Not sure why people have left bad reviews for this Cook Out. It's nice and clean. It's easy to get to off US I-40/75. The staff is friendly. And, the food is the same as other Cook Out's - American standard. I thought is was just fine - as did the 30 other people I was with. read more

Who took a bite out of my burger? I also got chicken wrap n where was the chicken ? I swear it was a size of kids pencil but hey the fries was good tho read more

Cook Out - Who took a bite of my burger bro ? - Burgers Near Me - Knoxville, Tennessee

Last night was our first trip to Cook Out and it did not disappoint. I had a loaded Hot Dog with chili, onions, and mustard. It was delicious with the hot dog overflowing with toppings. My wife had a hamburger. It was double patties with good flavor and what ever toppings you prefer. Although we didn't have a milkshake, they have over 40 varieties and that is what I will try next time because their fries are the old fashioned 'crinkle' fires that really hold your ketchup, or in my case your milkshake. This restaurant/fast food drive-thru is evidently from North Carolina; the outline of the state was worked into the Cook Out logo on their caps. Follow me on Yelp for more places to eat, and things to see and do in Knoxville; or where ever I happen to be. read more

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The food was delicious and they put a home grown tomato on my burger!! Great location

This was my first time here. My burger was dry and cold, the "sautéed onions" were barely cooked and dripping with grease. The food presentation in a styrofoam box with scarce hush puppies and "cheddar bites" rolling around was depressing. I could have forgave the food but the ambiance was horrendous. The acoustics in here are horrible. It's just noise. The lighting is harsh and blinding. And the thing that really destroyed the whole visit for me was the staff member, apparently on extended break, at a booth with his speakerphone turned all the way up having a FaceTime call the whole time I was there. People sat as far away from him as possible and it we all had to listen in detail to the screeching of his conversation. read more

This place use to give you a good amount of food for the price but now they are so stingy. I got 3 onion rings and a couple of cheese curds not to mention my patty was many 2 in in diameter. Next time I'll just pay a little more and go to a restaurant. read more

Cook Out - Onion rings cheese curds and a bbq burger. - Burgers Near Me - Knoxville, Tennessee

I went in not expecting much because the reviews weren't the best. I had never been to Cook Out before as they do not have them where I live. I watched a YouTube video to understand how the trays work with ordering. We went in and were so pleased with how patient the cashier was with us as we took our time ordering. Everything was correct and the order was fresh. Oh my goodness. Everything was amazing. I ordered the cookout burger, cheeseburger quesadilla, walking taco, and had a cheer wine float for a drink. Who wouldn't like this? I wasn't even hungry but ate everything. The kids loved their food and wish we had a Cook Out by us! As far as ambiance, it's a little more upscale than a McDonald's. It's fast food. read more

EVERYTIME I come here it's been not good or bad. Staff looks at u like u are an inconvenience. The proper response when u are waiting to order would be "can I help u". Then they ALWAYS forget something here. I mean EVERYTIME. I'm actually easy to please, but this place is awful. I will NOT step back in here again. read more

Cook Out - Burgers Near Me - Knoxville, Tennessee

They bit off of my food and they spit and then they start laughing about it This is the worst place you can ever come to like actually.

Drove from Destin beach last night stopped by cookout cedar bluff worst meal ever, I ordered a huge burger only bacon and onion the burger wasn't done ( still pink) the bacon was raw and the shake I ordered was wrong, I ordered strawberry shake it tasted like a banana shake. I should've taken pictures but to tired and mad at myself for stopping their. read more

the manager with blonde hair pushed the worker for saying hi to someone that is not good work ethic. The milkshakes were leaking and weren't blended up. The manger looked really mad at her for saying hi which you should let the workers say hi, I am most definitely not coming here again, seeing the manager rude. The girl at the window was rude and kept giving us mean looks, this cookout is so unprofessional it brings me to wonder what this world has come too! read more

I stopped by today after a long day of work, just wanting a good ole cheeseburger and fries. I asked for extra seasoning on the fries, I didn't get seasoning on more than 7 fries. Fuck you read more

Cook Out - Asked for Cajun fries with extra seasoning. Literally a splash of Cajun on 6 French fries. - Burgers Near Me - Knoxville, Tennessee

First time in! Will be back. Young man working the front was a little quiet/nervous but did great, I asked him his favorite items and he suggested me two. I ended up getting one of them and it was great. Everything I had was fresh, and they got me my food quick. Thanks! read more

Ordered a cheeseburger plate, cheddar style. There was literally no burger in the bun. Not like a small patty. No patty. No exaggeration. There was NO burger in the cheddar style burger! read more

Cook Out - a sandwich with onions and cheese - Burgers Near Me - Knoxville, Tennessee

Went to try it out 1230 in the afternoon. Website hours say they are open all the doors locked. No signs. Might want to get your act together. Looking at the reviews for this location may want to start bringing an "A" game. read more

I had ask for seasoned fries an payed extra. They gave me the seasoning an ask me if that was ok. I ordered the steak burger with sautéed onions. The onions were not cooked. I had to ask again for mayo. Strawberry shake couldn't been drunk with a straw. First and last time there. read more

Like every other Cook Out in Knoxville, Cedar Bluff can't get your order correct to save their lives. Never once have I gotten exactly what I ordered. I don't understand how it is so hard for Cook Out to hire competent workers at just one of their restaurants here. I don't get how every Cook Out in a city can be terrible. read more

Cook Out - What I received. Plain double cheeseburger with bacon. - Burgers Near Me - Knoxville, Tennessee

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Ordered my food. Waited 30 minutes, and multiple people got there's before mine. Then they say "someone walked off with your order" right. We were the only 2 people in the store for 10 minutes.Do not recommend because of horrible service. read more

Good fast food restaurant, convenient location in west Knoxville, lots of different options and good prices. Been here many times and the food is consistent. Staff is usually friendly and the service is good. The poor quality microphones at the drive-in previously made ordering difficult, but that has been fixed recently. read more

Forgot an entire meal the service is bad I've been to this location a few times and only once did they get everything right

After working all day and night I got off after 1 am and drove to my hotel stopping here on the way. Been to this exact location when working at the Truist across the street so figured the food would be same as last time... wrong "big double burger" with bacon was the size of a slider and had one patty on it glad I got charged more for less food. Sadly didn't check the food before I got in the parking lot. read more

Pretty good especially if you want to not break the bank to get something quick shakes are a bit thick but other than that good

They always do a great job here! The food always taste good! The ambiance is always welcoming!

Food tastes like it's from cookout. Definitely quantity over quality. But of course that's why we came to cookout. The drive thru device was terrible. The lady taking our order either quit on the spot or took a juul break because there was a two minute silence while we were trying to order. Everything shook out ok in the end though. read more

Other than the price I have nothing good to say about this place. The food was horrible and staff were not pleasantly i don't understand how is this even rated 3 stars read more

My fist time here and I was pleasantly surprised in that the food tasted like the name implies and it was freshly made! The drive-thru wait wasn't long and my order was almost right (one cheeseburger missing) they replaced the missing item on the spot. The help was courteous and understanding, both when ordering and at the pickup window. I recommend you try it, I'm for sure going back soon! read more

Wow. I held off giving a negative review after the last time but this location has gone to crap. Ordered three burgers, fries, shake and corny dogs. Shakes were fine. Fries - cold, limp because oil wasn't proper temp when they dropped them in the fryer. Corny dogs flat out nasty. Old grease and not proper temp result in a greasy, burned tasting corny dog. A waste of $20. 2nd time here because it was late and I had not eaten all day. The food was inedible. The patties had been cooked hours before. What a bunch of damn pig slop. I will NEVER eat at another Cook Out. Nasty food by management that doesn't care. They should fail. read more

Second time I went to Cook-Out on Cedar Bluff - the girl in D/T can use some customer service training because she is rude. She wears a beanie each time. She shuts the window at you while you're speaking to her. She's going to cross someone one day that won't put up with that type of costumer service. From what I've learned... the management is just as bad. I won't be going back, y'all suck! I ordered my sandwich PLAIN!!! I didn't get a plain sandwich for the second time. I had to go back and deal with this girl... AGAIN! If I can give you a -start I would. This one is one to many. read more

This is the first time my husband I have eaten here and I have to say it's amazing when you walk in the door someone greets you and tells you hello and helps you with the order gives great suggestions. I would say that the food cost as much as a value meal at McDonald's but a hundred times better but I will have to say that the reason why this place gets five stars is not because of the Great food because it's delicious milkshakes or the friendly staff but for playing Christian music in this restaurants thank you Ps can you please work on getting a Swiss and mushroom cheeseburger read more

Cook Out - a menu for a restaurant - Burgers Near Me - Knoxville, Tennessee

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Horrible! Have you ever ordered something simple only to get home and find out it is totally screwed up. I even walked up to the window to order to make sure they got it right. I also double checked with the girl that took my order and she repeated it and even turned the monitor around so I could see it. I jokingly told her that if it wasn't right I would bring it back (and I wouldn't be happy). Normally I would check the burger before I leave but I felt that they surely couldn't get it wrong after that, plus the burger was boxed and wrapped. When I got home, I unwrapped the burger and it looked like a wrinkled gooey mess. I didn't even have to open it to see it was wrong. I also got a grand total of three onion rings which I sampled, and they were soft and chewy. Even the coke was flat. Disgusting! I drove the five miles back and demanded my money back. I stood outside the window long enough that I started to knock when somebody finally opened it. The girl that originally took my order arrived and the two proceeded to get in a loud argument closing the window on me. Right before the manager arrived it started to rain and after a mindless conversation he finally refunded my money and I told them that they would never see me again. Good times. read more

Quite possibly the single worst cookout experience I've ever had. 7/16/2020 @ 10pm Sat in drive thru for 40 minutes. Ordered a snickers milkshake, they gave me a banana milkshake. (I'm allergic) Ordered a quesadilla, they gave me melted cheese on a tortilla. Not a single piece of chicken. Ordered a plan hamburger, got a cheeseburger covered in mayonnaise. Ordered a water, got a sprite. Not a single item that I ordered was correct. The guy at the window said there was only 3 people working but there was a line out of the parking lot. Cookout is KNOWN for being GREAT fast food and this was by far the most disappointing fast food experience I've ever had. read more

The burgers were dry, over done, & pretty much tasteless. The fries were cardboard & the onion rings had a mealy coating. What a disappointment. Five Guys is more expensive but much much better. read more

First time trying Cookout and I won't go back. I get home and open my box with burger and fries. Fries are soggy and the burger has a bun that looks like a rat has nibbled a chunk out of it. Completely disgusting. Save your money and go somewhere else. read more

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Well, we just tried this place for the first and last time. We both got the combo. The burgers were dry and obviously overcooked. Got my husband's order wrong. Did not give us a spoon for the chili. Fortunately, we had utensils in our car. Was it canned chili! Sure tasted like it. It definitely left the spoon greasy! This location is marked closed, but it's open. Maybe they should be closed. Would have saved us the time and money! read more

Waited in line for 20 minutes with no one in line in front of me. When I finally just decided to drive up to the window and order, the employees were very passive-aggressive and rude. Food was cold. Definitely do not recommend going to this location. read more

I think it's a good fast food option. Other reviews are saying they didn't receive what they ordered correctly, but I didn't have that problem at all. The burgers are awesome and I love the quesadillas. Only bad thing is the sweet tea - don't recommend it, tasted like it was steeped in dirty water. read more

This new location is clearly the place to be during lunch. It's always SLAMMED. With that said, I am so impressed by how well staffed they seem to be. There are tons of employees ready to help, answer, grab condiments, and make sure your food is ready fast (and fresh!). I can't tell you that this is gourmet food, but we all know that heading in. In terms of fast food, this location functions well over most. Pro tip: order the onion rings/hush puppies/any shake on the menu read more

The cheddar burger is amazing. The bun is soft and the cheese is delicious. The meat is cooked perfectly. I recommend! read more

Cook Out - Burgers Near Me - Knoxville, Tennessee

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Service is always friendly and fast. Dining area is clean, even during the late hours. Prices can't be beat.

I usually don't review chain restaurants, but if its late at night, or your kids don't care, just go to Cook Out. My son loves coming here after practices and games. It is cheap and not bad for fast food and where else can you get a burger, with a side of quesadilla and cheesecake. The hush puppies are really good and a deal. The shake menu is huge. The burgers are fine, better than most places. So, if your choices are Krystal or Cook Out. The choice is Cook Out. read more