Cook's is a good little place to buy all kinds of baking goodies! For reference, we are home hobby bakers who like to make nice cakes for special occasions. It's nice to have a local place to pop into for some cool decorating things or awesome cookie cutters. The kids love coming to help pick stuff out for cake decorating, and the owners are always helpful when we have questions. It's not the biggest place, but it's conveniently located, and I've been impressed with the selection for the size of the store. read more

While they seem to have a selection of decorating options the service is absolutely terrible I walked in was the only customer in the store and all the workers COMPLETELY ignored me. I bake often and after the loss of JoAnn Fabrics thought I would try here for the cookie decorating and packaging I do- I was so taken aback by how rude the people working were I will NEVER go back!!!! read more

There are some bad reviews that go back 10 yrs. Most of those are deserved from back then. There was a time when it wasn't the friendliest of stores. Things have changed in the last several years. I always get good service and can find anything I need for baking. if you had a bad experience years back you should give them another chance. read more

I love Cook's! I am like a kid in a candy store when I go there. It has everything you could possibly need for all of your treat and decorating needs. I want to give a shout out to Sheri. She has a fun personality, so she was such a joy to talk with. More importantly, SHE IS INCREDIBLY knowledgeable about their products and SUPER helpful. She is seriously a blessing to this business! Thanks for having such an amazing business and staff! read more

Good service. Very knowledgeable staff. Have everything I ever needed for baking, and things that I didn't even know existed.

If you want anything for your cake project, this is the place. They even have ready-made flowers to top your cake if you're out of practice like me. They have various sizes and colors. I even picked up some gold edible spray paint! The fillings come in a nice ready to be cut pastry bag and I opted for the strawberry and Bavarian cream. Looking forward to making this homemade cake with ready-made products read more

They have everything you could possibly need for cake decorations at reasonable prices.

I stopped in just to grab a couple of cupcake boxes. I was happy to see the wide assortment of items for baking. I have been ordering from Amazon up until now. Now I dont have to wait that extra day or so and pay the shipping fee. I can go right to West Allis and pick up the supplies. The prices were fair. They have icing flowers, royal icing, sprinkles, you name it and they have it. I do have an issue. This place would have gotten 5 stars had it not been for the worst customer service ever with the one exception of one young lady. Im not one to draw the race card on every hand but the blatant disregard of my presence was astounding. A couple of other people who didnt look like me came and were greeted and helped... me? Not so much. I roamed around until I was helped but the young lady. Thank you young lady if you are reading this. I would only stop back if need be, otherwise that left a bad taste in my mouth. read more

Cook's Cake Decorating & Candy Supplies - store hours - Desserts Near Me - West Allis, Wisconsin

The only reason so many think this is the "best place" is because ITS THE ONLY PLACE! I came from Cincinnati that had many cake supply store so my standards are high I guess, but I found everything in the store to be very out dated and over priced. I bought melting chocolate from this place that was expired and unfortunately I didn't know until I attempted at melting it. read more

This place is like a playground for bakers and cake decorators, it's a hidden gem that I try to tell all my baking friends about. They run a pretty booming internet business, and I ordered from them online for years before I realized they're right up the street from me. Derp. They have the most amazing selection of cake, baking, and candy decorating supplies. I couldn't possibly name all the things they have. I'm pretty sure it's the only place in town you can get high ratio shortening (which if you're trying to make a stable decorating buttercream without the nasty oily film in your mouth, is essential). An endless selection of fillings, toppings, colorants, wrappings, cake pans, candy molds, cake boards, cake stands, cake forms, cupcake wrappers of all kinds, things to transport your cake. They have cake fillings and candy melts (high quality candy melts) as well as things like tylose, royal icing mix, powdered meringue, glycerine, baking emulsions.They have Fat Daddio's cake pans and Satin Ice fondant (which is nice because shipping on fondant can get crazy). The only thing I really wish they had was fondX fondant because it's much better than Satin Ice. I believe it's still family owned because I always see the same ladies in there and they're very helpful. There's parking in the back. Be sure to check the hours because they have limited weekend hours. read more

Unbelievably horrible service!!!!! Twice I've been here and the first time I thought I may have just had a bad employee. I had a question and had to interrupt the employees talking amongst themselves. Then I was given an attitude. Fortunately, I will never have to purchase this item again. Quite a while later I returned for some cake boxes and the cardboard circles to put the cake on. Different employee, but she was quite annoyed that I needed someone to check me out. If I thought it was going to be such trouble, I would have just left a few dollars on the counter. I will NEVER go back, and when asked about this place, or someplace to get supplies, I always tell people that they do not want to go there. They should either try a craft store, Cake & Bake in Menomonee Falls, or order online. read more

Best place to get cake making supplies hands down I don't bother going anywhere else they have pretty much anything and even stuff you wouldn't think of! read more

Cook's Cake Decorating & Candy Supplies - a person laying on a cake - Desserts Near Me - West Allis, Wisconsin

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This store is pretty no-frills, but it is a cake baker/decorators dream. From cake boards and boxes to dyes and toppers, there isn't much you could need or want to create a stellar cake that Cook's doesn't carry. I love that I can buy a single cake board or box or stock up on them. A sheet cake board is like $1.69 and a 9" round is like $0.20, both of which are incredibly reasonable. I love that they carry large and small bottles of gel coloring - it's so much better and easier to use. I'm buying a few colors every time I go to start stocking up. They have limited Saturday hours, which frustrates me sometimes, but now that I know I can plan for it. They also change their hours between Memorial Day and Labor Day. There is no where else in town that carries the selection that Cook's does. If you're making a specialty cake, this has to be your first stop. read more

This place has everything a bake or candy maker would ever want. It wouldn't hurt them to update the store a bit though. I can tell they've been in the same location since 1980. The staff is very knowledgeable about everything and the samples are always delicious. Maybe put them somewhere a little more visible, though. The fact that there is two entrances is convenient, bit maybe add some sinagebto the register area so people know where to check out. read more

When I first came to Cook's 6 years ago for specialty cake decorating items I found the one staff member extremely inviting and helpful. It helped make my first big cake project exciting and not a chore. Having said that, subsequent visits here have been less than satisfactory and downright insulting. I can literally walk the entire store without anyone greeting me or asking if I need any help; even as 3 or 4 people are visible behind the counter chit-chatting amongst themselves. Even if a question is asked, it becomes very clear the clerks don't want to assist at all. Customer service 101: Your customers are the entire reason you're there and the shop is in business. The selection is pretty good but can be overwhelming to people unfamiliar with the stores's clunky layout. Perhaps this shop only values bigger businesses or business owners. I've found there are other cake decorating options in the area; those that truly value every customer and are more than happy to help. ETA: After reading Damon's review I'm wondering if this is the same reason I was treated so disrespectfully & ignored several times. Yikes, Cook's. Wise up & be respectful of the fact that West Allis is more integrated & more diverse than its ever been & it's not changing anytime soon. read more

I called to see if this store had candy making supplies. The woman who answered said yes and sounded annoyed that I asked. I decided to stop in. It's so hard to see the storefront from Greenfield Avenue. It doesn't have good signage and not many windows. I walked by twice before finding it. I went inside. No one greeted me. There were three ladies in back at the counter. Nothing is labeled well. I had to walk down every aisle to find what I needed. When I found it, there were only two items to choose from. Neither of which I really wanted. Ugh. I walked to the back to ask if they had any other candy making supplies and they said no, just chocolates. I grabbed the hard candy kit and a bottle of mango flavoring. They had no silicone candy molds, although they carry 7000 different lines. I was pretty disappointed. Party City and Michael's had a ton more candy making supplies (way cheaper) than this place. Two stars for being a long lasting local business. read more

Although my mother and I live over an hour away any time we are in the West Allis area we stop by and generally spend a lot of money here. As an avid baker and chocolate maker my moms loves everything offered in the store. While the staff and customer service has always left a lot to be desired, this most recent experience will make it so that we never return. Amongst many other items, this past visit we purchased several sugar flowers, while the young man was ringing us up we informed him that we would also like to add four sugar roses. When we got home we discovered that he had forgotten to give us the four roses. When my mom called back there today she was initially put on hold after describing the situation and then once they came back on the line, she was given the third degree, asked if she had a receipt and was then told that there were no roses lying around so she had to have been given them but that they would call her back. After the call she found her receipt and called back to let them know she had. The phone rang a few times before someone picked up and then there was just silence on the other end of the line as if they were avoiding her call. Now in the grand scheme of things those four roses only cost $3 total but the fact is, this is not how you treat a customer. We will never come back here. Check your bags before leaving the store! read more

This is an awesome little shop on the strip. They literally have everything you could ever want when it comes to baking. The sign outside isn't really big so it's kind of hard to notice but they have stuff that no other stores have on deck! I'll be coming here on the regular! read more

As my family and I walked into Cooks Cake and Candy this Wednesday looking for supplies to make churros I had noticed a racial discriminative vibe. The employees walked right past me without greeting nor asking if I wanted help, but they definitely went above and beyond for their own. I thought I was trippin until I went off on my own to look at the cake decorating tips, and there they were looking at me with this evil grin saying whatever it was they couldn't say to my face. As irritated as I was I asked if i could get some help getting the tips out of their case. This lady walked over towards me and stood there as if i was some type of demonic force stopping her from speaking. I then said hi and she didn't respond. Now I'm heated... I start speaking with a irritated tone saying CAN I GET THE 847 TIP. She gives it and say's is that all? I ligit bought my items and walked out before I couldn't handle my words. I then walked right back in because my mom and sisters were still in there. This lady starts talking really loud telling my mom she needs to get her son because he's making a mess. He only put 2 things back in the wrong spot. My mom told her she'll worry about him and clean up whatever he's doing, but you need to get over here and worry about helping me because I'm not getting any help.. She couldn't say anything more or less. I quickly walked my son and brother out of the store. My mom said she asked about their classes but they didn't want to give any information. Throughout the whole time of us shopping the lady walked the store staring at us. I'm not sure if all of this stems from being black, muslim, or both... Either way it's wrong. read more

Bakers heaven! This place is a hidden gem! They don't have a large, dazzling sign. They have everything that you could think of for baking. The prices are good too! read more

OK place. every time I eat something from there I get sick. on the way to call the health dept about Greenfield Ave store and warehouse on national ave read more