Update: Ana reached out to me and issued me a refund. I didn't think to ask for a refund because it…read morestates that the packages are non refundable when purchasing, but I am happy that she remedied my situation. I thought I would update my review to reflect her positive customer service and although I would have loved to use the package she made it right. I purchased a class package last year after having a baby and having had a lot of Pilates experience I was really disappointed to find that I couldn't attend certain classes unless I had attended their basic classes first. Normally that wouldn't have been an issue but they only offered those classes at a certain time of day and it was only offered one day a week and I was not able to attend. When covid 19 hit they obviously closed but now they are requiring customers buy and bring their own equipment. I wish I wouldn't have bought a package with this studio as now I have spent $200+ on classes I will never use.

Looking to lose inches? Want to feel more fit? Hate gyms? Pilates and Studio One may just be the…read morething for you. You won't necessarily work up a sweat, but it will definitely be a challenging workout and you will certainly feel it the next day. The instructors and owners are super friendly and nice. There is never a need to feel embarrassed or uncertain of what to do here. The instructors will help you every step of the way and everyone takes care of the newbies. The free intro class on Saturdays is a great and easy way to get introduced to everything about pilates and Studio One. I'm totally a fan of pilates now. I wasn't even looking to lose weight or inches, but I grew 1/2 an inch and lost several inches off my waist in less than a month. There's lots of classes to choose from and they regularly have special classes and special deals and discounts. So come on down and check out Studio One. You won't regret it.

I grew up in the Chicago area, and was actively trained in ballet, jazz & contemporary at my studio…read morethere until I finished college, which much to my dismay was almost 10 years ago. Dance has always been a passion of mine, and I greatly missed training in my adult life. I figured now that I live in a new state dance could be a fun way to connect me with new people who share similar interests. Upon searching for adult classes I stumbled upon Studio Pulse. They offer a wide variety of adult classes including Hip-hop, yoga, and a burlesque inspired class at their sister studio, The Annex. I was interested in their adult ballet classes, and lucky for me they were offering a 10 week series for people with ballet experience. I immediately emailed to ask about the class, and make sure I wasn't about to get my butt handed to me in front of a bunch of 16 year olds. The owner, Stephanie, was super prompt in her email reply, and let me know if I didn't feel comfortable with the skill level of the class I could drop down to the beginner course. I immediately signed up! On the first day of my 10 week series I was greeted by Stephanie, who showed me around the studio and made me feel so welcomed. Stephanie and the front desk staff are always very pleasant and friendly. They are also taking COVID precautions seriously, which shows they care about their staff and students. The studio is a really nice space with a great lounge for the young dancers to socialize in between training. Everything is clean and well maintained. The intermediate/adv adult ballet class is taught by Liz, who is an excellent ballet teacher. She is very passionate about ballet, and puts together great barre and floor work. They teach several styles of dance at this studio, and have the classes broken up by age/skill level. They also have a dance company that is on a try out basis. It seems they put on several showcases a year where the students can show off what they learn. The studio also has a lot of class variety for adult dancers of all skill levels. I am very happy I found this studio, and will be looking into taking another class series once this one ends. If my children are ever interested in dance I will definitely be enrolling them at this studio.

A great locally owned spot for adult and children's dance classes! The yoga classes next door at…read moretheir Annex are killer too. They put on amazing shows and do tons for the community. Stephanie the owner put out incredible free classes for use during quarantine, and now is taking sanitizing and distancing super seriously for in person classes! Check them out if you're looking for great workouts, you won't be sorry.

You'll feel the burn and work up a good sweat! Yet it's a gentle workout for those of us with past…read moreinjuries, aches and pains. I've only been going for a few months and already feeling stronger and more energized. The staff is so encouraging and will help with your form to get optimal muscle engagement. There are different classes with different styles so I recommend taking the free Engage class to get familiar with them. Feel the burn!!

PureBarre is such a great, fun workout! With a couple injuries, I'm always a little nervous taking…read moreworkout classes, but all the instructors are educated on modifications and are very helpful. The amount of strength you can build in a short amount of time doing these workouts is amazing. I am not very motivated to jump on the treadmill at home, but I will get off my butt for a PureBarre class! That's somewhat because I'm paying for it, but also because of the camaraderie that's built there. I encourage everyone to give it a try. You won't be disappointed!

This review for The Alaska Club for specifically for the East location…read more My doctor recommended I take the PREP Program which gives you an in-depth guide on how to get started on your weight loss and how to use the machines. It cost about a $1 a day for 60 days, then you decide if you want to stay with the club or not. I started in December 2019 until mid February 2020. You are guided by an RN who monitors you and a specialist at the gym who works on making you a plan and shows you how to use the machines. The PREP program is located in sections throughout all the Alaska club gyms around the state of Alaska. The main PREP program is located at the East location where you will need to attend for the first month at least twice a week. The program is really good and very helpful! I can't express how much this works and how much help you get. I wish I could remember the names but the RN and the Gym specialist were wonderful and were eager to see you succeed. Now, one complain I hate was my that this was doctor recommended and I had been monitored by my doctor for sometime. My blood pressure tends to read high on EVERYONE's machines. it's actually not that high, it is high but not to a point where this issue I am about to complain about irritated me. The RN was concerned, I told her that is was her machine. she said that if I can't get my blood pressure down that she doesn't feel comfortable with me exercising. My issue is that, before you take peoples money, maybe screen first for concerns. I basically had to get my doctor to tell her to leave me alone and I basically decided not to finish the program the second month at the East location. I understood her concern, but when you only have 60 days and you don't feel comfortable with me exercising and I already paid but my doctor was the one who cleared me, I see an issue with that. My suggestion is that before you take the money, maybe run the screening then is there is any issues have them taken care of then you can take their money. Anyways, I've recommended a ton of people to this program and hopefully they have decided to join or try it. Now, my second part of the review has to go to the the people who sign you up. You can see my review about South club, and I fully stick to that review. I first got information from Brandon who gave me details on cost, I needed to join the South club because I live on the South side of town. No pressure, no issues, no sales tactic or pressure with "this deal ends today" shit. I finally decided I was going to join the Summit club, I signed up with Steven, again there was no pressure, no issues, no sales tactic or pressure with "this deal ends today" shit. He helped me decide and compare prices and it was easy! There was another young black man who helped out as well but I forgot his name so you might have to check with Steven. This gym is awesome and I would actually prefer to have a membership here at this club. Your sales team is wonderful, you PREP program is great and helpful! It really sucks that I have to drive to this gym to have had to speak with sales but I drove to this location because I knew I wasn't going to get bullshit or sales. This is a big plus! I know people complain a lot about The Alaska Club, but if you have issues, I would just run to this club and see if they can't help you. I actually say if you are located near this club to actually go here lol. Thanks for being helpful! Melody

Alaska Club just seems really poorly managed. I threw a birthday party here and noticed the week…read morebefore that there was something going on and a big portion of the area was shut down. I asked the front desk and was told they were closing things for reupholstering, and that someone would check on the timeline and give me a call. No one ever did. I followed up--no response. I left a voicemail to the general manager directly and never heard back. Then today there was water leaking from the ceiling in the pool room by the wall. I noticed when it dripped on me and saw there was already a big puddle on the floor. There were multiple holes/cracks in the ceiling and evident water damage. I told the front desk, one person followed me to have me point it out, then left. Forty-five minutes later nothing had been done no signs, bucket, cleanup, etc despite a bunch of extra staff around for a Nordic spa event. Staff were also talking about the steam room in the locker room being down but the one in the Nordic spa was working. It really feels like all the attention is on the new Nordic spa while the rest of the facility is suffering. Overall, just really poor communication and lack of upkeep.

Ailis and Erin, owners of the studio, have created a fun, relaxing atmosphere that accommodates…read morepeople of all walks of life. There are a wide range of classes for every skill set. From yoga, belly dancing, Zumba and Pilates you are sure to find something for you! My favorite time of the day is coming to this studio and I always leave feeling happy and refreshed! I just LOVE them! Come check them out! You won't be disappointed.

Highly recommend. My daughter and I have both enjoyed the classes here at different times in the…read morelast few years. Great Teachers, great selection of yoga equipment . Classes gave us both what we needed. In regard to other review comments; there are some noises from businesses above sometimes, but unfortunately that can't be helped. Stick to it and it won't bother you at all.

I was denied a refund after providing adequete information for a military related relocation. This…read morewas in 2018. Since then I have moved out of state and never returned. I have also tried to unsubscribe multiple times from what i would describe as overly aggressive predatory emails. Yesterday I got spammed with 5 emails over the course of 6 hours. Do I need to start spamming reviews and the Better Business Beureu for you to take a hint?

**** NEGATIVE STARS!****…read more DO NOT COME TO THIS GYM* The overall experience was and still is ridiculous! The owner is a THIEF & full of excuses! The staff is clueless & needs more training, the parking is horrible, and not to mention the prices of the memberships at Alaska Fitness are super expensive and not WORTH IT! Jen (the owner) continues to steal money from my bank account! She has caused my bank account chaos with her unauthorized charges. Jen is horrible with communication and never seems to care or have time for her customers, actually I even have it in writing when she decided to email me back, she said, "I don't have time for this I am a busy woman!" - So fixing your mistake for your customer and responding to your clients is a waste of time? I couldn't believe her tone and responses in person or in email. She was unbearably rude to me. Jen also said I can take my concerns to the Better Business Bureau of Alaska. Which indeed I will with all of my documentation. Good luck if you do decide to join this gym! Expect the sauna and steam room are often out of order and are not clean, also note (tanning) is almost the price of another membership if you decide to add it on your membership just so you are aware. Also if you happen to ever have a concern that fraudulent charges are happening from AK Fitness don't expect a fast response to your emails and/or phone calls in a timely matter. Jen the owner will wait until it is too late and she will not fix the issue, she refuses to delete your CC info off of your account on her system, and it says your membership is, "cancelled" instead of following thru with the necessary steps to cancel the membership entirely! She has been wrongfully charging my credit card since October, 2018. She is unapologetic and sneaky! After recognizing these unauthorized charges coming out of my account I complained and was baffled that this was happening AGAIN. Not only does she refuse to refund my account all the months she stole from me, she decided to give me a one month gym membership for free and then shortened that by not finishing out the free one month membership. After finding out she once again charged my CC ($59.99) again this month, I reached out almost immediately and she never called me back or responded to my emails having me come into the gym to ask for her @ the front desk. Every time I called she was, "In a meeting" or not there. I am glad I went in to find a hand written unprofessional letter/note that was left for me @ the front desk by Jen, she wrote on the letter that I have a "no entry" on my account suddenly, and now she says, I "owe her" money after going to my bank to get the unauthorized charges settled and refunded to my account. I am so disappointed with her and this business, her actions have been showing nothing but shady business and unethical behavior. I want nothing to do with this gym and just want my account fixed and or cancelled in the appropriate way it should be for once and all. I recommend absolutely NO ONE to this gym, no friend, no business owners, no family, no coworkers, absolutely no one should be associated with this shady business. When I followed up with my bank they mentioned they fix fraudulent charges from this gym ALL THE TIME! How sad! ---------- NO STARS ---------- NEGATIVE STARS!

Unfortunately, the owner and physical therapist of this facility by the name of Keith is unethical…read moreand lacks integrity. My experience with him in this facility has been very disappointing. In the initial evaluation Keith had mention insurance didn't cover TMJ issues and would have to add other issues with the neck to insure coverage. Which at the time I was having issues with my neck as well, so it made sense. By the second appointment when I started asking questions he started making very rude remarks. He saw me for about 15 minutes while he did some dry needling and when he finished, I sat in the room waiting for his assistant to come see me for the rest of the time. I was told they would e-Mail me some exercises, which I had to e-Mail to ask for them because a week later I still had not received them. This an expensive place and really lacked care. After this second session I knew I was wasting my time and money. After some time I requested my medical records from this facility and read the notes Keith wrote, that unless you request medical records you cannot see. The notes were untrue and I was in complete disbelief because Keith is suppose to be a professional provider. I contacted the facility and he never returned my call. After about 1 month 1/2 I called again and was able to speak to him. He clearly stated he "doesn't make mistakes in all of his year," and there was nothing he could do. I am appalled. I would not recommend his facility or him as a professional provider.

Keith and his staff are great. Very professional and very friendly…read more The facility is very clean and I would certainly recommend them to anyone who needs PT.

Laurie is a very competent masseuse artist who is friendly, personable professional, and…read moreknowledgeable in her line of work. I also enjoyed the location of her business. It is located on a mountain that's distant from everyday traffic. Her goats were a huge plus too.

Have tried to call this business several times. They have taken money by voucher. Now they won't…read moreanswer their phone. Still waiting for response until I finish the final review.

One thing about Planet Fitness's in Alaska is they only have 2 crappers per location. With how…read morepopular these places are a dude is always in every stall. They need to rethink this strategy. Otherwise these are nice places.

The staff is amazing, very friendly people. I enjoy going to the gym so I can see my friends, the…read morestaff members there. I often see the staff members cleaning all the treadmills when I go and thoroughly cleaning the tops and bottoms of each treadmill everyday. The entire gym is clean and very busy, but no problems with finding an open treadmill. I enjoy going there.