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    Coppin Dave Ins

    5.0 (1 review)

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    14 years ago

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    CarMax

    CarMax

    2.9
    (80 reviews)

    We bought a third car and never drive our BMW X3. It's not that we didn't love it, we just don't…read moredrive as much. We both work from home and our big adventure now is a 3 mile trip to Publix. So we decided to sell the SUV. Mind you a car that just sat in the air conditioned garage. A car I just had ceramic coated. A car that literally doesn't have a ding or dent anywhere. And miles do low I'm embarrassed to even mention. It's cherry. This is our third car over the years we sold to Carmax. Again, such a smooth process. Gabrielle helps us and we were out of there in about 20 minutes. If you want a fair price and a stress free process--check out Carmax.

    Wish I can give 0 stars. I rarely leave negative reviews, but our experience with Jose at CarMax…read moreFt. Myers was incredibly disappointing. My fiancé and I came in ready to purchase a vehicle with a signed PSECU AutoDraft in hand. The only complication was that the co-signer was out of state. We were repeatedly told by Jose that there was "nothing we could do" unless we financed through CarMax. He claimed their e-sign system had been down for a month and insisted our only option was to switch financing. Not wanting to give up our 5% credit union loan without exploring other options, we left and started making calls ourselves. To our surprise, another CarMax location in Naples immediately offered solutions, including remote e-signatures and even FedExing documents if needed. That was incredibly frustrating to hear after being told so definitively that there were no alternatives. It made us feel like our outside financing wasn't being respected and that we were being pushed toward CarMax financing instead. As a pregnant customer trying to secure a safe family vehicle before our baby arrives, this experience added unnecessary stress to an already emotional and time-sensitive purchase. We understand policies exist, but the lack of effort to explore solutions or advocate for us was disappointing. I hope CarMax Ft. Myers better trains its staff on available options for customers using outside financing, because no customer should have to call another location to receive the help and answers they should have been given in the first place.

    AutoNation Toyota Fort Myers

    AutoNation Toyota Fort Myers

    2.3
    (348 reviews)

    Not sure I can say enough good things about our experience with AutoNation Toyota Fort Myers. My…read morewife and I had been looking for a used Toyota when we stopped in and met perhaps the best car salesman I have ever know. Blair was friendly and helpful through the whole process. Most importantly he was patient and not pushy. He helped us find the right vehicle at the right price. What really amazed us is that we were able to drive off in a new Highlander for less than we had budgeted for a used one. He and the entire team worked tirelessly for us that day, and trust me we really put them through the paces (sorry, not sorry about that Blair). I have to say that when the time comes for another vehicle, first it will be a Toyota without a doubt, and second I won't waste time with other dealerships. AutoNation Toyota Fort Myers has won my trust. When you go ask for Blair, and I hope you have as great an experience as we did.

    WARNING: Deceptive Practices at AutoNation. should be Zero!…read more My experience here was a textbook example of why buyers need to be cautious. After test-driving a truck, we ran a diagnostic ODBC scan that revealed multiple engine misfires. When the manager Andrew Lesseur, took the vehicle back, he claimed his "odb code machine" showed nothing. However, when we re-scanned it ourselves, the codes had miraculously vanished. I called him out on clearly resetting the computer to hide the engine issues, and his reaction was unprofessional and very defensive. Got caught (POS) ! Hiding mechanical failures is dangerous and deceitful. I'm glad this wasn't my "first rodeo," or I might have been stuck with a lemon. Avoid this location. I appreciate the salesman was very helpful Mr. Fernandez. Wish you the best.

    Scanlon Acura

    Scanlon Acura

    3.9
    (49 reviews)

    I own a 2016 Honda Pilot. I was visiting from Chicago and encountered a problem with the starter…read morepush button. I initially called the Honda dealer in Estero and did not like anyone I spoke to there. A friend of mine has an Acura and suggested I call Scanlon. So glad I did. I initially called and spoke to someone, but for whatever reason he told me someone else had to call me back to make an appointment, but never did. My friend told me to make an appointment online which I did. My service rep was Jose. Excellent customer service! No pressure, respectful and very professional. They had to order parts since they don't carry Honda parts. Rather than bring my car back and deal with my car potentially not starting and wait again, Jose set me up with a loaner for 4 days. Very much appreciated. Luckily, only one part had to be replaced which cost 40% less than it could have been. As I said, they didn't try to take advantage of me. They didn't force the inspection on me, I always decline anyway because dealers always find something. And washed my very filthy car! I think they may washed extra. Lots of bugs-long drive from Chicago, plus it was not clean to begin with. Anyway, if you have an Acura or even a Honda, definitely go to Scanlon!! Ask for Jose!

    Scheduled an appointment for a diagnostic check to find out why my car alarm is going off randomly…read more That was for 8:00am Friday morning. I dropped it off because I was told they did not have any loaner vehicles left. I receive a call at 12:33pm saying the tech is working on the vehicle it should be another hour. I call the shop at 3:52pm asking on a status on my vehicle, he said let me check and called me back saying they aren't quite done yet. I finally receive a call at 4:25PM saying my vehicles finished and they can fit me in on Tuesday to fix the problem. By the time I was able to get my car the service dept was closed and the sales workers inside had no idea why I was there. 8 hours later and over $200 to see what going on with my cars electrical system. (Keyless Entry Unit or something along those lines)

    Auto Haus of Fort Myers

    Auto Haus of Fort Myers

    3.2
    (11 reviews)

    I was in the market to upgrade my MB SL and I found Auto Haus from an online search. I winter in…read morenearby Naples so I called up to verIfy they had the car I saw online. They did, I went, I bought and I'm very pleased with the process. I dealt with Tom & Mike, both owners, but everyone I spoke to there was excellent. Their selection was truly excellent. They don't sell anything that isn't pristine. The SL I purchased stIll had some factory warranty left so there were no worries about the car's quality. Prices were fair and they quote "out the door prices", no surprises. If you're looking for quality, high-end cars check this company out.

    Recently purchased a Jaguar from AutoHausFM. All relevant questions were asked regarding condition,…read moremechanical state, etc and were assured that the vehicle was in nice shape. Was informed that the car had a couple of small oil leaks (to be expected) but that everything else was in working order. When the car arrived it was a complete disaster. They grossly misrepresented the car. As you can see from the photos, the engine smokes at idle, half of the engine isn't running and just blows fuel into the exhaust, The headliner was all destroyed from an undisclosed hole in the top, the door doesn't close properly, and in addition to a number of other problems, we found a large scratch and dent on the driver's door. This dealership is not to be trusted. I paid $14,700 ..they offered $8000 to buy the car back. Absolute scam artists.

    Coppin Dave Ins - car_dealers - Updated July 2026

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