Everyone that once made Hyannis Toyota their one-stop Toyota dealership knows things today will…read morenever be what they used to be, but dealing with certain individuals in the service department will still get you true customer service. David Nickerson is the man to ask for. Honesty is his virtue and I worked with him long enough to see how he operates on a daily basis. Your best interests are his.

Usual of scheduling a $85 service and picking your car up only to be told it's $245. And then…read moreasking for a discount and getting it only to be reminded that they are doing you a favor and deserve a good review. What?!?!!!?

I recently purchased a new Honda Ridgeline at Hyannis Honda. The sales person was Rachel Ferreira…read moreand she was outstanding. No high pressure gimmicks, she was extremely helpful!

I recently had surgery and was unable to get out to the dealer to buy a new car. I reached out to…read moreHyannis Honda and they connected me with Rachel Ferreira one of their sales associates. Rachel did an amazing job helping me find the car I wanted and worked with me to negotiate a very, very fair deal. Her communication all on the phone and online and through text messages was amazing. I must tell you I bought many many cars over my life and this was the least stressful most relaxing experience I've ever had. I recommendation is if you're looking for a new car definitely check out Hyannis Honda. And if you want an amazing stress-free experience speak with Rachel. Thank you, Rachel and the rest of the Hyanis Honda team for making this the best car buying experience of my life.

Service Dept - unresponsive…read more Had a "headlight malfunction. Have vehicle inspected" warning light up on dashboard. Called Mazda CC on Tuesday to schedule appt, no one answered, left message asking for call back to schedule appt - no response. Called Mazda CC on Wednesday morning, no one answered, left message asking for call back to schedule appt - no response. Called Mazda CC on Wednesday afternoon, no one answered, did not leave msg cuz I figured I already left 2 and they'll eventually call me back As of Thursday AM, still no call back so... I called again...no one answered, left message asking for call back to schedule appt - no response. And on FridayAM, I called and no one answered, left message asking for call back to schedule appt - no response. I finally gave up. Called Tasca Mazda in seekonk (significantly longer trip for me). they picked up on first ring, apologized for the inconvenience on the car and gave me the first appt on my next available day.

I went in to the service department since I had a check engine lite on and was greeted with a $375…read morefee to look at car and the service date would be in about two weeks when they had an availability date of . I told them I had gone to auto zone and they gave a free diagnostic of issue so it only needed a spark plug they said they can't go by that . I said thank you and left . I went to a mechanic and just like auto zone said the spark plug was replaced and my car was serviced . It was serviced in an excellent manner If the service department is like this I can only imagine the dealership department with sales. Very disappointed but I thought I should share for public information BEWARE !!!!!!

Stay away from these crooks will sell you a car with serious internal engine issues have check…read moreengine light come on .Then claim they know nothing about while screwing me and a young family at the time complete scumbags .

I purchased an F150 King Ranch today and the office staff was very helpful, friendly and…read moreknowledgeable. The mechanics were also helpful as well making sure all items from my trade-in were removed. Enjoyable experience and definitely trust and would recommend this dealership.

At first everything was great. We found a truck we liked. Price was reasonable. The paperwork to…read morepurchase was all online. Shame on me for assuming everything was in order. Months later when I was looking into the warranty we purchased I could not get a copy outlining the whole sale. I received photo copies of a receipt for a down payment, a written number on a piece of paper for the warranty price, and a written number for rmv fees. I found a discrepancy of a couple hundred dollars and asked for clarification. I received nothing. Emailed again. Nothing. Buyer beware!!

Bought a 79 jimmy from the car guys, supposed to be rust free from California. California yes rust…read morefree nooooo. Covered rust , jack job . I have it apart now restoring it. No way it was worth the money and no way they didn't know. A different who puts a raised embem on a perfectly good dash .

if car maintenance can be a pleasurable experience, then this place is that. from the service reps…read moreand their friendly greeting (they are the face of the service end of the business, so that's important) to the other employees you might come across, it's good vibes. The mechanics are professional, competent and on time for your appointments. i was there for two recalls on my Santa Fe (love the car), in on time, offered snacks, and Vanessa is a delightful rep to interact with, informative and knowledgeable. everything was great as usual.

I agree with Bob L. but not with service. I have called them 4 times and have never gotten either…read morean answer or response No one answers the phone. I have had to get my truck s oil change done at a privet place. This is not the dealer of 10 years ago.

Great truck-buying experience with Alex at the Car Store Cape Cod…read more I purchased an '05 Toyota Tacoma that is rock solid, runs great, and has a solid body and frame even with 130k miles. The price was very competitive for the year and mileage, and Alex & crew handled all the RMV processes in prep for me to take delivery. Side note, they also recommended some excellent food and banking locations nearby! They had several other tempting trucks on site at the time, but I had my heart set on the Tacoma since I'd owned one back in

I purchased a 2018 Ford F150 a week or so ago. I needed a truck right away as the chassis of my…read moretruck was beyond repair. I was hesitant to go to a small dealership, but I liked the F150 when driving by and thought I would stop and see how things went. Alex and Carlos were fantastic - friendly, helpful, professional and efficient. The truck was in beautiful condition inside and out and the price was very fair. I had a question about the alignment and Carlos immediately had it checked by a tire shop. The truck was ready to go the next day with all the registry paperwork done for me. It was a great experience from start to finish. The truck is driving well and I am so pleased with the truck and my experience with Alex, Carlos and The Car Store on Bearses Way!

My experience with Rob Wall was fabulous and my service was quick…read more That being said, the answering service is ridiculous, can't speak with ANYONE you have to wait for a call back.

Once again Marc and the Jeep crew saved the day. I had just bought a new Cherokee and found out a…read morefew days later the rear wiper would not work. My salesman Daniel brought to to service and Marc repaired it himself right there without me even waiting ten minutes! I love this place

Watch out ! Bought a low mileage vehicle and paid a little extra because of the relative low…read moremiles. I had to replace starter and rear brakes, then approximately 3 months and 3800 miles later the transmission was junk, their solution was to buy back the vehicle for about $4400 when I paid over $12,000 just 90 days earlier. STAY AWAY ! Had to rate 1 star to leave review.

Anna did such an excellent job! You know that moment when you walk somewhere in and feel home? You…read moreare surrounded by normal people, who understand what you are saying for 100% ! Car dealers usually trying to talk you into all the things you actually don't need. But in AutoCape they are straight to the point! Thank you Anna and Mika! I will be back