Deliciously amazing shakes! Food was a great value too! I couldn't even finish my huge burger combo, even though I really wanted to. This is one of our new faves in town! read more

best place EVER!!!!! The shake list is amazing! The hush puppies are to dies for,,the cajun chicken sandwich is sooo good! The people there are always sooo nice!!! read more

My husband and I came here with high hopes that it was going to be good (mostly because it smelt really good from outside of the restaurant). Wrong, the "regular" size burger was smaller than a mcdouble, and it was just plain bland, then on top of that the sides portions were literally 4 pieces each, I had the onion rings and chicken nuggets and those were bland as well. read more

YUCK!! A friend took us there and recommended their shakes. The snickers shake was mainly just ice cream and it had a horrible after taste. No wonder this place is cheap!! read more

I prefer this place when my kids want fast food. We get the box lunch, which doesn't look or sound like a lot of food, then you open the container and wonder where you're gonna put it all. The hushpuppies are amazing, the burgers are cooked to perfection. We've pretty much had every combo available for the box lunch and all the items are wonderful. The hushpuppies and burgers are always in our boxes. The milkshakes are very good. I usually take my kids for a milkshake after they get a shot at the doctor. I've had the chocolate, banana, and pineapple. All very good. I also like you can get Cheerwine here, not many places offer that kind of coke anymore. I've never eaten inside here, I've only gone through one of their drive thru lanes, there is never any wait, the staff is professional and kind. read more

Good food. Super busy. The sandwiches and onion rings are awesome. We sat in outdoor seating. Nice people working there.

The food is mediocre and greasy. Milkshakes are good. The seating is inadequate. You get what you pay for.

Coming from California, I have high standards for fast food burger places (In n out baby!), but my boyfriend and I both agreed, this actually puts it to shame. Sure, In-n-Out has way fresher veggies that you know just came fresh off the farm, and Cook Out's were rather wilted and not true to color, but you don't go to a burger place for the veggies. You go for the meat! And Cook Out's burgers taste like REAL burgers. As my boyfriend put it, it's like we went out and grilled them ourselves. He's back in CA for school right now, but instead of rubbing In-n-Out burgers in my face, I get to send him pics of good ol' Cook Out burgers to make him jealous. read more

Not impressed. Definitely doesn't beat the west coasts In N Out. The prices are relatively cheap if that's what you're aiming for. The milkshakes are extra thick but don't really bring the boys to the yard.,. read more

I love their milkshakes. Thick and every flavor comes out!! The food is give or take but stopping for a milkshake is the perfect thing to do there!! read more

I went to this place for the 1st time and i ordered a cheese dog so when I got to the hotel i found out that they served me a hot dog WITHOUT the dog, it doesn't make any sense so 1 star read more

I can say after many visits over the course of a few months this is hands down the BEST restaurant in town. The service is fast, the food is hot, and the establishment is clean. The staff is courteous and respectful even when rushed. If I could give you guys 6 stars I would. read more

When I was back in Seattle, all I craved from Jacksonville, NC was Cook Out's Sweet Tea. Unlimited refills in their dining area. =)

Good food and service at Cook Out. I went to see if it was life changing like In N Out burgers, and I think that they're game changing but not life changing. I got a western style burger, onion rings, and a chocolate malt milkshake. The burger was bigger than an In N Out, and looked like a homemade burger, good taste too. The best part for me was the milkshake, thick and creamy and they offer what feels like a hundred flavors. The real game changer is why go to McDonalds when Cook Out is the same price and so much better? read more

Gets busy during lunch time but still not a long wait. No real complaints. Prefer it over McDonalds or BK

We really liked it here. The food was nothing to write home about, but the amount you pay for the food you get can't be beat. The cashier was extremely friendly and our food came quick. Will definitely be back! read more

Best fast food place ever! We are a family of 5 and we can eat here for under $20 when on the go. Love their burgers, fries, and chicken sandwiches. read more

the service is slow as hell rn, usually a decent place but this is ridiculous! i've been trying to order for 10 minutes now!

If zero stars was an option I'd give that but unfortunately, Yelp won't allow it. My husband and I made a pit stop here on the way back to our home, biggest mistake ever. I had the chedder style burger. Onions had no flavor and the burger was as dry as the grand canyon, bland but somewhat edible. My husband on the other hand got the BBQ plate. The pork was inedible. I don't think pork is suppose to be hard and with a tint of green. The hush puppies were bland and my two year old refused to eat them, and she eats everything. The fries were okay, nothing extravagant. You get what you pay for. I won't cry over $9.00 but I definitely could have went to McDonalds and at least been satisfied for half that. I wouldn't recommend eating here at all. I definitely won't be back. read more

Great great food and for the low cost it is truely amazing. Staff is very friendly and fast.. Very clean and nice inside as well. Def worth your 5 bucks!!! I will really miss this place. read more

It was cheap, but you get your money's worth. Not to big on getting 3 pieces of bacon, tomato, and lettuce on a hamburger bun. It was only a dollar but still... :/ the fries were over cooked in grease that tasted like they deep fried everything all together. We also asked for onion rings and they gave us hush puppies. The only good thing about this place was the price, and the service was friendly. read more

This place is great so much better McDonald's . The burgers were ready in three seconds. I had the banana milkshake it was awesome

They have great food, but I would walk inside to order, their drive thru is ok, their speaker and mic to take your order really needs to be replaced, they get the order wrong and don't here things so your going to repeat yourself a few times read more

You can't beat this place. The food is great. The menu has a wide variety and it's all fairly inexpensive. The staff is incredibly friendly and if you tell them that you've never been there before, they'll explain the whole menu to you and will be patient as you decide what to order. After my meal I ordered a side of hush puppies to go and waited about one minute for them to come out. The gentleman at the register apologized to me for the wait. I wish every restaurant had such concerned employees. I suggest you order your burger cookout style. read more

Forget fast food chains like McDonald's and Wendy's. This place beats them, hands down. You get a lot of good that is better quality for a lower price. Meals are $4.99 and the burgers are adult size burgers... not flat Little patties like you get from the other guys. read more

This Cookout was terrible! They messed up on my order and I got to the park and realized, came back to fix it told them what I wanted and they messed up again! I would except you would try your best to help the customer after messing up once! read more

Love the food. It's cheap and a great variety. Never had one of their shakes though because I'm usually to full and not a big fan of that much dairy. Not much parking, which is a down turn, and not a whole lot of seating. read more

Wow. Good value, great food. Hubs and I had the BBQ special for lunch Better than smithfields. Super clean and friendly. Highly recommend eating here. You just have to try this place!!!! read more

First time visiting the place last night it was amazing everything tasted good! And for a good price no more BK n McDonald's for me!

Best burger, hush puppy & milkshakes in Jacksonville! The people were friendly, no wait and we will go back again & again.

My husband and i been here twice and we enjoyed the food . we both had the cheddar style burger with cheese fries and chicken quesadilla .the only upsetting part is we ordered everything individually because the combo menu is on the side wall in the corner away from the main menu so we didnt know we were able to make it a combo for way cheaper. The cashier didnt even let us know we can order that way when he heard us ordering stuff sinilar to the combo so our food came out to way more money than it shouldve. The second time we went an older man helped out alot and explained the combo menu to us and apologized for his co worker not letting us know about the combo menu . read more

Order incorrect twice. Window service rude. Management unhelpful and rude. Quesadillas do not have chicken and only consist of tortilla and cheese. Huge hamburgers are literally the exact same size as small. Management provides excuses and not solutions. Condiments are not offered either. Order at this specific cookout with extreme caution, triple check your orders before leaving and don't expect anything that is wrong to get fixed. read more

Best grilled chicken sandwich American style......and the watermelon shakes Awesome!!!

My boyfriends dad recommended this place, we went yesterday and boy, it was great. We got two shakes , two hotdogs , one soda and two meals for under $16 . Great prices, super friendly service. The manager came to check on us and was sooooo nice. I had the spicy chicken sandwich and it was delicious! Definitely be back, were actually going today!! (Originally we went to Applebee's and after being ignored and there we checked out this place and I'm so glad we did!) read more

Cook Out is an outstanding mix between a fast food and a quick good quality meal. I do not live in Jacksonville but it is a must whenever I visit. 5 star quality! read more

Good food that's always fresh and hit. Great prices and the shakes are always thick! Only think I don't care for is the drivethru set up!

Disclaimer: The review below was written without knowing this place had some sort of cult following. This place is nowhere near the same league as In-N-Out or Five Guys. Those two places are very good at what they do (Five Guys is a bit overpriced). In that vein, being copared to the aforementioned burger joints, Cook Out sucks. This place is in a different class. Cook Out's niche is the 3am, taste buds dulled by alcohol, cigarrette-taste-in-my-mouth crowd. Original Review: This place gets a lot of love because its cheap and they seem to be always open. I would say that most of the time people eat this they are coming back from a late night of partying, thus this gets compared to Jack-in-the-Box tacos. Having said that, the food is very mediocre. The burgers are way too greasy and don't even come with the typical accoutrements (if you will)--i.e. lettuce, tomatoes, etc. The burgers are not better than your regular franchise burger joints. However, they do have a more expansive menu than WacArnolds, so this may be a good place for everyone in your group to get a bad version of what they are in the mood for. Reasons I would recommend this place: the zombie apocalypse has indeed taken place, its 3am and you don't know where your kids are, you are trying to stick it to a bum by buying him a burger because he's asking for money for food when you know he just wants to spend it on liquor, or you have been bitten by a vampire and have lost the ability to taste any and all food. In closing, don't believe the hype...this place is not good. read more

Messed up a very simple order and got attitude when I asked for it to be fixed. Would not recommend to a friend. Go to five guys.

Very fast and inexpensive. The cook out trays are an awesome combo which includes a drink. My daughters and wife love the milk shakes. I'm a big fan of the combo and how they are made, which includes two sides. Their meals are very filling and for a family of five it comes out to under $30; that includes extras like chili-cheese fries and milk shakes. Overall, pleasant, quick, inexpensive, and clean. read more

I like their food but the woman at the drivethru was terrible. She rolled her eyes at my husband and shoved our food in his hands and wasn't even paying attention. Worst service I've seen read more