I came in for a small print job, they were so quick, friendly, ensured I had the correct paper, and…read moreit was at a competitive price. It sure was better than going to a big-box store. I'll return again when need anything else.

When I saw the reviews with Yelp saying he had only one review but with lots of five stars below, I…read morewas worried that he had faked the positive reviews. Now I understand that he is just so amazing and so special and such a genuinely beautiful human being that he inspires people who never write reviews to write reviews, thus causing the system to be confused. He was extremely kind to me in helping me print my mother's memorial service program, was extremely patient and made lots of tweaks and proofs to perfect the product, and gave me a fantastic deal. LOVE EM.

Candu Graphics was fantastic when helping get my husbands business t shirts printed. Their…read morecommunication was fast and descriptive and they got our order done in a timely manner. We've already had a restock order with them and the staff is super friendly!!! Shirts are super soft as well. Thank you and Emily and the rest of the team we are definitely repeat customers.

CANDU is amazing ! I needed a banner and EMILY , I think that's her name . She was more than…read morehelpful , she actually listened to me and my design request , she nailed it !! I couldn't be more

Consistency is important when it comes to customer service and Jimmy at this UPS Store makes it…read morehappen. He is helpful, polite and all about customer satisfaction. He patiently teaches his customers how to use the UPS self service package check ins as well as patiently answering customer questions. Thank you UPS Store for being here and for this most valuable employee.

STORE 4296 should be REPORTED to UPS corporate…read more Unfortunately, this is one of the worst UPS Stores in Westlake VIllage or even from here to Downtown Los Angeles, and that's saying a lot because I go to many locations. The biggest issue is the owner, John. He is consistently rude and unprofessional, which clearly explains why so many reviews mention his poor customer service. I asked for his name and he flat out refused, saying, "I'm not telling you." That alone says everything. So immature. This location nickel and dimes customers. Unlike most UPS Stores, they do not tape boxes BUT instead SELL YOU TAPE. For a UPS Store, this feels cheap and unnecessary, especially when other locations tape boxes without issue. They also do not scan packages at the counter. You are told to go do it yourself at the kiosk. Yes they'll help but c'mon just scan a few boxes at the counter when the store is empty! When I placed my boxes on the counter, John removed all of them and put them on the floor, saying customers needed the counter space. The store was EMPTY, one of the slowest locations around because of the owners' terrible service... What makes this even more frustrating is that the younger employees are great. They are polite, helpful, and professional. If the owners stepped back and let the young people who understand service run the place, this store's reputation would improve instantly. Unfortunately, the two older men who run it, including John, are a problem. I now go out of my way to use other UPS locations. Better service, faster experience, a little more understanding customers should be provided tape, and no attitude.

I'm surprised by the low ratings for this location. I wonder if maybe they've had some staff…read morechangeover because I've been coming here about six months now and I've only had really good experiences with the staff here. Meleny is who I typically interact with and she is incredibly pleasant, very efficient and constantly doing multiple things at once. She greets you when you come in & if there's a line, she's attentive about letting you know she'll be right with you. I have had a few interactions with other staff and they've all be very normal as well. The store keeps things well stocked, and I regularly ship & print here. FedEx as a whole has gotten a bit pricey on their document printing which is a bummer, but they do print high quality posters.

I'm giving two stars only because of the very least the girl was pleasant. Now this is not for this…read moreperson, but this is more than a handful of time that I have service. The guy charges you on your leg or something to just give you an instead and tell you how there's an eight dollar modification and you need to go back in. I had a project a couple years ago and I spoke to the third one seeing this and the best person in the world. She was able to help me really well. I ended up to be as far as I didn't even do this other girl approve it and I felt so I'll be getting to pay for it because it was wasteful. I was told that I had a service that he stickers they didn't put me for it. They just told me it would be better to do some other option I go in and do my hands also. They're very robot for very much time and they are just doing something to do. They're not in Customer Service. There was someone who came in because the order was wrong rather than reassuring her or guiding her. They just asked her for the things they didn't explain to her. What the next process would be they don't explain to any process. They just assume you know their job. I am here cutting over 20 stickers that one piece of paper. Basically a manager there they really need Customer Service because they really need to keep Discuss because it is not very helpful but I purchased what I purchased because already printed everything and I didn't wanna waste more. Am I unsatisfied extremely I'm sitting here cutting 20 pieces of sticker from a middle of an A4 letter people. It was very clear. I wanted the most affordable option I wanted simple etc. I don't think they know how to really even describe it? They are just taken an order and executing it without anything in between therefore there will be a lot of mistakes. Do not go here go to Staples go somewhere else. We'll figure it out online it. It will be better use of your time.

I needed a few things printed for my reception and had such an incredible experience here! I called…read moreahead and received wonderful customer service right from the start. I was also super impressed with the quality of the prints! It's rare to come across customer service this great these days. I highly recommend this location. Memorable!!

New management (Diana) is rude and confrontational . Cost me my job by lying . Don't recommend this…read moreparticular FedEx office you're better off going to agoura hills or simi valley for better service and a more welcoming experience.

Perfect service! Very nice and attentive! They took their time to listen to what I needed.read more

Just received my first print job from CR Print, definitely not my last. They were a pleasure to…read moredeal with... professional and the job was done quickly. I'll be back for sure

Very professional and kind person .very organized and clean inside.the people work there are very…read morehelpful.

Robert and the team are so friendly and knowledgeable. I have great confidence in them.read more

Justin and his team are great at helping you create the vision that you want in whatever product…read moreyou wish to create. He is great at communicating and completing each project in a timely manner. I highly recommend his expertise and business to anyone.

Where 2 Print is fast and efficient. They got my project done in a quick and timely manner. Justin…read morewas very professional and helped me with my project.