you people really need to learn how to serve customers. I have been waiting for Naan and chicken for 40 mins during Buffet. I was keep asking you were saying it will be ready in 5 mins and we are bringing in a min. At last I got pissed of off and frustrated and paid the money with out eating anything. You people are sick and sucks to the core. You may have lot of time to waste but not customers. I would never ever recommend anyone to come to your restaurant and also I will never come nor I will let my friends come to this place. read more

Crappy Food, Buffet was cold. The server was not ready to warm up the food even after being asked to do so. The food was over, no refills done on time. Such a waste of money. I do not recommend this place read more

We ordered 2 sabzis for six ppl to go. And they gave us a ridiculous one serving box. In a 6 inch box. They charged us for 6 ppl and quantity can be had by max of 2..I had to cook at home to save our faces in front of our guest.. The food is not out of the world as well..We will never go there or order from there again... read more

OK !!!! Cool Mirchi is done, its not the Era Anymore for Cool Mirchi..i will give -5 today !!!!!! 2016-2017 Cool Mirchi biryani was the best biryani(Hyderabadi Goat Dum Biryani) i had, and now this is the worst biryani i had ever(02/03/2018) ...i will order the biryani every weekend for take out from here for sure irrespective of the weather conditions, but i went there to pick the Goat Biryani after couple of months from a vacation today to have the taste again so ordered goat biryani, worst experience. No Salt to taste. --Goat Meat is not cooked at all --Goat Meat is smelling. --Goat Meat is hard. --Masala is not cooked --I ordered Chicken biryani along with goat, both have the same taste. Where is the cool Mirchi's actual taste...is it done ???? we can make a better goat biryani at home than this if we spend 6-7 hours by watching youtube recipes. I still remember we used to have a conversation with people earlier whenever you visit Chicago, you have to try the hyderabadi Goat Biryani on weekends for sure, and now i will not do anymore we are done. My friends were saying couple of days back that the biryani taste is no longer the same and gave negative review but i like to have the biryani and got one today after my long vacation..i have the same feeling again. Hope you will recover the same old biryani taste Again.. ...Your Customer !!!!!!--- read more

I will give -5 if that option is available. It's a very local restaurant with a very poor service. I was having my food and was in for just 15 mins. A guy came and asked, sir do u need check, customers are waiting. 15.28 is my bill. Been to Godavari, Vishnu and bawarchi. They treat u well. Godavari and bawarchi food is very tasty. I will not be coming here and will not bring my friends also here. I have seen many restaurants that start well and as years pass by they become a pain to the people who live around. This is one of that restaurant. Good luck and let's see after few years where u guys are. read more

Great place with spicy food and exceptional service. Came in Sunday evening with a party of 8 and we were well taken care of.

I am a vegetarian and went tgere couplecof times with high hopes. For vegetarians the food in buffet is just OK. Except for idly, wada and sambhar which were outstanding, and pakodas which were fine, nothing was worth it in buffet. Desserts are extremely extremely sweet. Vegetarian ala carte is also not great. I ordered bagara baigan thinking its run by people from Andhra Pradesh place it must be good, but my wife makes it better. I would try their dosa night. I hope that might be good. read more

who is making the food ??? dishwasher, the food was pathetic, service was acceptable, but as far as food goes, it was horrible. The Paneer butter masala is a joke, compared to other indian restaurants around here. Drive five min north, east, west and south, pretty sure you will find a better indian then this place. Never again. read more

I was expecting good food and very average service . That's exactly what I got ...no complaints ...will be visiting here more often . I tried dum biryani and wife tried malai kofta with naan. Both were good. Price is probably tad on expensive side but then with inflation knocking the door..What else would you expect.! read more

OMG....! Mind blowing biryani. Awesome food best in USA. I would definitely recommend every person to try the food here.

Really disappointed. I love Indian food from all regions so I was looking forward to trying the Cool Mirchi buffet at lunchtime with co-workers. The place was packed which I always take as a great sign. Everything looked delightful and smelled wonderful, but unfortunately, that's where the pleasantness ended. No one ever came to our table to greet us; we figured out that we should go ahead and serve ourselves. No one ever came to ask if we wanted something besides water to drink. The poor bus boy was run ragged, and he did a good job, but that's the only employee that ever came to our table. The food was also not what I hoped for. I'm familiar with many dishes and recognized some, but unfortunately, there were some that were new to me and only about 10% of everything was labeled. I'm reasonably adventurous, so I tried many unlabeled things, but I felt like the dishes were filled with heat and skimped out on flavor. Even tried and true dishes tasted nothing like I expected. At $15.18 for one, without any drinks, I consider this place to be grossly overpriced for what I got. We will not be back. read more

The dum biryani, chicken biryani, chilli chicken and chettinad chicken is awesome. It is a small family run place in a low traffic strip mall. One would not notice it. The ambience inside is ok, and nothing to write about. But the food makes it up. If you are looking for some authentic Andhra (south indian) spicy (as spicy as it is in India, and not US spicy) then this is the place. Their take out service is good and we did take outs most Fridays! read more

Went back several times since I posted my first review for this place. I loved the simple yet flavorful coconut rice, chicken kodi kuda was excellent too. Its nice to see that the owner is willing to take risks with his buffet menu. Definitely stands out. read more

This review is for dosa night. Taste of dosa was very average, but sambhar and rasam make it nice. They had around 25 options for dosa and few Uthappa. Apart from the dosa, there was regular dinner too. There was idli, vada, bhajji, chicken etc. In the desert there was something called Pongal, it was OK. They had tea which is always required after a nice dinner :) read more

I love Chicken biryani here. It tastes really really good. Customer service and ambiance are good.

Been here along with my friends. All the items are decent. Goat biryani and chicken 555 are my favoritesMust visit place for Indian food lovers read more

Even though I had thought that food was slightly over priced for this kind of restaurant I did venture again to order the same food I ordered last time Chicken Biryani and Korma and they turned out to be one of the best in this part of Chicago again, the overwhelming amount of cloves the last time has been corrected this time around and I thoroughly enjoyed the food, would probably visit again if they maintain this same consistency which I know is a tall ask for south Asian restaurants. The only critique I have is that the balance of meat to rice is not well matched with more amount of rice. I would now rate this 4/5 even though i still think it's slightly over priced considering the lack of consistency or a totally miss among most restaurants i visited. read more

I'd ideally give it a 2.5 stars. The food is okay. Couple of things. This is definetly not a a nice sit down restuarant, its a strictly carryout place. Also the place is sort of messy. Chilli Chiken I got was REALLY salty but all other items I tried were good. read more

Vegetarian Biryani is delicious and a very large portion for a good price. Tasty food. Gajur halwa is delicious here too if you want dessert. Yum! read more

Awesome south indian food... Buffet was one of the best I had in USA.

Nice place for Indian food... This was my first time. Ordered mix veg pakora, paalak paneer and tandoori roti. I have to say, best Indian food I have found yet in Chicago... Do try mix veg pakoras if you are a pakora lover... read more

I have been there few times as well as have taken out few times. The food is always very spicy. Even though I have told them to make it mild, they make it very spicy. read more

Loved the food. A bit spicy. However it being an andhra specality restaurant it is expected to be.

Try this place only on weekends lunch buffet. Weekdays the food has very limited options and that's not their full potential. Saturday lunch buffet is my fav ! Everything they serve is very tasty and authentic. Prices are slightly high but totally worth it. They also take up orders read more

Not really a dine in place. Poor customer service . But their food is awesome . If you like those spicy touch , should try this restaurant . Best biryanis in town , I would say !! read more

Not worth anymore, the quality of food has drastically come down. Tasteless and overpriced in my opinion

The food was amazing might be best Indian food i've ever had! The buffet was huge and had some many amazing flavors However, the interior is pretty bad and the bathrooms disgusting. Perhaps take out is best? The place was packed for lunch buffet. read more

The food here, hands down, is delicious! But the portions are small, and in my opinion, too overpriced for the atmosphere. When dining out, I pay for not only the food, but the service and the ambiance as well. Service here was slow and impersonal, and the ambiance is drab. But again, if tasty food is all you're looking for, this place is it! read more

This is a very good place to eat out. They have expanded the restaurant and we get very good food here. Its just like home made. Their weekend buffets are a lavish spread, and quality is very good. I had been to Gaylords and other places but even though other restaurants seem more grandiose, and appear to have more items on the buffet with a larger number of waiters etc., this place has better food than them all, I woudl say best in the USA, because I had food in many other states. read more

Food is alright. I was waiting to try their chicken dum biriyani expecting an explosion of flavor with some melting in the mouth action.. and when I finally did, it was just ok. I asked for med. spicy but it was not spicy at all, and the chicken in it was a bit bland. Their chicken 65 was pretty good, right amount of spice, and cooked really well, however it was a bit salty. The place is dingy but gets packed on weekends. read more

worst customer service...we have ordered for 2 garlic Naans and 2 onion kulchas to-go ,but ended up getting 3 butter naans. Gave a call to the restaurant and was nonchalantly asked to come to restaurant and get it corrected, the person did not even listen to us and hung up the phone on us both the times. This was my first and also will be the last time at this restaurant. The way they talk to customers is very dishonoring. read more

OK after repeatedly going many times I have come to a conclusion that this place is a very average place ; so if you order the curry right the pieces of chicken are so huge that is not bite size ; so when you order any curry Andhra chicken or cettinadu chicken the pieces are HUGE/LARGE and the whole parcel is just pieces of meat with light coating ; when you start eating it it the raw taste of meat comes with every bite ; so essentially what happens is the whole curry concept is done with ; perfect example is cooks who make Tandoori chicken with color with absolutely no spice or flavor and give it on sizzler ; I am sure all/most folks must have gone to an Indian Buffet .....and have had this experience ; I used to go to this place for different curries etc and then it is just getting disappointing every time ; one time I requested the chicken pieces to be smaller ; the chefs are just dumping un-flavorful meat in a curry sauce which not going to saturate the meat ; I want the chef to eat the piece of meat he/she serves in parcel in one bite ; I am sure they will throw up ... I have to make sure that this gets out ; all Indian restaurants die doing such kind of business ; they are trying to save up on spice cost etc. and serve inexpensive large chunks of meat . if we want to eat big pieces of un-flavorful meat I would go to any american fast food any days hardees; kfc, etc. etc. They are talking folks for granted. read more

Very nice restaurant. Recommend getting to go instead of dining in. Slightly pricy, but servings are of good size.

being an Indian, i love indian food and i can say Cool Mirchi is the best. I would definitely suggest you to have their baby corn Manchurian, and the biriyani. the weekend buffet is definitely a catch. The staff there is also friendly and attentive. i would definitely recommend this restaurant to everyone. read more

CoolMirchi makes one of the best Chicken Dum Biryani in the IL state , little spicy but VERY tasty :-)

We went to this the place service was so bad, we went to get food from buffet and server cleaned our place gave to others, he saw us we went to get food, he dint have tables so, we will never go back there, before starting a business learn about how to treat customers, I will not suggest this restaurant to any one read more

I ate at Cool Mirchi and it was horrible experience. When we ordered our appetizer we were waiting for our order and when we asked about it the waiter totally forgot we ordered an appetizer. Like what waiter forgets someone's order. Next when we ordered our main course thy mixed our order up. We wanted spicy paneer tikka masala but when we ate it the paneer was sweet. When we looked at the bill it showed we ordered sweet paneer makhani. I would not recommend this restaurant. Their service is horrible they made us wait for like 30 min , maybe one day they will make us wait for like 1 or 2 hours. I've been here before and they did it fine but today was horrible. At least we got a good discount after we told them their food is not good which was better than the food. If you go there go for the discount not the food. Like I said why would they forget the order that is crazy and the coftha curry was over spicey my mouth was about to burn like fire it was crazy.In my opinion I will tell everyone no cool mirchi read more

Let me start with my primary impression about Cool Mirchi, food is very delicious when i had lunch buffet several times. With the impression that i had on this restaurant, i took my friends(9 members) by telling them how good the food is..we have ordered starters ( veg & non-veg)and they came in a reasonable time and everyone of my friends from other states are so happy as well. We received our main course, out of several items one is ulavacharu dum biryani..taste wise we are not so happy as the starters.. here comes great disappointment, my wife found cockroach in the biryani which is deep fried and just looks like fried onion from a distance.. we immediately informed the guy who is serving us.. immediately he apologized and took away that biryani .. strange thing thta i observed is manager not even came to talk to us.. while paying the bill he is not ready to look in to us .. he simply ignoring us , may be because we stopped a couple feeding same biryani to their younger kid ( hardly 3 yrs old).. i wish i know the procedure to report this to health department read more