We were beyond pleased with our experience with Larson Air Conditioning from the initial estimate…read morethrough the entire installation process. From the very beginning, their team went above and beyond to ensure we were getting the best system for our home. We had received estimates from other companies that recommended a variable-speed system, but Mark, our estimator, took the time to explain why that wouldn't actually be the best fit for our home. He walked us through how our current return air setup would limit the benefits of a variable-speed system unless we invested in additional modifications to improve airflow. Instead of trying to sell us the most expensive option, he focused on what would truly work best for our home. He answered every question we had and made sure we fully understood our options. Zack and Alonzo, our installers, were equally impressive. They were professional, communicative, and treated our home with care throughout the installation. The entire process was smooth, and it's clear that customer service and quality workmanship are priorities for Larson Air Conditioning. We highly recommend Larson Air Conditioning to anyone looking for an honest, knowledgeable, and professional HVAC company.

I had an outstanding experience with Larson Air company from start to finish. Kyle arrived on time,…read morewas professional, knowledgeable, and took the time to explain everything clearly. He quickly diagnosed the issue, which helped us come to the conclusion that it was time to replace the system before it got too hot. The pricing was fair, there were no surprise charges, and the customer service was excellent throughout the entire process. It's refreshing to work with a company that truly values honesty, quality workmanship, and customer satisfaction. I highly recommend them to anyone needing HVAC repair, maintenance or new installation. I'll definitely be using them again for any future heating and cooling needs!

They replied quickly through Yelp and were able to schedule me for the next day. The technician…read morearrived early, was friendly and was able to fix the issue on the same visit. It was quick and I felt like it was affordable for the repair we needed.

True North came thru for us when our current A/C company ghosted us…read more Tristen answered our call Memorial Day evening - a real person, not AI! - and got us an appointment the next day. From Tristin, to our technician Jacob, the whole experience was wonderful. The professionalism, knowledge and personality of both made this a great experience for us. They will be our A/C company going forward. Highly recommend!

Greg has several times provided first-rate service for me when I experienced problems. I couldn't…read morebe more satisfied.

Absolutely the BEST!!! Greg came out fixed the unit, inspected the units - I have two - and only…read morefix what needed to be fixed. I had another company come out and they wanted to replace components that did not need to be replaced, for THREE times what Kilter charged. WTF This is an honest Company lead by Brett. I 100% will use no one else. Shara got everything setup, she is awesome also, perfect client facing employee.

Excellent service all around! My AC unexpectedly quit working late in the evening. Arizona heat is…read morebrutal! So I quickly searched Yelp and found Chill Doctor. The tech was able to get out that night, awesome! He was very knowledgeable and he was honest with my situation, letting me know that full replacement was not necessary and explained the repairs and options in detail. I will be recommending to friends and family but I hope they're never in my situation! Stay cool my friends!

If you need HVAC work done and want a local independant business owner, operator who is extremely…read moreknowledgeable, competent, on time and works into the evening to finish a job call Chill Dr. When our old air conditioner/heater quit we looked on the internet for some one with a good rating. We were looking for a repair and Chris was willing and able to do it. That evening we discussed it. Because the age of the unit the next day we asked about replacing it. Chris seemed surprised that we were considering that. His estmate was lower than prices we had been told by others who had similar units replaced. Then after the rapid install of a name brand unit with a 10 year warranty the final bill was significantly less than his original estimate. He left everything neat and cleaned up. He is fair and honest in addition to the other things noted!!! We could not be happier or more pleased with the quality, price and timeliness of the work done by Chris of Chill Doctor HVAC.

technicians arrived as scheduled. This was a service call. they were very efficient and explained…read moreaircondition numbers to me. they cleaned the unit and checked upstairs in attic as well. Also reasonable price. would highly recommend the company.

Honest and thorough review of our AC issue with the result of better running AC syste.read more

We recently had another HVAC company come out because our AC stopped working. After running their…read morediagnostics, they told us we needed to replace our entire system--including the air handler, condenser, and even add another air return. To make matters worse, they said they couldn't turn the system back on and that we might have to wait until Monday for a full system replacement. This all happened on the Wednesday before the Fourth of July, with temperatures well into the triple digits. We have five kids and two dogs, and the thought of going several days without air conditioning was overwhelming. Thankfully, we decided to get a second opinion and called Airtime Cooling & Heating. Jacob came out, started his own evaluation without us telling him what the first company had diagnosed, and quickly impressed us. He simply turned the system back on, ran his own diagnostics, and gave us his honest opinion. His conclusion was completely different--our system did not need to be replaced. Not only did he get our AC running again, but he also took the time to explain what he believed had happened, what to watch for if it occurred again, and even walked us through how to troubleshoot it ourselves. That kind of honesty, education, and customer service is incredibly rare. Instead of facing what could have been a very expensive and unnecessary replacement, we paid for a diagnostic visit, got our AC back, and gained confidence in our system. Because of this experience, we've switched from our previous HVAC company to Airtime Cooling & Heating for all of our future maintenance and service. If Jacob is any indication of the quality of their technicians, they have earned a customer for life. Jacob was truly a 10 out of 10. He saved us from an unnecessary replacement, restored our AC when we needed it most, and treated us with honesty and respect. I can't recommend Airtime Cooling & Heating highly enough.

REEVALUATION PENDING…read more The technician from AirTime was professional and courteous at all times. The work performed meet all my expectations. An add on service I requested upon his arrival was also done at a fair price and with quality workmanship. Although I was given some bad news about my AC unit it wasn't unexpected and at absolutely no time did I feel like I was being taken advantage of. My experience strongly suggests that AirTime's high customer service reviews are well deserved. If you need an HVAC service I would highly recommend AirTime.

My A/C wasn't cooling down very well so I called /texted to make an appointment to have it checked…read moreMatthew came out and worked on it for a couple hours checking it it came down to it just needed to be cleaned im so grateful he found the problem and it was an easy fix

Nixa was absolutely wonderful! She was professional, knowledgeable, patient, and incredibly kind…read morethroughout our entire appointment. She took the time to explain our options clearly and never made us feel pressured. Her honesty and genuine concern for helping us make the best decision really stood out. She is an outstanding representative for your company, and we truly appreciated her excellent customer service. Thank you, Nixa! Brian was absolutely outstanding to work with! From the very beginning, he was honest, knowledgeable, and genuinely focused on helping our family find the best solution rather than simply making a sale. Not only was he able to secure us an excellent discounted price on our new air conditioning system, but he also arranged for our installation to be completed on Monday. Knowing we would be facing an Arizona weekend without air conditioning, he went above and beyond by loaning us two portable AC units to keep us comfortable until the new system is installed. That level of customer service is rare these days. Brian's kindness, professionalism, and willingness to go the extra mile made an incredibly stressful situation so much easier. We are truly grateful for everything he did and highly recommend asking for Brian if you're in the market for a new AC system. Thank you for taking such great care of us!

10/10 would recommend (again) -- this is my second time in a row hiring Biltmore Mechanical Heating…read more& Cooling over the years for my AC unit, and both times they were life-savers -- quick responses, knowledgeable & kind technicians, preventative advice, and able to come fix my AC unit quickly This time, Flores responded to our night-time request and offered to schedule a next day or late-night (urgent/emergency) appointment. We opted to wait til the next morning and Rene showed up at 6:30AM, replaced our AC unit's motor (quicker than expected), hosed down our unit, and offered great advice for maintenance and what to expect moving forward. Last time (a couple years ago), Flores also showed up quickly and repaired our unit, was so helpful and did a great job accommodating our budget as best as he could. Both experts felt safe and professional. With unbearable summer heat causing so many AC issues around the Valley, it can be hard to get someone to fix AC units to the house quickly, and they haven't disappointed yet. If you're looking for someone to help with your unit, I suggest giving them a call first.

Noticed our AC was not working at 9pm at night, sent out a yelp request and Biltmore responded…read morequickly and said they could be out first thing in the morning. Rene showed up, diagnosed the problem and fixed the problem in less than 2 hours. Great service and we never feel like we're being ripped off when we use their services. This is the second time they have saved us and we would highly recommend this company. Dave was great the first time we used them.