would like to take a moment to recognize and express my deep appreciation for RN Jade and the…read moreexceptional care she has provided. Jade consistently demonstrates professionalism, compassion, and dedication in everything she does. From the very beginning, Jade has shown a genuine concern for my health and well-being. She listens carefully, takes my concerns seriously, and ensures that I feel heard and supported at all times. Her communication is clear, respectful, and reassuring, which has made a significant difference during a very stressful time. Jade goes above and beyond her duties. She is attentive, responsive, and always willing to help without hesitation. Whether it's checking on my condition, explaining medical information, or making sure I am comfortable, she handles everything with patience and kindness. Her attention to detail and commitment to providing safe, high-quality care is evident in every interaction. And would like to take a moment to recognize PCA Gamma for the excellent care and support provided. Gamma has shown compassion, dedication, and a strong work ethic throughout my experience. Gamma is very attentive and always makes sure my needs are met. From assisting with daily care to ensuring my comfort, she handles everything with patience, kindness, and respect. She pays close attention to details and is quick to respond whenever I need help, which makes me feel safe and well cared for. And also recognize Erica she is extremely kind hearted and very helpful never once complaint always have a smile. These nurses need to be appreciated for all the dedication and effort they put into taking care of other live. The job that they do not easy but the get it done with a smile so I am saying well done excellent work and even better team work. Thank you Austin for making me feel safe and assisting me with any questions and concerns . Thank you to the amazing Respiratory Therapy they also checking on you and make sure they doing they job 1000% . Which I could give these staff members 100 stars . Listen long Beach memorial hospital take care of you and make you when you do get discharged you feel 2000 percent better. Now ST mary I wish they couldn't get no stars that was a horrible experience at that hospital none of the nurses was nice. I love Long Beach memorial hospital and I hope HR fully understand what type of staff they have keep it good job well done.

​To Whom It May Concern, ​I am writing to formally report a…read moreseries of severe safety, security, and communication failures that occurred during my stay in Room 103 on the night of July 13th. This experience has completely shattered my sense of security, leaving me feeling entirely vulnerable and unable to sleep. ​Below is a detailed account of the incident and the systemic failures that followed: ​Incident Details & Failures ​Failure #1: Unauthorized Room Entry and False Representation At approximately 11:00 PM on July 13th, an unknown male wearing a yellow smock over scrubs and a face mask entered my room. When I asked who he was, he insisted he was my night nurse. I knew this was incorrect as both of my assigned nurses were female. Despite me telling him to leave, he insisted a second time that he was my nurse. Only after he looked at the whiteboard and saw my actual nurses' names did he say, "Oh, I made a mistake, I'm sorry." He then approached my bed to apologize again. When I asked for his name, he identified himself as A**ad before finally leaving. The shift change was at 7pm. How did he think I was his patient at 11pm? Make it make sense. ​Failure #2: Complete Lack of Response to Emergency Call Button While this unauthorized man was still in my room, I hit my call button, alerted the operator that a strange man was in my room, and begged her to send help. She promised to send someone, but no one ever came. After the man left, I called a second time. Again, the operator promised to send someone. Again, no one came. ​Failure #3: Delayed Escalation and Negligence I was forced to hit the call button a third time. The operator informed me that my night nurse, Gina, was back from her break but was on the phone. Out of sheer desperation and fear, I had to threaten to rip the IV out of my hand and walk down to the nurses' station myself just to get someone to take my safety seriously. I also called Security twice to file a report and no one came out to talk to me as of 1:37am. ​Context of Vulnerability ​I want to emphasize how incredibly vulnerable I was during this intrusion. I have an IV attached to my left hand and was actively prepping for a colonoscopy the next morning. I had just gotten off the toilet when this man entered. Because of my medical equipment and prep, I was physically unable to run or defend myself. ​Post-Incident Actions taken ​Once G**a was alerted, she immediately came to my room, listened to my account, and brought in her nurse manager. Because the Patient Business Office was closed, I left them a voicemail. I also personally contacted Hospital Security to file a formal report. ​Recognition of Exemplary Staff ​Despite the systemic failure of the hospital's security and communication systems, I want to formally recognize my care team. Gina has been incredibly helpful, efficient, empathetic, and deeply remorseful about what happened to me. A***a has also been exceptionally sweet, professional, and attentive to all of my needs. They are the only reason I feel any modicum of care here. ​Request for Action ​This was a terrifying security breach. A random staff member or intruder was allowed to falsely represent himself, approach my bed, and ignore my demands to leave, while the emergency call system completely failed to protect me. ​I expect a formal investigation into: ​Why "Ah**d" was in my room and why he insisted he was my nurse. ​Why the call button operator failed to dispatch immediate security or staff assistance during an active security threat. ​What steps are being taken to ensure my safety for the remainder of my stay. ​I look forward to your prompt response.

Words can not express how thankful we are for the incredible care your staff provided us during…read morelabor, delivery, and recovery! In welcoming our baby Ethan safely into this world! Today, fryday, June 26, 2026. It definitely was an overwhelming but beautiful experience, and your patience, reassurance, and expertise made all the difference. I was a little skeptical about the hospital, but i was so wrong this place haves a very welcoming environment once you walk in.I've like to thank our NURSE'S: LYNETTE, KAYDEE, AMY, LILY, AND PATTI, aswell with are lacttation NURSE SYLVIA for helping baby Lach on mommy. And of course, we can't thank you enough for our DOCTORS: DR.CHAO, ANESTHESIA DR.CHUNG, AND THE REST OF THE TEAM ON THE FLOOR. thank you all for being our advocates, answering our endless questions, and treating our family with such warmth kindness and laughter to reduce our nerves. We are forever grateful for the role you played in the very first chapter of our baby's life.With all our love and appreciation. The Merino family...

Here I go again. Apparently St. Mary's do not send reports to your doctor unless you yelp them. My…read more15 yr old son had an X-ray 7/30. They said they'd have the results in 24 hours. Not sure why but I had to call on 8/6 to get the report. They said they'd send the report and the doctor has yet to receive it. It's 8/18/26. This is like the 3rd time we don't receive results in a timely fashion!! And no I can't go anywhere else. Dignity Health makes their employees use their facilities unless you want to pay an arm and leg to go elsewhere. And seeing as I got stuck with a 32k bill for inadvertently going out of network one time, I can't afford to go elsewhere. Registration and X-ray staff were great but overall poor follow through.

Exceptional care provided to my daughter in law, son, and their baby at the Cherese Marie Laulhere…read moreBirthing Center. We were all treated with compassion and respect. I especially commend Nurse Cassie. She was so patient and helpful. The rooms are amazing, and they are prepared for any and everything imaginable. Thank you for a wonderful experience.

DO NOT- I REPEAT- DO NOT PLAN TO GIVE LABOR AT THIS SH*TTY HOSPITAL. Water had broke at 3am and mom…read morekept insisting to be check by a nurse and if possible, get the c section ready and over with as she was not dilating after so many hours. The doctor did not bother checking mom whatsoever and sent someone else to check mom. Mom had a high fever of 106 which are typical signs of infection, baby was also not moving in the belly... 16 painful hours later she is scheduled for c section and at birth the baby is hurt which caused visible facial bruising. Not to mention the baby also was not crying at all after birth. It wasn't until a family member checked the baby and she had a bruised tongue, bruising on the head and chest as well which was mentioned to the doctor and we were told it was "normal". After the procedure, a few of the docs and nurses who were in charge of mom and baby were heard talking to each other all while our family member was listening, not knowing that we are bilingual Latinos who speak fluent English. It made us very upset that they were speaking between each other but not directly to our family whom had multiple questions as to why they took so long to schedule the procedure and why the baby looked hurt. Our family is infuriated with the "labor/delivery preop and postop care" given to both the mom and the baby, i highly recommend moms go elsewhere as I do not EVER wish this horrible experience for anyone of you. If it was possible to give 0 stars our family def would. PLEASE BEWARE LADIES AND GENTS

I have nothing bad to say. I'm actually pleasantly surprised that this emergency room didn't have:…read more - a line at 8:45pm on a Thursday night - bad nurses or workers - bad environment Also, im suprised just how kind the workers are here, they show a lot of attention to the ppl who come in - it does take a little while to get situated Change ur clothes, get you in a bed, answer questions, be seen it's now 10:20pm I'm here waiting for the next step which is seeing how I can fix this lump under my arm and my numbness left side of body I'm happy I came here Much more character here than lb memorial hospital but then again I never experienced their emergency room

Horrible, they never changed me grandma, the nurses were un and she passed away shortly after even…read morethough I begged for them to send her to Memorial Hospital where all of her doctors were the patient relations lady Pearl refused and was not helpful at all. Do not let your elderly family members go here unless you want them to pass away from mistreatment. 0/5 This place should be shut down.

I want to thank Dr. Peter Huynh and his entire team. Yesterday I received my eighth epidural…read moresteroid injection in my lower back over the past six years. The first three injections were at a different hospital. Dr. Huynh has performed the procedure for me two or three times since then. I should have written this review a long time ago, but better late than never. Yesterday's injection was by far the best one I've ever had. The actual procedure took maybe two minutes. I barely felt the numbing needle and barely felt the larger needle. It was over before it even began. For someone who has been through this many times, that level of skill and care means a great deal. The pain I deal with comes from my condition, not from the way the injection was performed. Thank you very much, Dr. Huynh, and thank you to the entire staff. Special thanks to Dr. Millicent (Milli) -- I apologize if I have the spelling wrong and I don't know your last name. I've spoken with Milli every single time I've come in for this procedure over the past four years. We both have corgis, and we always ask each other how our dogs are doing. Milli is always very friendly and kind, and I really appreciate that. The first person I met yesterday was Robert. He got me hooked up to the machine and ready for the procedure. He is Filipino, and my wife is also Filipino, so we bonded right away over the special way Filipino women act when they are upset. We both laughed because we knew exactly what the other was talking about. Dr. Tang (I remember her name because it's like the drink Tang) was also there. I believe she assisted Dr. Huynh or may have performed part of the injection itself. I was lying on my stomach so I couldn't see, but she was professional, kind, and funny. She made me feel very comfortable. Oscar helped push me into the operating room and later into the recovery room. He was really cool and friendly. I remembered his name easily because Oscar was my Spanish name in high school Spanish class. There was a woman named Vun who ran the operating table and took the images of the area being worked on. I didn't speak with her much because I was on my stomach, but I said hello and she seemed very friendly and a valuable part of the team. There was at least one other nurse who helped me move from the regular bed to the operating table. She helped me keep my dignity during that transfer, and I'm sorry I don't remember her name. I have a name in my mind but I don't want to say it in case I'm wrong. In the recovery room, Wendy was great. My birthday is August 16 and hers is August 17. We bonded over that, and I learned she's going to Cancun for her birthday with her boyfriend. I hope you have a wonderful time, Wendy. She gave me juice and crackers, called my wife to pick me up, and was a friendly face that topped off the whole experience. Wendy also wrote down Dr. Peter Huynh's full name for me, which is why I have it correctly. I should have asked her to write down the other names too, but I know she was busy. The final person I met was a nice woman who pushed me out of the hospital in the wheelchair. I have no idea what her name was, but I appreciate you. Thank you very much -- you were very friendly too. Overall, this was an excellent experience from start to finish. Thank you again to Dr. Huynh and the entire team for the care and kindness.

Worst hospital Ever Avoid checked in at 12pm insane stomach pain they didn't want give me…read moremedication and just gave me over the counter liquid. Till 8pm was giving pain relievers . Its midnight and yet have not seen any doctor

Hi, I normally don't post reviews that aren't positive, but really??…read more Open blood tinged urine container in one restroom (where I was directed to give a urine sample) and foul smell with dried feces on the toilet in another bathroom. Reception staff was fairly unhelpful. I was cold so I asked twice for a blanket and both times I was told no, just wait. I am unimpressed with this hospital. The doctor who saw me, Dr Buchanan, was nice and helpful in some ways but I don't feel he properly treated my ear infection. I finally had to insist on antibiotics (I understand the hesitancy due to resistance, but when you need antibiotics, you need them) before they gave them to me. And now I am contesting the treatment and asking again for antibiotics because I've been down this road and I know when my body has an infection, for Christ's sake, I'm a medical intuitive. Now they just think I'm crazy and they might be right but frankly my dear, I don't give a damn. The nurses were competent but obviously overburdened and one nurse was downright bitchy. To be fair, I think I was bitchy first, because I feel crappy and I had to tell three staff members about the soiled bathrooms. I finally went to the (empty) lobby where the restroom was clean. Overall? Staff... Look alive. Doctor, listen better to your patients. Nurses: don't be snappy and defensive. It comes across as bitchy and it isn't kind. Remember we, the patients, come to you for help. Be compassionate. Listen fully. Keep an open mind. Check the bathrooms often. Don't be afraid or uninterested in training your staff to be more helpful, OR trading your staff for one that kindly gives a fuck. I am sorry but I would recommend highly that you go to another ER/ hospital. In fact, that is where I am going now. To another hospital.

Always my #1 E.R to go to ! Not packed or too ghetto . They call you in at a reasonable time and…read morecheck u out at a reasonable time too . Drs and nurses are kind and straightforward. This ER is better than others in the area .

Harbor City Kaiser had been one of my favorite hospitals. My experience today at the emergency…read moresection cause me to seriously reconsider. The nurses and doctor lacks empathy and professionalism. I had better treatment at other emergency hospitals that are not so highly rated. I feel very sad that I have to leave such a poor review, because most of my medical team are very compassionate and dedicated professionals. Revisit of my review. I am back to emergency, a place I wish I don't have to visit often, but at the same time I thank God for providing me the privilege) I have noticed a big improvement with the nurses and the doctors. The support staffs (security, janitors , kitchen staffs) are exceptional. All of these people do their job with a pleasant disposition. This makes it very much appreciated.

Came through the ED for severe abdominal pain at approximately 430am-ish. The pain was so severe, I…read morecouldn't even stand. I was ID'd, got vitals checked and was on a bed in less than 5 minutes. I was seen by doctors, followed by so many nurses, treated my condition with care and compassion. They all made sure I was comfortable and was checked on often for any additional symptoms or needs. [Huge shoutout to: Jonathan, Neshat (pardon my spelling), Dr Preciado, Dr Chang Park, Teeka (again, pardon my spelling), Rick and a couple more nurses whose names I didn't get/remember because the pain I was experiencing made me delirious.] I mentioned I've been to this same department before for a different medical condition, but I don't remember it being this stellar. I would never wish anyone to end up here, but if need be, I hope they catch the same teams I did. They were all perfect.

Always meet my concerns and needs. Pleased with the operation. The faculty is always clean the…read morefront desk staff is very printed and explain things kindly to get you to your appointment. The nurses and doctors are always very helpful in providing the care you need. Highly recommend this location. C

I'm a MemorialCare patient and have written glowing reviews for other locations and several of…read moretheir doctors. My preferred location is Schaufele in Long Beach. Please avoid this location, though. My first visit years ago was unremarkable, but a recent visit in early August was a nightmare. First, the nurse checking me in insisted I could only be seen for one symptom, and her manner brought me to tears. I was experiencing about seven symptoms over 10 days. She was extremely rude, and then noted that my heart rate was high -- yes, because she was stressing me out with her unprofessional attitude. I've never encountered an urgent care that insists on treating only one symptom. I asked her to listen to all seven and then decide which was most urgent to document. It later turned out I was having an allergic reaction to an antibiotic -- I had noted a rash as one of my symptoms. I saw Dr. Hanser, who described my rash as looking like "sun exposure" but said he suspected an allergic reaction. He had me tested for viruses. He did not land on considering it an allergic reaction nor treat me for that. Later that day, the rash spread across my entire body, and I had to go to a different urgent care the next day to get steroids. The difference in quality of care I received at the Westminster MemorialCare location was like night and day. The nurse listened to my situation and noted that as cause of visit. The doctor showed true concern and empathy. Given how dismissive both the nurse and the doctor were here, in their own ways--please avoid this Bellflower location.

I usually come right before 5pm, their closing time. Yes, I'm one of those obnoxious people running…read morein and trying to care of stuff when everyone is just minutes away from being off. I really appreciate the staff here for not acting frustrated or annoyed, they are always gracious. I've run into the pharmacy many times for last minute prescription refills. And recently I had to get some labs done and came in 7 minutes to 5pm. The front desk guy was very nice and helpful. There was even someone after me and he was just as kind. I wish they had signs in the elevator that said what floor was what. It's easy to get confused once you're in there.

Had to check-in first and it was absolutely quick and painless. Arrived inside the room they told…read moreme to wait in and only one person. In and out quicker than ever before.

Incredible that an urgent care gets such great reviews - but after my visit I see why. This place…read moreis fantastic. From start to finish. Joseph at the front desk was incredibly helpful and helped guide me through some options. I was able to get an appointment quickly and the pre-check in link was easy and concise. The facility is easy to get to with plenty of parking. The waiting area is well designed, clean and nice. Jasmine handled my intake stats and was friendly and fast. Shortly thereafter I met Dr. Nair. What a fantastic person. Great bedside manner, friendly, and upbeat. It was very easy to discuss my symptoms and concerns, and he addressed everything like a true professional. Dr. Nair provided the next steps and I was on my way. One of the best doctors I have been in contact with in a long while. The entire experience with Nair Urgent Care was superb from beginning to end.

Only sad I didn't find this place sooner Great staff…read more Great doctors Nice clean environment So glad I found this place