Worse service ever!! Do not answer phones. Made appointment, dropped vehicle off, the received a…read moretext stating they did not have the part. After trying to find out what was going on, was told that they had no idea when the part would be in - 1 week - 1 month. Mind you, this was on a recall part that explained "do not drive the vehicle" - drop off immediately! JS

I bought a brand new 2025 jeep grand cherokee summit from premier jeep w/extended warranty for…read more$80,000. I planned to buy new every 2-3 years. That's until I got screwed over. Their employees r well-trained in the bait & switch technique. At 11,000 miles my tires went bad...they were making noise & premier jeep service tried to tell me it was the suspension system. So I took my car to an auto mechanic I know & he heard the noise. Nothing to do w/the suspension! Tire is bad but can't tell which one. After fighting w/them, Premier wanted us to pay 50 % to replace w/same brand! We r having someone else take care of us & will NEVER buy a car there again.

I had no intention of writing a 'review' tonight, I stumbled upon this Yelp page looking for…read moresomething else and read the review below from "Chris H". Reviews like this happen when guys don't know anything about cars but they think they do. "Scott has a propensity to REPLACE things vs. FIX them". Son, please. When your brakes are gone what would you have him do - chip off the old pads and super glue on new ones? No one turns rotors anymore, they're disposable. If you had done your pads when they started to squeak you wouldn't need rotors, and if you hadn't waited until the vehicle was shaking to a stop you wouldn't need the calipers either. And how does one "fix" suspension? Shocks, struts wear out and they get replaced, they're not serviceable. Then the whining about a clutch issue, seriously? You DO KNOW Scott was the Clutch Mechanic for the AA pro alcohol funny car team "Follow A Dream" right? You think that guy is going to be stumped by a Nissan truck clutch? Are you serious? My female advice, learn how to drive a clutch. And 'no' I haven't discussed this 'client' with Scott either, I don't have to, I can read.... JEEZ! I've known Scott forever, seriously, I'm old. He's my mech for my daily driver, a 17 year old Acadia and for my pride and joy, a major show winning 1970 Cadillac Fleetwood. Scott's attention to detail with the cars is PAINFUL. He's as OCD as I am, the cars are FIXED when they leave there, they never go back for the same issue twice. His attention to "old school" with the Caddy is Godly. We discuss issues, repairs, parts, he lets me source my own because I'm as nuts about parts as he is, and he always finds parts for that Caddy I can't find anywhere, don't ask me how. The shop is BUSY. You can't just show up and think they'll drop everything in most instances, other customers are waiting too. Try "dropping" by your doctor's office without an appointment and get back to me. His mom Terry, the office manager, is a SAINT. She has to put up with people like "Chris H". She just smiles, keeps everyone happy and keeps the shop on time. I'd be an axe murderer in her job... I highly recommend Station Ave Sunoco for repairs. And he's selling some very decent used cars for very affordable prices too.

Just a couple of men in a shop. This place was the difference between me being stuck in the Cape…read moreand going home to Boston. While in Cape Cod my axel snapped and broke. It was about 3pm. I called this shop and had the pleasure of speaking with Scott. He told me if we get the parts he could do it. He even went thru the length of calling around to get one. I spent a lot of time trying to get towed and Scott waited around for me. It took about 45mins to fix. They diagnosed the issue pretty fast. I also got gas there. Filled up my tank. Think its $2.19 a gallon. Good gas tho. Drove from the Cape to Somerville and the needle didn't move a cm. They are some cool guys, friendly, laid back and life savers

My wife and I worked with Nick specifically but the whole shop was wonderful! Super nice, I like…read morethe way they structured the repair estimate before we signed off on it as well. The in town shuttle service made everything so much easier as well, and despite the service on my car being pretty major it felt like a smooth process!

My family has been coming here for over 20 years. They're honest and well priced. They also do a…read morelot for the community. My daughter even bought her first car from here! Fantastic business with fantastic people!

My husband had Billy install a dashcam, with front and rear cameras, into my Highlander Limited. I…read morewas excited to get this done by a professional. When we picked up the vehicle we were told that Billy was too busy to put the rear camera on the tailgate so he just installed it on the front windshield facing rearward. The rear camera doesn't see well enough to view and record a vehicle if it was to rear end me. No apologies from Mr. Bill. Not professional!

Bill and his staff are great!! I've been using him for 12 years now. Upgraded radio decks, speakers…read moreand remote starters for our family. They have it all. Showroom has demos so you can view and hear what you are looking for. They have an extensive selection. Even though we're a trough and through Alpine family!! He is the person I also called when I worked at a local car dealer. They can handle everything. From new off the line vehicle upgrades to older vehicles. He just installed our 17's new Alpine deck in her 2000 Corolla. She loves it. Sound quality and installation are too notch. Thanks as always Bill!!

Test drove 6 mid SUV's, best value and technology by far…read more Ask for Bobby, took his time, no push and even lessons after deal closed.

Awful service! Purchased a Kia Soul with an extended warranty, and now it's experiencing issues…read morewith oil consumption and the radio has ceased working. Although I have a warranty, they refuse to resolve these issues because they require me to conduct a year-long driving test to track oil usage, even after I called and detailed that this is an ongoing problem and emphasized my worries. Regarding the radio, they requested that I bring my car there and pay $200 just for them to inspect it, without checking if my warranty covers it in their system. Attempting to squander my time, fuel, and money merely for a brief glance. The woman I was speaking with on the phone, named Chloe, was quite disrespectful and yelling into the phone. What a customer service experience that was. I would like to rate this a zero due to all the frustration. To anyone reading this review, I strongly advise against wasting your time and money on this shady dealership; look for a different Kia dealer that won't cheat you. To Hell with this dealership and to those scumbags who work there!

Tabitha is service is excellent !!! They get things done timely, cost effective. When time to get a…read morenew vehicle they were who I went to first because of how great service has been!!!

They have yet to refund me after two month and theirs always an excuse as to why they have me…read morewaiting! Shady business to me.