maybe pumpkin spice for the fall?? Shout out to Cookout, money-making idea. read more

We had a terrible experience. It took 30 minutes to deliver our food (and this is supposed to be fast food). When it arrived, the order was wrong. The staff showed no remorse and did not apologize. Avoid this place if you are in a hurry. The owner should be embarrassed with the speed and lack of friendliness of the staff. read more

Cook Out - Fast Food Near Me - Chesapeake, Virginia

I don't normally complain or post negative reviews, but this time a business really screwed the pooch. The cashier gave me the wrong box of food! I received 3 chicken strips when it was supposed to be a big double cheeseburger and 2 chicken quesadillas. Someone else lucked out and got more food than they paid for. Fast food workers feel like they deserve $15/hour minimum wage when they can't even pick up the right box!? PLEASE! If I wasn't already home I'd go back and get the correct order. I'll always check my food from now on before I leave the parking lot. read more

Cook Out - Fast Food Near Me - Chesapeake, Virginia

Too many kids working with no accountability. Messed my order up then had an attitude about fixing it. I took what was given and left and will not be back. read more

This cookout is like many other cookouts I've visited. They're always rushing you through to the order, Always has you re-repeat What items you want on your burger (no matter how slow you talk), And really lax customer service in the drive-through. Then when you come up to the window to pay they rarely greet you and just give you a total amount that you owe, they take your card, they give you a receipt, and literally throw your food out the window at you . I keep coming back to the store because it's close by and the food always taste good. That's the only reason they have my business read more

So my son bit into his chicken strip and that was what was in it!! This is unsat he could have chocked and or scraped his throat pretty bad read more

Cook Out - My son almost choked on this - Fast Food Near Me - Chesapeake, Virginia

Would give zero stars if I could. Staff is so rude. Didn't even speak to us when we walked in. After 5 minutes we had to ask if they were even open. The guy rolled his eyes and just walked up to the cash register and stared at us. This location needs to be shut down! And to top it off a car was parked sideways in TWO handicap spots, it was an employee's car. Disgusting read more

The fries are good. That's about the extent of my positive feelings after finally having my first Cook Out experience in the 757. It was a little after 6PM on a Wednesday evening and my wife and I were leaving the neighboring Walgreens drive through and thought we'd pick up some burgers to take home. Not being familiar with Cook Out we opted to order inside instead of the drive through. Parking in the private lot was no problem. The lot is not large but seems adequate for the business. The lot appears well maintained and free of debris. I took a few minutes to study the menu boards then approached the counter to place my order. The young lady at the counter was polite and attentive. I got a Huge Burger, a Big Double Burger, double order of fries and a peach milkshake. I requested all the standard toppings and condiments on the burgers then paid extra for cheese. It took a little longer than I expected for my order to be prepared but not too bad. Looking around I observed a clean dining room with a few tables occupied by customers. Soon enough my order was ready and we were on our way home. The food. As I said at the onset, the fries were great. They were fresh and hot, well seasoned with just the right amount of crispiness. We enjoyed them. The burgers were a little subpar, rather bland and unexciting. The construction was pretty haphazard with toppings just tossed all over the place and the buns kind of smashed up. There was way too much mustard with only a trace of ketchup and no sign of mayonnaise. The mustard kind of overpowered the taste of the sandwich. Overall, the appearance was not very appetizing. The milkshake, everyone has always told me how great the shakes are at Cook Out. A few years ago I had a pineapple milkshake at a Cook Out in another part of the state. I remember it being okay but not being able to taste pineapple. Our peach shake was the same story, we couldn't really taste peach. It was a good vanilla milkshake with bits of what I assume was peaches but I just couldn't pick up much of a peach flavor. I doubt I'll return to Cook Out anytime soon as there are just too many better options in the area. read more

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They are always messing my order up and it's not even that hard bbq sandwich with no slaw yes hot sauce. When we ask for a slice of cheesecake they always make a milkshake. They are most of the time rude. We have never had a good experience at this location! And we have give it chance after chance. But tonight was the last night. I live 30 mins from this one because we don't have one closer to us! And their DOES NOT work so you can't call them and tell them they messed up! read more

Cook Out - I asked for no slaw - Fast Food Near Me - Chesapeake, Virginia

Look, let's be real....the food is great for what it is. Hot, fresh, fast and cheap. Don't come here looking for health food, organic food or anything else to feel good about yourself. This place is all about the self indulgence and high calorie goodness of extra sides, cheese, grease and bacon served with a Diet Coke. The chili dogs are excellent with great snap, the burgers are hot with just the right amount of grease to just start soaking the bun. The fries and onion rings are very good. Everything here is really good and cheaper than it should be. Come, indulge, hide the trash from your spouse...ALL GOOD! read more

Tonight I tried the food at Cook Out for the first time. I ordered the combo thing. Two hot dogs, fries, a bacon wrap, and a drink. I think this was around 10pm. It's now 1:00am and I've thrown up from it. And this was all I've had today. Yeah, I won't be returning. Not sure what is up but it didn't sit well with me. I think it was the bacon wrap or the hot dogs. Btw, sorry for the TMI but this needs to be said. I used the restrooms and it's that time of the month for me... There were not little trash cans in the stalls for me to dispose my lady products. This really irked me. read more

Cook Out - This made me sick I think.. - Fast Food Near Me - Chesapeake, Virginia

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There is absolutely no quality control in this kitchen. We ordered two fries but only one was put in the bag. The chicken ranch wrap had absolutely no chicken whatsoever (see photo). Volume at the holidays is not an excuse for poor management. read more

Cook Out - No chicken included in the Chicken Ranch wrap - no quality control. - Fast Food Near Me - Chesapeake, Virginia

I'm not going to write a novel on Cook Out. The prices are good, their hamburgers are great, fries are kinda ok but more-so disappointing because I really, really wanted them to be better than 5 Guys all-around. The worst part about Cook Out (as I alluded to in my tip) is the customers. My favorite foods on Earth are cheeseburgers and fried chicken, yet I've avoided this delicious burger because being at Cook Out makes me feel like I'm trying to get a laptop at Walmart on Black Friday. Every time I drive by and I see both drive-thru lines stacked with cars, it just kills my taste for that burger. I've even had 2 close calls with drivers leaving Cook Out's idiot-go-round of a parking lot while trying to get in and out of Denny's next door. I'll go back when the hype dies down. read more

Cook Out - Expertly taken while trying to run over the other customers. Wink. "Huge" 1/2lb'er, Cheddar Style with raw O. - Fast Food Near Me - Chesapeake, Virginia

Window worker at night time is mad rude. Swung our food out the window. She need to get her life right.

I like this cook out for there is alot of room inside for you to sit down and enjoy your meal !!as always the customer service is great and very quick about getting your order ready. Them Cajun fries and shakes !!!! read more

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