Excellent food, great hamburgers and fried chicken sandwich but --- but, but, -- some of the slowest service we've ever experienced in a "fast food" restaurant and it was not crowded!! Visited Cornelius location on Catawba Rd around 4:30 pm. I'd say movement of staff was close to catatonic . Sorry. But we'll try another location:) read more

My favorite drive-thru meal on Catawba is definitely a tray from Cookout. There's no 5 star fast food spots near us, but Cookout is a solid 4 stars for these reasons: Menu - tons of options from burgers, to chicken sandwiches, quesadillas, hot dogs, etc and that's not even getting into the sides. We're talking chicken nuggets (love them btw), fries, cheese curds, even "walking tacos". Truly a solid menu with little to no disappointing items. Food - it's not incredible, but it's good and it's reliable. Open Late - gotta give a star for being open 10:30am - 2am. As someone who likes to eat an early lunch and sometimes a super late meal/snack, I'm happy Cookout is always there for a quick stop. Milkshakes - are they the best, no. But they're solid and there's tons of options. If you're sick of the ice cream machine being broken at other places, def don't sleep on a Cookout shake. My fav order is a regular cheeseburger (always rotating styles), with chicken nuggets and a walking tacos. Can't go wrong. Also a shoutout to the giant styrofoam cups with tons of ice included in a tray. read more

Cook Out - Fast Food Near Me - Cornelius, North Carolina

Went in last night with my son to grab a burger. It was pretty busy. The guy working the register inside, think his name was Kevin. Really kept things under control, it was a bit busy! Super service. Professional. read more

Slow going through the drive thru 11pm on a Wednesday, BUT it was worth the wait! The food was prepared correctly and FRESH! Everything was delicious ! We are always pleasantly surprised when we find a good stop for our impromptu adventures on the late night return trip! read more

Cook Out - Walking taco and 2 corn dogs! - Fast Food Near Me - Cornelius, North Carolina

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Yes it's inexpensive, but the food s good quality and the service is good as well. I ordered the tray with a pulled pork sandwich and onion rings. My wife ordered a tray with a burger, hush puppies and cheese bites. Our granddaughter had a corn dog, hamburger and fries. Everything was very tasty. read more

The food here is great and johnny was so nice and personable. Definitely coming back.

Cookout is definitely my favorite fast food, but this location makes it even better. Always met with a smile. Cam and his crew did a great job! read more

WE moved from Cornelius to Denver a little under a year ago and got to visit one time prior to the moved. Been three of four times since the move. This used to be a KFC that was heavily renovated to the Cook Out format. With Covid, most visits have been through the Drive Through. Food is typical Cook Out fare with nice juicy burgers and choice of topping and condiments. Have not had one yet that was overcooked and dry. The Milkshakes are out of this world with an amazing number of flavors. Only negative thing is accessibility. West Catawba Ave has a concrete divider so if you're West Bound, you have to go up a bit and make a U-turn at the next intersection to get into the East Bound Lane. If when you leave and you want to go West, you have to travel down to the intersection with Torrance Chapel and make another U-turn. Cornelius Traffic Engineers did not make it easy to get into here but the Burgers are worth it. read more

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Absolutely horrible. It's justified if other fastfood is more expensive or worse service. Somehow this location is worse in both areas. Stingy and takes forever unlike every cookout ever. Lucky with the location otherwise they would be out of business read more

Second time at this location ! I will say the coolest part was the cookout tray comes in an actual tray... A box situation. Ha it's fancy over here folks! Got the white cheddar bites this time and they are tasty. Also got the spicy chicken sandwich but they did not make it cheddar style as I asked. I will take some of the blame because we were repeating things and maybe they did not hear it.. everything was hot and fresh though. My husband loves the quesadillas so he got that. Sadly with the combo you only get a few onion rings so that was disappointing but I guess the new norm everywhere. Overall a solid cookout read more

I cannot understand how these people struggle so hard in making a milkshake. It is perfectly fine to make mistakes or misunderstand through that speaker. But if you do, and I ask respectfully for it to be fixed, JUST DO IT!! There is no need to then make me feel like an idiot or crazy for my milkshake order (so crazy to say out loud) and then continuously repeat it and say, "are you sure thats what you want?" Like no. I drove all the way up here in my pjs to get made fun of. REALLY!! horrible honestly. P.S. after all that I still got the wrong freaking MILKSHAKE read more

First time going to this location of Cook Out, and I would rate it one of the better ones. I used to frequent Cook Out for late night snacks or a shake during college. Now, I go for a good fast food burger where I can get some crazy awesome things as my sides. I mean who can go somewhere and get a corndog or quesadilla as your side? My favorite sides though are the seasoned fries, onion rings, hushpuppies, and quesadilla. I will say I am not a huge fan of the grilled chicken sandwiches. I like the shakes, but you have to know ahead of time they are more like a Wendy's frosty in that they are thicker and pretty challenging to drink from a straw. They are still really really good though. I like the M&M one and sometimes get the peach one, too. The one thing that can be good or bad is this location serves their trays in paperboard boxes rather than the classic styrofoam boxes. I love they are helping the environment but do miss the nostalgia of the old boxes. Overall, this location is clean and quite busy which is always good to see. read more

Hamburgers burned, beyond well. Could not eat! Got two and both alike! Very disappointed. 6/6/24

Poor customer service. Walked into store at 10:50. The inside closes at 11. Was told at door to turn around. That the inside was closed and they weren't taking anymore order even with the drive through open. read more

Ordered a double burger tray.. got one burnt football patty & 9.25 French fries (6 whole ones) -- when I tell you this is the suckiest Cookout ever, beeeliiievvve meeeee!!! read more

Cook Out - Double burger tray?!?? - Fast Food Near Me - Cornelius, North Carolina

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Cookout has gone downhill. Hamburger was not made correctly. The peach milkshake had three slices of peach not even cut up and mixed in basically a vanilla shake with peaches thrown in it. The quesadilla had almost no chicken. read more

Don't go here! Go to Huntersville!! This store is so disgusting and the employees don't care. The Management is a joke! How about I use to work here, I left because an employee went into my personnel file, twice, and got my personal information. I told the manager and corporate, that employee still has a job! I will never trust them to make something edible, not even if it were free. That manager should have done something, she should have at least kept the files locked and not in a file cabinet that anyone could open read more

Went there earlier employee came through the speaker then proceeded to yell the second time I went thru the drive thru line without ordering and went to McDonald's instead rude employees I also understand teens hangout there but jeez you don't have to shout at a customer like that read more

The food was terrible and cold and the service was completely horrible they were rude, the back of the store was nasty. I love cookout and I will never go back to this location. They are a sorry excuse for a cookout. read more

There's no way this place has a 3.5 star rating - obviously the employees are being paid to write the 4-5 star reviews to prop up this shit show. We ate at this location based on the yelp reviews - BIG MISTAKE. It wasn't edible and I wouldn't feed this crap to my dog. One sandwich looked like something out of a baby's diaper. The employees were polite and apologized for the poor "food" quality. read more

Cook Out - a piece of meat and a piece of bread - Fast Food Near Me - Cornelius, North Carolina

After four visits since it opened last year, haven't received not ONE order that's right!! My family and I just usually make the trip to the Huntersville one. The order is correct everytime. read more

Stopped in for a quick something to eat on the road and they didn't disappoint, got a simple burger tray with french fries, the fried cheese bites and a soda for $7 can't complain about the price... all the food was good and tasty and plenty there to fill me and some leftover for he dog. Second time I've stopped at one of these and happy both times, sure beats the other fast food burger traps. read more

do not come to this cookout workers are extremely rude messed up my order 3 times and i tried to explain what was wrong with the order but everytime they said I was being rude and told me to leave there store. After they charged me for the wrong items and went through trying to get it fixed waited and watched them mock and be rude to me and my friends while cussing. read more

This place has the most delicious fast food I have ever experienced. Burgers are always hot and ready the shakes take a little while but they are always fresh. I recommend the Carolina style read more

You want an honest review of Cookout? Don't take it from the people that go there for the first time and have a bad experience. Hear it from a high school dude that goes out every Wednesday to eat fast food with the boys. Let me tell you that Cookout is one of our favorite places. The food is good, cheap, and the variety is insane. 40 different shakes and everything from quesadillas to BBQ. The service is quick and food is usually ready when you pull up to the window. If you want something just to fill you up, then Cookout is the perfect place. read more

Found a dark green piece of mold in the bottom bun of my burger. I was lucky I saw it first and ripped it off before eating it, but I waited over 20 minutes for this and it wasn't worth the wait. Worst part is, I didn't even order a burger. I ordered something completely different but they got my order wrong and I just didn't have time to wait even longer for the correct order. Would give 2 stars if it weren't for the mold, because the food wasn't terrible. read more

When they get it incorrect they don't really help rectify it. I'm a single mom when I come home it's difficult to go back to the restaurant. My mom went to try and recover my meal that I didn't get and they just said I had to contact headquarters.... Bad customer service and not the first time they've gotten my order wrong. read more

Waited in line for over 30 minutes only for them to tell me "the quesadilla machine is broken."

I walked through the drive through bc I don't have a car to get some food it was 30 degrees and they wouldn't let me inside. The people came out and made fun of us and then we got to the window and they said they can't take orders right now but they took everyone else's order. I was super offended never going there again awful people awful service read more

As far as fast food goes..awesome. Everything on the menu is fresh and well done. The prices are good. The staff is friendly and efficient.

Slowest cookout around all for your food to not be right half the time. Really wish management would address it

The employees at this location are so nice! A warning this location only has 1 drive through lane and occasionally will mess up on quality of the food (forget chicken on quesadilla, burn chicken, etc) , but overall good location. read more

Worst customer service EVER! I don't do fast food often and have been here 2x in 5 years. People taking orders at drive thru are very short tempered with unfamiliar customers so watch out! read more