technicians arrived as scheduled. This was a service call. they were very efficient and explained aircondition numbers to me. they cleaned the unit and checked upstairs in attic as well. Also reasonable price. would highly recommend the company. read more

Honest and thorough review of our AC issue with the result of better running AC syste.

thank you Alan's Air for the new unit y'all installed. someone came out gave me a price that was lower than 2 other company's I agreed to it the tech put in window unit while we waited for my new unit to be installed I thought that was very classy. will definitely recommend Alan's Air to friends and family read more

We had a mini split installed in our guest house and couldn't be happier! From the first call to the final installation, the team at Alan's Air was friendly, helpful, and really knew their stuff. They showed up on time, worked efficiently, and made sure everything was set up perfectly before they left. The new system keeps the space super comfortable and runs so quietly you hardly notice it's on. Special shout out to Bryan and Craig. Thank you read more

They did a great job they installed the air conditioner last October and they came out and repaired the thermostat on the wall very reputable and professional. Thank you very much. read more

Great Company and wonderful service people. On time and very professional pricing is very reasonable and appointment was timely

My 25 year old AC went out late in the afternoon on a Wed. Alan's Air had been out last year to patch this unit up and another company the year before. I knew it was on its way out and it finally died late on a Wednesday, They had someone out that day and we decided the old one had been patched up for the last time, he left me with a couple of portable units for that night. They had a new unit delivered the next morning! it was installed and blowing cold below noon. They measured my vents and I was able to get one the next size up for almost the same price and it doesn't struggle to keep my house cold even when it's 117 outside! I'm so happy I went with them! The guy that showed up was honest and professional. The price was right, the service was great, and I have an 'AC guy' for life Highly recommend them! read more

Alan's Air - New AC dropped off within 18 hours! - Heating & Air Conditioning/HVAC Near Me

We chose this company because their prices were much lower than others in the area, but unfortunately, the service was very disappointing. It took them over a week to fix our air conditioning in the Arizona summer heat, and they accidentally repaired our neighbor's unit instead of ours....and didn't realize it until five days in. On top of that, getting the correct parts took far longer than expected. The low cost just didn't make up for the stress and delays. read more

Had a very favorable interaction with Alan's Air. Was able to speak directly with the owner via Yelp messenger; during which Alan was very prompt, professional, and knowledgeable. Appreciated his directness, transparency, and fair dealing when requesting quotes for a major AC repair. Most of the competition played games, insisting on having to do a service call before bidding on the job, whereas Alan was a breath of fresh air in providing a quote, demonstrating expertise, and generally being eager to win business. Will definitely reach out to Alan's Air for any future AC needs. read more

Craig from Alan's Air gave us a really competitive quote to replace our eleven year old heat pump in the middle of the hottest week of the year. His team was prompt and efficient and we were up and running in a couple of hours. We will definitely use them again. read more

I've been using these guys since I moved in to my current house. They installed my central unit 8 years ago and do a yearly check up. Our most recent tech was Andy, he was great and even helped fix an existing problem with our filter holder. Our house is from 1955 and he noticed the older set up could be better so he took the time to modify it as part of his yearly tune up. Every tech we've had has gone the extra mile. read more

Alan's Air has been the go to provider for the hvac needs at the coop where i live for several years now. Everything from yearly inspections to repairs to complete unit replacment Competitive pricing and good customer service keeps us coming back i highly recomend you give Marcel a call Dennis CAE read more

AC went out last Sat afternoon in the middle of June. Afraid I was stuck until Monday or Tuesday. Dean from Alan's Air came out Sunday morning around 11, replaced the capacitor, cleaned the coils etc. He was friendly and the job was done in about an hour. Couldn't ask for more. Very pleased. read more

Professional, good pricing, honest. Very happy with Alan's Air. Would definitely recommend.

Fast, friendly, and reliable service. Would certainly use this company again. Quick response to messages and the service request.

Scheduling was easy the tech that came out inspected the issue and was very quick and did not try and overcharge me or try and sell some b.s. subscription for their services like other HVAC companies. read more

Always a great experience with Alan's air. Responsive, fair and communicative. They've worked on several properties of mine of different sizes and always positive results:) read more

We had Alan's Air installed our roof heat pump unit 8 years ago. The installation process was pleasant. Since then, heat pump needed capacitor, start kit, or wheel blower replacement almost every 2 years. These items are $100~400 each time. This year, the AC stopped working again, I called Alan's Air and never get a return phone call. I had to call other company to get service. I am sure Alan's Air is trying to do good business but I wish they stand behind their service and products they install. I look forward to their improvements. read more

Our fan was running, but the unit was not coming on. They quickly diagnosed it to bad control board. The control board was not immediately available, but the technician found a workaround that allowed it to work in the summer. Once the part arrived it was installed. Everything works fine. Pricing was reasonable and service was professional. read more

I called Alan's Air to have an A/C unit repaired. Bill came out and told me that my A/C unit was froze up, that it needed freon, and that my expansion valve was leaking and needed to be repaired at a cost of $800-$900. Thankfully I had called another company to get a second opinion. That company was able to get my A/C working, double checked my expansion valve, and confirmed it was not leaking. He also said that Alan's Air put too much freon in and over shocked my unit which could have done damage. Feels like Alan's Air was trying to sell me something I didn't need. Not sure how this could have happened given all their good reviews, but I can't recommend them given my experience. read more

This is the best AC maintenance and repair company I have dealt with. They are prompt, knowledgeable and ethical. They will not upsell you thing that you don't need. I manage a couple of rental units and I recommend them to all the yelp community. read more

Alan's Air - Servicing ac unit - Heating & Air Conditioning/HVAC Near Me

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Update on my review. Even though it's not fixed, they went above and beyond. Alan has come to my place 2 times to attempt to fix it. He has tried different methods, the issue is not with my unit but it is with the HOA settings for my chiller unit. Unfortunately out of my control, however Alan offered so much support and he attempted to flush the system in hopes it works. Thank you so much for trying!! Not to mention, he came on Father's Day. I felt so bad because it was not my intentions to make them come on a Sunday but I am overall grateful. Definitely will use them again. read more

Our ailing 15-year old AC unit finally reached "end of life" (i.e. bad compressor), so I logged into Yelp to search for options. I quickly identified 5 heating & air conditioning contractors with Yelp ratings of 4.5 or better, and 50 or more reviews. I also reached out to friends and family for recommendations. Alan's Air presented with 91 Yelp reviews and a 5-star rating. A visit to the Better Business Bureau website revealed an A+ rating, and the Arizona Registrar of Contractors website showed no adverse actions. Alan's Air (Alan and Mike) was the first of the 5 candidates to respond by email, appear on the property for an inspection, and provide a written proposal. After carefully evaluating all offers, I accepted the bid from Alan's Air based on their (i) impeccable record, (ii) long history in the Phoenix Metro area, (iii) prompt responses and (iv) competitive, straightforward pricing. Alan's Air technicians Bill and Mike appeared on the property today and completed the installation flawlessly. I am pleased to offer this 5-star review for Alan's Air. read more

Will definitely reach out to Alan's Air for any future AC needs. For a NEW unit install,they also provide a 2 % discount if paying cash or check or direct bank transfer..Job had some hickups, had to be delayed by a day and hardware re-manufactured ( roof stand support )..Installer (BILL) and manager (Marcel) were curteous, knowledgable and never treated me as an open access ATM that can be fleeced as they please....That is in substantial opposition to 5 other local companies i dealt with and either had to deny them access to property or under fake pretenses and promises ,, attempting to charge me over 5 thou $ MORE than what ALANS AIR folks got done.... So,,not just five stars,but a huge THANX and a cheer with a well chilled beer.. read more

Answered all my questions regarding the yelp insurance program. I just hope the contractor does what they agreed on.

I've worked with Mr. Allen (not Alan) on two different occasions. One was during the summer when my AC stopped blowing cold air. Mr. Allen properly diagnosed that my freon was out and he refilled it right away. The second occasion was yesterday. Water was leaking from my AC filter. Again, Mr. Allen was able to diagnose that there was clog and he was able to identify that the clog was in my bathroom sink. He vacuumed the clog out of my sink and my AC was magically working again with 0 leaks. I'm not a 15 year old boy, but there's only one word for Mr. Allen: clutch. read more

Alan walked through likely diagnoses and expected costs. Turned out to be fairly straightforward. Alan and apprentice were personable and professional. Alan's years of expertise were highly evident. Had my older unit back up and running in no time. read more

Sometimes the best AC guy is the one you don't end up using. Our AC died the other day, obviously a huge problem if you live in Arizona. We didn't end up working with him, but I was super impressed with his honesty and advice. He made a real effort to get the AC manufacturer to get us a new unit via warranty. In the end, that wasn't successful, but he shared his insight into how much we should pay for a unit and how to proceed. I wouldn't hesitate to reach out if I needed AC help. read more

Alan's Air was amazing. Alan answered my call on a Saturday. He then checked out what we needed to get done the following day Sunday. Then he got Bill to come out that next day Monday and he started working on our vents! We needed our job done quick and with no notice. Alan's Air was there to save us. Every other company that came out to the job kept saying we needed a new A/C unit; which was SO not the case. We knew we only needed new duct work. Alan's Air was one of the only companies that actually listened to what we needed done. On top of that, they were extremely well priced! Bill was super communicative and so nice. I really enjoyed working with them and will continue to seek out their services for our future projects; as well as, recommend them to my family, friends and clients. read more

I can't say enough great things about Alan's Air! We've been using them for years, from basic preventative check-ups on our units to full replacements of a furnace and compressor in two diff. homes. They are super responsive when you call them, and Bill is able to diagnose the issue each time within a few minutes. Then they're able to fix the issue right away, too! We will continue using them for years, and continue recommending them to our friends and family members. Thank you for your great service! read more

Fantastic service, timely work and arrival, great communication, will be using Alans air as long as they are around. Having a good AC guy in the state of Arizona is a lifeline in itself so do yourself a favor and give them a call if your AC needs servicing You will not regret it read more

Ala's Air is such a great company- we have been using them for at least 6 years. They are very responsive and so honest! You can count on them to deliver excellent service with integrity! read more

WOW! 10/10 service from Alan's Air! Our AC broke around 7am and I called them around 8:30am. Alan's Air said they would come between 12-2pm. I assumed they said that time frame because they would be coming at 2 BUT NO they came at 12!! I was pleasantly surprised and soo happy that they were there- the man that came to fix the AC was so friendly and got right to the problem and knew how to fix it- he was probably here for 30-45 minutes max to fix everything we needed. He was interactive but also knew he was there to get a job done. I will be calling Alan's Air for the rest of my AC troubles because the process was so easy. I would give them more stars if I could! Our AC has been working since the moment he left. The pricing was reasonable and it was an overall great experience. read more

Excellent service ,honest ,saved me money on a part that was under warranty,did not overcharge ,would highly recommend

This is the third time I have used Alan's Air and they have never let me down. They are always on time, friendly and love dogs, great pricing, do not try to rip you off and did a great job fixing my heat pump. Alan's Air is the company you need to call when you ac acts up. 5 stars. read more

Excellent service. My unit went out over the evening, and by the next afternoon the techs were able to get it up and running again. Very happy with the quick appointment and efficient service. read more

I called at 2:15 to get my air conditioner repair that was blowing hot air by 4 PM. I had it with cool air I can't give enough to these people for what they did. Thank you. read more

Do NOT call Alan's. Started with bad customer service on the phone (very rude woman) and only went downhill from there. Just say NO to this a/c company. read more

Alan has a customer for life! Fuse kept blowing on my AC and the company I normally use recommended replacement on a 7 year old unit. Called Alan for a second opinion and he a) discovered the issue immediately (faulty wiring) and corrected it and b) called Trane and found out the unit was under warranty for another 3 years. I would recommend Alan and his team to anyone and everyone! read more

Alan Schwandt showed a complete disrespect for my time and my property. He arrived 32 minutes ahead of the appointment time and then called me to ask where I was. I informed him that I was just 2 minutes away on my way home from an errand. When I drove up, I found him making himself comfortable on my front patio furniture (he set up cushions that I normally have folded away when not in use) instead of waiting in his van. What a careless and disrespectful attitude, especially during this Covid spike! I can't imagine what this guy would do once inside your house. read more