I am writing to express my extreme dissatisfaction with the service call today. My air conditioner is less than three years old, yet after waiting for an hour in a heated home, your technician informed me that the labor cost for the repair would exceed $4,000. I find it unacceptable that a relatively new unit would require such expensive repairs. Is this the expected performance and service lifespan for your air conditioning systems? I would appreciate a clarification regarding these costs and the condition of my unit. read more

Amazing firm, some of the nicest technicians and office staff! They carry only the top brands but at a competitive price. If you are in need of repair or new units, give them an opportunity to give you a quote! read more

We had an awesome experience with Clear Air Conditioning and Heating for our duct cleaning service. Brock, Ulises, Gabe, and Thomas showed up on time, were friendly, professional, and great to work with. The entire team did an outstanding job and worked efficiently from start to finish. They were more than happy to stop and answer all of our questions and did a fantastic job protecting our belongings, so dust and debris were kept to a minimum. You can really tell they care about doing the job right. Brock went above and beyond by helping us come up with solutions for an airflow issue in our office. He explained all the potential fixes/options clearly and professionally, which we really appreciated. Overall, this team was phenomenal. We would absolutely recommend Clear Air Conditioning and Heating for duct cleaning or any other services. My husband and I couldn't be happier with the experience and results! read more

Clear Air installed my new heat pump about a year ago. Overall it has worked well, although I did question a loud thud early on that would occur when the system reversed itself. I was told that was normal. A few days ago, the system started acting wacky. In the middle of the day it suddenly would not heat up to the 77 degrees I had it set to. So I called Clear Air and was told a Thomas would call me back. He finally did. I explained the problem, and he said he had a couple things to finish and would call me back. Took a while but he finally did only to tell me he had a call in to the manufacturer's technical support and would call me back. Next day, still having heard nothing, I called the manufacturer, AC Pro, and was told that no, no call from Clear Air had been made. Finally Thomas called me back and told me, after once again talking around in circles about all things heat pump for way too long, that technical support had told him heat pumps will not function well if at all when trying to heat your house when the temps outside are even moderately warm. So I asked if it then is true that on these days that start out cool outside and then warm up, that I cannot set it to heat to 77 or 78 and then have it do that continually thru the day. Again he would not answer the question and only gave me, again, a bunch of AC-related gobbledygook. It was the same kind of runaround I had gotten when I had asked about the thud problem early on. Two more things. First, Clear Air seems to get a lot of good Yelp reviews, so my question is what is wrong with you people. ;-) And second I do expect a manager will reply to this with a bunch of empty justifiable excuses. After my last year of labor warranty ends, Clear will not hear from me again. read more

We have used Clear Air for a few years. They always text before their arrival and show up on time. This time was for a semi-annual checkup. He cleaned the a/c coils (not an extra cost) and checked things out thoroughly. He showed me a possible problem with the a/c unit that could shorten the life of the compressor. Not wanting to risk a breakdown of the system this summer, I okayed the installation of a "hard start" kit. He showed me the before and after readings and there was a significant improvement after the installation. I really have come to trust these folks. The tech, Brock, told me he is more interested in having me get the maximum life out of my system rather than trying to sell me on a new one. I appreciate that! We pay monthly fee which I consider to be great insurance: discount on parts and priority service. I feel confident we will have a cool and problem free summer. read more

Awesome company. Highly recommend. I was referred to them by 2 other hvac companies because clean air conditioning and heating are certified for trane variable speed units. The office people were very nice, professional, knowledgeable, and empathetic. They set me up with Rylan as my service tech. Great guy. Very professional, knowledgeable, friendly, proactive, prompt, etc. He diagnosed the issue, got a replacement part ordered, and through the office was set to come back and finish the work. Everything went great. Excellent value. A+ company. read more

I called them on a weekend when my unit stopped working . they were able to get there relatively quickly but the problem is I WAS NOT given a quote prior to work being completed even tho the owner in his comment says they do. they do not provide an estimate prior to work done and when the guy was done he charged me over 1100 dollars for parts that were covered under warranty. there is no way an after hours call and labor for the work done came to over 1100 dollars. they rip you off this is not ok . read more

I highly recommend this company. I am a loyal customer of about 7 years now. They are dependable, honest and fair. I bought my ac unit from them a few years ago and they have come out for service checks to keep it maintained. I always ask for Brock. read more

We were in need of getting someone to our house ASAP because our AC was not cooling our house down. I checked out some companies to read their reviews before deciding. I came across this company and it also said "hours of operation 24hrs", other companies didn't open until 8am or 9am. It was 7am and I needed to get someone here soon so I contacted them and a technician was here just before 11am. We had the pleasure of Brock as our technician and he was wonderful! Very respectful, very nice, and extremely knowledgeable. I had lots of questions to ask and he answered all of them. I would absolutely recommend Clear Air Conditioning & Heating. This company will now be my go to for any HVAC work. read more

Tyler Snow was so professional as he Preformed the maintenance on our unit. I would highly recommend him and hope to see him for our next 6 month appointment. Thank you Tyler !! read more

8/1/2023 Amazing service. Brock was out one day to review our down a/c system and the next day Gary and the crew were out to install a new system. The team was quick and efficient. We couldn't have been more pleased. Dennis H. read more

We had Brock Nelson come out for our yearly service for the pre-summer check on both air-conditioning units and the hot water heater service. Brock has been servicing our home for the past year, and he is a wonderful person! He has been doing his work for over 10 years and his competency shows! He was thorough and explained everything he was doing before it was done, made the necessary adjustments and repairs as required, and even went the extra mile to test all the negative areas in front of me to verify the integrity of his work. You do not find people like this anymore! Brock is a great representation of the company that my family and I, and all of our friends, will be using for years to come! read more

9 year old Trane air conditioner died. Daniel (Clear Air Technician) advised part was needed and it would be a week before it could be received (shipped from FL) and installed. We discussed options - Daniel spoke with management who were able to get part expedited from Trane. Summary is part arrived yesterday and was installed late afternoon. 3.5 hours later, the temperature in my home dropped 10 degrees. From Daniel working with Thomas and management to expedite to Eva following the process to ensure completion, this was a service "above and beyond" expectations and a team effort. Thank you, Clear Air team! read more

Horrible service. I purchased a new AC unit. I purchased a 3 year warranty which included annual maintenance. This company never bothered during the 3 years to ever contact me, schedule service, or actually do any work on my new unit. Then 3 years ended and they had the gall to send me an invoice stating my 3 year maintenance expired and payment is due. Why would I consider using this company if they don't even bother to contact their customers and truly maintain equipment the customer paid for and render the annual maintenance services that were subscribed. Horrible service and record keeping. They have no concept of customer service or how to actually maintain equipment and service their paid customers under signed and paid service contracts. read more

I would recommend Clear Air for any Air conditioning needs you may have. They are a great company who really take care of their customers. Brock Nelson has been out to my house at least 6 times for my maintenance plan and he is incredible. He is on time, does great work and explains everything to me each time he is here. Ask for him when you need maintenance done as he will take care of you. If you need a new A/C system contact Gary Kramer. You will find no one better to take care of your needs and get you the best system for your home. read more

Service is always prompt and professional. The tech (Brock) is honest and never tries to sell me anything I don't want or need. I have been a customer for over a decade and see no reason to ever use any other company. read more

Always been honest and available when I'd call with a question or need service. Reliable reasonable and courteous. Highly recommended

Clear Air is by far the best bunch of people I have ever worked with! From the first call to dispatching, to the technician, the the back office billing I am always treated with respect and made to feel as if I am their favorite customer/client. To me, this speaks volumes about the owners of Clear Air. They are my go to HVAC company and I truly recommend them to everyone!! read more

While I was extending thermostat wire in a remodel I must have tripped a small fuse. I called Clear Air for advice and potentially emergency service. Thomas responded to after hour service happy to help and offered to come over to repair. While trouble shooting on phone he advised that to save on a Sunday (emergency) service charge I could potentially take a look in air handler and check fuse. I did just that and for .89 cents plus tax I am back in service. It was the ultimate customer service and his firm just won over my business! AC is working tonight and this week they will start their semi-annual service with me. Very trusted firm and a happy client! Thanks you!!! read more

If I could give 10 stars I would . I have had a squeaking rattling noise in my ducts for 7 years . I had multiple other Companies look at my a/c , crawl in the attic and no one could pin point the cause . The last 2 companies told me to replace my ducts since they were metal and installed in the 70's. I had it scheduled ( cost of $2000) when I was referred to Clear Air . I didn't really think they would tell me anything differently and I was planning on replacing the duct work . Gary came out and assessed the issue and felt it might not be the cause or necessary. He then scheduled Mike to come out . Mike said he would not leave until he found the cause . He found it , he fixed it and told me there is no need to replace duct work . That the duct system was one of the best he had ever seen in a home . Not only did he find it , he didn't charge me . I will never call another company again and have signed up for their maintenance program . Top notch. Honest and professional people . read more

New AC installed but was not tested for a few weeks. Called because Heat was not coming on. Technician Jordon Connor did a fantastic job in getting the Unit to work and was so thorough and did an outstanding Job in fixing the problem. Clear Air is fortunate to have a Technician on their staff. read more

I have used Clear Air for a few years in my home. They installed an air conditioner for my garage...as well seasonal maintenance on three other units. All very professional and all done very well. I needed a heavy duty heater for my patio, and they were able to provide it and install it. It required some challenging wiring issues and their sister company, Clear Electric, did a superb job. The entire crew...from DeeDee the receptionist...to every team member I worked with...has a great sense of service and getting the job done correctly. I would never go anywhere else for HVAC or electrical. Curt Wellendorf runs a great operation. And...the price has always been fair and reasonable. No need to go anywhere else. read more

Clear Air installed my AC two years ago with the installation a 2 year service service contract came with it great I'll take it at a fair price. Summer comes they call to set an appointment for service cannot get out for a week no problem set an appointment at my convenience. Fall comes same thing appointment 2 weeks out except this time I seem to need a cleaning that will cost $300 I decline I can do it for $12 can of cleaner. I thought this was strange for a "service contract". This continues with service calls a week or two out for the rest of my two years. Last week I get a call "your contract is up tomorrow you need to schedule for tomorrow or lose it. Or you can continue your service contract for $199 and that comes with once a year cleaning. What are you kidding, I have a job but that does not matter use it or lose it and they never cleaned my unit in 2 years. Installation was great after service stinks they try to stick it to you every chance they get, buyer beware! read more

We just came back from a vacation late last night, and quickly noted the inside house temp was 93 degrees. We called the company for an emergency repair late in the evening, and Thomas was kind enough to give us a repair window today from 12-2. Brock arrived around 1PM, and, in a word, he was fabulous! Quickly diagnosed the problem as a bad blower motor, located the part on Sunday July 4th, and managed to locate it in Tempe, pick it up and returned to finish the job along with other related damage! He stayed until sure the system operated properly, clearly explained everything and was done. Excellent customer service! Above and beyond response and repair time, on a major holiday yet. It is rare in this day and age to find such great service and repair work-it takes a well-oiled team effort, and Brock and Clean Air are to be commended! There is no need to look further than this company for your HVAC product and service needs. p.s.-Brock deserves an extra week off!:) read more

Excellent work quality, communication with client, responsiveness, transparent billing. A fortunate find in relocating to Scottsdale!

The installation team of Thomas and Mike did a stellar job installing our two new complete AC/Heating units in our property. They showed up on time, worked very efficiently and tirelessly de-installing two 14 yr old units and replacing them with two new and improved high SEER units. They were pleasant throughout the day and left the property clean and in very good repair. Thanks Clear Air! read more

I am writing this today to say thank you, thank you, thank you to Clear Air Conditioning and Heating. The Phoenix heat DEMANDS good air conditioning! My 17 year old unit was dead. After having 3 other companies that came out to give estimates, I felt that were there just to get the job. Clear Air cared about me and my family and what we were going thru with the heat approaching 100 degrees. I not only gat a most competitive bid from Clear Air, but I also got expert advice from Gary the Consulting and Sales Rep (totally caring, honest and informative) to re-channel my duct work to get proper airflow to 2 bedrooms that hadn't had any for the past 17 years. The other 3 companies I called had no idea how to get those rooms cooled and wouldn't take the time to figure it out and explain the solution like Gary did. The installers came out when they said they would within 2 days. The installation was not only exceptional but they finished in a shorter amount of time than anticipated to make sure the house was cool before I got home. Ask for Mike...he's the best! I must point out that Mike even went above and beyond when he adjusted my garage door (nothing to do with my A/C) that wouldn't close when the sunlight hit it a certain way. I could not have wished for a better overall experience using Clear Air..... A five star experience *****. read more

I had these guys out to maintenance our office ac... they did a good job and were reasonable. They took a bit but feel it was because they wanted to be very detailed on our until.. so give them kudos 4 stars. Thanks guys! read more

If Your'e Looking for an Honest Professional Company related to Air Conditioning & Heating Gary & His Staff are the one's to Go with. My Initial meeting with Gary the Owner was Conducted with no High Pressure Sales Tactics & was a Complete Pleasure to Deal With.Prices are Fair & Not Inflated Workmanship by Mike His Installer was Exceptional. Please don't Hesitate to Call Clear Air Today ! read more

I highly recommend Clear Air Conditioning and Heating. The staff at all levels have been extremely courteous and professional. Adrian, the technician, went above and beyond to make sure the ac was functioning properly even when it was past normal business hours. Thank you Clear Air!! read more

Clean Air installed a couple of split HVAC units at my home, and leveraged an existing multi-zone set-up. They removed the old equipment, quickly installed the new equipment, tested and discovered a problem that looked to be power-related. They stayed with it, worked with the power provider, isolated the issue, and quickly resolved the problem. One of the things that impressed me the most was how professionally they interacted with both me AND the power provider; what could have become a finger-pointing goat-rope became a fun interaction - with each technician learning from the other. Clean Air - across the board - did nothing but an stellar job! read more

Since my Dad moved to Buckeye, AZ in his new home he has always had trouble with his air conditioner. It's was always hott and humid in his house and the units he had weren't big enough to cool his entire home. We got 2 new Trane units installed in my house and it has made such a big difference. The service techs were there to help us figure out the new t-stats they installed and were there to answer any questions we had. We were scheduled at 7am and the techs were right on time 7am sharp! I am recommending Clear Air to everyone I know. They're a great family business. Even though they're located in Peoria, AZ they came all the way out to Buckeye, AZ to help my family and I. read more