I've gone to Dr Carlson for chiropractic care for years. It feels like he genuinely cares about…read morehis patients and goes above and beyond to help them in every medical avenue. He's very nice and his office person, Chris, is kind and efficient and can schedule same day appointments most of the time. He makes great referrals when needed from which my post accident pain was greatly helped. Dr Carlson is above and beyond awesome.

Dr. Carlson has been treating me for two years with various symptoms. He has listened to my…read moreconcerns, assessed my needs, and provided treatment that gave me complete relief for quite a long time. (A variety of treatments with a previous chiropractor and acupuncturist just did not help.) As my experience has changed, he has offered additional forms of treatment. He is so good about listening to me to understand my challenges and responding with appropriate measures. I tease him about "torturing" me but I always feel better no matter what he does. I would give more than five stars if that were possible.

I was skeptical about chiropractic care for myself, personally, but after seeing a free…read moreconsultation about how this care supports nervous system health, which impacts practically every other function of the body, I thought it was worth a try. Just over a month later, I began noticing increased range of motion in my neck that had been limited since whiplash I had from a car accident as a teen (about 20 years ago). They also give a range of services outside of chiropractic care to support full body health, such as supplements, exercise/fitness classes and training, wellness classes, and more. Additionally, their new facility is gorgeous and well laid out. It includes a private family room for set up for those with small children, which I appreciate so much for when I need to bring my twin toddlers in, too. One downside is they don't accept Tricare or Medicaid, which is disappointing for a military family with children on Medicaid, but their payment plans are negotiable.

Since my accident I've been going here. They're an amazing group of people and actually listen to…read moreyour concerns. Definitely recommend

Absolutely have fallen in love with this chiropractic office. Not only is the Doctor skilled and…read moreattentive and empathetic with all he does for his patients, the staff is above and beyond great. These ladies have welcomed us in with great care and consideration. The pricing is affordable for the level of care that is given, then efficiency is above board and their flexibility with my schedule and availability is a gift. Highly recommend.

Great service, massage chairs, attentive staff and skilled chiropractor, has helped me with…read moremobility and recovery from an accident the past 6 months. Convenient hours in the evening and new location with plenty of partying. Thank you!

I'd been with this practice since the early 2000s when it belonged to Dr. Sambursky. He was the…read morefirst chiropractor I'd ever seen and I felt very comfortable with him. Dr. Tinker took over some years later and I LOVED working with him - was absolutely devastated because I really enjoyed his approach. I found myself needing chiropractic care after childbirth and I was put on a full year adjustment plan with Dr. Gibson. I initially had no complaints but 2 weeks out from my "graduation" of said plan, I developed nerve pain that was not part of my original problem. While I did enjoy working with Dr. Gibson, my concerns about the new nerve pain were never rectified and the prices skyrocketed to an amount I could no longer afford. While they do offer in office X-rays and spinal decompression, this was about the only difference when deciding to go with a larger chain like The Joint at a more affordable rate.

I hate to leave bad reviews, but need to warn others. I had agreed to try 12 visits to help with…read morepain management. This was a horrible experience that has almost ruined my life. I was very clear about pre-existing neurological problems. The quality of care and concern was lacking and it's all about money for this office. On my 12th visit I told the doctor something really hurt, but he continued and then when it was excruciating he was dismissive and told me to calm down he could see a PTSD reaction. The first visit the staff had told me a specific co-pay, but were not up front about additional charges. After the 12 visits they erroneously said my insurance only covers 12. Insurance will cover, they didn't want to deal with it. They have left me with more severe injuries than I started. I've been bedridden and a prisoner of my house for over a month due to injuries I sustained there. The front office staff is friendly. One star is being gracious.

This place is FANTASTIC! Excellent chiropractic care PLUS the very latest technology for sports…read moremedicine and rehab of injuries. They have cold laser, soft wave laser, and many more treatments to help patients. The staff and treatment professionals are truly wonderful! I've been a patient for over 3 years and would not go anywhere else. Brenda R.

I guess I'll be the odd man out here and not give a 5 star review…read more I'll preface by saying I had to reschedule my initial consult twice (inconvenience to the company and doctor), and I was set up on a promotional 3 free visits. Is it possible that those things came into play in my situation? Yes. Am I sure? No but either way, I am not satisfied nor am I willing to waste more time here. I came in this week on Tuesday for an initial consultation at 930. I was given paperwork and then a tour. Now its around 10 AM The place is clean and well taken care of and recently remodeled it looks like. The receptionist and staff are friendly and smiling. The girl who did my first few tests was very sweet and took time to explain each test she was performing. Now its 10:52 and she sends me to a room to wait for the doctor to perform an X-ray. I wait 10,20 , 25 minutes while hearing him do adjustments and talking to his patients. The walls are VERY thin. Finally at 11:30 I walk out to the front to let them know I will just reschedule if the doctor is busy. He was standing there , at the desk when I said it( I had no idea what he looked like, ha) . So he says no I'm ready now..He takes me back and does his measuring and xray and tells me why I need to get my sporadic pains treated because they are bound to be worse in ten years. That I stand lopsided and one leg is longer than the other. I ask "oh,, what can I do about that?" His arrogance on display "Its not something you can fix its something I fix" NO details about treatment were given, everything is either a rush, or a smart comment. I got a condescending attitude no matter what I said. He finished up evaluating my spine, and flexibility etc. around 12pm. "You're a mess" was his last comment. I just didn't get the feeling that I would be cared for in the manner that I wanted. Then I made an appointment to return at 1pm to view my results , then I realized I was already there for 2 and a half hours for a consultation! I decided another day would be best so I scheduled for this Friday. (Tomorrow) to view my "results" but they texted me today to see if they could move it back another 15 minutes (meaning another 30-45 minutes) It seems like they have an overbooking problem and an overconfidence problem. I'll pass and if I find I need a chiropractor in the future I'll check elsewhere. I don't ask anyone to sugar coat or kiss up to me , but if you want to get my business Respect is number one. It seems like its not on the list of priorities here. But it looks like I had a unique experience.

I'll admit I pick JOI because they are the Dr.s to Jags. I mean if professional athletes trust them…read morewith their injuries I can't go wrong. I started with Dr. Yurio and after a few sessions of physical therapy ordered an MRI. Turns out I completely tore my ACL and part of my meniscus. I was presented with my options and ultimately decided to have surgery to repair my injuries. I was transferred to Dr. Kaplan and he again presented me with my options. I decided to continue moving forward with the surgery. At no time was I pressured into having the surgery. For my lifestyle and health it made sense to move forward. Fast forward to surgery day - The surgery center is in the same building and is well maintained. I was introduced to several people who would be participating in the surgery and each one confirmed with me why I was there. It was clear patient care and safety was a top priority. Follow up appointments were a breeze. They email any paperwork required prior to the appt. And after check in the most I ever waited was 5 mins in the big waiting room or in the actual room. I saw either the PA and Surgeon during these appts. Both were professional and never made me feel rushed and felt comfortable asking questions. I was in and out in less than 30 mins from check in to check out. I had a positive experience from start to finish with this group of Dr.s and would recommend them. There are several Dr.s with different specialties available. I did see one of the foot Dr.s several years ago, can't recall his name, and did not have the same positive experience.

The front desk is awful. The ladies who work at the front desk in the morning are lazy and you're…read morewaiting for them to end their conversations before helping you out. Or they may not even be at the desk. They hate their jobs and you can tell. Awful awful awful. Management has got to step in. Now Elizabeth the PT here is amazing. From looking around, and seeing the other Therapists I would say she's the absolute best. The other therapists are young and don't have any patients hardly ever. I think there are 3 good PTs here and Elizabeth is definitely one of them. Seriously, Elizabeth is amazing. I would only go to her. Only. The management really needs to do something about the younger therapists and front staff. It's bothersome. They're arrogant and if they don't want to be there they don't need to be. It ruins everything there. I see them work with people and they are not happy. This review would be 5 for Elizabeth. Front desk staff ruins it.

SINCERITY WITH NO SALES PITCH! Can't say enough great…read morethings about my experience here. It starts with the staff. Kelly and Meg greet you with warm beautiful smiles and invite you in like family on every visit. You can tell they love their patients and their jobs I suffer from Arthritis in my knee and did a series of shortwave therapy. The care team of the doctors and technicians met with me, formulated a treatment plan. Donna my tech is highly skilled and always attentive to my pain and progress. The doctors are very involved and truly care about your individual health ,goals and treatment plan. They literally called me to follow up on my progress. you could tell that they truly care about you as an individual I want to see you "thrive". From the day first day that stumbled in such great pain to my last session nearly pain-free.; They have embodied what patient care and customer service should be. They're literally the Chick-fil-A of chiropractic care..

Thrive Chiropractic Health Center is amazing and I recommend to my friends and family. After 3…read moreweeks of Soft Wave therapy, I can see an improvement. Donna, Kelly and Meg are professional, always willing to help and compassionate. Thank you, Dr. Matthew and all staff for everything you do to help patients like me.

I saw Dr. Graham because I was having pain in both shoulders which had developed suddenly. I had…read morenot experienced an injury. He x-rayed the shoulders and said it was severe arthritis. He gave me a steroid injection in both shoulders and I was given another appointment in three months. I was not given any information about how to manage the pain if the shots didnt work or whether I should restrict use. The shots did not cause any reduction of the pain.

Subject: Request for Review of Orthopedic Care Provided by Dr. Graham…read more To Whom It May Concern, I am writing to request a formal review of the care I received from Dr. Graham during my recent appointment for a newly diagnosed spiral fracture of the third metacarpal. At the time of the visit, I was wearing a temporary splint placed by urgent care and was experiencing pain and swelling. I informed Dr. Graham that I did not feel the splint was fitting properly and asked for guidance regarding appropriate immobilization. I was told that the splint "looked fine." When I expressed continued concern, I was advised to purchase a brace from Amazon and to work on making a fist so that my hand would not become stiff. I was not provided with a specific recommendation regarding the type of brace that should be used, nor was I given detailed instructions regarding activity restrictions or warning signs to monitor. Most concerning, I was instructed to return in four months. I specifically asked whether the intended follow-up interval was four weeks, and I was informed that it was indeed four months. A four-month follow-up appointment was subsequently scheduled. As a healthcare professional myself, I understand the importance of preventing stiffness and promoting recovery. However, I left the appointment feeling dismissed and without clear guidance regarding the management of an acute fracture. My concerns were not adequately addressed, and I remain troubled by the absence of earlier follow-up or imaging to evaluate healing and alignment. I respectfully request that this encounter be reviewed and that I be provided with clarification regarding the rationale for the treatment plan and follow-up interval. My purpose in submitting this concern is to advocate for clear communication, appropriate patient education, and high-quality care for all patients. Sincerely, Lakeisha Simmons, RN