Service was excellent and restaurant was clean (5-stars). I had been craving a hot Italian sub for…read moreweeks and today I decided to give it a shot. I normally get the regular Italian, Mikes way, home run every time. I was disappointed in the Hot Italian. It was way over salty.... I didn't complain, too many peps in line. Washed it down with regular sips from my drink. Is this sandwich always this salty? (1-star) Nice people and nice establishment but won't order that sub again!

Jersey Mike's never disappoints! The sandwiches are always fresh, loaded with quality ingredients,…read moreand made exactly how I like them. The bread is soft, the toppings are crisp, and everything tastes fresh. The staff is friendly, works quickly, and provides great customer service. The restaurant is clean, and the overall experience is always enjoyable. If you're looking for a delicious sub that's made fresh right in front of you, Jersey Mike's is definitely worth visiting. I'll definitely be coming back!

We stopped here while travelling. The parking area is large and there are handicapped spaces near…read morethe door. The seating is a mix of tables and booths. Seating is not crowded together, so walking around is pretty easy. The counter is in the rear. We were greeted as we walked in and the order taker was very pleasant and helpful. He made several welcome suggestions and started the meal off nicely. We found a seat along the wall and waited no more than 10 minutes for our food. The burgers were cooked perfectly and the toppings were fresh and tasty. The buns were also fresh. The fries are shoestring, which is not my preferred cut, but there were cooked perfectly and not too salty. This was a good choice for a quick and good meal while traveling.

My son and I love this place. Burgers and fries are awesome…read more Only problem is this place is overpriced.

Went back to try again. Albeit the food isn't the best…read more There was a boy named Tanner who was walking thru and was very polite and helpful when I asked him questions. No attitude just respectfully answered. The salads look so good on tv. Wish they did in person.

one of your employees put a nasty note on out truck because we were over the white line a little…read morewith our front tire .food was not that great ..chicken was cooked too long

Food was perfect: fresh, hot, and delicious. service was wonderful. The restaurant was clean and…read morecomfortable. It looked like they were training some new staff while also having the kitchen fully staffed. glad we stopped!

Picked up lunch today and was really disappointed. Fried rice was very undercooked. Will think…read moretwice before visiting again.

Excellent food, friendly service, with the best hospitality. I ordered a burger medium rare and it…read morewas perfect. My husband's burger unfortunately was not medium rare. I ordered the fried mushrooms and they served an entire plate full. The server took them off the bill and substituted them for a slice Fe fish since all I wanted was a patty.

The atmosphere is old and kinda confusing. Very small place , if you want to seat outside on the…read morepatio you must walk around the building yourself , they do not take you to your table they just meet you outside once you seat yourself . The waitress I had was great . The weekend specials run out very fast , and you don't know this until you place your order , would be nice to have on the sign when you walk in so you don't waste time. Tables very dirty and not cleaned off once someone leaves . The fish sandwich , coleslaw delicious. Firies have to much pepper on tend and very greasy .

Crazy that this isn't ranked higher. They were super fast, friendly, extremely clean, and very well…read moreorganized. Came to visit friends near by and stopped to get something to eat prior for us and the kiddos. Service was super fast and friendly. They got everything right and brought it out promptly. The had ample supply of high chairs and each one came with a protective table cover (LOVE) as I could see cleaning wipes around for customers to use. Would definitely come back!

Still best accurate service great sandwiches, shakes and lemonade is the bomb!…read moreExtremely friendly, smart and accommodating staff.

Absolutely disgusting . The meat wasn't even the right color. The fries- mozzarella sticks take old…read moreand like dirty oil. Even the shake taste sour . This location should be inspected . Higher prices for poor quality. Smaller portions but paying more for even crappier food. Forgot napkins and the sauces we asked for had to go back in. Which was also a waste of time because both meals went in trash!

Roast Beef kings of fast-food. The classic Roast Beef sandwich is my favorite. It was what they…read morehad before they got fancy, with a variety of menu offering. This one is still hard to beat with the right combination of Arby's sauce and Horsey sauce. Mix it until it is a pink color and spread it n both the top and bottom of the sandwich. The shakes are good too.

Lenoir City,Tennessee Krystals, I want to say the staff…read moretheir have always been extremely nice and helpful, and the young lady who is I think the manager there during the day went out of her way to make my order right, when it really wasn't her fault. I have to go to that area every Thursday to get vaccines now for allergies recently uncovered, and every week when I'm done there I swing by Krystals in Lenoir,City Tn toget the #3, which is....3 double Krystals (I add cheese), a drink, and an order of fries. Recently they took away the regular fries and started trying a seasoned fry, which I didn't know about, and honestly due to a not so great eye sight couldn't see well enough. Anyway, even though the seasoned fries are great, I can't eat them because of a bad stomach. I went back through the drive thru and the manager explained to me it was shown on the board,but she was extremely nice and allowed me to switch the seasoned fries to tater tots. Now that may not seem like much,but they mistake wasn't her's,it was due to my bad eyesight, and she was extremely sweet in just offering to begin with. I didn't want her to do that, since it was my fault,but she refused to take no for an answer, and proceeded to swap the seasoned fries out for the tots. That is a manager who sees me coming every week and eating there when in town, who knows and cares about her customers, and who took care of her customer. And my dog loves her, and she's good to him to as he jumps in the window every week to say hi to her...lol Truly great food, and nice to see the human,personal touch they give to their customers. Oh, and tomorrow's Thursday, allergy shot , and my #3 combo day, get the drive thru ready, me and my dog Bear won't be long ! Thank you to such a wonderful young lady,good job in hiring a truly good person Krystals !

Every once in a while we stop and get Krystal burgers. We ate at these restaurants in several…read moredifferent places. But today was the worst experience we've ever had in Lenior City Tn. This place was a disaster with the food and the employees at this restaurant. The manager was a little old lady taking orders and cleaning in the dining room. The staff was very rude and loud singing and saying I need to be on American Idol!! NOT!! The food was absolutely awful the worst stuff I've seen past off as food. The staff was making fun of the folks coming through the drive through on the way they talked and the stuff they were ordering. We will never stop there again!! NEVER!! I wouldn't even give this place a one star, but I had to leave something.

Great experience! The food was fresh, hot, and came out quickly. The staff was friendly and my…read moreorder was accurate. The restaurant was clean, and everything went smoothly. Definitely one of the better McDonald's locations, and I'll be coming back!

I would give them a zero if I could. I go through the drive-through get a medium fry and two Mc…read moredoubles. You can't even eat the Mc doubles. You can tell they have sat there on their warmer all day hard and taste like charcoal.

Never been sicker in our lives. Had the hook and ladder yesterday afternoon and it hit about…read moremidnight last night. Missed work today trying to recover.

One Star - Poor Service and Even Worse Customer Support…read more I ordered a Large New York Steamer through the Firehouse Subs app and received a completely different sandwich a Philly Cheesesteak. Simple mistake, right? Should be a simple fix too. Nope. I contacted their guest services immediately. Here's how it went: Email 1 (from them): "Sorry about that! We issued you 1600 reward points." Sounds nice, until you realize it takes 15,000 points to get a free sandwich. So basically... thanks for 1/10 of a replacement. My response: I told them the points don't come close to covering what I paid for and asked for a proper solution more points or a refund. Email 2 (from them): They passed the buck entirely, saying since it was a pickup order, I need to go to the store myself and sort it out. Apparently, the app is just for show, and once your money is taken, you're on your own. So let me get this straight: I used their app I was given the wrong item They gave me points worth about $1 Then told me to go deal with it in person? Why even have a guest services team if all they do is redirect you to the store? Bottom line: Don't count on Firehouse Subs to fix their mistakes. If something goes wrong, you'll be left hunting for a resolution like I was. I used to be a regular now I'm taking my business elsewhere.