SArah and her group are beyond great. They handle our tiny cat with breathing problems and our…read morelarge blind/deaf dog without any issue

We left two of our dogs at home for a little more than two weeks while we were out-of-town. These…read moreare both dogs who had never been boarded or left behind before. One is ten years old and the other a little more than 1 1/2 years old--and we were very concerned about their welfare without us around to take care of them. (Yes, they're both spoiled.) We decided that leaving them at home would be better than boarding them and contacted Sarah based upon the recommendation of our groomer. We could not have been more pleased with the result. Sarah had three young people who made four visits each day for the 2+ week period. They reliably showed up on time each day and fed, walked and played with the dogs during the visits. (It did take a couple of days before the dogs adjusted to the change in their routines but they generally did adjust--although one had eating issues but that was because he is a little neurotic and had nothing to do with the care provided. In fact, the sitters went out of their way to work with that particular dog to get him to eat.) We received detailed daily reports about each visit by email, with pictures. Most importantly, we were quickly contacted with any issues or questions that arose. We would absolutely use Sarah Sits again and highly recommend them to anyone who wishes to have pets cared for in their own environments.

Karen went above and beyond when taking care of my cats while I was on a weekend trip. She even…read morecleaned their bowls and plates. She sent pictures to keep me updated. I felt really comfortable with her and so did my kitties (and usually one of them is not so happy with people he doesn't know, but he loved Karen!) I'm so glad I've found her!

Karen really gives you the sense that not only does she love her job (who wouldn't love being able…read moreto play with dogs all day) but she genuinely cares about the dogs she walks and cares for. She helped my wife and I out with a very difficult situation where I was out every weekday for two months before we moved out of the Richmond area. It was very evident that our dog's attitude and demeanor improved whenever Karen walked her. Taking a photo of our dog each day was a big plus especially since I was away during the week. It brought me a lot of happiness to know my girl was content without me there. It's a shame we no longer live in the area but I can't recommend Karen enough to RVA folks who live within her service area.

I'm so lucky to have found Happy Camper Pet Lodge! My dog Mocha has been going there for a several…read moremonths now and they are nothing but great. Since I have a high energy Aussie, I hate to leave her at a kennel when I'm not around where she can't stretch out but I was sold when I saw that that happy camper has so many out door area and that the staff play fetch with dogs on their instagram page. Everyone there knows my dog by her name. I've looked at other boarding / day care places in Richmond area but Happy Camper seem to fit my dog's need the best. My dog is definitely a happy camper at Happy Camper Pet Lodge! She is always happy to go there and happy to come home.

Dog was bleeding on her ear and it looked like a puncture all they did was wash it off and shrug it…read moreoff saying that's all they could do. Would not recommend.

Wyatt is terrific and the positive reinforcement training is top notch. We got a rescue dog that…read morehad a few issues and Wyatt is working with us - retraining both the dog and the people - for a better life. Really appreciate the great information he imparts and the calm, effective training he's doing with me and the dog. We've already seen improvement after only a few sessions. He explains that our job is to get the dog to "want to do what you want them to do." We accomplish this through lots of love and positive reinforcement. Kuddos Wyatt!

Thank you Wyatt for helping us with our 4 legged big baby. At 125 pounds, it's so important that…read moreour girl is socialized, obedient, and a good canine citizen. You're training for our pup as well as our family has been invaluable.

Very Friendly staff but I'm giving this place 3 stars for daycare services. I take my dog to two…read moreother day care places in the area and on her collar tracker she gets 45-50k steps every time. Apple Dog daycare actually boards their dogs in crates between the hours of 11-1 and 4-6, which means they aren't getting exercise which is the whole point of sending them to daycare. My dog only got 18k steps from 8-6 and she gets double at other facilities for the same cost. Additionally they have dirt instead of turf like the other places I go to which is just a preference since I have a dog that easily gets hair in her fur. My dog has high energy so this model may work for a lot of other dogs who want to give their dogs breaks in between play, I just would rather send to a daycare to get the biggest bang for my buck.

I brought my dog here in July after hearing great reviews from a dog park friend. I brought my pup…read morein for an afternoon, and he was exhausted after! So, I decided to board him while I was on vacation for 3 nights and 4 days. When I picked him up the front desk worker gave me back his dog bag and said "Uhm his blanket and toy smell really bad." After I got home, I took out his dog blanket and toy, and it REEKED off urine and was STILL WET. I had to wash the blanket and toy 5 times before ultimately throwing it away. I also noticed they took my whole bag of calming treats I packed for my pup to use during thunderstorms. I know they keep the dogs in crates at night so it made me think that my dog was sleeping in his pee for multiple nights with how badly this blanket smelt. I thought the whole interaction with the front desk person was completely unprofessional and I will not be bringing my dog back here again.

I live in Richmond and have been using AuPurr for over 3 years now! We have 2 older cats that…read moreabsolutely hated us for taking vacations. We usually had a friend either stop in or stay at our house, prior to discovering AuPurr. Our would continue to dismiss us for several days after we returned home, UNTIL Allison and Jenna from AuPurr began taking care of them. Now, when we return from our trip, they almost seem disappointed to see us, because they get so much love and attention while we are away! They also make sure and take in the mail, newspapers and packages, which is above and beyond their call of duty! My friends now use them and we all could not be happier!!

From the owner: If you're looking for high quality and personal in-your home feline service, you've come to the…read moreright place. At AuPurr we'll give your cats the attention and personal service they will come to expect and enjoy. We offer the best home cat care services to keep your kitties happy, safe and secure while you are away We'll even send you photos from home showing you just how much fun we are having.