Cookies By Design

3.8 (30 reviews)

PriceyBakeries, Desserts, Flowers & Gifts

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Cookies By Design - a chocolate cake decorated with a tree - Bakeries Near Me - Exton, Pennsylvania

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The cookies were tasty, but the decoration was sloppy. For my aviation theme, they couldn't invest $2 and purchase an airplane-shaped cookie cutter? Instead, I got crosses and dog bones (?!). Lastly, they need to ditch the spray-on base coat. It looks messy and tastes bitter.

Customer service is literally so awful. and if you want a special design they start to get all huffy and puffy. Also for my delivery I called to tell them instructions for my apartment complex and the delivery driver was already there and did not deliver my cookies till the next day. They don't give you a time of day of delivery so you have to wait around for the whole day. They also got an attitude when I asked if someone can call me when they get here. The cookies don't even taste goodthey taste like playdoh. Never ordering ever again. Worst attitudes ever and my golf ball cookie looked like a 3 year old did it

Samantha A.

We love Cookies by Design!!! Their handcrafted treats are always a huge hit with my employees, customers, and my kids of course! Taste great, creative designs, and great staff! We recently held an event and welcomed everyone with a cookie and a business card.

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Ramesh A.

Elite 26

206

815

5849

2 years ago

Found this location on my visit to Ups, so I wanted to give it a try. The shop is well maintained and the staff is friendly. The cookies looked so good and there are some decorative cookies too but high on price point. I ordered red velvet cookies, and they tasted delicious. We will definitely return to this spot for more cookies, and we even thought about ordering for a party. Try this place you will love it !! read more

Cookies By Design - a display of cookies and flowers - Bakeries Near Me - Exton, Pennsylvania

Cookies By Design - a display of a bakery - Bakeries Near Me - Exton, Pennsylvania

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Tiffany M.

6

29

3 years ago

I ordered a basket when it arrived it had 3 dry sugar cookies in nothing like the picture shows when I requested my money back they asked us to return the cookies..... RED FLAG right there unsanitary and now wondering do there recycle the returned cookies?? Gross do not buy from here I'm disputing with my bank 65.00 for 3cookies no way read more

Cookies By Design - What I ordered - Bakeries Near Me - Exton, Pennsylvania

Cookies By Design - What he got - Bakeries Near Me - Exton, Pennsylvania

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Lorena E.

Oh no! I’m so sorry you had that experience Tiffany! I tried to look…

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Maui G.

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2

0

1 year ago

Ordered their 'gourmet' birthday cookies online and my order was routed to this store. I expect on time delivery since they are charging premium for their delivery service as well, but nope they delivered the day after my friend's birthday. Very disappointed. I have to track down the main customer service people so I can get explanation why my order didn't arrive that day because the store is not replying to my inquiry (later on they blamed the courier, but I can see they placed the request late so it would be delivered based on their request). I will not order from this company again. I should have stick to edible arrangements or a more reliable company. And looks like there is nothing great about the cookies anyway. read more

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Judith S.

0

9

2

3 years ago

The cookies were tasty, but the decoration was sloppy. For my aviation theme, they couldn't invest $2 and purchase an airplane-shaped cookie cutter? Instead, I got crosses and dog bones (?!). Lastly, they need to ditch the spray-on base coat. It looks messy and tastes bitter. read more

Cookies By Design - Bakeries Near Me - Exton, Pennsylvania

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Nina V.

1

127

19

2 years ago

Kindness and great service. I dropped by unannounced for Cookies on a day where they had received a 500 dash cookie order. They could have easily turned me away, but the shop -keeper was so nice and went upfront to get me the cookies I asked for. This is great old-fashioned service the kind that we used to all enjoy in a nicer time. read more

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beth h.

0

10

1

3 years ago

To whom it may concern I just received my cookies and delivered them to my sister. She can't eat them because there is so much almond flavor its like burning our throat. Did you change the recipe, or is it owned by someone new. Did not taste like the old cookie. So much money for poor quality. Will not be ordering again! read more

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Marie P.

0

9

15

5 years ago

Customer service is literally so awful. and if you want a special design they start to get all huffy and puffy. Also for my delivery I called to tell them instructions for my apartment complex and the delivery driver was already there and did not deliver my cookies till the next day. They don't give you a time of day of delivery so you have to wait around for the whole day. They also got an attitude when I asked if someone can call me when they get here. The cookies don't even taste goodthey taste like playdoh. Never ordering ever again. Worst attitudes ever and my golf ball cookie looked like a 3 year old did it read more

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Samantha A.

92

10

7 years ago

We love Cookies by Design!!! Their handcrafted treats are always a huge hit with my employees, customers, and my kids of course! Taste great, creative designs, and great staff! We recently held an event and welcomed everyone with a cookie and a business card. read more

Cookies By Design - Best cookies! - Bakeries Near Me - Exton, Pennsylvania

Cookies By Design - St. Patrick's day - Bakeries Near Me - Exton, Pennsylvania

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Lyn N.

0

2

0

4 years ago

Ordered a basket that was delivered yesterday. The delivery timing was very fast, cookies are beautiful and delicious! Employees were super friendly to work with! read more

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Claudia R.

0

2

0

4 years ago

Easy ordering. Arrived day requested and early. Delivery item was exactly as pictured. Amazing!

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Julie M.

Elite 17

248

584

27

14 years ago

Love this place! I've ordered from here many times and have also received cookie baskets from others. Cookies by Design never lets me down! First of all, the cookies are adorable. They have so many different designs and the staff is always willing to work with you and change the baskets around to meet your needs. Second, the cookies are absolutely delicious. I'd highly recommend this place for any occasion. read more

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Kathy D.

0

7

0

7 years ago

What a GREAT place! Catherine is AMAZING! No more ordering flowers -- everyone will now be receiving cookies from Cookies by Design from Exton. Thank you so very, very much Catherine! read more

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Susan M.

31

71

92

9 years ago

Fantastic bouquet of cookies for a child home from the hospital! The Emoji cookies lifted her spirits! Cookies were fresh tasting and perfect with a glass of milk. read more

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Andre S.

131

106

45

13 years ago

We receive a Cookie Bouquet from my father-in-law for the kids a couple times per year. He orders on line or by phone and when this particular location is the one he reaches, the cookies are, by far, the best. We love their Cookie Bouquets! The cookies are delectable and are decorated just a little bit more gorgeously than from any other location we have received bouquets! Recommend your taking the time to place your order from this location cause they are better than others we've had!! read more

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Susan P.

0

5

2

9 years ago

I purchased as a gift, they offer such a cute selection of cookies. The cookies were a big hit, everyone in the office enjoyed them. I received a basket in March and enjoyed it so much, that when I was looking for an idea of what to get Cookies by Design was my first thought. Good cookies, wide selection, reasonably priced, and fast delivery. read more

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Romey J.

1

12

2

6 years ago

Helpful and quick turn around for orders. I believe there are a bit pricey for a dozen cookies. The cookies were very thick, with not enough icing. read more

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Dawn G.

0

7

0

6 years ago

Placed an order online for delivery. Received an email the delivery was made. Called my friend to make sure the gift was received. Found out the delivery person left the package at a side door (one they never use) and did not even attempt to give it to anyone. Someone was home all day but they delivery person never even knocked on the door. This were a rural area and any animal could have destroyed the gift if I had not called. The cookies are beautiful but not cheap. I paid for delivery to a recipient. I expect the delivery person to do his/her job & make sure that recipient receives the gift. read more

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Grace M.

0

49

3

9 years ago

I have both received and sent cookies and they were EXCELLENT to say the least. I would recommend them to anyone who wants to send a "different" kind of gift. read more

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Robert Y.

78

7

1

6 years ago

Thankfully this place is like 15 minutes from where I live... if it were any closer pretty sure I'd swing by daily and weigh an extra 50 pounds. read more

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Lea S.

87

13

0

10 years ago

This is the 1st time I ordered from Cookies By Design! They are amazing! I called at 10am in the morning and the cookies were delivered by 3:30pm. They were beautiful cookies! I will defiantly be ordering from Cookies By Design again! Thank you to all the staff! You all did a Great job! read more

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Dana M.

69

5

0

9 years ago

Great purchase.. Cookies were not only delicious, they were there very fast the following day. I recommend to everyone..

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Kelly S.

0

3

0

10 years ago

I opened a Yelp account just for my disappointment with Cookies by Design. I placed an order with them expecting fresh baked cookies but to my dismay all the cookies tasted like they have been sitting out for weeks. Every single cookie tasted stale and bland. I will never be returning to this establishment and I suggest you do the same. read more

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Irene E.

20

2

0

9 years ago

Delicious and prompt delivery!! They delivered to my daughter's college and she loved them!

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Karen L.

0

14

0

9 years ago

Good selections to choose from for the 'new baby' category but I wanted to recognize the siblings as well (since they were the one's to be eating it!). The Exton store helped me work in the 'new big brothers' names to make everyone feel special! read more

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Patti L.

0

3

0

9 years ago

The customer service we received was by far the absolute best! Our delivery person went above and beyond considering we accidentally gave him the wrong address at first. He was extremely pleasant and accommodating while we tried to figure out the correct address. The cookies arrived on time and were delicious! Thanks so much Cookies by Design for all around excellent service! read more

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Adel V.

0

3

0

9 years ago

The staff was very helpful and pleasant. The cookies are delicious and never disappoint!!!

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Jennifer S.

0

18

0

10 years ago

Very disappointed! The cookie bouquet was delivered with 4 of the 7 cookies broken. The delivery fee was $23. They would not refund delivery fee and would only provide me with a credit towards a future order - of which I will now not be placing! Had they provided a refund for at least the delivery fee, I would not be as upset BUT in my opinion that was very poor customer service . I do not recommend read more

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Jim F.

1

2

0

14 years ago

Very disappointing experience with inability to keep promised delivery. Would not trust them again.

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Chris O.

0

13

0

10 years ago

I've been using Cookies by Design in Lionville (Exton) for years. The cookies are delicious, freshly made and gorgeous. I swear they can make cookies for any occasion. A very unusual, fun treat. read more

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Tracy P.

0

1

0

16 years ago

This is not accurate - Cookies by Design in Exton is open for business and has been for the past 20 years! Same location - 56 E. Uwclan Ave in Exton. read more

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More info about Cookies By Design

56 E Uwchlan Ave, Rt 113
Exton, PA 19341
Directions
(610) 594-0122
Call Now
Visit Website
http://cookiesbydesign.com

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Hours

What time does Cookies By Design open?

Cookies By Design opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does Cookies By Design close?

Cookies By Design closes at 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Cookies By Design is closed on Sunday.

Mon-Sat 9:00 AM - 5:00 PMSun Closed

Payment methods

Does Cookies By Design take credit cards?

Yes, Cookies By Design takes credit cards.

Outdoor Amenities

Does Cookies By Design have parking?

Yes, Cookies By Design has parking options.

From the Business

Specialties

Now taking on more online orders & favor orders for all your wedding, birthday, baby, & bridal shower events! Call or order online today!

History

Established in 1983.

Cookies By Design

More Info

Health Score

Review Highlights - Cookies By Design

“I received a basket in March and enjoyed it so much, that when I was looking for an idea of what to get Cookies by Design was my first thought.”

Mentioned in 3 reviews

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This is what I got for almost $100 including tax and shipping

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Colorful & charming order station

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7/6/26 - 7/11/26: Biscoff Skillet Cookie

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4.4

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1.6 mi

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Colorful & charming order station

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Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

1 review that is not currently recommended

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Robin F.

0

2

0

3 years ago

Great cookies and excellent serice!

Cookies By Design - bakeries - Updated July 2026

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Cookies By Design

Cookies By Design Photos

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Ask the Community - Cookies By Design

Review Highlights - Cookies By Design

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1 review that is not currently recommended

Cookies By Design - bakeries - Updated July 2026

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Ask the Community - Cookies By Design

Review Highlights - Cookies By Design

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1 Cookies By Design review that is not currently recommended

Why does Yelp recommend reviews?

1 review that is not currently recommended

Cookies By Design - bakeries - Updated July 2026

Best of Exton

People found Cookies By Design by searching for…

Trending Searches in Exton, PA

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